Sun Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yesenia Rodriguez
a week ago
Honestly, anytime I ve come here it s always been a smooth experience. They do a great job of letting you know what s going on with your car, but also not making you feel obligated to get it done right then and there. It s a very comfortable situation and the work on the car is always pristine!

  Gina Johnson
a month ago
The first time I went to Sun Auto Service because we received a coupon in the mail. My Mom asked if I would take her car there to get an oil changeAs soon as I got there I was immediately taken care of. The employees are very friendly. It did not take them long at all to do the oil change. They were very thorough.We liked them so much I took the car back for another oil change (we were due for one) and a car inspection. They took care of me right away!These guys are awesome!!I definitely recommend them!

  Abraham Isaac
3 months ago
I recently had the pleasure of visiting Sun Auto Service for an issue with the PCM on my Beetle, and I must say, I was thoroughly impressed. My experience with other shops had been frustrating, as none seemed capable of pinpointing and resolving the problem effectively. However, Sun Auto Service, under the expert management of Brady Keys, demonstrated exceptional skill and dedication in not only solving the issue but also uncovering the root cause of it.What stood out to me was their commitment to going the extra mile. The team didn't just perform a routine check; they delved deep to ensure that the problem was thoroughly addressed. Their approach was meticulous and focused, a trait that seems to be a rarity in auto services these days.Moreover, the customer service was top-notch. Brady and his team maintained excellent communication throughout the process, keeping me informed and at ease. Their friendly and professional demeanor made the entire experience even more pleasant.I am beyond satisfied with the work they've done and will definitely be returning with my other cars. Highly recommended for anyone seeking a reliable, skilled, and customer-focused auto service. Thank you, Sun Auto Service and Brady Keys, for your exceptional service!

  Joanne Lasneske
a month ago
Sun Auto on Cypress Wood is the BEST. We have only been here a year and we went to them to get our cars inspected for new tags. They were so kind and efficient! We have now been back for Oil changes etc and always the same great service. I enjoy the lounge to wait in, so much better than waiting outside at other places.I highly recommend them for your next car repair. !!!!!!!

  Michelle Whiting
a month ago
Moreover, the customer service was top notch..Brady and his team maintained excellent communication throughout the process,keeping me informed and at ease.. their friendly and professional demeanor made the entire experience even more pleasant.. I am beyond satisfied with the work they ve done and will definitely be returning with my other cars , also my family members .. very clean facility , the team is very helpful sun auto took car of my car needs .. this is the places to come for all your repairs.. that s why I keep coming back .. Brady keys the manager,has excellent and professional customer service , thank you Sun Auto Service and Brady keys , for your exceptional service!!!!Michelle .. A very satisfied customer.

  Brittany Jordan
2 months ago
The customer service here is absolutely phenomenal! From when you first walk in and during the entire process. The representatives there are more than helpful, they explain everything in detail so you know exactly what is going on. You can trust the diagnostics here. I ve lost count of how many mechanics/ auto care centers, mobile mechanics who have given me questionable advice and information about what s going on with my vehicle. I truly appreciate the help I received here from everyone and will definitely continue to go to o Sun Auto Service for all services that I need with my vehicle. I highly recommend this location!

  Lori
3 months ago
Had a great experience for a simple oil change. While there they recommended brake pads and an alignment. When I called my dealership to compare prices my service advisor said there was no way I had gone from a 6mm pad to needing it replaced in the month since I had been to them. OR an alignment for that matter. So while I may return to routine services I know I need, I can no longer trust them to make recommendations for me.

  Markeysha Small
a month ago
Words can't describe the exceptional service and commitment this team demonstrated. Brady and Charles went the extra mile to help me during my distress as another auto shop destroyed my engine. Even when the other shop tried to shift blame to a recall issue, Sun Auto weighed in their expertise. As a woman, they took the time to educate me on the issues that occurred with the other auto shop and showed compassion. I can't express how much this team really helped me without any compliant. I will never take my car to any other auto shop unless it's this location! It doesn't take much to show compassion and that's exactly what this team did. Thank you again!

  Ronald Latimer
a month ago
Talk about a fast, honest and affordable shop! Brady got my Jeep in fast and Demarcus knocked out my tires and alignment like he could do it in his sleep! Definitely recommend for future customers!

  Donovan Southerland
3 months ago
The staff at Sun Auto over on Cypresswood drive was courteous, professional, knowledgeable, and accommodating. They were beyond helpful in diagnosing and repairing my issue. I would trust them to perform any service I'm in need of.

  Eric Logan
4 months ago
Came in for a simple oil change a few weeks ago and their mechanics took me to see the underside of my car when it was done. They showed me the damage to my car from its first two years on the road. Came back when I had the time, and they were willing to shuttle me home because of the number of man hours needed to fix the vehicle. Got my car back and it runs smooth as butter.

  Tara Boyd
a month ago
Sun Auto did it again for me! They took care of my car needs today. This is the place to come to for all of your automobile needs. Brady Keys is the manager and as always took care of my vehicle. I was even taken home and picked up when my car was ready. His customer service is beyond great! Sun Auto takes great care of me as I have no clue about cars. Sun Auto on Cypresswood by far are the best! My car place!!! Great job!

  Rita Rae Fontenot
2 months ago
Really nice efficient people. Very clean place and proficient people running the facility. They even put air in my tires for me when I asked.I get them five stars!

  Cheryl Hadden
3 months ago
New to the area, My needed car service.Brady the manager, has excellent and professional customer service.My repairs was completed in a timely fashion.I'm very satisfied with Sun Auto.I recommend Sun Auto, check them out.

  Ryan Myers
a month ago
My experience was great. The staff seem competent and attentive. And the service feels authentic. The detailed report with pictures was a nice touch also.

  Beverly Anderson
a month ago
1st time with SunAuto automotive center, excellent experience, my car needed a tune up notice difference, it was sluggish, now went I give it gas it go's, Thanks Bradley! I can appreciate quality work...........

  Earl Kitchens
2 days ago
I had a positive experience at the Sun facility on cypresswood location. Advisor Tre was positive and informative. Service was timely.

  Ronald Boyd
a month ago
Customer service was excellent, they will make sure that you are well taken care of,and that your car is properly fixed.Great Work

  Sue Deric
5 months ago
I would not come to Sun Auto if it was not for their store manager, Brady. He goes beyond the call of duty for his customers. He is the ultimate professional coupled with his extensive automotive knowledge make him the best!

  Shawn Manwaring
5 months ago
Went in on a rainy Monday afternoon and asked how long would it be, before I could get my oil changed. The young man behind the counter said he just sent his workers to drop off a vehicle but he said he would knock it out . Had me in and out in less than 30 minutes. Outstanding customer service!

  aaron strub
2 months ago
able to schedule same dayI thought they forgot to fill the windshield washer fluid drive back. the reason it wasn't filled they don't have it turned a couple days later. they still don't have it

  Tiffany Iza-Ramos
4 months ago
Needed tires mounted last minute. They were so helpful and did it on the spot. Waited with the kids with no problems. Very friendly too!

  Adrian Pinel
4 months ago
Great experience, took care of me when getting my inspection on my 2016 mustang. All the staff here was outstanding and answered all of my questions accurately

  Rus Garcia
a year ago
Distasteful management with obnoxious cars. Brady purposefully targets women and older generations for costly repairs that aren't necessary. Be cautious and take your vehicle elsewhere.

  Brettche Etter
5 months ago
Been to this location twice and no complaints at all. Brady helped me out this last time around and was very informative, explained everything thoroughly and answered all of my questions. Will be back in the future.Services: Tires, General repairs & maintenance, Wheel alignmentServices: Tires, General repairs & maintenance, Wheel alignment

  Shandra
8 months ago
Called and talked to Don. Kind of described my issue. He was very nice and explained some options. He gave me an estimate on how long it might take to fix, common prices and the process they might have to take to fix the car. Long story short, I am superbly impressed with the customer service I was given. He stayed a few minutes late to receive my car and to return my car. He allowed me to use an EXPIRED Coupon to help me with the cost. I have a gift about reading people and DON IS THE REAL DEAL.Thank You for assisting me with "Sally Sue"ShandraServices: Auto water leak repair, Auto A/C recharge, Air conditioning

  Melissa Mitchell
a month ago
I had some extended warranty work completed and Brady called to inform me on each step of the process. The whole team did excellent and my new set of tires have my car rolling so smoothly! Highly recommend this team at Sun Auto!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle safety inspection, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle safety inspection, Oil change

  Savannah M
5 months ago
An amazing, fast oil change experience which is not that common anymore! Brady was fantastic and extremely helpful in getting my car the service it needed!Service: Oil changeService: Oil change

  Hub Neb
a year ago
Thus far, my experience with the car repair service has been the most unpleasant. I paid them a visit to have my car's alignment checked, and it comes with a 3-year warranty. This was my second visit to their facility, which was free of charge. I made a point of telling the manager that during my previous visit, I had to return because the steering wheel wasn't aligned correctly, and I wished to prevent a recurrence of that problem. The task of unbolting only two screws took them two hours to complete. Upon leaving their premises, I realized that the steering wheel was still not straight. I went back the following day, and once again, I had to wait for two hours. However, even after that, I observed that the steering wheel was still crooked, and the car was now shaking when driven on the freeway. As a result, I gave up in their services and will not be returning. Therefore, I advise you not to waste your time and money on those individuals as they are incompetent.Service: Wheel alignment

  asia hourihan
7 months ago
Excellent customer service, fair prices, and speedy repair. My car is the worst of the worst and they fixed it for me in just a few hours. 10/10 recommend & 10/10 will be back.