Spring Auto Service LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justine Hernandez
a month ago
I recently visited this mechanic shop and was highly impressed with the fast service, quality work, and excellent customer service they provided. The staff was efficient, courteous, and went above and beyond to ensure a positive experience. The repairs were completed in a timely manner, and the work done on my vehicle was top-notch. I felt confident in their expertise and appreciated the friendly and helpful attitude of the staff. I would highly recommend this mechanic shop to anyone in need of reliable and efficient service with a focus on excellent customer care.

  Cat Zapps
a week ago
Bought my car from Carvana in Oct '22 and there was an issue with my sun roof leaking. It was still within the Carvana week where you could give it back or things fixed covered under the Silver Rock insurance.They fixed my sunroof and even provided a loaner while work was being done. Fast-forward to Jan of '24, I notice water stains again around my sunroof called and asked about it being looked at and taken care of if needed. Brought my car in today and they saw me right away. Gave me some knowledge on the topic while being totally professional and non condescending. Took a look at it right away, fixed it right up, cleaned the water stains, and even gave me some tips for a few other things. I am so pleased with the service considering the work is covered for a year and this was about 15 months after the car was worked on they still took their time to take of me!THANKS SO MUCH Y'ALL!

  Kathy Schmidt
5 months ago
My sister has had to use this company because of his convenience to her home and the fact that she does not have a ride to pick her up when dropping her car off at the mechanics shop. They have screwed her more than once, but she always wants to give them another chance, but this last time is over the limit she took her car in for a overheating problem and AC problem. After a few days, she picks up her vehicle, and it does not last even two hours before it overheats again. This causes her to miss work and she takes it back to them again tell him it is overheating again then also tells him the AC still is not working. At this time they said oh well we didn t even look at the AC (although her bill did reflect that they did) she leaves the car again when they call her and tell her that it s fixed she goes back and gets it. The AC seems to be running great, but she didn t even make it home before vehicle overheated again so she turns around and takes it back. This time they call her and tell her well you must have driven it while hot and blown head gasket. they told her they had done a test drive to 45 and yes, it was overheating, by the time they got there it was boiling hot - so if anybody blew a head gasket, it was them coming back with it that way. They convince her to pay for a new head gasket while they had the vehicle for almost 4 weeks. They called her finally and said there was an issue and they had replaced the entire engine but knew she was an honest woman and would do the right thing and pay them for their parts and labor in this new additional expense. Again, feeling like she had no choice she agreed because she needed her vehicle back even though she had not approved the work she agreed she would make payments. Now she has found herself stranded again with an over heating vehicle. Also, her AC stopped working almost immediately after the second time when she took it back and they supposedly fixed it. She is a hard-working, timid, sweet lady that has been intimidated by them. and I can t believe she is actually making payments to them on a vehicle that is still overheating. I would not recommend them to anyone!!!

  S. M.
6 months ago
Took my Jeep in for warranty work. They didn't stay in communication with me like they said they would and they also took their sweet time complying to the warranty company's request. Once the warranty was approved it took them two and half days to do two ball joints and two motor mounts. They also didn't completely fix the problem with the suspension. I'm going to have to take it somewhere else to get it properly diagnosed and fixed.

  Veronica Orozco
7 months ago
I recently had the pleasure of visiting Spring Auto Service for some much-needed repairs on my vehicle, and I must say, their service exceeded my expectations in every way. From the moment I walked in, I was greeted with a warm and friendly atmosphere (From Laura) which immediately put me at ease.The first thing that struck me about this mechanic shop was their commitment to honesty. The staff took the time to thoroughly explain the issues with my car, providing me with a detailed breakdown of the necessary repairs and their associated costs. I greatly appreciated their transparency and felt confident that I was being treated fairly.What truly sets Spring Auto Service apart is their remarkable speed and efficiency. Despite having a busy schedule, they managed to accommodate my needs promptly and efficiently. The mechanics worked diligently to diagnose and fix the problem, ensuring that my vehicle was back on the road in no time. I was impressed by their expertise and attention to detail, as they left no stone unturned in their quest to provide top-notch service.Moreover, the quality of their work was exceptional. The repairs performed on my car were flawless, and I could immediately feel the difference in its performance. It's evident that the mechanics (Scott and Mike) at Spring Auto Service take immense pride in their craft, as they go above and beyond to deliver outstanding results.Another aspect worth mentioning is their fair pricing. Despite the exceptional service and quick turnaround, I found their rates to be reasonable and competitive. They provided an accurate estimate upfront, ensuring that there were no surprises when it came time to settle the bill. This level of transparency and affordability is truly commendable.Lastly, the customer service at Spring Auto Service is second to none. The entire team was friendly, knowledgeable, and genuinely cared about my satisfaction. They patiently answered all my questions, providing valuable advice and recommendations to keep my vehicle in optimal condition. Their dedication to customer satisfaction is truly commendable.In conclusion, I cannot recommend Spring Auto Service enough. Their honest, fast, and efficient service, coupled with their exceptional workmanship, make them a standout choice for any automotive needs. Whether you require routine maintenance or complex repairs, you can trust Spring Auto Service to deliver exceptional results. I will undoubtedly be returning to them for all my future automotive needs.

  Leslie Orozco
9 months ago
Despite being busy, Mike welcomed me into the shop and diagnosed my vehicle. I left my car for repairs, and was pleasantly surprised by the turnaround time (compared to other shops). The mechanics were honest and hardworking, I will definitely continue bringing my car to them for maintenance!Thanks again!

  Tammy Hawkins
4 months ago
Scott was the worker that helped me out. He was very nice and polite. And very helpful. Most definitely will be returning.

  Peter Apuyan
7 months ago
Need to really quickly get a coolant tank refilled for a rental car. Was quick and easy. Showed me the issue, straight forward and to the point. They were polite. I may use them in the future for repairs or diagnostics.

  Obey YHWH
9 months ago
The reason I chose to put a review is to WARN people about this auto shop. The owner of this shop (Mike) did a "terrible job". Their quality of work and workmanship as I said, was terrible. To not make this review a long one. I'll just say that I ended up paying him for the work and the system that they installed, and picked up my vehicle that wasn't working as it supposed to. I had many issues with the electrical wiring they did, and roof top AC unit had water leaks. All of their work I either did it myself and /or had others fix the issues I had. They definitely have VERY POOR workmanship. He care more about money than he does for customer service and satisfaction. I DO NOT RECOMMEND this place to anyone, unless like me, want to take a chance and end up with a couple thousand dollars less in your bank account.

  Dwayne Tee
8 months ago
I took my vehicle here to get painted December 2022 just pick it up this month June 2023 when I dropped my vehicle off to be painted I was told it will take two weeks they lost the Door handles which the owner claimed maybe I didn't dropped off which I did I ended up buying another set well when two weeks came nothing was done and i always tell him just take your time not knowing that it will take 6 months Who want their vehicle in any shop for 6 months I don t when they did finally paint it in June 2023 six months later both door handles area has over lap paint and scars which they did not fix look like they just took a permanent marker and went over the area. I bought a set of headlights which they broke the Tabs look like someone didn't know how to install When the receptionist called me and said the vehicle was ready and when I got there none of the moldings was put back on the vehicle and they had put on the old door handles so I went back home and then the owner text me the next day and say it ready and again it wasn't the same molding inside of vehicle that wasn't put back on, I also asked him to put on an in-tank fuel pump and fuel filter that I bought, it was brand new, I was actually called three times to pick up vehicle, just to go up there and still parts wasn't put on, As we was talking, I was asking him to make sure everything is working, he started saying "he is losing money , because, it take time to do things, he say the molding trim on the side of vehicle had to be trimmed " but don't forget he had it six months, but now he is complaining about time , not once did I say anything to him for taking 6 months to do a two week paint job, I always said take your time, but not meaning six months, he did put on the In-Tank fuel pump, and filter, when I picked up the vehicle I checked to make sure everything was working like a safety inspection, which I asked them to do, it was time for the inspection sticker, so I asked the owner to inspect vehicle, which he did according to him, but on my checks and vehicle pick up, the horn wasn't working, and I told him and he said the horn needed to be replaced, because they didn't do anything with horn, the guy wouldn't even look at it, you think just out of courtesy from a paying customer, and don't forget he just done a state inspection and passed it, so when I got home, I took it apart, and it was only the spring wire came off the horn, it took me 5 minutes to fix, also when these guys installed the air deflector guard which is painted, and the license plate cover was jammed against the deflector guard cutting into the paint, very unprofessional, the business is not willing to look at a problem they supposedly fix. They did installed the in-tank Fuel pump and filter, and I notice the fuel gauge not working , I went up to shop to inform the owner the fuel gauge is not working and it was working before they installed the in-tank fuel pump, he told me the cluster was bad, but he never look at it, I took the vehicle to another shop to have them look at it, and they found the fuel pump was installed incorrectly, it was forced in, damaging the float and sending unit, keep in mind this is a brand new fuel pump, this shop done a diagnostic check which they call a sweep to manipulate the cluster to make it think the fuel is moving, and the gauge was working, also I will get it repainted, it looks terrible, even them having it six months. He wasn't willing to look at it, even though he done the work, The fuel pump harness had a metal bracket attached to it, and it supposed to be screwed down to the frame of the vehicle, they didn't even re-screw it down, it just hanging on the side of the tank, Who does that? very unprofessional, Please don't trust this shop, You will be disappointed if anything goes wrong, don't expect them to go out their way for you, because it not happening, my guess you probably already experience this from them. Parts laying in the seat of vehicle no one knew where they goes. if i could i would give no Stars.Services: Painting, General repairs & maintenance

  Dec9y
9 months ago
Went here to get an AC installed into a van and came out without a working AC and down $2,300. It honestly should be considered a robbery to pay for something that doesn t work. Mike, if you don t know how to do a job, then don t accept it. Furthermore, when installing an AC, you shouldn t tell someone to use a generator inside the vehicle! That is the most braindead thing a person could advise. You are asking for carbon monoxide poisoning. Lastly, your work on the van was abysmal. I ve seen roadkill with more class than you.Service: A/C installation & repair

  Daniel Lagunes
9 months ago
Awful work. I m surprised this place has such high reviews when you could easily go to another mechanic. Do not come here if you want the person you entrust your vehicle to be a money hungry and poor mechanic.

  Joseph Hebert
a year ago
From Summer 2022 into January 2023 and still trying to get my car running. 3rd engine replacement just overheated within 1 week. From Summer 2022 into January 2023 and still trying to get my car running. Over $8,000 so far. Could have replaced the car itself for less. I had to find him at his house on a Saturday b/c he said he'd be open but then closed. And THEN he had the nerve to scream at me for writing a bad review rather than simply solve the problems!Service: General repairs & maintenance

  Chicano Power
a month ago
Great mechanics and service. Thanks again.

  Courtney Maffett
11 months ago
Excellent service! Quick, honest, reasonable pricing. I would highly recommend for any of your car servicing needs.

  HARRIS RISLEY
5 years ago
From the minute I entered this location.... until pick up time... ME and my brother were treated with the utmost care. Staff was wonderful. I had an EVAPORATIVE EMISSIONS problem which would fail state inspection. They walked me through the diagnosis and the solution. We came on a Friday ... they diagnosed shortly after... AND because I needed the car quickly.. they ordered parts ( not in Stock )..installed them on arrival (Saturday),STATE INSPECTED my car, and had my car available by Saturday a.m. Spring Auto turned a stressed out nightmare into a very pleasant experience. They are very honest, professional, and competent... I highly recommend this location. I was 100 PERCENT satisfied, and I do NOT generally trust car repair businesses.

  Mr 312
a year ago
I called ahead of time to make sure that the time was available without wait and Took three hours for an oil change and alignment because the technician wants to stay texting on the phone. The cashier told the technician to drain my oil after waiting almost 2 hours so I couldn t leave. When I asked her why was it drained and he s texting when should be finishing the car, she stormed out saying let him do his job , while slamming the the door behind her. And my alignment is still not correct.Services: Wheel alignment, Oil change

  Luisa Gomez
2 years ago
Attention Do not use this place They are straight up thieves My husband was charged almost $26 for a failed inspection because of the light engine on! When I confronted the manager Mike he said that the charge was because he used the state machine and that s why he charged him. I asked him why he d used the machine before notifying my husband that our car wouldn t pass the inspection and he gave me the most ridiculous response saying that sometimes cars pass the inspection with the engine light on. And he didn t even say what the issue was with the light engine. No professional would ever do something like this but it appears that they do this to other clients seeking repairs! And the customer service is horrible!!

  Richard Brito
5 years ago
Quick and nice! We moved from out of state and we came for a car inspection to Spring Auto Service. They treated us pretty well, it was quick. We had the wrong insurance card and they let me requested quickly by email to the insurance office and show it to them on my phone screen. I recommend this place and will be coming back next year again for my car inspection.

  Howard Williams
3 years ago
I had Mike and his team work on an old Mazda 3 with a blown engine. They diagnosed the fault that caused the engine to overheat and replaced the engine and manifold with a new 60K miles engine. They identified a crack in the radiator expansion thank that started the series of events that ended in this big repair. The price was fair and they kept in touch with me throughout the whole process. Definitely recommend them and I will be taking my other vehicles there in the future.

  Janet Knapp
5 years ago
Cannot say enough good things about my experiences with Spring Auto Service. Randy and his team are honest, professional, and very friendly and kind. They know what they're doing, get the job done right and at a fair and honest price. They've earned my confidence and my future business.

  Yulisa Ortiz
a year ago
Great customer service, they offered me a loaner car while repairs were getting done, very convenient and fast.

  Lyle Bolyard
7 months ago
Honest, professional and courteous. I had body work done on my Audi..amazing job.

  Stephanie Butler
a year ago
Scott was very helpful in the service he assisted me with my cars trunk. I definitely recommend this shop for all your car needs.

  Ruben Handolescu
4 years ago
If you ever have car trouble no matter the make or model, spring auto service will go above and beyond to fix it for you. You might also think that once your car is in the shop you will be left carless, well they went above and beyond every time and they offered me a shop car to drive around so I won t have to miss work. They are always at the top of my list for any car work. And now they offer body work as well, so it s a one stop shop for anything you need from car inspection, wheel alignment, non-working A/c to a fender bender or worse. Mike, Randy and Scott always get you fixed up and back on the road!Thank you guys, !Many blessings !

  hollie gurr
6 years ago
Omg there the greatest EVER. Very honest and very helpful. There mechanics are the best I have ever in my life seen. Fast and very good at what they do. I not only was taking care of by them my friend Dennis Torrence came to them to and was done amazing as well. To the point blunt pulls no punches on what needs done. And gets it taking care of . amazing is all I can say.

  Jarrod Jones
6 years ago
I brought my 2004 Chevy Malibu in for brake light problems. Randy was very helpful and honest with helping me get it fixed. It's hard to find good mechanics who won't cheat you. I trust Randy and his team!

  Isabella Ali
5 years ago
Absolutely excellent service!! Great group of professionals, they know their stuff, turn around time is awesome too!! Great work on both my cars, we will definitely be repeat customers here!!

  Brandon Johnson
3 years ago
Blessing .... the manager Mike straight to the point no bs. He gets it done prices are great For the work and labor. Best in the city I advise anyone needing work on there car head there now. Thank you for everythingServices: Transmission, Air & cabin filter replacement, Auto engine diagnostic, Air conditioning, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Auto engine diagnostic, Air conditioning, Battery, Oil change

  Mindy Mcpike
7 years ago
I recommend going here for repair work or if you need an oil change. The guys that work here are very nice and have worked here for a long time. The owner is super wonderful and one of a kind. Great small family owned business to go to and I trust them for all my car work.