K Y Engine

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thomas Charnota
2 weeks ago
First class service. This is how a local service shop ought to be. Honest, friendly, prompt, and knowledgeable. This is going to be my go-to place to bring my yard equipment for tuneups or tricky diagnostics from now on. I brought in a very hard to diagnose edger/trimmer that the big shops wanted to avoid. K Y Small Engine gladly started to tune, clean and diagnose it right while I was there. He also offered several options for fixing it. Avoid the heavy diagnostic fees elsewhere just to be told to buy a new one. Give KY Small Engine Repair a chance to bring your yard equipment a new lease on life.

  Tom Brimer
3 years ago
Kurt did a really good job repairing my Husqvarna Weed Eater, at a really fair price and within two days.On my first visit I brought three items that I thought needed repair. Two weedeaters and one blower. Kurt corrected one of the weedeaters and blower at no charge and repaired the other weedeater by replacing the fuel lines and carburetor. He ordered the part that day and had it repaired the next day.I will use Kurt for all future repairs

  James May
4 months ago
He's the best for small engines. I take my Toro every 2 years for a tune-up. He does a great job and his pricing is very reasonable. Great Service.

  Trish Anne
3 days ago
Doesn t care if you are male or female. Will tell you up front what s wrong and how much it will be. He got my mower up and running and even cleaned it and made it look new again. Will return every year for regular maintenance!

  David Hokanson
8 months ago
This small business owner was very respectful and professional. He told me what the issue could be with my power washer and quoted me a price for the repair. The cost was 120, which was on par with the quote. He recommended a proper maintenance schedule to reduce problems with the power washer. I will update my review once I have him service my generator.

  Derrick D
4 months ago
Horrible experience with this business. Rude, condescending and disrespectful owner. Item still didn t start after service.Please listen carefully and read fine print associated with this business. We will NEVER return or recommend this owner or his business. Horrible!

  John Phillips
11 months ago
Helpful and knowledgeable! Don t normally post reviews, or even read them, but today I took some time to do that. As a small business owner in the area (safe storage), I felt compelled to look this guy up and leave a review, because of the service I received. Even though he doesn t do the line of work I was needing (off site), he took his time to explain and educate me, looked at my video, and gave advice on who might be able to assist me. I have lived in the area for 15 years, and this guy has been in business at least that long. There s always good and bad reviews, take those at what you want. There s also good and bad customers. When it comes to repairs and knowledge of what the scope of work is, this guy knows his stuff, or he wouldn t still be here 15+years. I ve been there twice over the years, and both times I ve had 100% class A service.

  Marco B
3 weeks ago
Came here to service a tool . I would advise to take your business somewhere else . The rudeness and condescending attitude is terrible , I m surprised they have repeat business

  Bill Byron
7 months ago
Stopped by with some questions for my chainsaw. He looked it over and gave great info for what I need to do next. Will definitely come by for repairs from now on

  Google User
2 years ago
I normally fix all of my small engines, but I've gotten behind on things lately. Gave this guy a call after trying to get my mower started this morning. Brought it in and he definitely helped me out! It always helps when business owners can connect to their customer as people. And because of that I think he's awesome.

  John Tindall
a year ago
I took my tractor mower in to Curt for some very necessary repairs. He briefly explained his diagnosis and a timeline for me to get it back. The work was done in a timely manner and when I picked it up Curt explained everything he had done and why. I was very satisfied with the experience and he will definitely be getting more of my business

  Mauricio O. Lazo
2 years ago
Quality repair on my Toro Briggs & Stratton lawnmower. Fast and professional service.

  Anna Kirschner
3 years ago
Seems capable enough, but extremely rude owner. He looked at my blower for possible repair and as I tried to explain the symptoms it exhibited the last time used; he rudely cut me off and said " I don't need you to tell me anything, I know what I'm doing." He said it loudly and rudely In front of his friend/customer. Shocked a biz owner would treat a potential customer that way. We own 2 locations in a service oriented biz ourselves. I told him I would not repair, would buy new. Truth is we will very likely repair it but we will take our business elsewhere. If I have to pay someone for a service, the very least I expect is common courtesy. Would not recommend this biz and would NOT recommend him as he IS the biz.....Edit: took to another small engine repair shop and it was exactly what I thought. It was idling at wrong setting and it was adjusted for $30.00. This shop; K Y immediately said it was carburetorand wanted to charge me $120. I'm assuming he wanted to overhaul the whole thing but it was exactly what I thought it was. Very dishonest in my opinion to not even try to adjust the low/high idling speeds before saying carburetor was shot.....

  Brent Woolverton
2 years ago
I've been doing business with Kurt for several years. He has always been honest and above board. His prices seem to be in line or better than others I've checked into and where others generally require some kind of non-refundable deposit, Kurt always tries to to evaluate the issue and give a rough estimate before you leave, without requiring one. So far his estimate has never varied more than a few dollars from the actual price.

  Ivory Porch Jr
2 years ago
As I'm reading these rude reviews of this owner I am not shocked after my experience with this no class, no respect and quite rude dude. He tells me after starting my lawnmower and it started that the cheapest it would be is $110 before he did anything else to a running lawnmower then said I dont want your business after I questioned him about pricing. Said he been around a long time and he didn't want trouble. Trouble? If trouble is knowing someone is not going to let you screw them over is trouble then you shouldnt be in business cause it seems that thats what youre out to do based on reviews. Its my fault i should have read reviews first. I would never have stepped foot in this place had i read these reviews first. Stay clear! Not good business!!!

  Paul Sidenblad
8 months ago
I got honest work at a fair price! Quick turn around and an explanation of the work done. Next time I need service this place will be my first stop.

  Kevin B.
6 years ago
Kurt at K.Y engine repair is awesome. I have used other repair shops and had to wait up to three weeks for equipment repairs. I drive by Kurtd shop all the time since it is on my route for lawn service in that area. So I brought in a mower to have some work done on it. Had it back the next day. Picked that up and dropped off a trimmer and it was ready the two days later as we needed to order some parts and it running awesome now and the mower too. I picked up the trimmer and dropped off a stick edger, it was ready in two hours. Runs like a champ now.Super fast turn around time and I know it might not always be that fast and all depending on how many customers are before me. However the prices are at industry going rate. Customer service is great I now take all my equipment there for repairs. I own a lawn service business so turn around time is key for me.I have recommend Kurt's shop to others in the lawn industry. Keep up the great job!ThanksKevinTexas veteran lawn Service

  Efrain Escamilla
3 years ago
Once I took my equipment here at KY engine for a lawnmower basic oil change,filter and such.just on the way he responded and how I felt his attitude I just said thanks and left.Well about a year later i felt like give him another chance since I had lawnmower issues now and again I stop by.All I can say is he might be good at what he does,but I feel his attitude doesn't help much,I dont know the guy,if he could at least have a different approach to people he would have many more customer I try 2 times and left just by the way he treated me as a client.

  hubert lee
2 years ago
I stop by with 2 gas blowers, 1 gas trimmer. After being told to bring in all of them. No help from him. I put the 3 on the table. I was told these 2 gas blowers are not my time,cheaper buying another. The gas trimmer, I replaced the spark plug and coil,but did not get the magnetios aligned. He told me he does not want to any aligne it. Carried to a different repair shop and I be darn if they all are up and running. He was the most rudest man I have ever spoken to. Unless it's new out of the box,I guess he doesn't touch it. Evidently he has more business than sense.

  G HAMMOND
3 years ago
Awesome service. First time customer.Took my Toro weed eater and my Ryobi blower in because they would not start. Kurt replaced the fuel and adjusted the carburetors. Had them running perfectly while I waited. I went to pay with a credit card not knowing he didn't take them. He trusted me to leave with my equipment and come back with cash. The bill was 30 dollars. I came back and gave him 40 dollars. No one i have ever met in business is as honest, friendly and trusting. Thank you for being you and having old school values of the past when a handshake ment something. I am a customer for life. Thank you again sir.

  Ligaya Heno
3 years ago
Would recommend this company for mower/weedeater repair. Fast and friendly service. He was able to diagnose and repair my weedeater while I was standing there chatting with him. Was thinking my mower would need more time, but he repaired it within a few hours and both machines are running great. And pricing was very reasonable/affordable

  Todd Henson
3 years ago
Took my pressure washer in to get fixed after it wouldn't start. Cost was fair and estimated up front. Less than a day turn around and I was pressure washing once again. Super fast, low cost, and got the engine up and running. I dont leave a lot of reviews, but I'm giving 5 stars and my recommendation.

  Danny Price
6 years ago
K.Y. Engine is awesome. I take my mowers, chain saw & weed eater from my house and I haul my 2 lawn tractors from Riverside because you can't get this kind of service at other places. Kurt tells you what is wrong, gives you a quote and it is not only fixed to perfection but he price is as promised. I have been to several shops in my 25 years in Spring but never satisfied till I found K.Y. I have even referred several people from my Sunday School class with confidence and to the man they have been just as satisfied.

  Carolyn Cornelius
2 years ago
This man just flat out took my money. I took my lawnmower in for repair he told me to go get old carburetor and bring it back. He start working on it before I got back. I decide i wasn't going to use him, so he charged me $50 without my consent to work on it. SMH He was not told to start this job until we got back with the old carburetor. He told us to leave the mower until we got back.

  Alan Hall
7 years ago
I've been using K.Y. Engine for twenty years. My experience has always been positive---a quality repair at a fair price. My most recent trip to the shop was for a repair on a generator. It was ready the next morning. Before I left, Kirk took the time to give me detailed instructions on how to reduce the likelihood of a problem moving forward. He has always been professional and courteous. I wouldn't go anywhere else for small engine repair.

  Raymond Martin
4 years ago
This rating will change based on response. I dropped off a lawnmower to be fixed/tuned up. Was told the only issue was spark plug and carburetor needed to be cleaned. Was fixed quickly and for less than quoted amount....unfortunately once we pulled to mower out to be used, it starts and then immediately dies. Still doesn't work. Mower is the same as before...cannot be used. I am buying a new mower from Walmart so I can mow my lawn and will await owners response. If the issue is resolved, mistakes happen and the rating will reflect it. I will update accordingly. I do have the invoice/receipt that I can attach.

  Rene S
8 years ago
The service and professionalism provided by Kirk was above what I expected and read on these threads. It was s very quick repair and then cost for the repair was where I expected it to be. I'm very pleased with the customer service provided and he cleaned and filled the gas tank for my Lawn mower.

  Doug Haude
4 years ago
I am a long time resident of the Spring area and have been using Kurt at KY Engine for years for my small engine repairs (lawn mowers, weed eaters, blowers and generator). I have found him to be honest and do good work all for a fair price.

  Brian Kane
7 years ago
Zero Stars for this shop. I requested new belts for my riding lawn mower, and an oil change. I waited three weeks for the repairs, and the repairs were done incorrectly. The belt for the mower has slipped off twice, and he "repaired" it once at my house after accusing me of bending the pulley when trying to repair it myself. I didn't touch the pulley, other than wiggle it to see if it was loose. It was. Bottom line: this joker had my machine for three weeks, charged me almost 500.00 for the repairs, and it still does not cut the grass. This man was asked to leave my property after accusing me of bending the pulley. There has got to be a better service, because it does not get any worse than this.

  Aaron Frith
9 years ago
We thought the service was excellent and the mower now works as good as it was when we bought it new three years ago. The quoted repair price was what we ended up paying within a few dollar. The mower repair also took less time than expected. I will return to this place for future service.