From the business
- Identifies as Latino-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Poole
7 months ago
Very happy with the service and overall experience! I've had a coolant leak somewhere and my car was overheating, so i definitely didnt want to take it anywhere or necessarily pay for a tow...The day I had GH come out, I had 2 other mechanics flake out on me prior to!! I was so frustrated already as it was getting later in the day and my issue was nowhere near fixed... but then I decided to call GH Mobil and 1.5 hours later I had the mechanic here, not even an hour after that, my car was fixed!! I even added a last minute oil change and that was done no issues as well. Great customer service, reasonable priced, quick and quality work and most importantly they are RELIABLE! Already have their number saved in my phone for future car needs!!
Rodrigo Troya
10 months ago
Excellent service from GH Mobil. From the scheduling through diagnostic and completion of work it was a great experience. They also came on time and were very knowledgeable on the things my car needed.Definitely will be using them for future repairs
Velcky Galindo
10 months ago
My daughter's car had several issues that were taken care of the same day. Spend all day in this Texas heat working non stop. Then my AC went out on my car and was fixed the next day. Great service and price. Will be my go to from now own. Totally recommend it!
LaJaune Bryant
9 months ago
Rafela and Loraine thank you so much for going over and beyond to find and fix the air conditioning in our car! Super nice and patient to care enough to keep at it til it was fixed. Thank you again. Will definitely call you and recommend your services again!!! Happy customers.
Revolution Air
5 years ago
Rafael came out before the scheduled time!Upfront throughout whole diagnosis and definitely went the extra mile plus got our technician s work truck back on the road in record time.We will definitely be using them for future repairs!!!Thank you!
Abe King
7 years ago
Absolutely amazing! From the scheduling process to the work on my truck, GH Mobil hit it out of the park! Lorena was more than helpful when scheduling making sure that the mechanic, Rafael would be here when I was available and ready. I received a text when Rafael was on his way and he arrived within the time stated.Once in site, Rafael worked quickly and efficiently to fix my truck. Not only did he save me time from having to sit around at a mechanic shop, he saved me money as well!Overall, if you are looking for an honest mechanic that stands by their work, I would not hesitate to call GH Mobil!
Shon Miller
5 years ago
Raphael came out today. It was a great experience. I really appreciate the text informing on time and how efficient the whole process was. I would definitely recommend their services.I originally went to a local highly rated repair shop in the area and left with a $100 plus dollar diagnostic cost and a quote for $3500 in repairs where there was no mention of my impending transmission demise. So I gladly paid for the $80 diagnostic that GH Mobil ran today and the clear explanation of what was going on and my options.Ultimately, we did not decide to do any repairs as the car has served its time quite well and still has great resale with its current repair costs.My husband and I will definitely contact GH Mobil and Raphael specifically for future car needs.
Mike R
10 months ago
Its summer, and i need my car ac fix. Gh moble company send a mechanic named rafeal. Arrive on time. He took his time and made should my ac work properly before he left. Definitely will use this company again. THANKS
Quick Nick
3 years ago
I own a carpet cleaning business and was looking for a good mechanic to service my truck. Since my truck broke down on Friday night, I knew it would be a challenge to find a reliable mobil mechanic. I called a few different mobil mechanics and most of them did not even pick up or return my calls. I noticed GH mobil had great reviews and figured I would try my luck! The customer service was amazing, with honest pricing. They worked on my van for about 6 hours and replaced the fuel pump on site.Thanks again for helping me out last minute!Keep up the great work and I will definitely be calling you again for my other trucks.Best regards,Nick,
Bob Merchant
6 years ago
Late posting, guess better late than never. Had a couple issues with my RV, bad muffler, engine batteries, fan belt other issues. Had left RV on South side of Houston. GH went down without me being there made a survey, then called me back with estimate. Work was performed, material prices and labor were very reasonable. Highly recommend them, although i never met them GH was very professional.
Todd Fedewa
3 years ago
I don't typically write online reviews, however I felt especially compelled to write one about GH Mobile. Sorry in advance for the long post, but I want to let people know what a great job they did.For context, I am one of the least knowledgeable people around when it comes to cars. So when I found the perfect preowned car online for my wife, I wanted to get an independent expert's opinion of the condition of the car.I found the car after hours on a Friday night and wanted to be at the dealership first thing Saturday morning so not the lose out on the car. I called the number for GH Mobile, fully expecting to leave a message about doing a Pre-Sale Inspection on short notice and hoping someone would call me back in the morning. Much to my surprise and delight, Lorena answered on the first ring and got me added to the schedule for the morning. She was very reassuring and answered all of my questions.When Saturday arrived, my wife and I test drove the car and decided we wanted to buy it. The negotiation process as usual was more difficult than it needed to be. The whole time I was in text communication with Lorena on a go or no go for sending the technicians. When we finally agreed on a price with the dealership, I made the deal contingent on the car getting the green light from GH Mobile.At that point, Lorena sent the technicians to the dealership. Rafael and Richard were amazing - courteous, knowledgeable, and thorough. They answered all of my questions and never once made me feel like a dumb "non-car guy".Rafael and Richard took the car for another test drive (with me riding along in the back) to test the car's performance and handling. Once back at the dealership, they went over every inch of the car and pointed out things to me that they noticed. They inspected the car's interior and exterior, reviewed everything under the hood, put the car on ramps to inspect underneath, checked the computer to make sure no codes had been cleared, etc. When they finished they gave me a verbal evaluation (very minor issues) and followed it up with a written report via email. It really gave me the confidence the car was in excellent condition and that I could complete the purchase.GH Mobile was really a blessing for my wife and I. They are true pros. The Pre-Sale Inspection did not cost very much and gave us the peace of mind we needed to buy the car. I give them then highest recommendation and will not buy another used car in the future without them.Thanks GH Mobile!
Jamaica Booker
6 years ago
UPDATED REVIEW!!2.0 star rating 9/19/2017I would have loved to give them a great review. But after another mechanic came out fix some engine work they noticed that when GH Mobil came out to replace my battery they stripped/blew the fuses on my box. I called to inform them and I was told that since they replaced my battery over a week ago (9/6/17) that I will not be being reimbursed for this issue. My other mechanic couldn't complete my engine issue because of the damage of the battery replacement which ended up costing me an additional $150. The GH Mobil mechanic argued me down stating that he did not strip my fuses when I clearly saw him and his partner struggling trying to remove my original battery. My other mechanic was even patient enough to get on the phone with GH Mobil's Dispatcher to explain the issue... Dispatch told me a supervisor would be calling me but my phone still has yet to ring. I will not be using them again.I gave 2 stars because they did come out as they said they would and the mechanic shed light on other issues I was having hence the reason it was taken to another mechanic for the engine work.I have attached a screenshot of my correspondence with my other mechanic showing me the issue and telling me the problem.
Monte
6 years ago
GH is by far the best mobile mechanic service in Houston . They are experienced and very careful in their work. When my jeep kept over heating I knew it was time to get under the hood and soon I realized it was also time for the pros to do the job lol. ; not me. When they arrived they were friendly , professional and very attentive to the job. Now it has been some time and no issues with their work. I am so glad to have their number saved in phone. As a Marine veteran it felt good to know GH , Gear Head Mobile has my six. Thank you for your Service Sir.
Tiffany Lewis
7 years ago
GH Mobil was amazing. From first contact to the very end the customer service was awesome. The mechanic arrived before time, confirmed the issue and made the repair and I NEVER had to leave home. The prices are very affordable. I'm now a lifetime customer and will refer them to everyone I know.
Ashley Escobar
6 years ago
Truly appreciative of the work GH Mobile did for me today. As a single mother with one vehicle, they came to my rescue on a day my toddler was running fever and going to wait at a mechanic shop wasn t for me.To start, I called another mobile mechanic before I contacted GH. I was greeted with sass and excused it (never used a mobile mechanic before) and was advised the mechanic was on a call and they would call me back as soon as they had time to tell me when they d be able to see me. No call back yet.When I contacted GH they let me know the first available time for the service I needed. The gentleman was very kind and professional and made me feel welcomed. I had many questions about prices and parts, and the young man answered them all kindly. I called them about an hour before the ETA because I hadn t heard anything, and they advised me similar as to when I called initially that I would receive text updates but then went ahead and let me know what my mechanic s status was. I did receive the text updates and the mechanic let me know when he was here.Raphael came and let me know exactly what he was doing and what he was working on. He showed me the damage that was done and his ETA for going to get the necessary parts. He broke down the costs, and at the end showed me all the damaged parts he replaced. He even showed me the damage he came across as he was working. The job did take longer than expected, 5 hours as opposed to the estimated 2-3 hours but I disregarded this because it was during lunch hour and I thought rest was needed and that isn t something worth a complaint. He caught that he forgot to secure my grill, thankfully, and the emergency break was inadvertently left on and it took me a minute to figure out that is why my car wasn t moving... yes, I do have a college degree, no it wasn t in mechanics. Genius, right...I noticed an issue on my part with the receipt text to me, to which I contacted them right away. Even though it was after hours the dispatcher called me back and left a message. I missed this and sent an email, then when I got back to my phone she was calling again. Very pleasant and helpful, really just great customer service over all. She corrected my issue.I have one other vehicle for my uncle that I plan on using their services for again. I appreciate their patience and kindness with my family and me. I tested my car and so far so good! Looking forward to their services again.
Marcus Marceal Suarez
5 years ago
I live way out in Fulshear, contacted GH Mobil due to issues with my sons car. GH mobil came out to my home quickly, Rafael called me and immediately let me know the alternator was bad. Good price, the crew is very professional and it was a tough job to due the placement of the alternator. Do not waste money on any other mechanics in the Houston and surrounding areas, GH mobil is very professional and will come to you to get the job done right!. I appreciate them.
Edie G
6 years ago
My daughter's 21 year old Pontiac wouldn't start and I Googled for a mobil mechanic because by the time she gets off work everyone is closed. I picked GH Mobil because it was closer to her not realizing that they'll go where they are needed. I can't say enough about this company's work ethic. They were great to work around my changing time frames. They arrived on time and found and fixed the problem before they were satisfied they had earned their money. We had to call them back for another small problem later that day and they were at my door within 30 minutes in rush hour traffic. We will call them again and tell everyone in need about their terrific service.
Diane Parman
6 years ago
I'm using this business for the second time.It seems that my starter suddenly failed tonight. (Ugh!!) I had stopped off at my house for a moment to let my dogs out before heading to an appointment. When I went to leave, suddenly all my vehicle would do was make a clicking noise when I turned the key. At least it took me home before dying.I called GH & asked them to come out to look at the issue & told them that I believed it was a starter failure. They were booked & offered me a higher priced after-hours appointment or to come out on Saturday afternoon. I chose Saturday. They called me back after a few minutes to tell me that the first time I used them, they had replaced my starter & so the part is still under warranty. They offered to come out after hours to look at my vehicle & told me that if it is the starter again there will be no charge to me. If it is another issue they will diagnose it for the regular hour fee & fix it in the morning as they can get the parts for less money then and can charge me less.I am really impressed! This is customer service!I must have a vehicle & I'm down to one, so this means a lot to me.GH has been very pleasant both times & really tried work with my schedule. The last time the repairs were done fairly quickly, done well and at a price that seemed to be fair.So far !
Matt Quick
6 years ago
Great overall experience using GH Mobil replacing AC lines in my 2000 Lexus LX 470! I had a time crunch to get my AC fixed due to an upcoming road trip and after calling multiple shops and even visiting a few, none were able to fix it in time. GH Mobil really came through for me in a short time frame. Corey and Rafael were both courteous, professional, worked quickly, and the pricing was fair. Also thanks to Lorena for keeping me informed via txt messages throughout the process! Will absolutely use this business again in the future!
SuperDR2K
2 years ago
They did a hatched job on my vehicle. Charged me $750. The repairs failed because they repaired the tire portion and ignored the culprit, the suspension was damaging the tire. The part literally right next to the tire and they missed it. So the tire repair and parts became damaged. I called many times and reached out to them on Facebook and got blocked. Do not use these people. Also they replaced my battery and it also went bad in a matter of 6 monthsEdit: No it s you. You worked on the the tire alignment (metal part holding the tire). You replaced the part completely. But failed to realize the noise fro my vehicle was from damage from the suspension. So all the work and labor was for nothing. Since my suspension damaged the same exact thing you fixed. I called many times at many different hours. I still have the invoice. You worked on a 2015 Ford Focus in Jan/Feb. Your company never responded on phone. Every number, even the weekend or emergency one wouldn t even pick up the line. You then blocked me on Facebook after I messaged y all there. You blocked me without even calling to follow up. There s a reason for that. The image I uploaded is proof of the kind of business you are. Absolutely scummy.Services: Electrical repair, Tires, Wheel alignment
Martin Heffernan
8 months ago
Excellent service, came out to take over a ac compressor change out, first mechanic struggling with the job. he was a very knowledgeable mechanic.
Jeffrey Cameron
6 years ago
Yesterday I noticed a clear liquid leaking from my engine and couldn t determine where the leak was coming from so I searched for a mobile mechanic near me on Google and saw GH Mobile listed on the maps with 41! solid reviews. So I called to see if they could check out my car and they were able to meet w me same day. Rafeal was knowledgeable and friendly and he immediately itentified the issue and fixed the leak in about 45 min. Affordable, professional and highly recommended!
Rokvet
6 years ago
Outstanding. They arrived on time and repaired my AC compressor in under 2 hours. The price was lower than all major repair chains and local mechanics. Customer service was also easy to get along with and made a huge impact on this transaction.
Harry Abilla
6 years ago
Houston's best kept secret if you need a mechanic. No more waiting in a shop where they may overprice you and diagnose non-existent problems to overcharge you. GH Mobil is the answer to your car woes. Prompt, reasonable and honest! Highly recommended!
susan thomas
6 years ago
I had a wonderful experience. I found out that I had a wonky car and half way through 2006 Kia up and changed the compressors for the Optima and poor Rafael couldn't get the 1st compressor to work had another one ordered had to wait until it came in then came back to my house at 8 pm to put the new compressor on; that compressor was a bit too big and when he put the belt back on it was so tight he told me he was worried it would bust and hurt the whole engine so he said he would be back the next day at 9 am he was fixing my car yet again by 11 my car was up and blowing cold air!! Rafael and Lorena were miracle workers and the price they quoted me was the price I paid!! I know if I would have put it in a shop and all these issues arose that they would be raising the fee and costs but not this company!! If anything happens to my car again I will be calling back. Thank y�ll so much for your help!!
Galaxy Warrior
6 years ago
These guys are the real deal, I had a local mechanic shop work on my car, and literally had me driving with smoke filing the car days later, smh... So I called GH, From the person answering the phone to the mechanics who came out, the professionalism was exceptional. They showed me where the previous mechanics botched the job, and were quick, clear to understand, and clear on what needs to happen going forward.People that you can trust ! I advise anyone to use their services, and support Veterans, and get great service at the same time.. win-win for all involved...... i never post on here, but this was worth the time..
Shauna Windham
6 years ago
The check engine light came on Friday at 5pm and my car started running horrible, I searched all over for a reputable mechanic all morning Saturday with no luck. My husband found this awesome company on line, they came right to my driveway and game us honest answers, ran a complete diagnostic and had my car repaired cheaper than any other estimates in an hour and a half!!!! I will go nowhere else for my mechanic needs. Thank you Rafael!!!!
Johnda D
7 months ago
They were great. They actually answered the phone when I called. They were very prompt and the pricing was very good. Would use them again without a doubt.
Andrea Crego
6 years ago
Honesty and work ethic is still alive and well. These guys are living proof! I am blown away by how fast they responded, the quality of work, (I do not like strangers touching my car, it's like don't hurt my baby!) and they did not jerk me around with the estimate. Lorene told me what the price was on the phone when I scheduled, and the mechanic was consistent with what she said. Then, after he found the problem was the window motor, he found a replacement part, and I was prepared to pay for that also. But then they discovered that my motor wasn't bad after all, it was just wiring that had come loose! Yay !!! Nice to know there are still honest people!
Grim Sumpter
3 years ago
I was looking for a good mobile mechanic, because my car would crank but shut off after abit. I looked on line and gave these guys a try and don't regret it at all. Came on time with no issues actually abit earlier then they first said. Did there pleasantries and went straight to work. Also told me a few more issues as a heads up and very much appreciated.Services: Electrical, Auto engine diagnostic