Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Living with Lauren
4 months ago
This past Sunday on the way to brunch with friends, my rear passenger tire popped as I was driving on Highway 59 right before the Hamilton exit. Luckily, I was able to drive to a gas station and get towed by AAA back home with no incidence.I immediately made my mind up that I was going to get 4 brand new tires. The two places I had in mind were Pep Boys and Discount Tire.I originally scheduled with Pep Boys because they had a buy 3 get 1 free tire promotion; however, the day of my appointment, I called to ask questions and the person who answered the phone was EXTREMELY unprofessional, rude, and argumentative. The person over talked me and didn t allow me to even ask questions without cutting me off and seeming irritated.I was so happy I had opted not to pay online in advance because Pep Boys DID NOT deserve almost $900 of my hard earned money!!I immediately went to the Discount Tire website and booked an appointment for 4 pm on Tuesday. The Discount Tire website was far more user friendly than Pep Boys. I was able to get 4 tires for $100 less than what I would ve paid at Pep Boys without a promotion and I paid online.Directly after paying, I got a confirmation text and email and Chris from Discount Tire called to confirm the details of my appointment. He was so friendly, professional, patient, and polite. The same exact questions I tried to ask the Pep Boys person were answered with no issue. Chris even gave me his cell number so I could send him proof of payment and my identification since I was having my car dropped off by AAA.Pep Boys quoted me an hour and half to install 4 tires while Discount Tires quoted me 30 minutes and delivered in that timeframe. I received a link to check the status of my car and when it was ready, Chris called me personally. I text him that I would come on my lunch break and he made no issue of it.Unlike the Pep Boys personnel who made it seem like a huge deal that I wouldn t be available to pick up my car immediately after service, Discount Tire accommodated. When I went to pick up my car, it took less than 10 minutes to get my keys, my receipt, and go!Chris helped me and we met one another in person. He was just as friendly in person as he had been over the phone! I will recommend Discount Tire to anyone I know! Fast, friendly, professional, and great prices!

  Maya Friedman
a year ago
The service of this place is amazing! I've come here to separate times because of road hazard and popping my tires they have been spot on with service and timing I don't go anywhere else. Clayton the manager is fantastic he keeps you up to date with everything that's going on with your vehicle and it definitely knows his stuff when it comes to you tires and wheels. I definitely feel safe coming here and trusting what he has to say. If you need to get your tires or Wheels done definitely come to this specific location! Clayton has is running efficiently! Hopefully I won't need to be back here anytime soon but if I do I know where I'm going!

  Jasmine Davis
5 months ago
Best location in the Spring/Woodlands area! You re approached and greeted as soon as you pull up in the parking lot. Very knowledgeable, courteous, and timely technicians that prioritize customer service and satisfaction. I have a good experience every time I come here!

  Dagney Taggart
6 months ago
Not a fancy shop, but gets it done efficiently. The staff are quick and attentive. Options are well explained. A time to drive out was given, and it was met. The waiting room has plenty of seating and space. You can sit with your peeps or away from everyone else. This location has a free tire pressure and air up station out front during business hours. Staff will check your tires and air, if needed. You don't need to get out... a bonus if you've got kids or elders with you.

  SEBASTIAN STEPPER
3 months ago
Horrible experience. This guys abuse of women and teenagers. I send my daughter to fix a nail for small leak and 30 minutes later she arrived at home with new tire $120. I saw the nail just in the middle of the tire but the guy told her is un fixable . Money Money Money. Everything this poor people think. The guy crossing the street can fix the tire for $10 and in a few minutes. Discounts tire aggressive hungry employees

  Tara Bradley
2 months ago
I was frustrated after having a blowout on New Years. I went to Discount Tire for a repair but needed a new tire. I received the best service by Ronnie! Great Job!!

  Vincent Upton
3 months ago
Chris and his team went above and beyond to find the tires I needed for my suburban. Had them installed and I was out the door in time to make my trip. Thank you for the amazing service.

  Joseph G
3 months ago
Amazing service here at Discount tire, super caring and nice to their customers and they really work with you to suit your needs

  Esmirlon Miranda
3 months ago
Never come back, 3 weeks ago one guy looks like Hispanic, he didn't put air in my tires, and loosen up the valve center of my rear tires. No good

  Deven Herod
9 months ago
Chris greeted me outside while I was getting my kids out of the car after arriving for an early morning appointment. Met me inside, greeted me by name and ran through our options after inspecting the tires. I was in and out in under 45 minutes - this is HIGHLY appreciated when having to wait with young children. Awesome customer service the entire visit.

  Anita Bell
6 months ago
I originally went to the location on 45 & Richey, and they sent me away saying they found no problems with my tires. The very next day, my tires were low again. I searched and found this location, and the tire specialist took all the tires off and found a nail. This is now my new location!!!

  Thersa
6 months ago
I always go get my tires checked on my road trips and I also get all four tires filled with air. Guess what they check the air in my tires for free. Yes, free and they will let you know if you need new tires.

  Nichole Shaw
8 months ago
Let me start off by saying. I called at 5:35 p.m., looking for the location, and got turned around. I ended up arriving at 5:50 pm. Once I arrived, I could tell they closed at 6 pm and were beginning to prepare to shut down. But Miguel & Wyatt assured me that I would drive out safer than I came in. My car was ready at 6:15 pm. Praise God and thank you, Discount Tire!

  Rene' Penn
a year ago
I must say I was a spooked because of a few of the bad reviews. However everyone s experience will not be the same. I must say my experience was awesome. I was acknowledged when I came in. Sebastian explained all my options and I did not feel pressured. They explained to me what was being done along with the text tracker. I felt well informed and my wait was not as long as projected. Miguel brought me my keys with a smile and I was on my way. My experience at Discount tire in spring was a great one. Thank you

  Brenda Marino
a month ago
Excellent ! ! ! They do a Great service in a short period of time ,

  Mr. Taylor
a year ago
Must say was grateful for the excellent customer service given to myself and my wife by the gentleman Ronnie. Had a very difficult day, was able to assist us with new tires within our budget. Tire crew was also efficient and quick. Will definitely recommend and continue coming back. Thanks guys!!

  I Love You
3 months ago
If you just need air, they use that as an opportunity to sell tires, not the place to go if you just want air.

  Fancy_Manifestations
11 months ago
I was waiting at the sign that said, "Please wait here for an air check." I watched several employees joke and talk in the Bay Area. I just spent 7 plus on new tires yesterday, and each one was at a different PSI!!! As I was waiting for 10 minutes, not another car in sight, another car pulled into the air check spot. At 8:33, I called, and S�bastien answered the call. Almost 10 minutes later, Kyle comes outside as if I am a bother to him when I ask him to put the correct amount in each tire. He tells me it's a balance issue after I just left you all yesterday. WORST EXPERIENCE EVER LACK OF CONSIDERATION! I normally don't leave bad reviews, but I've spent my hard earn money to a place that made me feel like I was the bother!! I wish I could leave 10 more bad reviews!! Do not come here!!! Get tires and serviced at another location!

  Garland copeland
8 months ago
Decent service. Definitely could have been better. Went in for a rotate and balance. They forgot to adjust my tire pressure after the service

  isabella
a year ago
The best service!! Me and my dad had been to two auto centers and both would not put on new tires for his boat trailer even with an appointment at one of them! We drove here because it was the closest to one of the auto centers and we are glad we did. We walk in and are immediately greeted. I wish I could remember the gentleman who helped us but he was terrific. Set us right up and we were helped within 25 minutes without an appointment. They even aired up my dad s suburban tires without hesitation and checked his spare all within 15 minutes. They were just great people and actually treated my dad with respect. Will be coming here for our tire needs from now on.

  Mike Frausto
a year ago
Ronnie greeted me as soon as I stepped out my truck which was great. He offered such awesome customer service and took care of the repair I needed on my tire. Informed me of my threads and the update texts were a plus. Thank you!

  Grace Beane
a year ago
I haven t had a bad experience with any discount tires yet! But I did just wanted to brag on this location today. They are eager to do all the necessary steps to get you taken care of and they appear happy to do so (even in this heat!) from the nice man who did my air check and guided me inside, to the people inside handling customers, to the ones outside taking on more of the manual labor, all great people! Thanks!

  Wandering Vitality
a year ago
Great service. Quick service. Saved me from ending up on the side of the road

  andrea givens
a year ago
I wouldn t give them any stars if that was an option. DISCOUNT TIRE SLICED MY TIRE. I ONLY came into discount tire for a FLAT REPAIR for one tire and was pressured into buying a tire for a different tire (and this isn t the flat repair tire). I told Clayton the store manager who assisted me that I did not want to purchase a tire from them. He continued to pressure me until I made it very clear for the 3rd time I was not interested in purchasing a tire just getting a flat repair. I guess once he got the message him or his coworkers decided to do this to a young female. THIS IS DANGEROUS ACTIVITY PLEASE BE CAREFUL WITH THEM. (Mind you my car is a garage parked car)

  WENDY ZALDIVAR
a year ago
Associates are Friendly an polite Clayton greeted me immediately when I opened door and took care of me

  Robert Stubblefield
a year ago
These boys will hook you up. Be satisfied with your choice in tires. Be sure they are the ones you want. These guys will make it happen. Of course as long as they have them in inventory. Might have to wait for them to ship to the store. But that's fine and dandy if it means getting what you want and at a very competitive price. Worth the wait! Thanks guys. I've searched around for many a tire, and always seem to get them from discount. All types of tires. Even racing!

  Bridget C
a year ago
I just needed air in my tires. They were not that busy. I pulled up to the check air spot and waited. I was looked at but not one employee said anything or even motioned to me to hold on a moment. After a good wait time I left. I didn't have time to be ignored any longer. This used to be a great location. Not anymore. I'll take my business elsewhere.=

  Cee
4 years ago
I got taken care of right away. Sales guy was very courteous and professional. The place was very clean and organized.

  Melissa Slavick
a year ago
The customer service is exceptional! Very efficient. I had all 4 tires replaced as well as wipers and I was done in under an hour.

  Alfio Veasey
4 years ago
Discount Tire is a Totally Rip off. Came to get my tire patch and they claim its on the side wall when its in the middle of the tire. After watching a Hour and Half. When around the corner and got it Plugged. Will never come here again.