Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tony Bass
6 days ago
I'm very disappointed. I come here exclusively for my tires. I get here today and Iggy tells me it will take an hour and a half to plug my tire and starts trying to reprimand me about getting a tire every month. I didn't know businesses like this complained about you purchasing products from them. I mean when I got here there was one person in here. If that's busy for them they really need to invest in better employees and manai

  Rebecca Dubreuil
10 months ago
I had the unfortunate experience of having all 4 tires and rims stolen off my truck while staying in the area. I called and spoke with Kevin and he assured me he'd take care of me when we arrived, and he delivered on that promise. He went through my options with me and was patient with me when I asked for him to review them again. My brain wasn't quite processing at a normal capacity due to the circumstances. They were able to get me in and out of there within an hour and I was able to continue on with the remainder of my trip after it could have easily have been derailed. He even recommended where I stop along my route to have the lugs retourqued, knowing I was on a bit of a drive. To Kevin and the entire staff at this location, I can't thank you enough for making what was an incredibly terrible situation a lot more manageable. The Dave Matthews Band Fan Club thanks you for getting us back on the road in record time! :)

  Martina Griffin
2 months ago
Hunter went above and beyond expectations in order to assist me with my set of tires. Some people show up for a job, however, every so often there s someone with a true passion to help people! I found that in Hunter. The entire staff was friendly and efficient. Such a great experience.

  Sunrise Vega
a month ago
Go see Hunter and Alex! They are awesome! Went above and beyond! Gave me a Huge discount, and I'm so thankful! I financially couldn't afford new tires, but they really helped me out! Thanks guys!

  PMcG81
4 months ago
I made an appointment online for the 8:45 am time slot. Mind you, the earliest available was 8:15 and then 8:30 then me, meaning there should have only been a couple people ahead of me and at the time I made the appointment, none of the slots had been reserved.I arrived at the scheduled time, checked in online upon arrival, (on time) and watched as I got passed by everyone who arrived after I did. I witnessed employees who were using their phones and others playing with each other and not once did anyone make any effort to communicate, although many stared right at me while others walked right past me staring.I waited for over 25 minutes and then left. The whole experience was a waste of time and gas and accomplished nothing, but at least I woke up early to be there on time.I will be using this location no longer.What's the purpose of scheduling and allowing people to check in online if you don't honor the appointment? Pretty useless in my opinion. I would not recommend this location.

  Taylor Childers
3 months ago
I was visiting from out of town and needed to replace my tires before returning home on a 1000 mile road trip. I was in and out in under 45 minutes. Discount Tire is amazing! The online and texting interface is so efficient.

  Joe Butcavage
5 months ago
Great service and great people. However, they do have free air and tire checkups . Due to the weather changing to cold,they had a line of vehicles that stretched out onto the main road. Looping the length of their entire parking lot. Causing quite the chaotic mess. IF you need anything from them in an emergency, then pick your time wisely.

  Juan Poblete
5 months ago
If I could give more than 5 stars, I would! Discount Tire cares about helping you solve your problem beyond just the money. Businesses like these make the USA Great. Congratulations to Hunter, one of the best associates there. If you need anything, go and talk to him.

  Eduardo Rivera
a year ago
Avoid the tire insurance scam!Recently they re denying a majority of tire warranty road hazards they won t cover nails and such unless it s a complete blowout they sell road hazard warranty but don t cover them. They ll blame it on wear and tear anyways or the nail was here and not there or you never rotated your tires so that s why the tires wear faster than usual.Out of the past 13 times I ve visited (have 6+ cars) the warranty has covered once only because it was pretty much brand new.As I sit here for an hour I literally have heard the same scam happen to another 3 customers.Just saved your $200+ ($50 per tire ) and don t get the insurance apply that money to when you actually need the tire.

  Megan Means
4 days ago
Thank you to the managers and the amazing staff for always working me in and showing great customer service!! I wouldn t go anywhere else!!

  Sara Stollenwerck - Waymire
5 months ago
These guys are all great! They only had 2 out of 4 of the tires I needed they got the other 2 brought in from another store same day. I felt very takin care of. Thank y'all for the great service.

  Dena Beaver
7 months ago
Staff was friendly and worked quickly to set our flat repaired. We hadn t made arrangements prior to arrival, so I was prepared for a significant wait time. The Service Technician took my number and said that it should be ready in about 45 minutes. He said they would text me when it was ready for pick up. I left with my son to run errands and was completely surprised when I received a text that the repair was completed, it had been 25 minutes! As an added benefit there wasn t a charge for the repair as it is covered as part of the service agreement when we originally purchased our tires from Discount Tire!

  Melanie Bogner
4 years ago
Really find this team reliable! Discount has been getting our business for years and this is a great location...clean and helpful. I feel like they listened, cared, and worked with me to do the best for both vehicle and safety! Note: If you are heading east on Louetta you will need to turn around to get into the parking lot. There is a Subway, McDonalds and Starbucks within walking distance too!

  Rachetta Parker
5 months ago
Good morning All, Discount Tires Corporate Office & Management Team onsite!I am a walking testimony and I would like share my blessing words of encouragement to continually keep the faith and believe our Creator divinely places people in your life to carry out His plans to see you through any circumstances.I said all the above to give Glory and a HUGE Thank You to Managers Joshua Self and Hunter Gengo. Their passion and dedication to servicing the community and drivers safety on the road are Top priority!I am a retired/disabled woman veteran (US Army) that was unable to afford at this time (despite being employed full-time in the Healthcare industry) to replace my tires. However, Joshua managed without hesitation and/or consulting with me until after; that 2 new tires were placed on my SUV at no cost to me. My initial visit yesterday morning was just for air because of a nail in the tread of my front passenger side tire and all I could do was keep getting air put in! Joshua was extremely professional with a Spirt-filled Soul btw told me to return this morning at 8am and my Heavenly Father fulfilled His plan to always provide when no way seems from the lame eyes Possibly All be the Glory

  Cas Eggen
3 months ago
Always a good experience. I ve had every car I ve owned serviced here and its always great.

  Brad W
5 months ago
Got me in and out and replaced a tire sensor for a fair price. Guys were great! I highly recommend

  Gregg Baird
8 months ago
My dad grew up in a small town here in Texas and I've heard stories about how the local merchants would go above and beyond in service - with a friendly attitude. That was in the 50's. That type of quality service is rare now but is available at Discount Tire. Honest, reliable and friendly, every time I've been there.

  Lon�
6 months ago
Came to discount tire on 4918 Louetta Road Spring, TX 77379 to get a tire plugged. They did the service but tire was still leaking. Had to come back after they were already closed at 7:15 (store closed at 6:00PM) thank God they were still here and they decided to just replace the tire with a brand new one.Just because of that gesture from Hunter they have gained a new returning customer.

  Michael Garcia
6 years ago
Clean, professional, friendly, quick and honest.I went in on a Tuesday afternoon. I needed rotation and tpms sensor light was on. TheyImmediately pulled my car into Bay and started working on the car.

  Eric Bartholomew
9 months ago
Good price and pretty quick service. I pre-ordered tires and set an appointment. The day before I got there I found the tires at a better price, so I submitted that price online and they matched it.When I ordered the tires the website said they had them in stock, when I got there they didn't. So they upgraded my tires for free, and still matched my price.If I had to give 1 negative it's that there was no coffee.Very easy to deal with and I would recommend.These comments are my opinion. My opinions are based on my experience. Different people have different experiences and therefore will have different opinions.

  Bruce Boyd
2 months ago
I went to have the air check in all four tires. The gentleman there was very professional and courteous.

  Fawad Faraz
3 years ago
Very pleasantly surprised with the great service I received. I didn't expect the level of customer service and care from a automotive related service provider. Usually I have seen greed and unethical behaviors but here it was utterly professional. They fixed two leaks in my tire but didn't charge me a single penny. I was so impressed I tipped the guy $20. Thank you Discount Tire!

  Ken SpringTX
3 weeks ago
Ok... it must be me... but, have you ever been somewhere where the staff totally ignores the clients walking in or waiting in line? Or where the staff appears not to like what they doing? Maybe you have felt the sense that they are doing you a favor by simply existing, so just wait. Well, that was my visit experience today at about 2:30. But, the icing on the cake was when I was trying to leave my parking spot, one of the techs pulled a customer's car directly in front of me and blocked me in, when I gesture I'm pulling out,, I get the go to heck look and I'm forced to back in and out until I clear the vehicle in my way... No, I didn't have my service done there... in my opinion, this location has changed dramatically in quality of service and personnel... I don't see any of the original managers there, and it shows it. Keep in mind that this was my go-to 5-star discount tire. I will be giving the 2920 location a try... Just my opinion.

  Nicholas
5 months ago
Nathan S. Has excellent customer service! I bought the unlimited rotate and balance package and they go above and beyond quality service.

  Andrew
6 months ago
Failed to repair, obviously flat tire. I came in with a flat tire. I had just pumped up and the technician said nothing was wrong with the tire. I tipped him five bucks, then left to Walmart where they found a nail and patch my tire properly.

  Jennifer Landon
11 months ago
I came in today and had a cracked tire. I wanted them to just air it up, but they did not want me to leave unsafe with a cracked and damaged tire. I couldn't purchase a new one today and let him know i could do it next week. So this wonderful salesman, put a brand new tire on, free of charge. The customer service was top notch! I was shocked and left there with a smile, and now i can feel safe on the road. I will definitely be going back to this location to purchase the rest of my new tires next week! 100% recommend this discount tire!

  Ynot mz
4 weeks ago
They fixed a slow leak in my tire. Great, friendly people.

  Lee Scott
5 years ago
I am very unhappy with Discount Tires because I have been coming to this location for years. I have seen my vehicle passed a number of times. I would not expect them to treat a customer like this. A 45 min job is going into one plus hours. I need look for a new tire service for my family. Don t blame it on your system when they came in and went out in the same order after I checked in.

  Vicki J McMillioan Fontenot
3 months ago
Discount Tire is always on their game. I love the "let's get you fixed up" attitude.

  Nicholas Bianski
a year ago
Great experience. I ordered wheels and tires online and set up an appointment for this past Monday. I got a call the Friday before from Garth, stating my tires were in but the wheels would likely be the middle of the week. Got a call yesterday that they were in and set an appointment for this morning.I brought my car in and they weren't too busy, so I was greeted in the lot by Matt, who checked me in. There was a paperwork issue (NOT their fault; Discount sent them wheels with a different secondary bolt pattern than what I ordered, so they had to fix their inventory numbers) that added about five minutes to the wait. My car got pulled in immediately and I told them I'd be back later to get it because I had to work. I got a call about half an hour after that the car was done and ready. In and out in 45 minutes for a new set of tires and wheels is great. The staff at this location is very friendly and knowledgeable. My car will be going back here for as long as I live here.