O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Javier Mireles
2 months ago
Serpentine belts are always a pain when you don't have the used belt bc its a hit and miss. We got what we needed and the truck is up and running. Sometimes what we need is not in the books, specially in the shop.

  Grace Candelaria
5 months ago
I have always bought my car/motorcycle batteries at O Reilly because they have always been good on the warranty, however I bought a battery for my jeep back in March/April of this year. The battery was not working so I took it back on Friday they told me they would have to charge it so I returned to pick it up on Saturday. I tried the battery Monday and it did not work so I took it back today Tuesday and the manager Mr. Moises Valdez told me they would have to charge it AGAIN. I left the store upset because obviously it was not a good battery but he refused to exchange the battery and told me it would be about an hour and a half to charge. I got a call less then 20 minutes after I left the store that the battery was a Bad battery. I have never had a problem with O Reilly until now. Not sure if management has changed but it s not good when you have the customer constantly having to go have the battery charged then have to return to have them tell you what you already knew.

  G Drugan
6 months ago
Customer service agent checked battery helped me purchase a new one Hooke it up in less than 15 minutes to check, purchase and place new battery in engine Professional service this is my new family auto part store

  Adriana Salinas
8 months ago
We have a great experience here dealing with Andrea. She s a good listener. She put people first. There s a lot of places you can go for parts but I shop here because of her.

  Isaac Reyna
2 months ago
Great experience always great and friendly staff.

  Ismael Chacon
7 months ago
Went in and got batteries checked on my 2013 Ram 3500. Sylvia Ponce went above and beyond checking my batteries and after finding out my batteries were bad helping me replace them. Thank you Sylvia and Oreilys.

  Lydia Villalobos
2 years ago
Poor service from the manager George, we just moved to Socorro and went to the O'Reilly's to exchange a part that I got from the one one in El Paso, our old neighborhood and George told me " it would be more convenient to go back to that one". Couldn't believe it coming from a manager. Next time I'm going to try the one on Horizon boulevard.

  SALVADOR RAMOS JR
4 years ago
I'm just going say the employee by the name of Mario is very lazy and has an attitude like if he was being forced to work here. Not really recommended and I rather travel to AutoZone in San Elizario for better customer service and better assistance.

  Job Terrazas
4 years ago
I go to this place when I really have to. The people don't care if you are in line for ever and when they ask you if they can help, they never have the parts that I am looking for. I was the next person in line and had to wait almost 10 minutes because everyone was on the phone or laughing with each other.

  Christina Vargas
2 years ago
Thank you for your beautiful employee's and staff for helping me out with my part s God bless you all always be safe in your beautiful holidays with all your family's amen again thank you for loving employee's and staff happy new year's day for all of yuas amen

  Seth Rodriguez
2 years ago
Had a problem with some misfires, I borrowed the obd scanner and bought the parts I needed, staff helped me figure out what the cause was. Extremely grateful!

  Anthony Anthony
2 years ago
Very helpful especially Sylvia she's in the back counter she'll go beyond and help you when your having trouble finding a part

  Ramon Torres
a year ago
Guy made me buy wipers for my wife's car $20 for both, thank u

  Heber H.E.B er Baray
2 years ago
Friendly staff, helped me to find what I was looking for. Clean and organized, had everything I needed.

  Dani Rod
4 years ago
Well what can I say, service is ok, until all employees gather up and go help another customer, kind of leave you hanging.

  Christopher Arroyos
7 years ago
Has many hard to find parts, plus you can order parts they don't carry. Only problem is the employees are not very knowledgeable.

  Alfonso Gutierrez
2 years ago
Great guys, and gals working there.

  Elisa Benitez
5 years ago
Clean and well-stocked but the cashiers are condescending.

  Tom
5 years ago
Always feel like a kid in a toy store.

  Christina Holguin
4 years ago
Very helpful. Great service.

  Fernie Sanchez
3 years ago
Bad customer experience and a bad attitude from Mario

  Jerusha Lang
2 years ago
Customer service was great.

  Tri Lo
2 years ago
Fast available service. Fast delivery

  Frank Carrillo
6 years ago
Bad service always send me to the wearhouse

  Priscilla Orona
6 years ago
I get my parts delivered to the shop I'm at

  petergonemad
4 years ago
Had the part i need late in the evening!

  maria coronado
a year ago
Helpful, knowledgeable staff

  Peter Andrade
5 years ago
You can find what you need for the car.

  Patty
a year ago
Great service.

  Carlos Lujan
3 years ago
Great customer service!