O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Stevens
3 months ago
Usually this place is great but there was only one employee there helping another customer. I waited 5 minutes and left.

  Curtis Conner
2 months ago
I like this place friendly very helpful service with a smile

  Misty Loftin
2 months ago
Nice People, but they never seem to get the right part the first time.

  Jodi Griswold
3 years ago
It was awesome. I was in and out of there so fast my sister n law didn't even have time to get out of the car.

  Tartanic Live
3 months ago
Great staff. Knowledgeable.

  Paul Watkins
4 months ago
Good service and friendly faces.

  Justin Palmer
2 months ago
Finally store personal that knows the products they are selling and what they are used for.

  Semper Paratus
a year ago
They usually have what I need and if they don't they will order it and it will be there the next day. The bad part is that they hire people that don't know how to open a car door let alone assist you with parts. I stay away from Master pro (oreilys brand) drive train parts as they wear out within a year.

  Kodie Dee
10 months ago
Steven at o reillys in silsbee tx is a complete jerk very rude and disrespectful is most definitely not worthy of holding a managers position definitely needs to be demoted.

  Casey Lee
2 years ago
Prices are always fair, the staff is always very knowledgeable and concise. I've run into a few little issues here and there before and the manager Steven, has been very helpful. I do all of my auto part purchasing here, it's the best service I've encountered in Hardin County.

  Angelique McMahon
a year ago
Super great people knowledgeable and friendly helped me get everything I needed

  Chris Reid
4 years ago
Needed a new water pump for my old truck. The guys at O'Reillys made sure that I got the correct pump for my application, then when the bolts were different they helped me get the right ones for the new pump.Very helpful and knowledgeable staff. Will definitely shop there to keep my 'project truck' on the road and running great!

  Stuart Austin
3 years ago
On our way to a Rona pandemic picnic, stopped to fuel up and the battery decided to give up. Got a jump from a wonderful young man, called the local O'Reilly's and Robert said " yes, we have a battery for your car" within 30 minutes of needing a jump we were able to get to our picnic destination. Robert went above and beyond expectations and installed the new battery in the parking lot. Thanks Robert, you made our day!!

  Jay Loller
4 years ago
I needed some parts for an old pick up and they went above and beyond to help me. The store manager as well as the other employees always are willing to help great people

  Deborah Best
3 years ago
Always a great day, and excellent service , by STEVEN LEE MANAGING PLACE. He always waits on our family, and even applying parts on our vehicle. Great job!

  christy miller
a year ago
Fantastic employee Donald helped figure out what was wrong with our vehicle and helped us find the proper part.

  Tee
a year ago
The staff is always super helpful. Service is beyond great

  Gina Watts
2 years ago
I walked in and they helped me immediately. Took me right to what I needed and I was out the door and back in my vehicle in less than 5 minutes.

  Corrinne Pennino
6 years ago
Always friendly and helpful. Love that they price match. My go to place!

  Johnny Crawford
6 years ago
Price match guarantee, tons of parts in stock, most of the staff actually knows what they're talking about. it's just a good parts house all around

  Carlton Richardson
4 years ago
Weren't very helpful and when I asked for something they didn't seem to wanna help me find it... it's good though, I went to Auto Zone and the got exactly what I needed...

  Gee Flores
5 years ago
When I shop around for auto parts it's good to know that O'Reilly gives us veterans a discount. Thank you for that.

  Mook Best
2 years ago
I was thinking about just buying for all the kids cause its just want they wanted more time to raise the money to buy the part

  James Wooten
a year ago
Good customer service prices are within expected

  Joseph Brown
3 years ago
Great quality parts happy to help employees will always return for my parts needed in the future

  CHARLIE WILSON
4 years ago
Always pleased with service and prices. This company really pays attention to your needs

  Lou Ann Rhodes
3 months ago
New car battery, the man took old off, put new 1 on. Thanks

  Ashley Durham
5 years ago
I was on my way to my doctor appointment and they changed my battery quickly and got me back on the road.

  Roy Hicks
3 months ago
Great service

  Ellen Malone
2 years ago
Frieldly and knowledgeable guys workimg inside. Very helpful.