Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Emerson
3 weeks ago
I definitely recommend 1st Choice Wrecker Service. I sunk my 4x4 truck in the back yard and gave 1st Choice Wrecker a call and they came out fast and had me back on the road in no time and at a fair price. Great people and great service!
Sonja S
a year ago
I love their service! We have used them twice. They are always nice, have prompt service, make you feel at ease in somewhat stressful situations, and most importantly, answer their phone.
Brianna Kindle
a year ago
Due to unforseen circumstances my car was towed. I just wanted to say thank you to the owners for working with me so i was able to afford getting my car back. First choice is by far the best tow company i have ever dealt with. I will recommend them to anyone looking for their services.
Kyle Williams
a year ago
Made an appointment to get my vehicle at the Kountze location. However the driver was making a delivery into Houston and had to wait several hours. However, he called me when he was near, we signed the papers and I was able to get my vehicle. He was very polite!!
Josie Davis
2 years ago
We agreed to a time early in theMorning and said he had a doctors appointment that morning shortly before the time scheduled and couldn t show until 11. This was infuriating since I was going to have my car fixed, but now since it was late I wont have my car until the end of tomorrow or later. I have work and a life too, if you have a doctors appointment please let me know the day before, NOT the morning of. And keep your word please, my experience with your company was CHAOTIC and VERY UNPROFESSIONAL. I shouldn t have had to pay $160 for that kind of poor service. Overpriced for the quality of service.Service: Car towing
rick henderson
a year ago
I was traveling home to Vidor and my truck just quit running and could not get started. Raised hood so traffic would know I had a problem. Lumberton Pd called and had a wrecker dispatched, and they arrived about 25 min later. They hooked up the truck and lowboy I was towing and pulled me to Vidor. Once we arrived at the house, the driver said he was going to leave vehicle and trailer on the road! He said he could not back or pull into my driveway, unhooked vehicle and trailer, and made out a ticket so I could pay him. I was kind of shocked when he stated "that will be $525- from Lumbeton to Vidor. Paid him and he drove off. I looked at ticket once inside house, and saw that he charged me $50 for pulling trailer, $275 for the pull from Lumberton to Vidor, and $200 for "abandoned vehicle"-vehicle was never abandoned-I was sitting in the seat of vehicle, with Lumberton Pd parked behind me for traffic control. I call the driver back at the number on the receipt and he said that the $200 is standard charge, that he was in the rotation shedule, and that if I had it towed to his yard, it would be the $200, plus storage fees. Why would i want my vehicle towed to his yard for storage? The driver put on the receipt that the Lumberton Pd office was Officer Rice, so i called Lumberton Pd to talk to him, and found out that he worked night shift and was not the officer on scene. Hmm....another snafu. I finally talked to another officer and he did not understand why i was charged for "abandoned vehicle", with me and the officer at the scene. I just wanted my vehicle towed to the house and was charged, I feel and exorbitant fee for a simple tow. I should have never been charged the "abandoned vehicle" charged-never left vehicle. I asked for a refund of the $200 incorrect charge, and tried calling, and email. Have had no response from anyone at "1st Choice Wrecker". All this being said, would not recommend this service to anyone, unless they make this right-I am sure you all would agree!Service: Car towing
Kali Bolds
3 years ago
Locked my keys in the car! Used my roadside assistance to help me and they attempted to get several companies out to me and no one was in the area. I googled wrecker services myself after waiting several hours..(Thank God I was at home when all this happened) and 1st Choice had excellent reviews. Called and Ronnie was able to get to me in less than 30 mins wait! Excellent and professional! Ronnie got the job done! Thanks 1st Choice!
Txscbr
5 years ago
1st choice was dispatched from my insurance road side assistance and i am glad they were. Called me within minutes after getting off phone with insurance. When they showed up Ronnie and Laurie went straight to work. Made a honest attempt at getting vehicle started. Went way out of their way by calling some mechanics to get my vehicle repaired on a sunday. Would recommend and would call if i need assistance again.Thanks again
Denise Sistrunk
5 years ago
Ronnie is great! Very accommodating, knowledgeable, and friendly. Dropped my car from Silsbee to Beaumont at mechanic and even gave me a ride home. Real deal nice guy right here. I will definitely be recommending him to others. Thanks, Ron.
Robert Montana
7 months ago
I have known Ronnie Pelt since we were little kids. And it seems to me he's always been a pretty okay guy.
Jason Treat
5 years ago
These are the guys to use. Me and my wife had a blowout and I realized that my tire change tools had been stolen out of my truck. Being from out of town I had to find someone on google. These guys showed up quickly, loaded us up and drove us to the Dodge dealership in silsbee, waited for me to purchase the tool replacements, and then helped change the tire. Also, their rate was extremely reasonable. Very nice and helpful people, and they really helped me out of a tight spot. Highly recommend this company!
Jennifer Ard
3 years ago
Came out to my house about 10 mins after me calling needing someone to unlock my car for me. When they got there I went to put the dog inside in that short few seconds they already had my car unlocked! Only charged $50! Highly reccomend!
Connor McCormick
3 years ago
This was the last towing company I called and I m lucky I did. By far the best price, by far the best customer service. Never been so encouraged to write a review but Ronnie deserves it.Services: Car towing, Local haulingServices: Car towing, Local hauling
Alejandro Narvaez
4 years ago
Right now you are on Google looking For a tow truck to come get your car after an accident or a breakdown. That was me. Stop, take my word call Ronnie at First Choice Wrecker. Make it easier on yourself, his wife dealt with my insurance and they provided a great service. I want to say more nice things about them but if I make this too long and no one will read it, so just call them.
Jessica Pi�a
a year ago
Exceptional communication & service.Jerry went above and beyond when we were in a pinch.They're definitely my new go to.
Linda Manning
a year ago
This wrecker service has been extremely Courteous,Professional, and Customer Oriented...they have very Good People Skills and I will recommend them highly to anyone that need their services...Service: Car towingService: Car towing
Linda Anderson
11 months ago
Excellent service, reasonable prices, professionalism at its finest. Highly recommended
Autumn Tyler
6 years ago
This company is amazing.... they always show up in a timely manner... no hidden agenda and just a pleasure to do business with. I will be recommending them to anyone who needs them.
Adam
a year ago
Got there before the cops did. I'm happy with that. I didn't feel like messing with them
Stephanie Lounsberry
a year ago
I had to wait an hour and 45 minutes on them so I'm not too happy but they did let me get all my stuff out
Liz Harrison
3 years ago
Not only did they pull my car out of a ditch in five minutes flat, but they did it within 45 minutes of me calling when I was 30 minutes away from them. AND apologized for not being able to get there sooner. Call them first.Service: Car towingService: Car towing
Man Davis
5 years ago
Greatest service in silsbee tx.very good at helping the people and getting them off the road.even if your funds or short.Mr.pelt will still get you off the road or home.thanks Mr.pelt for a great job on help the people.
Ashley Pymm
5 years ago
they got the job done & for a great price! Thanks guys we ll definitely call on y all again!
Megan Moore
5 years ago
They have saved me from locking my keys in my car multiple times. Definitely always my first call.
Sabrina Thompson
3 years ago
Steven did a great job of getting me unstuck in the mud! He was there in less than 30 minutes.
Ellianna Pymm
5 years ago
Honest quality work at a great price ..I had them tow a few cars they got right on it and at a great price .
Misti Montalvo
5 years ago
Ronnie and Laurie have always been there to help anytime day or night! Very knowledgeable!!! Thanks for all you do!
Connie Pymm
5 years ago
Amazing people, fast and reliable service! Definitely going on my speed dial!
Chad Moore
a year ago
Best backwards driving tow truck ever I did see !!!!!
Mark Baxter
3 years ago
I will always use them thanks from marks automotive in evadale tx