Sherman Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angela Grant
2 days ago
The sales consultant was Vance Simply stated he is great made buying this jeep easy. The sales manager was Billy he worked with me to make this deal happen. The finance manager Alfredo was equally great. These guys are all top notch. They are honest and made this buying a vehicle great. I definitely recommend them. I will be back the next time I need a vehicle. As well as recommend them to anyone needing a new or a see vehicle

  Brett Haley
2 months ago
I had a great buying experience with Dave my sales person. He worked hard to make my deal work. He was strait forward on all questions and everything he told me was what happened.My new truck had a scratch on it when I bought it and he made sure it was fixed. I would recommend this place to anyone that is looking.

  Katelyn Grant
2 days ago
Sherman Chevrolet are awesome people to work with! Sales Manager Billy, Sales Man Vance, and Finance Manager Matt helped us get our car. They were all very friendly and very helpful! I definitely recommend this place and these people to buy a vehicle from everyone in the facility is nice!

  Monica Dell
4 months ago
I went in looking at options for a new car after mine was totalled in a wreck. Even though I wasn't purchasing on that day, the associate was helpful and answered my questions. He, Vance, didn't give a hard sell or write me off. He continued to update me when new cars came on to the lot, keeping my preferences in mind. When I finally came back to test drive my current car, he and Alfredo in the finance dept., worked to ensure I could drive that car off the lot, under budget, and in the color I truly wanted.

  Loy Bozarth
a month ago
Easiest buying experience ever. Frank and Rachel were great. Handled almost everything over the phone. Love my new Silverado.

  Airam Martinez
a week ago
Originally just went to look around at options, and thanks to Big Mike and Matt we ended up leaving in a new vehicle. They were both very nice and helpful. It was a great experience

  Kevin Whitley
2 months ago
Rachel was very helpful in getting me information concerning vehicle features and specifications. She was very patient with me and would respond very quickly when I had a question.My biggest gripe is the surprise accessories which were not an option and added $3K+ to the price of my vehicle. I think that if these accessories are not an option to decline that they should be added to the advertised price. Had it not been for this accessory issue I would have rated my experience 5 stars instead of 3. On the flip side Rachel s helpfulness is the reason I stayed at Sherman Chevrolet after the accessories discovery.

  Michael Millsap
a week ago
Rocky is the best. Always professional and friendly. My family had been purchasing vehicles from Rocky since the 1990s. He is a good person to work with.

  Bobby Motley
2 months ago
This is a great place to do business if you re in the market for a new or used vehicle. My salesman Vance was very helpful and knowledgeable he didn t pressure me like some do I have bought several vehicles from here and have never had a bad experience

  Matt Hynes
a month ago
Everyone was amazing and I was able to drive away in my dream truck. I'd like to say a special thanks to Jeremy Eaton! He's my guy for all of mine and my wife's future car purchases. I'll send everyone I know his way. It was worth the drive from Frisco!

  Aaron Hall
2 months ago
Chad was our sales guy he did great helping us get everything together fast by the time we got there he was excellent. I believe the manager on duty was Brandon and he is a good manager having his team work effortlessly. We had Alfredo as our finance guy and he did great getting everything fast and easy also. Would definitely recommend these guys for any vehicle needs.

  J
2 weeks ago
After going to many shady dealerships, I found an honest one that was willing to work with me. Waved the additional add on fees, gave me a reasonable amount for my trade, and tacked a little bit off the sales price. As far as car dealerships go, this is definitely one of the better ones.

  T Perry
2 months ago
I brought my vehicle for a simple inspection. They were relatively quick for an inspection at a dealership, and the customer service was friendly and attentive. My only complaint is the post visit text messages. The single message from the service manager would have been sufficient. But the messages from Dealerator asking me to rate my experience are annoying.

  Matt Price
2 months ago
Good customer experience, especially considering I came from out of state to purchase a vehicle from Sherman Chevrolet. Big Mike communicated well and followed up quickly with any questions or information requests I had for him. The entire team at Sherman is appreciated, and our family is enjoying the new Tahoe.

  Baily Troxtell
4 months ago
Rocky is exceptional! Honest and easy to work with. He listened to our needs, and got the deal done.

  MrMhub
2 months ago
Chad was an amazing salesperson. He was very informative and patient. I had a user error moment and he took care it without any complaints. I would happily recommend people to go see Chad if looking for a Chevy.

  Toby Rushing
a month ago
It was horrible. I got there at 9 AM when my appointment time was and they did not even take my vehicle to the back until 940. And that's because I got up and ask them because I was in a bit of a time crunch. They also had no time to do the tire rotation. Or the recall that they claimed would only take 5 minutes and I did not leave until. Almost ten thirty and they barely got the oil changed. Even though I bought my vehicle from them I will think twice before I go there again for an oil change or any tarvis

  Lamont Darden
4 months ago
The service and attention to detail was the best.Response to questions with professional. AnswersQuick response to phone calls or text messagesCustomizing my loan to fit my budgetEnsuring my vehicle was made readyFollow up call to ensure I was enjoying my new vehicleLeaving me with thethought that I can call anytimeSpecial thanks to Rachel who always friendly and factualVery friendly team and I will be more then open to send others there way

  Lesa McRae
6 months ago
I couldn t have had a better experience anywhere! From ordering my car to delivery, everyone was very professional and knowledgeable about their product! I will always buy from them.

  Jackie VanZant
a month ago
Excellent service as always. Best prices, quickest turnaround time, best customer service (communication), and never tries to "upsell" you! Honest mechanics and service people who do amazing work on all of our cars!

  Ashley Goletz
a month ago
Jeremy at Sherman Chevrolet was awesome. He made the process super simple and got our deal done quickly. I ll definitely be going back to him!

  Kayla Gorden
4 months ago
Johnny was so friendly, professional, and helpful. I'm not sure if that's the same man I talked to on the phone when I had questions before scheduling it, but that guy was also very helpful and patient when I had questions about the recalls and if my warranty would cover the other things I had done. My vehicle was in and out much quicker than I anticipated.

  Margie Willer
3 months ago
My salesman Vance was exceptional. No pressure, he listened to what I wanted in a car and had the perfect one waiting for me when I arrived. Easiest buying experience if you are in the market to buy a car go to Sherman Chevrolet and see Vance!

  Jeremy Gibson
3 weeks ago
I m kinda partial due to having a friend who works at Sherman Chevrolet but, they really are good people. Vance is probably the best salesman. No pressure and tells it like it is. Highly recommended.

  Mellena Helton
a month ago
I was very pleased with the service I got in Sherman TX. My gas mileage had drop over the last few weeks they determined it was carbon build-up. They fixed it in about 2 hours cleaned the injection system and put in some fuel additive to clean the injectors more my milage went from 20mpg to 33mpg in less than a tank of Gass so I am very pleased.

  Bobbi-Lee Barry
5 months ago
Justin Doss and his crew are absolutely AMAZING! When I drop my vehicles off to be serviced and/or repaired, I can tell that they re going to treat the vehicle as if it was for their own family member. Competitive pricing and WONDERFUL customer service and communication along the way. Definitely recommend for all vehicle needs!

  tony compton
3 months ago
We had a great experience. Jordan did a super job selling us just what we were looking for. We highly recommend Jordan. Come in and Ask for Jordan every time. He was most helpful.

  Samantha Sullivan
a month ago
I had the best experience Vance came out to meet me and my dad and was super nice he was honest about what I could and couldn't afford and made the process easy. I didn't feel pressured or stressed about this experience and would do it over any day

  Odis Luper
3 months ago
First class dealership with first class salesmen. This is my second purchase from Sherman Chevrolet and would recommend Nick to all of my family and friends!!!

  Matthew Mutz
7 months ago
I want to share my experience with Sherman Chevrolet. I did take a few days to think about the experience so I was not giving my review just purely off emotions.I ordered a new 2023 Camaro SS on March 27th of 2023. The sales person and I agreed that I would pay MSRP for the vehicle as long as I did the financing through the dealership and did not refinance for 6 months. I agreed and we shook hands. The communication was good throughout the ordering process. I was even able to make a couple of changes to the order a couple of weeks later. Everything was great until we were going over the paperwork at the time of pickup. The rep said that we agreed on the price being MSRP of the vehicle which is correct. This is where the experience went down, the rep then pulls out a paper with what extras they added onto the car without my permission. They added a Ceramic Coating for $1500 along with a couple of other items that I was able to get them to remove. I was told the Ceramic Coating was already applied and they would not take this off. I was very upset because I had already planned to do a paint correction and then do the Ceramic Coating myself. I was just told that was the way it is and that s they could not do anything about it. I go ahead and sign the paperwork as I had been waiting for this car for 4 months and been planning the order for over a year and know that I could not get what I wanted easily.I get home under the correct lighting and I notice that they left sticker residue on the front fenders by the hood. They were the same as a rectangle sticker outline. I then notice that they left water spots on the car when washing and I could not get them off even with mild cleaner for paint. They appear to be under the Ceramic Coating. I tried to get the sticker residue off and I was able to apply some mild cleaner and the residue came off. I do not understand how it was able to come off if the Ceramic Coating was applied correctly. I now have my dream car and I have orange peel, water spots, and scratches that look like they were from when they washed the car.In summery, I would have appreciated them at least being up front about the Ceramic Coating and not waiting until I was there to pick up the vehicle. I could have inspected the car and seen that the paint was good and then had them apply the Ceramic Coating. They turned a great day to a very frustrating day and I was considering walking away. The Ceramic Coating is only to be applied if they properly wash and decontaminate the paint on the car. Any minor particles in the paint can put the scratches in the clear coat.Update:Dealership did not refund the Ceramic Coating but they did correct the issues. The person that really impressed me was Fallon in the Service Department she was on top of it and kept me updated. She showed that she cares and wanted to make it right. I will definitely recommend her in the Service Department.