Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katherine Wagner
5 months ago
I like going here for the most part good parts and what not. But the one thing that really ticked me off about this place is the old white lady in the front. She s always rude when I come in. I came in this morning to get a part and I told her good morning and what I needed and out of nowhere she was being all rude and pissy is the best way I can say it. At that point I told her I would go somewhere else when she was still being rude. I told her it was her attitude and I ll will be going else where. I ve talked to couple other people, and they said the same thing. All I can say is be nicer to the people that you are helping.

  Jonathan Wacaster
a month ago
Great customer service! Ask for Karen!

  Margaret Payne
3 months ago
Best place to get Auto parts in Seguin. Customer Service is the BEST

  Arnulfo Alvarez
9 months ago
Been going there long time they are really helpful and and always have what I need to get the job done

  Lisa Moriarty
a year ago
I didn't know they were closing super early and no one tells you on the phone when you call that they're closing early. We drove into town to return a core item just as they were locking the front door it was before 6 pm. I know everyone is under staffed but it'd be great if they'd communicate that with their customers.

  Donn E
2 years ago
I bought a battery online Sunday here because, according to Google, this location was opened Sunday. Unfortunately it wasn't, nor was it open until 9pm on Monday, 3 either. Since it took me 3 trips to get the battery b/c the Google schedule wasn't up to date, I can only give 4 stars.Once there, friendly employee running shop by himself quickly installed my new battery. I wish I could give it 5 stars.

  david palanuk
a year ago
I've been acquainting myself with the team over at advanced auto in recent weeks. Never thought I would frequent an auto parts store so steadily...but when I have needed specific parts or tools for a niche, finicky, and notoriously "special" Fiat (that nearly no mechanic shops are willing to work on these days), this store has come through with exactly what I needed... even if it's been just 1 in stock, they've had it. Whew, thanks Advance Auto!

  Francisco Sanchez
3 years ago
I'm biased. I love this place. They generally have what I need when I need it. So far everything I've purchased from them has been right the first time. No returns as of yet. Sometimes they have sales when the discontinue something. They literally get rid of it. They don't advertise those sales. I love their SpeedPerks program. I use it constantly with the online discounts and just pick it up at the store for extra savings. Try them I did. I haven't gone back to the other chains in years.

  Robert
4 years ago
Best service I've ever had, really. I broke down off the highway at dusk, called them, and we worked things out -part of that involved them delivering a car battery to me on the side of the highway! Although I tipped the guy who ran that out, they charged nothing for it, just trying to help! All this went very smooth and quick. After that, I was able to drive to their shop and work on my vehicle and get home safe on my long road trip. Every time I went in there I was helped beyond what I could ask for. Thank You, I'll be back if anywhere in the area!!!

  Simply Tonic
3 years ago
Customer service is not on par one person at the checkout two people in the back just chatting feels like I was ignored until they were done with their conversation I'd rather go to O'Reilly's where they greet you right when you walk in and look eager to work with you. Thankfully there is competition to do my business with

  Ronald Darrow
11 months ago
It's the people that keep coming back. I drive by 3 other auto parts stores to get to this one, one is also an Advance Auto.These people go out of their way to help and find what you need.

  Randy H
a year ago
This is my GO-TO store in Seguin. I can tell you that if you go in here and Abi or Jesse help you, you can bet that you are going to get top notch service!!! There are obviously options when you are looking for auto parts but the service I have received here is head and shoulders above the competition!

  Randi Alvord
4 years ago
Jay was such an amazing help. We were from out of town half way on our trip with our 11 month old, when our brakes went out. I called over he answered 10 min before closing stayed late for us to get there! Helped us get the part and tools we needed. So thankfully for this guy! You were amazing and we truly appreciate everything you did for us tonight! Thank you again so much Jay I wish there were more people like you out there! You saved our trip from being a stressful mess!

  Jim Cook
6 years ago
They are very helpful and most of the staff are fairly knowledgeable. Most common car parts are in stock, if they have to order something it comes in fairly fast. This store is conveniently located near a major intersection State Highway 123 & Court st. (Hwy 90).

  Sally Lovefield
6 years ago
Do NOT let a woman by the name of Chris assist you. I'm not very knowledgeable when it comes to vehicle maintenance and she made me feel even less confident. Her tone, mannerisms, and body language while handling my questions and transaction as a whole were inexcusable. I will be taking my business to the other location here in town and hope they are more respectful of my situation.

  Charles Riley
4 years ago
Went in for a simple oil filter. Had to wait in line to even find the part number because they no longer keep the books at the aisle for looking up the correct filter. You have to rely on the one person at the parts counter. This is a step backwards.

  Lionel Longoria
3 years ago
Needed supplies to work on my Car to clean out Throttle Body Control, and Now She Idles and Drives Smooth!

  d pearson (OMC)
a year ago
Wanted to charge me 24.99 for the same part I bought across the street for 3.99.....no typo, a 21 dollar mark up.

  LM Phallan
a year ago
Jesse and Dave were friendly and helpful. Also sympathetic about the higher prices!

  Anthony Castro
a year ago
Always on point helping me find needed parts. Employees are knowledgeable and helpful.

  Richord Payne
2 years ago
My wife needed her battery changed in a 2019 Ford Flex and the customer service people wouldn't even offer to change it because it was sprinkling outside. If you need to go to advance auto parts go to the one on W. Court Street.

  D T
a year ago
Nice and helpful people work here. Will think of them first from now on.

  Rusty Pyro
2 years ago
Love advance but this location has very poor customer service. All employees are either family or just all douchebags

  j Garcia
3 years ago
It's small, they never have enough people working there. There always a long line. By the time you get to the front the cashiers in a bad mood and rude. I'll stick to O'Reilly's

  Kelly Mcmurren
3 years ago
They are always so awesome and eager to help. Great customer service!!!

  Danielle Meyers
3 years ago
Love the employees here. The employees are the reason I choose advance over any other auto parts store in town.

  justin johnson
5 years ago
The manager is awsome. Super knowdlgable guy very friendly. I get the eight part everytime.

  Cain Black
5 years ago
More interested in smoking and chatting over serving customers then you have to walk behind them and smell the cheap cigarettes

  Gerard Reinhard
2 years ago
Knowledgeable staff. Very helpful. Good prices.

  Sebrina Reinardy
a year ago
The staff found the right headlight bulb and helped me put it in.