Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Neil Rutledge
2 months ago
If you are anywhere in East Texas and need a very knowledgeable, HONEST, and simply amazing "home" for auto repair, this is the place. I started repairing my own vehicles from age 14. I was good. I rebuilt several lawnmower engines (one way a 14 year old can supplement his income), three motorcycle engines, and a GM (Buick) 350 engine (that engine was sweet!). When it made sense to focus more on the career I was building and let someone else do my car repairs, I was very fortunate. I had three excellent, honest mechanics through the decades. All were fantastic! When I moved to East Texas, I thought I would have a problem. Nope. A friend recommended South Franklin to me. I went and can only say I was blown away! Fair, expert, honest, and timely. Darla, the office manager will impress you with her own knowledge! Plus, she is friendly, kind and, well, you just want to be her friend!This IS the place!
Ashley Kuehne
2 months ago
Twice they have saved the day. Two times we have had out-of-town guest drive in and have serious car troubles. Both times they saved the day! As a matter of fact, when we walked in yesterday, there was a woman in the waiting room singing their praises, and how they had saved her day as well. They are ethical, trustworthy, helpful, and kind. I highly recommend.
Tyler Hagood
4 months ago
The folks over at South Franklin Auto Repair are the best! My wife and I moved to Mount Vernon a couple years ago and South Franklin has been our go-to for repair work and inspections. They are very accommodating, friendly, and do outstanding work.
Trey Dees III
5 months ago
DO NOT hesitate to take your vehicle to South Franklin for ANY auto repairs you need!! These guys/gals have been great to work with since I moved here. They're very transparent, honest, and their communication has been top notch! Keep up the great work guys!!
Brenda Dymond
6 months ago
Don't waste your time or money going anywhere else - take your vehicle to South Franklin. The mechanics are top notch; they will FIND the problem; FIX the problem and CHARGE A REASONABLE RATE for their time and all parts used. Our family has been doing business with South Franklin for years. In fact, so long it's been generational! I drive from PA to TX several times a year and I typically have my car checked before making the return trip to PA (over 1,300 miles). My brother, Ernie, lives in the Dallas area but makes the drive to South Franklin for regular maintenance. It's important to trust your mechanic and our family has complete faith in South Franklin. We are loyal customers and have absolutely no hesitation making a recommendation to South Franklin!Service: Vehicle Inspection
Thomas Posey
5 months ago
These guys have done great work for me for over 18 years now. I have trusted Mechanic Peter Glasco with all my automotive needs and found him and all those at South Franklin auto repair to be knowledgable and kind, and reliable!! Good people!!
Kendra Lantz
2 months ago
I had a great experience for my first time, the staff here was very helpful and curious. I will give my business here again. I definitely recommend this shop.
Shelly White
8 months ago
We have used South franklin many times and they are the best!! The prices are affordable and they will not do any work until contacting you for approval with an estimate first. They have been able to get us in and taken care of quickly. I can't say anything but good things about them. We are new to the area and glad to have a shop we can trust!!
Dana Phillips
11 months ago
So i recently used this shop for multiple problems with my navigator they replaced fuel pump filler neck wheel hubs brake pads and a differential and during the time they have had this car our other car broke and had to have that one towed over there! They helped us find a reasonable priced towing company and they replaced a broken control arm and cv axle on our Mazda 3 they literally started on it as soon as we got it there and finished it in a day! Their labor charge is about average but they are very attentive to other possible issues and will ensure that you are informed of anything that could pose a potential problem! They are a little more pricey on some of their parts though so some parts I provided and some they provided! They were also very patient with me having to wait on some parts before they could finish it! I will definitely use them from here on out! Small town shop but quality service, quality work, and quality people! All around best experience I have ever had with a shop! I can not thank these guys enough! Darla is an absolute pleasure to deal with and one of their mechanics is a real go getter and seems to love his job! Never seen a mechanic so eager! They are all just amazing!Services: Steering & suspension repair, Steering & suspension replacement, Brakes
Heather Hallford
10 months ago
Very pleased with my experience- My water pump and thermostat went out on my Dodge Charger. One of my neighbors told me they wouldn t take their vehicles anywhere else. I decided to give this repair shop a try instead of towing my car to a dealership. I couldn t be happier. They only had my car 1 full day.. Great communication, honest, and affordable.Service: General repairs & maintenance
Norma Mears
3 months ago
Darla and Peter are the best . They always go above and beyond to help get our trucks in and out so quickly .
J Trac
11 months ago
These folks are absolutely the best. Been going there for years. Darla and the guys will take care of you with honesty and integrity. This is the best auto repair shop I have ever been to!Services: Air & cabin filter replacement, General repairs & maintenance, Auto A/C recharge, Tire rotations, Engine repair, Brakes, Vehicle safety inspection, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto A/C recharge, Tire rotations, Engine repair, Brakes, Vehicle safety inspection, Auto maintenance, Oil change
Laura Meier
9 months ago
We have been using this shop for the past 10+ years. Reasonably priced, highest quality work and wonderful people. We recommend South Franklin Auto to anyone needing auto repair or maintenance.
Beatrice Ojeda
11 months ago
This is the best place that one can go to. They are honest, hard working, and reasonable prices. They will explain to you what is needed for your vehicle and why. They are a small town business with a big heart that will work to help people on a budget.
Rhea Medina
a year ago
I absolutely adore Darla (I hope that's her name!) Who works in the office. Everyone is wonderful and friendly, but Darla is who I spoke with the most, and she is the sweetest. This auto repair shop was the only one in the area that had the equipment available to look at my AC, and they have very reasonable prices. This is by far the best shop I've ever gone to.
Molly Mann
8 months ago
I would not trust my vehicles to anyone else. These folks are true mechanics and they are best.. Customer service and integrity is second to none.
Foody4 Life
a year ago
Great job on my daughter's 97 Chevy. It had several different thing wrong with it and they were able to get it all done in just a few days. The staff maintained constant communication with us on the parts and cost as we went along.
Cindy Tinney
a year ago
My daughter had a bent strut on her car. I couldn t be happier with the customer service. I will be taking all of my vehicles to South Franklin Auto Repair in the future. HIGHLY recommended!
Michael Taylor
11 months ago
My truck need ed to be inspected and Darla Did a great job. Had to have the brake light on the cab replaced and she told me some stuff to get to keep it dry.
Sarah Callaway
3 years ago
I have always had a positive experience in a friendly atmosphere in all the times I have been to South Franklin Auto Repair. They are very knowledgeable in their years of experience allowing them to work quickly and always with a smile on their faces. Even when they are busy they work magic to get you in. I will always come back and am more than happy to help support this wonderful business!
Jeremy Burkett
a year ago
I moved from Dallas to East Texas 12 years ago as of 8/20/2022. I knew how important a good mechanic was going to be to have in my arsenal of lifes tool belt and was a little reluctant to try a small shop in a small town when I was confident in the bigger shops in the metroplex. South Franklin Auot has done ALL of my work on all of my vehicles from changing a simple fuse I overlooked to a complete engine replacement. There is nothing this little shop can't do and would consider this place highly recommended for all of your mechanical needs.Services: Auto A/C recharge, Auto engine diagnostic, Engine repair, Transmission replacement, A/C installation & repair, Air conditioning, Vehicle safety inspection
Amy Lynn Briscoe
2 years ago
We have used South Franklin Auto for 15+ years. They are honest, trustworthy, affordable & the owner & his team are top notch professionals. If you re looking for auto service or repair, there s no one else we d use or recommend.Services: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repairServices: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair
Joe Follett
a year ago
Just got my car back from the shop today and I gotta say, I m really impressed with the efficiency and quality of this shops work and results. I will definitely be using this shop more often!Service: Engine repairService: Engine repair
Cody Jones
5 years ago
I have been going to this wonderful man's shop for about ten years, and he has never done me wrong. He is honest and reasonable, and I wish there were more mechanics and people like Vince in this world. Even if I am 100 miles away, I will and have always towed my vehicles to him. What am I going to do when he retires?
James Gilbreath
6 years ago
Honest to goodness real car shop. Vance keeps it real , ain't gotta worry about him lying to ya like most the other jerks reasonalbly priced especially since he's honest. He's quick and thourough and stands behind his work. Wish he was my dad.
Mavin Tennon
3 years ago
My wife and put some diesel fuel in my gas tank and I took my car to South Franklin Auto repair and they had it done in a day's time and it was really affordable they they were courteous and professional I would recommend them to anyone that needed Auto repair thank you South Franklin AutoMavin Tennon
Donald aamodt
3 years ago
They replaced my whole clutch system in about 2 days for around a grand, no problem with the work, would go back, and recommend thier services, than you.
Jackson
10 months ago
Great work! Amazing people always treat me like family
Troy Yarbrough
a year ago
Always friendly service.Repairs have been spot on. No complaints.
Johnnyreb Palmer
a year ago
Ms. Glasco is the greatest. Had an inspection there today. She's pretty too! Lol