O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristen Nikolas
3 months ago
This is my sisters account but my brother and I are pro wrestlers and we were coming from Houston and my turbo hose blew, and we lost alot of power. Thank God we met these people at O Reillys. Absolutely the best Customer Service I ve ever received from any store I ve ever been to. They helped me find the part I needed and with no hesitation help me install it in my truck. Not to mention the great attitudes all the employees had, definitely a great work environment. And if I m ever in the area again, even if I don t need anything I m going in there to buy something. Thank you for getting me home.

  Stuart W.
a month ago
Broke down in Shulenburg. O'Reilly was there. Had the part and offered a local mechanic. On my way quickly. A+ O'Reilly

  Daniel Licona
3 months ago
Was on a trip out west and had some problems come up so I stopped here and this young dude Logan was super helpful in helping me diagnose and fix the problem. Solid dude and super helpful

  C. M.R.
7 months ago
I pulled over because my truck was driving funny and found a missing lug nut. Huge shout out to Adam for helping me replace the lug and tighten the rest on the truck! Great customer service and friendly safe atmosphere for a girl in a bad spot in the middle of nowhere. Thank you for your help guys

  DOUBLE X SOCIAL ANXIETY
3 months ago
( Teri ) This Employee named logan was just FANTASTIC. Really cute too, just AMAZING customer service!

  Paul Cate
2 months ago
Great place to get best auto parts and they give Veterans discount too.

  The Harps
5 years ago
Mrs April and her team at this o Riley s location went above and beyond to help us out while stranded between Houston and San Antonio ... they are great people with great knowledge and really appreciate them being down to earth and helping us out.

  Rve3788
3 months ago
Great customer service. Above and beyond. Thanks guys!

  Rafael Aguilar
a year ago
I would rate this place a "0" if I could. I have had nothing but problems with this store since its inception into this town. I am an auto mechanic shop owner and I often require the service of this store, being the only one around. They have consistently delivered the wrong parts, if delivered at all; or they have delivered them after long waiting time without any notifications of when they will be arriving; or they have constantly denied the availability of parts when I have already verified the existence of the parts in this location with other O'relly stores. The climax of this low-quality service reached its peak today when I called the manager of the store and put him at check of his ineptitude of providing a good and proper service when he, once again insisted that a part that I highly needed was inexistent. I called another store where they provided with the proper number. I gave this number to the manager and he found out the part was available in his store. His mood suddenly changed and this manager tried to kick me out of the store by claiming the right to refuse service to me screaming as loud as he could, basically as a mad person would react when confronted with a true reason. He threatened to call the police, comment to which I politely asserted to go ahead and bluntly refused to leave without my part.I'm not sure if this attitude is caused by bigotry or simply a personal attrition but it definitely is a personal attack towards me and my clients.It is embarrassing to mention such incident, but I find it necessary for upper management to take action to prevent this type of unnecessary attitude when it is obvious that a lack of proper training will suffice the professionalism of this personnel.

  Lynn Maxwell
a year ago
The folks here were very quick to help replace our failed auxiliary battery, and the manager came out to help and loaned the tools for us to switch it out. They were knowledgeable and very helpful.

  Cuacua Lopez
10 months ago
Thanks to the staff for being so friendly. Had to stop for car problems and got what I needed, scanned my vehicle and even lended me some tools thanks again won't forget y'all.

  Emily Park
2 years ago
We were at the tail end of a cross country road trip and almost home when our engine oil started running low. I am very car-ignorant but Jimmy and Benjamin were very kind in the face of my helplessness and went above and beyond to help me top off the oil for the first time. Not to mention this was all on New Year s Day! I am incredibly grateful for their hospitality, which helped us get home in one piece!

  Sabrina Renee
2 years ago
While traveling I needed a bit to adjust the roof rack on top my SUV stopped by and not only did the associate ensure it fit but he allowed me to use it. This was top notch! I was more than willing to pay for the bit this type of hospitality though is what makes Texas above the rest!

  Jennifer Radulovic
4 years ago
This weekend I stopped in Schulenburg on the way home from San Antonio. I got a huge nail in the side of my tire and called this location to see if they could help in any way. Jason answered and told us to drive over and he would get some help for me! It took about three minutes for Jason s friend to show up and help us out! Jason knew that their store did not have what we needed, but he still took the time to help us out. He personally laid down on the hot asphalt to get out spare tire down! Jason told us that some of the auto shops in the area would charge an arm and a leg to help us out, so he thought he could save us a lot of money and time if he called his mechanic friend! We were so so thankful! Jason was amazingly kind and patient with two women and three kiddos that knew nothing about their car! Will definitely use them in the future when we are passing through!

  Layne Patterson
2 years ago
Broke down 10 miles out side of schulenburg on saturday morning. I called ahead to make sure they had the parts i needed to fix my truck (they did), I got towed to there parking lot and they were super helpful lending tools and allowing me to washup in the bathroom. They were super nice and very understanding! 10/10 would breakdown in schulenburg oreillys again.

  Dawn Lamb
8 months ago
Sheila is the Store manager. She gave me fantastic service.

  Adam Schlegel
9 months ago
Awesome manager! Had problems on the road on trip and made great recommendations.

  Sarah LeCompte
5 years ago
Above and beyond helpful staff. The manager Amy and the district manager came out in the 100+ heat to help us. They even made sure we had enough water and food while everything was getting lined out.

  Connie Robinson
3 years ago
Very friendly staff always there to help me out. It's about 20 minutes farther farther away from the O'Reilly's I normally go to but it's worth the drive. Thank you Sheila, April, Jason and Jimmy!!!

  Heather Haskin
9 months ago
The guys here went above and beyond to help us with our car issues on our drive back to San Antonio.

  Ivan Paunovic
6 months ago
Ordered part for my van, arrived super fast

  Caryn Maus
3 years ago
Fantastic service. It was unexpected, I happened into O'Reilly's in Schulenberg today. A deer ran out on I10 and did quite a bit of damage to the front end of the car. Sheila inspected the car, made a recommendation of Gorilla tape and put it on for me.If you are going to break down, this is the place. Thanks for your help.

  Mark Stroeh
a year ago
I don't know what happened with Rafael. I can only speak for myself. Great store, great manager, great customer service.

  Araceli Loeza
4 months ago
Kind people who are willing to help and assist you!

  J M
3 years ago
Friendly people, Not to Often you go in some O'Reily & Have some people, Who Seem to Hate having to work there. Nit thus one, the Lady Went checked my Check engine light, and new right away, what is was. Nice

  JAMES RODNEY PLUMMER
6 years ago
The people who work here are the best I have ever had the pleasure of meeting!The staff go way above and beyond what all the other auto parts places do!The staff never stops at trying to exceed and go way above in helping u!

  Jason Cummons
7 years ago
Ask for Matt H. That man helped us far beyond what we thought was possible. Our altenator went out and this man got us the part plus got us help for someone who was willing to fix it. If anything happens go to the O'Reillys and ask for Matt.

  Dorothy Remmers
3 years ago
The employees are always super nice and helpful. I especially like Sheila and Aprille, they always go out of their way to help....

  melvin mccoy
3 years ago
They saved me that cold morning after the snow. I believe April was there that morning. I was on the way after getting the new alternator. Thanks to her for making it to work that morning.

  Ronda Klimski
2 years ago
They had the bulb I needed so I'm very happy. Very helpful salesman.