Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Orellia Chris
4 days ago
I used to use this place a lot it was convenient because of the location. I stopped going for a number of reasons. But the main reason is this is the most sexist unfriendly place on the planet. I never felt more uncomfortable at an auto place before.I usually only go here for my tires, to put in air or to check them before I get on the road. I noticed my tires kept running out of air quickly and I went twice in 2 weeks to get them filled with air. I asked the guy if the air in my tires keeps getting low what could that mean. He says it could be a hole in the tire and to get my boyfriend or my dad to fill up a spray bottle with dish soap and water and spray my tires and if it bubbles in an air you have a hole. I m a college girl and I don t know much about cars but when you go to a place and they make you feel like you can t fill up a spray bottle with water and dish soap and spray down your tires and make comments like this all the time. You won t want to go back.If they know you don t know what to do or what they re talking about they ll up charge you.For example, I went for an oil change a couple years ago and headed to Austin that same day. My car shut down and wouldn t start after my oil change. I freaked out. I remember not knowing what kind of oil to put in my car and it s normally $50 at Walmart for me. I ended up spending $85 at Jiffy Lube and messing up my car. It kept shaking and idling and I didn t feel comfortable driving my car on the road.I will say that this experience forced me to learn about my car, now I change my own oil sometimes. Or these companies get upset when I call out the prices when I know what they re supposed to be.I just stopped going because every time I went there was never a good experience. I just go to Firestone or Midas in Kyle or Austin. Because I know I ll never go to them again I gave them 1 star.
Amy Marie
3 weeks ago
The Jiffy Lube employee at the San Marcos location was fantastic. They/She was very helpful, kind, and informative. They also helped me with the coupon I had for the oil change. Thanks for making our experience enjoyable.
Tia Tay
2 days ago
Quick and courteous! I really appreciate the fact that they showed me my filters before replacing them. Great experience all around!
Shane Carter
2 months ago
Was able to drive right in. Quick service. Only thing was, I would have like to have my annual inpsection done, but they had no one on site to do it the same time as oil change
Brittney Perkins
a week ago
Loved it. Great customer service, good prices, and 10min tops. Loved it.
AJ Brown
a month ago
Roman was super nice and professional, had a quick and easy oil change, and went about my day. Awesome service
Amanda Golden
a month ago
The attendants were very friendly but didn t replace the oil cap in my vehicle. I ve had oil spewing out onto my engine for 3 months and have to buy a new oil cap. Make sure you have your oil cap on and tightened in place before you leave
Ambriance Scott
6 months ago
If I could give zero stars I would. I typically never leave reviews but this place is ridiculous.I ve been going to this jiffy lube for the past 3 years and never had a problem until recently. Over the past few months, I ve noticed the staff change which is no problem but you can notice a visible difference in the service provided. This new staff seems very uneducated about what their doing.A month ago, I went to get air put in my tires. In my vehicle once the tire is filled the light goes off. The guy doing my tires only filled it up to about 29 and proceeded to dismiss my concerns and told me I was good to drive off.While in the midst of this happening. Another employee proceeds to drive a customer car over the hole in the ground. And the employees start arguing over the incident.This past visit I came to get a simple oil change and once I leave from getting the oil change there s smoke coming from my hood. I brought my car back immediately and was met with very unprofessional behavior as they showed little concern and acted as it wasn t a big deal. I will not be returning and do not recommend anyone to come to this location.
Emily Kapchinski
2 weeks ago
Van was super sweet & really informative when getting my state inspection !
Jason Graschel
5 years ago
Excellent service. I was taken care of as soon as I arrived. The staff were very courteous and attentive. They changed my oil, checked the fluids, wiped the windows, vaccumed the floor, and put the proper air pressure in my tires. They did all that while maintaining cheerful attitudes. I love this Jiffy Lube and plan to always bring my vehicles here. I highly recommend this Jiffy Lube! A+ service!
Daniel Martinez
a month ago
They were very fast and polite. Faster than most places
Andres Leal
2 months ago
There was no one here, and they didn t want to do my oil change and they still had about 35-40 min til close.
Jon Wallace
9 months ago
Three days after oil change I have an oil leak on the driveway and oil blown all under my Dodge truck. Closed on Sunday will contact San Marcos shop on Monday 7-10-2023. Oil shows half quart low now. Second time this has happened this year, 2023.
Action Jackson
10 months ago
They need to work on communication and efficiency. It shouldn't take 45 minutes for an oil change. This was inside while they were servicing the car. There needs to be a better solution than trying to work on multiple cars at once. One car at a time is better because you're wasting everyone's time including the people that were there first.
Andrea Garcia
a year ago
Absolutely amazing and friendly customer service. Loreno, James, Miguel, Kris and Emanuel were all so friendly and knowledgeable. I had a horrible experience at Nissan San Marcos and decided to go to this Jiffy Lube. They have gained a lifetime customer.Services: Tires, Oil changeServices: Tires, Oil change
Holly Tipton
5 months ago
I tried 4 times to get a state inspection and either the state inspector was at lunch and would be back in a few hours or was out. I ll take my business elsewhere.
KESHA J
a year ago
The guys were very courteous and informative. I liked that they clearly showed teamwork in order to get the job done. In all of my years of visiting these types of establishments I'd have to say the experience that I had with this one was the best. Hats off to you guys, especially my greeter that performed the intake and related all steps and options. Sn: I didn't catch his name but he has long hair and was super nice!
Jack Skinner
3 months ago
Used to work here I love the prices hereThe employees are always friendly
Dolph Scott
11 months ago
This was a great place to get your car inspected, but those days are gone. My car has been sitting in the bay for over 30 minutes after they finished. It used to be a 5 minute drive through thing.
Lesslie Chapa
a year ago
Not impressed. I usually go to the location in Bulverde- but this location was closer for me today. They didn t have my oil filter, was told I could purchase my own filter and would only be charged for labor which I was lied to. After purchasing my own filter- I was quoted the full price. They did go ahead and cover my cost of the oil filter but I will not be returning to this location. Bulverde s customer service, service, and parts are much better.
Vashayla Charvis
a year ago
I ve been going to this jiffy lube in San Marcos since 2019 and they have never failed me! today, I went in for a visit to replace spark plugs and the members that helped me were incredible! Mike was especially helpful in assisting me with what I needed to get done. He talked me through everything, showed me the part that was damaged, and even discounted my price for me on his own accord! Definitely recommend Jiffy Lube for the amazing customer service and professionalism!
Jeana Savedra
a year ago
Manny at the 78666 location is awesome! If you're looking to cross out everything on your checklist as far as what you want and need in customer service, Manny is the one!! Personally, besides the services being fast, effective, efficient, and just on point, Manny really has a way with people and it is just one of those things where you wouldn't wanna take your vehicle anywhere else. Trust me, jiffylube in smtx is the best. Even if Manny is not there at the time of your visit, the other employees are, and they are also great! They are like one big work family and that is always great to experience. You won't regret it!!Service: Oil change
Christopher Montana
a year ago
Came in for my State Inspection and was in and out very quickly. I would definitely recommend going here for your State Inspection. They were diligent, courteous, and super fast. Quick and painless, I will be back next year and I will tell all my friends and family to go here
Donna Cravens (Christi s Mom)
a year ago
I went in for an Inspection for registration sticker. They were quick and did a very thorough check which was very much appreciated. I ve also had my car serviced there too, they are fast and always give me the option to replace windshield wipers and cabin filters, etc.
Troy Bara
a year ago
Staff is always friendly. They get cars in and out quickly. You get to stay in your car the whole time so you don't have to wait in an awkward room. Our go-to for oil changes and inspections in San Marcos.
Cathy Nevares
6 months ago
Said they checked tires and didn't. Had to go to discount tires to get air. Didn't vacuum. Just sloppy work. It use to be my go to.
Matt Smith
a year ago
Okay where do I start with this one? 1, we sat waiting for 45 mins and all we needed was a fluids top off, 2, they could visually see that we were in a car that had very low ground clearance yet they let us attempt to pull into the bay anyways, which lead to 3, the part that holds the exhaust up in the center of the car started to catch when they told us to back out. It then bent the opposite direction of the position it should have been in causing the pipe to not be supported and all they did was tell us, were sorry we cant help you here but didn t bother fixing the damage that was caused by them not thinking about the low clearance of the vehicle. In order to get home, i had to jack the car up and use band strapping to hold the exhaust system in place so that it wouldn t scrape and rip off the catalytic converter or the muffler. How ever the hook arm that bent backwards continued to scrape until I finally was able to acquire one at a salvage yard. I use to love Jiffy Lube for the service but this incident has left a sour taste in my mouth and I will never return
Ashley Mitchell
a year ago
I have always loved this jiffy lube because of the great service and customer service but today I received the most amazing service and informative information about my vehicle the staff was so fast, efficient and friendly I will always come to this place because my car has always been good for many years using this location. Great job guys and thank you for all that you do!!!!Service: Oil change
Dan Crakes
2 years ago
Great service. I've started to get my vehicles inspected here because they don't make you get out of your vehicle. Today I had a great attendant that was super nice. The states inspection computer took a while but she was cool about it. Thanks y'all, I'll be back.
RL Brown
6 months ago
Pretty good service. Service people very friendly and the waiting room very clean