Robert Guerra's Auto Repair
4.2 (90)
3406 Roosevelt Ave, San Antonio, TX 78214
(210) 921-9199
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carl Hunter
4 weeks ago
As a previous reviewer mentioned, Robert pretends to be a Christian Godly man. However, If he's Godly, I never want to meet the devil. He would quote scripture while his hands were out looking for money prior to the completion of work! He's a Christian man that pays his employees in cash because he writes bad checks, and to avoid paying taxes. That information was provided by current and former employees.My car was in his shop for more than 5 years and I still have a lot of work to do. Pictured is my mustang just sitting there while he's taking other business for tax free cash money. I would call and IF he picked up I would asked for an update. Robert would tell me with specific details that he was currently working on it. An hour later I would show up to find it exactly like it was the last time I visited the shop. With a straight face, this "Christian man" of God constantly lies every time he opens his mouth!Thank God I got him to do more work than what I paid for. It was like pulling teeth with this liar! Please stay away from this conman and his shop that lacks morals, honesty and basic equipment.Ps, I've also reported this shop to the Better Business Bureau and the IRS!
David Lewis
8 months ago
I have brought my vehicles to Robert since 2005. He never recommends unnecessary repairs, he is honest and I have always trusted my vehicles to him for both repairs and collision body shop repairs. His prices are fair and he backs up his work.
Elias Romero
5 months ago
This shop will get it done right! The owner is really friendly and has excellent customer service. Updates are given in a timely manner and this place has given me every reason as to why I should come back if needed!
Sarah Herrera
7 months ago
Update finally the truck is ready to be picked up, this is now end of August (Thursday) mind u we dropped it off in mid-April & gave a $5,000 deposit I called him on Friday afternoon just to confirmed with Robert if we are still on to pick up the truck on Saturday at 9:30am. Of course I left a message and he called me back to confirm, I told him ok because I live far and don't want to drive over there and u r not there. Sure enough Saturday morning we were there, his mechanic persistent he don't come in on Saturdays. I told him, I confirmed with Robert he would be here today to pick up the truck today. He tried calling Robert, no answer.. NEVER AGAIN I'M SO UPSET AND VERY DISAPPOINTED. he Couldn't even call me that he was not going 2 make it.Previous message below....What's the point of leaving a message when they never ever return your call you're constantly having to call them and call them and there's just no communication but excuses. And when they do return your call they give you excuses again Robert I'm sorry but you have lost my future business this is ridiculous.You also lost my father's & son's business BAD CUSTOMER SERVICEService: Engine repair
Jessica Campos
8 months ago
This guy here is a scammer claims his daughter is a cop ..I believe he stole my catalytic converter and replaced with a pipe.Even if he didn't and it was my Mobile mechanic. He takes weeks months on fixing problems with your car..I was literally walking to work checking on my vehicle every other day and had me wait weeks on weeks. !? So careless unprofessional
CL G
a year ago
I gave a three star because the owner is nice. However as far as the accuracy of the work being done might be a hit or miss. One of the times I took my vehicle for a diagnostic check I was given a list of work that needed to be done with the cost just over 900$. I took my vehicle to another mechanic for a second opinion and they gave me a completely different summary of what was wrong with my vehicle and their charge was a lot less. So I had the second mechanic fix what he said was wrong and my vehicle issue was fixed. If I had gone here I would have paid almost 1,000$ and still had the issues with my vehicle.
Kaijin
a year ago
Robert as many have said, is a chill, down to earth level headed man. Very respectable and fair in prices. I highly recommend him to those looking for an honest mechanic. Ive been here for 2 fluid changes (trans and differential fluids) and both were wonderful experiences for the cars. I plan on coming here more often fir my future needs.
Joey Castaneda
a year ago
Robert is the best, stopped by because I tried installing some led lights and do electrical on a car for the first time ever, mind you went to 4 other mechanics before I reached him, wasn t asking for labor wasn t asking for a job to be done was asking for some help and talk into the right direction, after being told they couldn t help me by the other 4 Robert took his time got his tool and showed me what was going on and talked me into the direction, I was willing to pay just for his wisdom and experience but he simply told me before I even offered to pay I m helping you because I can tell you want these lights working which I did LIKE I really wanted them on after struggling for 3 days, I ve never been here before and I m not a regular just a kid who didn t know what he was doing and got the exact help, while everyone was trying to get money he didn t, thank you for showing and teaching me a life skill and being Robert!Services: Electrical repair, General repairs & maintenance
Nate B
2 years ago
Such an awesome experience. We took in our Honda Odyssey for a noise coming from the rear wheel. Robert and his team went above and beyond, they took care of the problem and also showed us how desperately we also needed new tires. They took care of us like family. The car is running so quiet, feels brand new and we were shocked at how cheap the total price was.Thank you! We re lifetime clients!Services: Tires, General repairs & maintenance
Violeta Elizabeth Gutierrez
2 years ago
This is the worst service I have ever received. Robert has had my car for 9 months!!! Excuses every time never answers the phone or gives updates. When we stop by his other mechanics give us the run around too. I ve been waiting for my refund and tow to take it back home for 2 months because I don t want him to work on my vehicle anymore because no work has been done on it! Mind you I paid him upfront $4800 because he needed it to get the part. And to this day nothing!Service: Transmission
Valerie Chapa
2 years ago
Guerra's auto shop has been the best experience I've had ever had. They have been honest and timely also very considerate people. I have had 2 great experiences yet and when everyone else turned me down on my car issue Mr. Guerra said " Don't worry bring it in we'll help you" it's been the upmost blessing in disguise..thank you Mr. Guerra for everything and all you and your crew do..God bless youYour new friend Ms. ChapaServices: General repairs & maintenance, Engine repair, Oil change
Chasity
2 years ago
Everytime I've been to this shop they have taken care of me. They are polite and attentive. If they are unable to locate a part Robert will do his best to find a solution to your problem. My car has been in his shop several times this past month for different reasons, I was able to drop off and pick up same day. Hes the shop you want to take your car to. (Dont ignore the light)
Ronald Anguiano
9 months ago
They allow us to bring parts from another source, and they are pretty fast. I got my truck back in less than a week.
Richard Tuttle
3 years ago
USE THIS SHOP :Best service around professional , friendly , honest prices. As with all good services he is always busy and will need a few days with your car but it is worth it. Robert backs his word and his work .Service: Engine repairService: Engine repair
Danny Jimenez
6 months ago
They found the short to my radio good price
Waffle maker 4000
2 years ago
Robert was very unprofessional, he broke our key, left wires pulled loose from our dash.Jammed our battery box in backwardsThen made it seem like we didn't know what we told him. Charged us to diagnoseNever provided any kinds of new information other than what we told him then tried to say we were lyingHe can garuntee I won't be recommending him everServices: Electrical repair, Auto engine diagnostic, Engine repair
augustine garcia
a year ago
Great service and reliable mechanics my family has been going here for years! And Mr Guerra is such a blessing to others including me.Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil change
melissa montalvo
2 years ago
Took my son s10 to the body shop to fix his doorThe pins and bushing needed to be replaced and the roller and the door needed a brace on the hinge the door has lots of wear and tear from the previous owner so we wanted to address the situation RobertBody shop is very Unexperience when it comes to this issue he act like he knew what to do but his works didn t he over charged on work he didn t do. He presents his self as a godly man I don t know what kind of god cheats people and take there money for a job they didn t perform over charged my son the door is worse now then before taking over there. His nothing more then a scam don t trust his body shop....Scam! I ask for money back you gave half and the bank gave us the rest for you negligenceService: Body & Trim
Sherrian McAnn
a year ago
I have taken my cars to himI consider him Honest...fair...reliable...and knowledgeable.his employees areVery capable also. I HIGHLY RECOMMEND
Jerry Morrison
a year ago
They replaced by battery within a half hour and took my issue seriously. Good quality workers and will take care of your vehicle needs.Service: BatteryService: Battery
________
a year ago
Do not come here! The owner is not an honorable person. He is a crook and will try to take advantage of you! Save your time, money, energy and your car! There are WAY better mechanics here in this city.
Colby Tubbs
5 years ago
Stopped by for a walk in from out of town and had a break job and oil change in 2 hours! Excellent service and very friendly owner. Work done at a great price. Would highly recommend
N. M.
4 years ago
Great experience and very knowledgeable! The prices for getting my car fixed were very reasonable. Robert was very honest.I will continue to to take my vehicle to his business/shop.
PJ Balderas
6 years ago
MY RADIO AND DASH WAS STOLEN from this shop, Robert Guerra left my doors unlocked so it was easy access for the thieves inside of my vehicle. My truck was only there for a diagnostic because he kept putting me off for 2 weeks and in that time my property was stolen while my truck was there because I was waiting for him to replace my fuel pump, which he never did because MY PROPERTY WAS STOLEN from me and my truck was just sitting there waiting for them to get to work done so I had to get my truck towed from his shop to another one without a radio and dash.DONT GO HERE UNLESS YOU WANT YOUR STUFF STOLEN!
Scott Mullen
a year ago
Robert is a down to earth guy and very honest I will always continue to use him..he always does one of the best jobs I can ask for...had my dodge truck with a broken door..the shop fixed it better then it was..i think his name was Jonny..mr fix it..not only does the door close..but it locks and don't open while driving..5+ stars..
Steven Daniels
2 years ago
Mr Guerra was very professional and went the extra mile with multiple issues with my vehicle.Back story, had misfires, tried everything I could at home and was at a loss. Him and his team found the issue with the computer, fixed it, diagnosed an issue with the alternator (but is functional, just a diode tripping a light), and even asked if I would like an oil change. Above and beyond!Services: Electrical repair, Engine repair
Julissa Bryant
6 years ago
I've taken several of my vehicles to this shop and won't go anywhere else. Honest work without being ripped off. Knowledgeable mechanics who really do take care of their customers.
Nathan Allen
4 years ago
Fixed my truck on time. Price didn't change. Upfront about troubleshooting. I'd go back. I've had a rear main seal and a cam shaft position sensor fixed here.
Frank R
3 years ago
He was very respectful, upfront , extremely helpful and very capable . Great shop , love the integrity of the man . Honest. I highly recommend him and won't be using any other shop in the future .
Aj Puente
8 months ago
Do great work get you in and out same day for minor repairs.