Pronto's Collision

4.3 (24)

  3827 Pleasanton Rd, San Antonio, TX 78221
  (210) 923-1711
  Claimed

Auto body shop

From the business

  • Identifies as Latino-owned

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  serenity leija
a month ago
They estimated 3-4 business days then took over 2 weeks just for them to raise the estimated price over 1000 . My car drove home then broke down again I had to take it somewhere else to get it running after paying way to much money for it to be fixed . They put glue over a hose that had a hole in it . They took forever and not good work for the amount I paid . they didn t put the tires on right they are grinding when you brake or turn . The radiator was all the way unscrewed. They did everything cheap and easy but I paid for everything to be done right and my car to be running everyday we find something new that they messed up .

  Robert Castillo
7 months ago
We are grateful for the services that have been provided to us. Carmen and Joe have been thorough with our vehicle. This is our first accident and didn't know what to do. Carmen was with us every step of the way. We are grateful for Pronto's Collision and gained amazing friends along the process. My wife and I highly recommend this business.Services: Painting, Body & Trim

  Andrea MG
a year ago
After I received my estimate from my insurance I called pronto told them my situation the lady provided me great information that I needed. Once I got there I was greeted and welcomed everyone was so nice. They informed me about the process of my car. After I dropped off my car Raymond called me and kept me updated which provided me with relief. Once I received my car it looked brand new couldn t even tell that it was damaged. They even cleaned the inside and outside. I definitely recommended. They provided me great service and didn t disappoint me.

  Morgan Valdez
10 months ago
Wish I could give 0 stars they did an awful job door handle is all messed up, didn t screw on bumper correctly, radiator not attached properly, paint isn t even buffed, and took over a month just to get that done. Owner has attitude and tried to charge more than quoted even though they didn t do anything right.

  Kenneth Hettich
a year ago
I've been taking all of my auto paint and body needs to them for over 25 years and I've NEVER been disappointed, NEVER. Original owner, daughter, Chris, and Carmen. The best in the Southwest. Thank you. Ken Hettich.

  Amanda Bermea
a year ago
They have the most amazing staff there! They have help me to fix my front end of my car! The body work man my car look brand know! And they we re very reasonable!!

  El.koolina
4 years ago
The manager and employees went above and beyond to help me. They dropped me off at the rental car place and when I realized I didn t have my wallet they came back and got me!I drove home to get it and they brought me back to the rental car place and waited until they were sure I had the keys to the rental in my hand!The quality of work was excellentThe professionalism was amazing and I highly recommend them for any needs you may have

  Roy R
4 months ago
Very good shop that focuses on their quality and professionalism.

  Cris Peck
a year ago
I use to know the owner Salvador he was a great man honest hardworking fair always made sure everything was right this place is the best keep up the great job guys

  Johan Jordaan
2 years ago
Empower alinsco was supost to pay them..and my insurance didn't pay them..now that woman have an attitude with me ..if i dont pay..they take my car away or make me pay double for the work..they had a agreement with insurance..not with me...THE PAINT HAVE LINES ON IT..LOOKS LIKE POLISH MACHINE MARKS OR GRINDER MARKS WHEN YOU PARK CAR IN THE SUN...NOT GOOD JOB AFTER THE WAY YIU GUYS TREATED ME

  Kenneth Hettich
a year ago
Price is reasonable: however, with the level of service provided the price becime less an element of concern. U've been with them for over 20 years.

  Valentine Love
3 years ago
Highly recommend, they did a great job on my f150.

  Rosemary Delgado
6 years ago
This place is awesome. Great work. Chris is an honest businessman.

  Robin Bullard
a year ago
No good did not finish the the job right

  Lilly Lee
3 years ago
I liked their quality, price and proficiency.Service: Body & TrimService: Body & Trim

  Raul Olmos
2 years ago
Good work.

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday Closed
Sunday Closed

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