Proactive Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Maxwell
5 months ago
Tony is one of the most kind businessmen I have encountered in the mechanic trades. He checked on my car despite it being on a thanksgiving holiday !If you are in San Antonio or just passing through please consider this shop!

  Ashlee Jubinal (AJ)
7 months ago
I recently had the pleasure of working with Frank, who went above and beyond to repair my vehicle. The engine needed to be replaced on my BMW X1, and it now drives better than any car I ve had. Not only did Frank update me throughout the entire process, but he was also extremely knowledgeable about the damage to my car and was able to swap out the engine within a short time. I am so grateful for the transparency and frequent communication, as some mechanical repairs can be confusing. I also felt confident that my car was going to be well taken care of while at Proactive Automotive. I would highly recommend Frank as an honest and trustworthy mechanic and Proactive Automotive for any vehicle repairs. Without their expertise, I could not have gone through such an extensive repair to my BMW. Thank you!

  Joseph Robledo
a year ago
Very pleased with the work this shop is capable of taking on. When nobody else in SA wanted to fix my car, they took it on without any hesitation. By far Proactive Automotive has far exceeded my expectations and will be receiving more of my business in the future. Keep up the great work!

  b tee
a year ago
IT was one of the best shops I have been to in years the customer service was great. They kept me updated on the issues with my Jaguar and did a wonderful job fixing it.the price was good and reasonable.I will recommend them to everyone.if you want your car fixed in a timely manner withProfessional care this is the shop for you.Thank you Proactive for the great job and work you did on my car you will always have my service .l will always be a customer now

  Valerie Mika
2 years ago
My experience with the shop has been beyond wonderful, I had transmission issues that no other mechanic could figure out and when they towed my vehicle to Proactive Auto Frank took such great care of my car. He updated me with everything that was going on and the timeliness of the repair was great. Very professional and great value. Would 10/10 recommend to friends and family.Services: General repairs & maintenance, Engine repair

  D Towns
2 years ago
My heater hose on my truck broke off and my attempt to remove the connector off the firewall connection was not successful. Not enough room for me to get a grip on the connector to remove, very tight space. I ended up having to tow my truck to Proactive Automotive Repair shop based on a recommendation due to not being from San Antonio. They took care of my repair and had me back on the road in no time. Very reasonable repair costs as well. Will definitely use them again if needed. Thank you Proactive!Service: General repairs & maintenance

  Gina Galaviz
2 years ago
Frank is very knowledgeable and professional. I highly recommend him for all your car problems or issues and U-haul services. He's honest, trustworthy and doesn't overcharge like some mechanics I've dealt with in the past. The vehicles he sells are ready for the road if not he will take care of any problems that arise. Very satisfied with them and will recommend to family and friends.Service: General repairs & maintenance

  Ernest Tagle
2 years ago
Super professional mechanics. Rented a uhaul from them a while back which was also a good experience. Just bought a new vehicle and wouldn t start, feared it was my starter going out. Was prepared to spend a decent amount on that to get done but after they took a look at it, they decided try to see if it was something they could mess with. Tony ended up figuring out what was causing the issues. Wasn t the starter. Saved me hundreds and probably more since what was really occurring would have kept happening. Locally owned from the area, ethical, professional. My mechanics moving forward.Services: General repairs & maintenance, Auto engine diagnostic, Battery

  C C
a year ago
Took my car there think of worst possible scenario. But mechanic explained to me what was going on with my car. And the price was reasonable. Mechanic was very knowledgeable and I will be using this shop more.Service: Steering & suspension repairService: Steering & suspension repair

  Elizabeth Gomez
3 years ago
Good and clear communication about pricing. Offered to order the breaks for me at a cheaper price. The breaks where there same day, a couple hrs later. Installed them fast and made sure they were working properly. Highly recommend.Service: BrakesService: Brakes

  Kenneth Carreon
2 years ago
Went in for a tune up and let me know my belt tensioner was also messed up. Glad to know they look at everything that can be going wrong with your car. Price and how quick it was done is a plus. Will be bringing my cars back!Service: General repairs & maintenanceService: General repairs & maintenance

  Melissa Broschat (CalicoBEE)
3 years ago
I had been dreading having to go through yet another Texas summer with no AC as it had run dry last year when we arrived from Hawaii and decided to check around on Craigslist and FB marketplace for costs. A lot were advertising$75-120 and we're working out of their home garage so when I saw Proactive on FB quoting$25-35 I messaged and gave them my car make and model and they said $35 and it would take 40 minutes. I was sceptical and asked point blank why so low when everyone else was charging this much? The response was, "Actually, they are overcharging and that's Why they are working out of their home garage. " I was pleased with his honesty and went in. 40 minutes later, I had an ice cold car AC system and wasn't fleeced. They are courteous, friendly and professional. You won't find a more honest person.

  Steve Symer
a year ago
If your thinking about renting a uhaul truck choose another location this place will fail you and literally leave you out in the cold 34� waited 45 mins to no answer to any of my calls or any call back and now uhaul is sending me pick up another truck on Rigby 6 Miles away I ubered here by the way now I have uber to that location what a Friday thanks uhaul and the owner of this place thanks for the call back.

  Ted Arcos
a year ago
Absolutely professional and friendly. Work quality was excellent and would highly recommend them. I will continue to utilize them.Service: Steering & suspension repairService: Steering & suspension repair

  Lupe loos
2 years ago
They do really good work on automotive ac! Have taken 2 of my vehicles there. Definitely not disappointed

  Patrick Villarreal
a year ago
This mechanic shop rents out u haul trailers for double the price of a actual u haul rental, the guy was rude to me and said u haul makes the prices not him, but it made no sense why he was charging exactly double for the day rental....I DO NOT RECOMMEND ANYONE TO RENT FROM THEM!!!

  Mary Hubbard
2 weeks ago
Excellent customer support

  Francisco Villanueva
2 years ago
Very unprofessional on phone, did not fully comprehend their inventory or availability.

  Tony Rivera
3 years ago
Went for a brake job. Great work

  Carlos Alvarado
3 years ago
Great service at a great price.

  Joseph Klinedinst
a year ago
Great people with quick responses.

  Tony Limon
a year ago
Best service

  Mi Scuzzi
3 years ago
Great service

  David Mcalhaney
a year ago
Nobody there

  Jose Quiles
a year ago
Very goodMuy bueno

  Salvador Alexander Pe�a
2 years ago
Very goodMuy bien