Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gracie B
a month ago
When looking for a mechanic, I look for someone who is going to get to the point and show me what is needed and not try to upsell something I don't need, and Jay with Pan Am does that. I have been bringing my cars here and nothing but the best work with a great turnaround time. He is always so polite and works with me! I recommend him to anyone that needs something done!
Kimberly Weaver
a year ago
Few businesses possess the Spirit of Excellence, but that sure is not lacking here! I trust NO ONE except Jay and Mikey at Pan am Automotive to keep this old girl running smoothly.Services: Exhaust, General repairs & maintenance, Engine repair, Brakes, Oil changeServices: Exhaust, General repairs & maintenance, Engine repair, Brakes, Oil change
Youdontknowme
6 months ago
Pan AM Automotive is the worst of the worst when it comes to car repairs. They lie about the new but used parts and they hide secrets and keep peoples private info for marketing reasons.
Joaquin Pagan
a week ago
It's the only mechanic I will use in San Antonio. I've been going there for years.
A. Stahl
2 years ago
Jay and Mikey were incredibly helpful when my daughter pulled in with a massively overheating car. I had heard good things about the shop from neighbors but I'd never stopped in. They quickly diagnosed the issue as a stuck/failed thermostat and repaired it while she waited (it took less than 90 minutes- most of that time was spent waiting for the part delivery and the car to cool down). She had an air conditioned waiting room and her iPhone... I was so impressed with their prices, honesty, and helpful attitudes that I had the car dropped off the following day to repair her A/C and get her oil changed. They did a great job on that also! After the excellent service, I had them change the brake pads on my Dodge 2500 diesel truck. I HIGHLY RECOMMEND PAN AM AUTOMOTIVE!!! I'LL BE BACK!Services: General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil change
Victor Ricondo
7 months ago
Jay took care three of my vehicles in 1 week and did a great Job!!
Hector Ramon
3 years ago
Very trustworthy mechanic. Jay will not beat around the bush with you like some other mechanic I've dealt with in the past. Any used cars I've bought in the past I take to him to inspect before purchasing. And occasionally go in just for advice when and if I work on my own vehicle. I recommend Jay and Pan AM Automotive to everyone in need of car repair.
BJ Durham
3 years ago
Took my 2012 F150 into get my brake pads and check out my rear brakes. I didn t have issues but wanted to do preventative Maintenance. Met Jay. Looked at my truck. Gave me options and did excellent work. Not the most expensive mechanic and not the cheapest. Location was best for me because I live so close. Will use him for future. Very professional and reasonable. So far so good.Returned about 6 to 8 months ago to Pan Am to replace all four brakes on my F250. He gave me a quote.. Did awesome work and the quote was spot on. I wait a little while to see how the job holds up. Brakes work awesome and Im a Very happy customer and will use them with all my vehicles. :)
Sid Wolfe
a year ago
Have been going to Jay and Mikey at Pan Am for many many years. You can always trust that they will be honest and do a great job. We travel about 50 miles to have our auto maintenance done at Pan Am. We bought our Excursion with 26,000 miles on it, now we have 401,000 miles on it thanks to the good care we received at Pan Am Automotive.Services: General repairs & maintenance, Engine repair, Brakes, Oil change
Edgar Pace
6 years ago
Good conscientious mechanics. Jay gives honest estimates and never does work that is not needed. I have well over 10 years experience with Pan Am auto motive and all of it has been good. While I was just there he saved another driver $7,000 that a dealership wanted to charge for work that was not necessary.
Steve Pokorny
8 years ago
I love this place! Jay is an honest (honest!), upright, man and mechanic of integrity that treats people right. Went to another place where was quoted $1000 for a new A/C system. Jay did it for $700. And there have been very minor repairs he's not charged anything. Truly grateful. He has my business for life.
Freedom Endorser
2 years ago
First impressions speak volumes.These clowns had our car in their shop since May. We finally got it out today because we threatened to call the cops if they didn't release it. Jay kept dodging calls until we finally decided to use a different number to reach him. We get the car today and it still needs repairs because he doesn't know how to fix cars? Very unprofessionl scam artists. Never using this shady shop again.Will post proof if need be.
Courtney N.
10 years ago
This is my go-to place when I need anything done. Jay (the owner) is an excellent mechanic. If he can't fix something he will tell you. When I needed transmission work done he recommended an excellent transmission shop and when I needed body work done he sent me to a great body repair guy. I have never been disappointed with any work he has done and he has always been able to get the work done very quickly - even at the last minute.
Jasmin Villalta
3 years ago
My car had an unfortunate mishap in the parking lot of a restaurant. Jay and his lovely wife happened to be there at the time and they helped me apply a temporary fix. He offered a more permanent solution if I decided to come by his shop. I went the next day and he got me all squared away! Cannot recommend enough.
Kirk B.
6 years ago
Jay and his team were highly professional and gave me a great quote and work was done on time. I had to stay late at my business and he even offered to drive my vehicle to my home. It's been years since I have used a business that puts customer service at the top of their list. They will get my maintenance and repairs going forward.
Martin Salinas
2 years ago
I ve lived in San Antonio now for over 3 years and got recommended to jay and mike atPan Am and I wouldn t go anywhere else to work on my vehicles. Very nice guys reliable and great pricingServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Brakes, Battery, Oil changeServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Brakes, Battery, Oil change
Alex Smith
8 years ago
I gave them a $500 deposit for a car that they promised would be in good running condition. I gave them countless chances to make it right and when they failed to deliver on their promise they tried bullying me into buying a different car. I refused to do business with them after that and they stole my $500. Hope this review is helpful
Ben Watt
3 years ago
They want to get things right & make sure we're safe, before they let us get back on the road. They are also very reasonably priced. That's a great combo to have for a great business.Services: Electrical repair, General repairs & maintenance, BrakesServices: Electrical repair, General repairs & maintenance, Brakes
Cindy Day
5 years ago
Jay owns/runs a 5 star auto shop! He is honest and only repairs what is truly in need; at a fair price. I highly recommend this place from my own experiences!
Linc
a year ago
Been taking my used cars here for about 15 years. I live across town and it's not convenient for me, but I won't go anywhere else. Nothing but trust with Jay and his team.
Kristina Garcia (Old email)
4 years ago
I was referred to Jay/Pan Am Auto by my father in law, Sal..I ve been there several times now and he is the most honest business person ever! Will always refer ppl there & continue going for future issues..
Rene Avila
2 years ago
I cannot say enough good things about Pan Am Automotive. I do trust them and depend on them. They treat me more than fair ! Rene Avila
Paula Taylor
2 years ago
I have been going to Jay for 25 years. I live in Schertz now and I still drive across town to be loyal to a business that is loyal to me!
Elizabeth Alderman
2 years ago
Best shop in South Texas. Nice owner and mechanic. My family has been going there for a very long time. Highly recommended!
Lin Law
3 years ago
Jay is a really nice guy. They got my alternator replaced pretty quick. I would recommend this place to everyone.
Richard Rico
3 years ago
Have used Jay for years and he does great work and is very Honest.I highly recommend his Auto Shop..
Jeff Gee
3 years ago
I always enjoy my experience when I take my vehicle to Pam Am. Keep up the good work. Always good to know there are honest mechanics out there.
April D
a year ago
I can always trust my car with Jay and his guys. Five stars!
Maureen Staley
4 years ago
Love going to Pan Am. Jay the owner is great and Mike the mechanic is amazing. They have great pricing and they are very professional and kind
Michael Peters
6 years ago
Jay and Mike go above and beyond to get you the best service possible. I was once quoted a price for a repair 1/4 of what a national named company wanted for the same repair.