O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Texas Sasquatch
3 months ago
Great staff and great service. This review is for the one on Goliad rd. The one by my house is not that great. So I drive a little further to go to this location. Thank you to their staff.

  Truth Teller
5 months ago
Horrible service. 6 employees walking around doing absolutely nothing. Pretending to work. Called at 9am to order a part & was told would be ready for pick up by 11:30am call @12:00 make sure part was there... get there at 1:00pm & the part is still not there smh no call back. I was then told the part could be there by 3:30pm smh what a waste of time! Would not recommend.

  Devon Huseman
2 months ago
Everyone here is friendly and helpful. The assistant manager really knows what I need even though I didn't.

  Antonio Martha Gomez
5 months ago
Very helpful and always nice to me not like AutoZone they don't help as much

  Cristina Harrison
2 months ago
The employees are very helpful and professional.

  Cristian Esquivel
6 months ago
Even though they didn t have the part I was looking for, the person who assisted me was very helpful! Good job

  Romeo d Iracheta
4 months ago
Always my go to unless I have to go to Mazda I love the customer service

  Elsa Arredondo
2 years ago
Came to O'Reillys in need of getting my battery checked. An employee came out to my car and attempted to connect the cables to my battery.At first he said he couldn't get a good check and he went to get his manager to assist. The manager said "We will have to remove your battery to get it checked." I said fine and I will wait. Then the manager goes on to say "Your battery needs a special tool we can't do it." I know very well it takes no special tool.So the manager walks off and the first employee was super nice and super helpful gave us a discount even though we had to go pick up new battery at another location he made sure we were taken care of.His name was "Bruno" or something to that effect.His selfless help and customer service went way above what the we got from the manager. I hope and pray he gets a raise and management position! It's people like him that we need working out there helping people because he cares about his job.Corporate people listen up!!!!! Take that Bruno guy to the top! Where he belongs!! And take that no good manager out!

  rolando trevi�o
a year ago
Beautiful place exelent service..10Just to the kitchen PLEASE take of the salt out of the clients plates...salsas.red and green..guacamole. And all over ...please let the client to decide the amount of sodium they want in their bodys

  J Torres
2 years ago
No good service went in on 6-3-21 at 1 pm to ask for a pcv line and there was an older guy name Rudy with a younger man telling me none of their stores carried such part went around the corner on s e military only to have a young man Gabriel show me on computer they did carry and even measured the line to be sure thanks Gabriel maybe you should train these guys at your store can t even find the parts with a computer just type in vehicle brand model engine etc.

  Victor Valdez
2 years ago
At least they looked for the oil filter I need, they found it and I went to that O Reilly and gout what I needed. Autozone , which I went first, the parts manager did not even look at their other stores near by. O Reilly benefits from Autozone lack of basic customer service.

  Ann Tovar
a year ago
Went in at 735am to get in and out,Waited and guy on the phone waited a little more and then took a personal phone call and didn't bother to recognize us. Did have someone else in back, but we walk out

  LJ
a year ago
I came in to get my service engine soon light check and the guy didn t even come and didn t give me a diagnostics on my car. Now my car is broke down. Never coming back here.

  Ruben Ytuarte
2 years ago
Not a good experience i payed for a new battery got a warranty and they cannot find my purchase cause no phone number I didn't have a phone at the time I used my moms phone number and gave my DRIVERS LICENSE AND ADDRESS payed with a GOVERNMENT CREDIT CARD and still I get no exchange he tested the battery said it was good when I know that the battery is dead no good.

  Ivan Laredo
2 years ago
As usual my experience is always good service with a smile and plenty of information for the asking yep yep great for the do-it-yourselfers

  Rose Moreno
a year ago
The guy who cked my ck engine light was good and he kept telling me that to be sure I would take it to a macanic who would be better equipped

  Robert W Hermann
4 years ago
O' Reilly seems tp have more in stock on average, and as an example, the part I needed this time was listed special order, but when I called to order it around 8:30 AM they said they could have it in from another store by 3:00PM. Nice! Well, it's FIESTA time here in San Antonio, TX, so, all together now..O O O, O' Reilly.....(p.s. I really hate being forced to pick stars)

  ian benites
4 years ago
Not only was the customer service great man but these guys ran the part out to me while broke down on the side of the road i d recommend these guys everytime.

  Johnny Castillo
2 years ago
Awesome customer service. Went to get a battery and they made sure I was taken care of.

  Stacy Sera
a year ago
Great customer service i received from rep.

  David R Peterson
4 years ago
One of the best. I have not found a better crew in all my years of repairing vehicles. Fair prices and the best crew on goliad store.

  Fernanda Garcia
2 years ago
O'Reilly's need to train their staff on simple tasks as installing car batteries and knowing the difference of all batteries!!!

  Dennis Pendley
3 years ago
Had the items I needed, friendly, and professional service. Social distancing in place. Employees had masks

  alex g
3 years ago
Had a small issue and Andrew store manager was super helpful in resolving it .

  Caroline Sanchez
a year ago
Worst customer service EVER! Now I remember why I shop at Auto Zone!

  Jeff Sanders
2 years ago
auto parts and supplies most items available and in stock. fast friendly staff and most importantly knowledgeable. my go-to auto parts store.

  John Thornton
6 years ago
The manager seemed to be a hard working guy and seemed sincere in his job to help customers.

  Melissa Broschat (CalicoBEE)
4 years ago
Andrew and O'Reilley's was helpful and offered me a recommendation that ended up being a gem.

  Travis
a year ago
Good service. Got in and out quick.

  Ashley Partida
4 years ago
Always love going here they always have what I'm looking for