Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeannie Ackerman
3 weeks ago
The guys here were great! They were very polite and helpful. They had my truck inspected quickly and efficiently. The shop was clean and neat. The waiting room even smelled nice, not like a garage.Thank you.
Koga Litterio
6 days ago
I came in for a simple inspection and it was super quick. John was amazing and super friendly and informative about my inspection! I had a great experience there and definitely will return in the future when I need anything done in my car!
Kaylene Haruka
a week ago
Went there for a state safety inspection (maybe 10mins). Super quick. Pointed out some kinks like a filter replacement and a coolant top-off that my car lacked a bit in and took an additional 5-7mins. Staff had friendly attitudes, top notch auto service w/ big smiles as the cherry on top
Joshua Yamabe
a month ago
Fantastic crew that took care of my vehicle and made me feel welcome. I feel secure in knowing my vehicle was given the utmost attention to detail and care. John and his team made quite impression upon me, and I will be returning and letting people know where to go to get professional people to work on their vehicles.
Jeff Morales
a week ago
It took awhile to get the TX state inspection service done but the overall experience was positive. Excellent customer service skills were on display by all the staff I encountered. A++
Cassie Mata
2 weeks ago
They guys were so nice and helpful. They were very busy but they worked hard and worked as a team. Very impressed. Thank you John, Mark and Nathan awesome job.
Paul Myers
a month ago
John, Ruben & Nathan did a great job. I m on crutches right now & they went beyond their duties to accommodate me and put safety first. That s being extraordinary and I really appreciate that tremendously. THANK YOU!
Jessica Fasio
a month ago
Great service! Literally was in and out within 15-20 min for an oil change, tire rotation. Went through all the re im mended maintenance i needed and if I needed to do it now or if I can hold out until the next oil change which I m really grateful for their honesty! Just moved to the area so I m glad I found my go-to
Jocelyn Sturguess
a month ago
I went to the location on Callaghan Rd close to IH10 west in San Antonio, TX. I have always had good service but this time it was exceptional. All staff worked together great and got us out in a timely manner. Highly recommend!!
Alpha Nightmare
2 days ago
Awesome people work here, they do amazing customer service at the highest level plus they have clean waiting room. Also they have free cold water if you are thirsty while waiting to finish up your car service.
Christopher Sparrowgrove
3 months ago
The result is always a quick oil change for me here. Stopped in a Discount tires before, rotated my tires with them as a last minute decision based on discount tire report on trends, they in form me all the time when its time to reset/replace my reusable filters, always polite, and did I mention quick? Especially when I added the rotation service.
Fatima Sandoval
a month ago
Friendly staff and efficient service! I was very satisfied with my visit! I highly recommend this location. I was here for a state inspection and the service was quick and smooth.
David Force
5 months ago
Jed and his crew did a fantastic job! I was never a big fan of Jiffy Lube due to past experiences but one day I was in a hurry to get an oil change and they exceeded my expectations with 5-star customer service. Since then, I always come back to this location! Thank you for setting such a high standard, you guys are great! Their bays are also VERY CLEAN and ORGANIZED.
seattle shopper
a month ago
I was in town visiting my family and took my mom's car here and was super happy with the service at this location. Honset and fast much better than what I have experienced at home. Highly recommend!!Service: Oil changeService: Oil change
CECILIA Garcia
2 weeks ago
I had a headlight problem, called Jifffy Lube.They informed me that they might be able to help.Quinn, fixed my headlight & inspection.They had me on my way, great service and friendly.
David Moore
2 weeks ago
Quality oil change. Reasonable price. But just like every other oil change company they want to replace, wipers, lights, filters at outrageous prices, as much as a 350% mark-up. Just get an oil change.
Yolanda Soto
3 months ago
Everyone was very polite and courteous. They preformed the job in a very professional manner. I was in and out in a bit over 30 minutes. However, it was sad to see they no longer had coffee especially during this cold weather.
Richard Zavala
2 months ago
Services techs are very friendly and knowledgeable. I have been to this location twice and will continue to complete my services here. Other locations are just as efficient but the customer appreciation here is top notch. Ask John he always takes care of all
Licia Salinas
a week ago
Jeb and his team are always courteous and professional. I ve been coming to this location for years. They are great!
Debbie Miller
6 months ago
These guys are great! Professional and get r done attitudes! They tell me what is needs for my mileage and why. Fast! And I feel like it is a great value after having a service at the dealer which cost me $600! I use my car a lot! Always on the road so I need for it to be dependable. I believe servicing will help me use it for many miles!Services: Air & cabin filter replacement, Oil change
Robert Sanchez
2 months ago
Fast, friendly and efficient, and not just with me but with every customer I watched come in. As professional as they were, it was comforting to know that you could trust they knew what they were doing.
Marianela Alarcon-Perez
2 months ago
My visit to Jiffy Lube went smoothly. They changed the spark plugs in my car in a timely manner. The mechanic was ver knowledgeable and answered all of my questions thoroughly.Service: Oil changeService: Oil change
Cindy Vela
3 months ago
The guys here were all GREAT! Very friendly, and courteous. Had me back on the road in 30mins! They even cleaned my windows and vacuumed! Balcones Hgts location told me they don't do those courtesies anymore! Been to other locations, but this is my preferred location now! Highly recommend!!
Michelle Villarreal
2 months ago
Tired of having pressure to get things you don t want or need for your car? Always tired of getting the speech or eye from a mechanic. Well ladies, this place was a judgement free zone place. It s a hit every single time I go. The guys are awesome. This is my 3rd year here and I regret nothing!!!
Mali Rivera
2 months ago
They were very pleasant and considerate. Helping me and giving me deals to lower the price. Will definitely come again.
Alfonso F Moreno
2 months ago
I'm pissed and very disappointed, I have been going to the Jiffy Lube on Fredricksburg rd. for over 20 yrs.and today I took my truck for inspection so as I was waiting the manager name Mike ask the other worker to check the windshield wipers, I was looking and he didn'tknow, .To my surprise I saw himdamage my wipers, I told the manager what happened and he said that he was not going to do anything about it. So to avoid moreproblems I left and went to the other Jiffy Lube on Hilderbrand,I told the other manager and he went out of his way to make up for thelousy service. He gain a new customer.
RICHARD OBRYANT
3 weeks ago
Oil change and Inspection. Excellent and very fast service. They also provided recommendations for other service which I will need to do in the near future. Five stars!
Rose Zatarain
2 months ago
The entire crew this morning was quick efficient. I will definitely be coming back to this location. If you need a crew to take care of you I would recommend this Jiffy Lube
Anita Taylor
2 months ago
Usually great but this time was told needed fixes but took my car to my mechanic none was necessary I was very disappointed!! I feel they took advantage of a senior lady!
Ginger Hollis
4 months ago
Everyone working the day I went was very kind and extremely helpful. This was my first time at this location. I will be returning. It s very convenient I live across Callaghan at Songbird.