Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Toy Moore
4 months ago
I love this place. He fixed the AC in my husband vehicle, and was much cheaper than any order places that I was quoted.He also fixed my air intake valve on my vehicle for a great price. Quick and very efficient service. I'll definitely return if I need help with any vehicles.
Chelsea H
2 months ago
I used to take all my cars here to always get fixed & they ll do a good job. But this one time & last time I took my car they I ve told them I need to changed ALL my brakes and rotors they try put the first pair on and said it didn t fit. We had to use so much gas running back and fourth 4 times just trying to find the right size for my rotors . Once Ii found them they put them on & said the car was ready and we paid 250 just for the car to have LOUD grinding noises when we hit the brakes everytime. I went back up there to tell them that s since I got my car back from thre shop the noise got WORSE and can you re check them and fix it . He told me he can t do nothing and I need to take my car to the actual dealership so my car doesn t make that noise . What type of person would tell a loyal costumer that always being there cars there and always recommend them to other people. It s so crazy after all these years they can t fix something they made a mistake on. Now I have to take my car elsewhere to fix the brakes . Usually they do good but I wouldn t recommend unless you wanna waste money to get nothing fix .
Mindy
3 months ago
I called several mechanics to get my battery changed. Due to the poor engineering of my vehicle and where the battery is located, everyone was giving me estimates 3x what El Gato Auto Service was charging. I bought a battery from Napa and El Gato had my battery changed within 30 minutes, did a wonderful job and didn t charge an arm and leg to have it done. Thank you and your team for getting me in without an appointment, and doing so quickly and efficiently.
Tommy Garrett
2 months ago
I take all my vehicles here for any service I need done. Very honest and great customer service. And will beat any other shop prices by almost half. Highly recommend this place. And almost always same day service. Thank you guys
John David
4 weeks ago
Great experience at this place. Fast and honest service. Id recommend coming here if you need any tire repairs or replacements.
Craig Diaz
4 months ago
Honest company. Took the vehicle for low tire, and they found a nail. Asked prices for tires, and they stated we didn't need it because the tire was still good. Really appreciated the honesty. They were quick and friendly, too.
Terissa Valdez
a week ago
Installed mufflers in our GT 5.0 Mustang for an awesome price. These are your go to place for your mufflers!!
Dice Kiss
2 months ago
I was having a tough time because I Uber and my tire shredded this location was the only location that tried to help me I am forever grateful and will always bring my business here moving forward.
Amy Torres
8 months ago
Went in today for an oil change and tire rotation after my husband had a great experience with this shop last week (needed a new tire and alignment redone on his car). Quick efficient and friendly service! Prices were reasonable and the gentleman in the office showed a genuine desire to help his customers. Keep up the great work!
Alec Shepherd
4 months ago
Met Jaime years ago when it was him and his wife repairing tires. Now he is the best full service auto center in San Antonio. Awesome Service !!!
Jesse Valdez
5 months ago
I was given information over the phone regarding a repair, and once present, they stated they had no idea what I was talking about. I confirmed with them the phone and day and time I calle, but he just shrugged his shoulders.Over the phone, I was told it would be done in a day so long as the parts were brought, which I did. Then I was told it could be a couple of days.Avoid the headache and take your business and funds elsewhere
Kasym Abdyllayev
2 weeks ago
They made me wait for a long time and it was just simple work.
richard villegas
a month ago
Great service. Good price this is the place to go awesome job on mufflers
Sabrina G
8 months ago
I ve taken two different vehicles over the last five years to be worked on, and these gentleman have been lifesavers. They did not price gouge, if anything they are underselling themselves! God bless this service shop, they have been honest and punctual with me. Both vehicles are in excellent working condition, including a dodge Ram van from 05. No one has been able to help me with that van until I found El Gato. I highly recommend them.
Adam Casey
9 months ago
Have had several things done on both my and my wife's car. Super fast and good pricing. Good service also. Saved me from being absolutely screwed before my drive to Denver. Replaced the alternator in like an hour. Definitely recommend.
Dustin Mireles
5 months ago
Wow I'm surprised and very happy I came here El Gato is the one place you can go and get your car problems fixed excellent job I recommend this place highly all the mechanics are respectful and friendly Jaime is cool and will give u legit price so awesome
Roland Gonzalez
3 months ago
Man this place is such s scam. They told me it was going to get fix and it didn't but they still charge me the full price. How can you charge when it still comes back the same way and it wasn't cheap.
Mark Sanchez
7 months ago
Don t take your car here the guy didn t even speak English hardly put in a new fan knowing that wasn t the problem then wanted to charge me more to look for the problem. Gave me 50 dollars back for labor cause I was gonna sue them. Whenever I left the car wasn t fixed and still came in with the same problem. Don t take your car there also they were charging another guy for the same reason there to . BAD PLACE
JoJo Harrison Urdiales
6 years ago
Came for them to check my tire & good thing I did, cuz my brakes had fell off.. The only thing holding it was my rim.. Thank u Lord for letting me make it here.. They were fixin the brakes for Free..!!! So I decided to buy the the 2 front tires I needed.... 4 Slightly Used Tires for 160$$.. CAN'T beat that.!! even though I'm broke LOL...THANXX GUY'Z.!!!(( My New Place when I need work done.!!!))
Ben Acovio III
2 months ago
Been here a few times for quick tire patches.
V M
a year ago
El Gato es el mejor! This shop from my experience had great places, was trustworthy, and was quick at getting my car back on the road.Had them replace an alternator in my car, you have to bring your own parts but it'll save you some money. Their labor rate was very reasonable and appreciated them seeing my car the same day.Service: General repairs & maintenance
SUPER SENT
a month ago
No good did not do the job I asked for did the easier sensor instead
monique N
a year ago
The mechanics here are absolutely amazing! I highly recommend them. They are honest, knowledgeable, and helpful. It's hard to find a reliable honest mechanic nowadays. I'm so happy I found this company
Arely Garcia
a year ago
Took my car for an oil change. I had my own oil and filter. They said it would be $24.99. I accidentally brought my husband's oil and filter instead of mine. They said the filter would be $6 and never really told me how much the oil was. He gave me a total at the end of $80. I asked how much was the oil and he said it was $80 for everything. So he basically charged me a little less than $50 just for the oil. Definitely seems sketchy.Service: Oil change
Marina Torres
a month ago
Excellent customer service, prices, and fast service.
Wendy Starr
a year ago
They are awesome. I had already been to 3 other tire shops that were charging me to much to fix my tire. They only charged me 15. Not to mention they were open on a Sunday when so many others are closed. Thank you and God bless u all ,,,
Anna Chacon
2 months ago
Great service defiantly take your vehiclehere
Jeena Gutierrez
5 years ago
I was recommended to go here by a friend, and I am forever grateful that I did. These guys are honest, and don't try to charge you your first born for labor either.1) About a week ago, I brought my own fuel pump to replace, and they had it done in about 1 hour from arriving. I left about 2 hours after that, because they checked other things going on with my vehicle at no extra charge. They took the time to be sure I would be able to leave happy and safely.2) I just brought it in for a transmission flush, and they have no problem with me bringing my own transmission fluid and filter. Of course, they recommended I invest in a new transmission, but it's an old van I'd rather trade in at the end of the year. However, I appreciate they're advice and how they aren't pushy with me.3) I know they know their stuff, because my father was a mechanic for 20 years. Most of what they've told me, I already know about. My dad has already warned me, or I've seen it myself, but they give me more details. They don't suddenly surprise me with random expensive parts or labor.Overall, these guys are the best I've been to in San Antonio as far as price, knowledge, customer service, honesty, and speed.
Benito Rodriguez
a year ago
I used this shop after I had tire work done and noticed they did other work as well. I took my car for a oil leak and misfiring. They told me I needed several items replaced and it would cost 960. I gave them the okay and they had it for several weeks and hadn't even gotten to the repairs. After I complained of needing the car they had it ready two days later. I picked it up and still had the same problems .. Never again.. They don't honor their work and don't care of thier customers. I ended up working and reparingvthe car myself.Service: Engine repair
Ricardo Ayala
3 months ago
Great customer service and very fair estimates.