Due Now - Official Inspection Station #4

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin McAnally
a week ago
It would be -5 if I could. I am new to San Antonio and it was recommended that I go here for an inspection. Big mistake I got charged a total of $24, 7 for the state , 8.50 for a shop fee and 8.50 for a OIS fee. When I got home I looked up what an OIS Fee was and found out that in 2913 KSAT had done an article about their shady practices and they are still doing it to this day. 14 dollars is the max the state will allow for this charge. Go somewhere else, like jiffy lube or something. I will be reporting this to DPS.

  Kyle Cross
a week ago
I went on my lunch at 12, I Waited for about 15 min and nobody showed up. I ONLY WENT BECAUSE IT SAID YALL WERE OPEN?

  Spencer Guerra
a week ago
Closed during business hours, similar experience to others. When calling they just keep hanging up on me.

  Minh-Hieu Pham
3 months ago
State inspection is supposed to be $7. I went to jiffy lube Andy they charged me $7.They re charging a shop fee and what ever else so it s it s $21.50. Don t go there unless you like to be ripped off.

  Chloe Tousignant
a month ago
Total scam. 22 dollars when others charge only 7. Plus they fail you for things not required by the state.

  Carlos Martinez
6 months ago
Good service, quick and easy! By the time I finished filling out my personal info they were done. After I went straight to the DMV and got my registration renewed

  Joseph Stephanie
a year ago
Tried to support this business today. I saw nobody in line so I figured why not? I drove up and waited 10 minutes in my car while I talked on the phone with my husband. The sign says wait so I waited. Nobody came out, so I honked the horn and no one was there, maybe they didn't see me? So.. I figured why not walk up and ask? I'm already here. When I did, I was told to wait some more, lol no thanks. Jiffy Lube gave me an incredible service, was in and out under 7 min, and it was nearly free. Now I understand the rating from this place...

  Bria Nemecek
a year ago
Quick, smooth, simple process. But with other fees they require, it cost $20! Was not expecting that. Might try a jiffy lube or something next time. Not sure what their extra fees might be either.If you're willing to triple your spending, it was worth it time-wise.

  Naomi O.
a year ago
Very easy, simple in and out. Flat $20 fee for just the inspection. Went at a slow time and took less than thirty minutes (only one car ahead of me, already in the bay). It's more than the state mandated fee of $7, but it usually takes me two to three times longer to get an inspection at those places, so paying more for convenience,I guess.

  The Gradiz Group Real Estate
2 years ago
Stopped by at 3:55pm and the place was actually closed!

  Bharath kumar Kande
2 years ago
Visited a couple of times within their mentioned open hours, but they are always closed!

  Omar Corral
6 months ago
Good service. Price a bit steep for what it is, but if you're in a pinch, it fits the bill.

  Lauren Bode
5 years ago
Not open during open hours! I called and no answer. Not a good way to do business. Don t waste time driving here.

  Paul B
4 years ago
Went there at 3:15PM. Garage door is half way down. The sign says open til 4. Look inside , guy is on his phone. He says they are closed. I said it's 3:15, he says were closed. Another car pulls up behind me and I tell the driver they are closed. She wasn't too happy either. I do not recommend going to this place.

  Melika G
7 months ago
SUPER fast and friendly. $20 for state inspection and worth it for how quick and easy it is

  Ramie Martinez
2 years ago
I went last Saturday at 8am when they show being opened and waited for 15 minutes, then left. No one showed up to work that day. Then my wife went back this week around 4:30pm Monday and the guy told her he had to leave for an emergency and closed the doors. So my wife went back again Tuesday and he did the same thing to her again! So she had to find another place for the inspection. What horrible customer service from this person and company., I cant believe they treated her this way

  Erica Aponte
a year ago
In and out no problem. The guy was really nice and I didn't have a problem paying the $20.

  Orlando Orlando Orlandosan
7 years ago
I went on my lunch break today and it was closed even if the sign says open Monday to Friday. I called the store to ask them what was going on in the manager or person answering the phone said. I don't need to tell you why the store was closed but it is closed today. And she was rude. Definitely not going back there again. Thanks for wasting my lunch break. She didn't even say sorry. There was even other cars going at the same time as I was. They weren't happy either. Folks.

  Jamie Vanecek
2 years ago
Pulled through inspection, the fella is nice. Pulled back around to due Registration and the chick had left (3:30Pm). She saw us there and left. Last time we went through she sat on her phone the whole time while helping us. Two thumbs down on the Registration.

  Nathan Seltzer
7 years ago
Closed without explanation during their posted business hours. 3pm on a Thursday. Not even lunchtime.

  Sara Martinez
a year ago
Young woman was extremely unhelpful with getting a Covid test. With gas prices the way they are and how hot it is I was unable to get tested, because I was unaware that you needed to fill out an online form before I showed up. I wasted time and gas.

  Stephanie Ward
5 years ago
Drove by Monday... On the 1st of the Month, mind you, and they were Closed. I have called 3 days now only to get No Answer. You would think last week of the month and first week would be their busiest times! Heading To Nakoma Dr. out of the way now. I guess good business is a foreign term to whoever owns this place!!!

  Steven Fisher
2 years ago
First visit guy took his sweet time to get the first car in i was the third car in line after sitting awhile the guy told the car in front of me and myself that he was closing down early and was not doing anymore inspections for the day and this was still early ok if you don't want the business to make money I'll go somewhere else second time i went a different employee was working i left again these employees are not in any hurry to provide service was in line with several vehicles and waited for anyone to acknowledge that we were there and they moved at snails pace went somewhere else after getting my inspection had to drive by on the way home notice same vehicles that were in front of me still in line do not go here unless you don't mind waiting for long periods

  Taylor Bell
4 years ago
When I initially pulled up to get a state inspection on my vehicle there was 3 cars ahead of me. One vehicle getting inspected and two vehicles waiting to get inspected in front of me. I was ok with that an expected to wait roughly 15 minutes. I only had to wait about 10 minutes to get my inspection started. The inspector's name was Javier Padilla. He was very polite, friendly and most importantly helpful. He answered all my questions willfully and informative. Inspection went smooth and after a few short minutes I was on my way. He worked very fast. I am happy with my visit and I will continue to take all my vehicles there to get inspected and I encourage everyone else to take their vehicles there.

  Linda Jones
7 years ago
I went to this location to get my vehicle inspected. After waiting almost 30 min. (there was a vehicle in bay in front of me) the attendant came out and motioned for me to pull up to him. He started telling me the price in a very rude tone. I had not even spoken to him as yet. When I said that the price seemed high, he proceeded to tell me I should go somewhere else if I was so "hard up." Then I said I had paid under $10.00 before, but since I had waited so long, I would go ahead with the inspection. He started berating me like I was an idiot. He would not shut his mouth, he kept telling me to find someplace else to go because I was so needy????? Where is this service person coming from??? DO NOT USE THIS PLACE!!!! I have contacted their management office and seems know one answers the phone. I did send them a complaint about their employee being so rude and hateful. I actually think he could be dangerous if confronted. BEWARE!!!!!!!!!!

  Virginia Thomas
5 years ago
Very thorough and staff knowledgeable and friendly. Four ahead of me and had to wait awhile since I came on my stickers last day, but that was to be expected. Witnessed staff being verbally harassed by customer whose vehicle didn't pass, he kept his cool and was very professional.

  Thomas Murdoch
3 years ago
Over priced$20$7 for state fee$6.50 for OIS fee?$6.50 for shop feeEmployee had mask half onEmployee did not use glovesEmployee used the phrase "oh sh** I forgot"Only positives were that the employee was polite to me and it was quick.

  Vicki Lara
6 years ago
Fast and friendly service... what's nice is if there's anything wrong with your vehicle that they can fix right there... they will...some part prices can be reasonable... I only had to have the 3rd brake light replaced ("New Law" ALL 3 Brake lights must work... if you have 3) and it was $7... not bad...beats having to come back and start all over!!!

  John Faish
4 years ago
Super service! Long line and took some time, but the employee was still in good spirits! Four vehicles in front of me and three behind, good on him! Also, asked if my truck would pass inspection (criminal mischief, someone threw a rock through my slider that impacted my front windshield) before we started and he said yes! So my truck passed and then I went to register it and they said (purchased in NC) that Inwould have to pay an additional $938 cuz the sales tax here is 6.25%, but the sales tax in NC is only 3.00%, so I have to pay the difference! As a 100% disabled veteran, I find this very disturbing! And if I don't pay it in 30 days, I get charged $25 for a late fee and $44, cuz they charge 5.00% interest on the $938! That by itself is very upsetting and disappointing! Aren't we in Military City USA!!???!!!

  SheMeHerI WE
7 months ago
$7 for inspection PLUS $13 in just FEES? I think not. It's the principle.