AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  awwyeahme2
a week ago
The slowest place ever. It help to get better service if you speak Spanish! I do not an was over looked

  Josue Rodriguez
a year ago
I was looking for an off-the-wall product that is not normally carried by many stores and was able to find it here. But what was the most helpful was a girl that works at this location on WW White Road by the name of Diana. She was absolutely amazing, very friendly, very helpful, very cheerful. And I noticed that she was very in tune with what products were in what area that saves customers like us a lot of time and it moves us to container to shop at this location. Thanks again, Diana.

  Sarah Mart�nez
4 months ago
Horrible customer service kept me hold for more than 30 minutes. When I hung up and called back the lady acted as if the people in store are more important that the people that have to call in . I spent my whole lunch break waiting on hold and she has the nerve to tell me what do you want me to do . There should be a system in place we re both people in store and people that have call in get the same help .

  Cherisse Lynn
3 months ago
I normally don' leave reviews, but this was one of The Best Serivce I have recieved in a while. My head lights went out and I needed a new fuse. They not only helped me find the right plug they also helped me change it out!. But wait there's more they help suggested better headlight and installed those as well! Again the best serivce I have had in a while!

  Martin Rivera Perez Gonzales II
2 months ago
Over heated plugs! I'll burn a motor cylinder head and buy out stocks running it daily to support my children. But there plugs are just as strong as I am on car.

  Stephanie Leal
a month ago
The gentleman named James helped find a cleaning gel. He was very nice and friendly great customer service!

  Timothy Alvarado
a month ago
I went in looking for some regular maintenance stuff for my truck, and Noah came over offering to help with my questions and gave me some recommendations. Thank you again.

  Angelica Gomez
3 months ago
Amanda was a big help with my car! Couldn't have done it without her. Thank you for the great customer service.

  Glenn McPherson
a month ago
Great atmosphere and they helped me find everything I needed!

  Tonie Tyler
4 months ago
I would like to thank the Manager her name was Dee she really help t o the fullest and didn't stop until I was taking care of thank you so much

  Richard Mirelez
3 months ago
Good customer service from BethanyVery knowledgeable I was very happy with her helping me thank you

  david cervantes
2 months ago
This store needs to fire some people. They won't even answer the phone. A district manager needs to pay closer attention to this store.

  Noah Baca
a month ago
Amanda is a great store manager and made my time at autozone a very great experience!

  a z
7 months ago
Although this store is busy, their service is amazing. The manager at the new braunfels street location claimed that he could not find my battery purchase in their system and refused to help me any further. I ended up leaving that store and drove a few extra miles to this location on w.w. white road. The employee here had NO PROBLEM finding my battery purchase in their system and was able to help me get a new one.

  D Odlozelik
3 months ago
this is my store! I am a manager here and I always go above and beyond for my customers! Love my customers!!

  Anne Williams
6 months ago
This is a very helpful honest store. Thet have given me great advice and even exchanged and honored a warranty. I would recommend this store to a female customer.

  Eulises Castello
4 months ago
Great place always attentive to customers and willing to help.

  Edward Taylor
2 years ago
I needed to fix the oil sending unit on my truck. After calling O Reiley s and Advanced Auto Parts I called this store and they quoted me a price but told me it was out of stock that I could pay for it now and pick it up the next day. I needed my truck right away so I called Advanced to see if they would price match, they said they would however I would need to bring in a print out of the price from AutoZone. I did get a print out and went to Advanced Auto Parts. Whenever I gave the print out to the guy at Advanced he looked it up and realized they quoted me the wrong part for the wrong year of truck. Even though on the print out it shows he was looking up my 2010 Silverado he was going to give me a part for a 2014 that is absolutely the wrong part and could of caused serious damage to my engine. After all the guy from AutoZone had to use the scanner to get the code to quote the price. How is anyone to know what those codes read if the employee doesn t even know. I wonder how many cars they have messed up by giving people the wrong parts for their car or even creating a bigger one?(Below is the price I was quoted after each Auto Parts store ran a scan for my check engine light)

  Priscilla Ramirez
10 months ago
James and Brian were such a pleasure to work with and were very honest and super helpful! James with no hesitation was ready to help, came outside and Brian came over to explain everything!Thanks guys! Team work makes the dream work

  Danny D
3 months ago
Francisco & Louis help me install the battery. They both are great.

  Ben Campos
a month ago
Very helpful employees got what I need

  Elmo Jackson
6 months ago
They were running good sales and good special .manager was real helpful even though the store was crowded

  Regina Martinez
a month ago
Found parts for a 1982 GMC truck that we are restoring

  Janie Medrano
11 months ago
You know, I deal with a lot of automotive places and not everyone goes out of their way to help you, this place does! Thank you so much for the excellent service, fast and friendly. All my business will definitely be here.

  Mandy Beers
2 months ago
Kevin was amazing. Very knowledgeable and helpful.

  Tiffany Dunaway
9 months ago
I want to thank Arthur for helping me yesterday with my 4runner. Very professional, friendly and knowledgeable. Excellent customer service! Thank you so much!

  Matt Anthony
11 months ago
For as busy as they were it was very quick. Except for the people looking for diagnostics who were put on back burner which I think was a good thing cuz about a dozen people in line and half of em just needed code reader. Maybe loan a tool would be better option but now a days u �an get a cheap OBD2 reader like 7 bucks. If u own a vehicle it's a must have.

  Higinio Jr Ramirez
2 years ago
Running around all day trying to get the right part. Walked in to this location and was greeted great. Got to the counter and was helped by Jenny. She got me the right part on the first try. She was very helpful and kind. This location is a little out of the way for me but, the service I got today, I believe this is going to be my go to location. Jenny is AWESOME. She won me over as a return customer. Thank you Jenny.

  Ixchel Parham
a year ago
Nick was very professional and friendly, he helped me change my brake light, which took some time. I just wanted to say his customer service was excellent, and I really appreciated his help!

  Tonya Dove
a year ago
Went at closing time and the manager was openly counting money....when I approached him concerning a part he said very rudely we don't have it. I said how do you know if you didn't look it up. He them stated I'm counting money right now....DUH...which is a big no no for obvious reason and to put that above tending to a customer is definitely grounds for termination on so many levels..