Ancira Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Martha Dyas
2 months ago
Exceptional experience. I looking up the KB value of my vehicle when it said they were interested in my vehicle. I wasn t planning to buy just yet. I was encouraged to come in for a inspection to at least know what I m working with. I had alot of concerns & reservations about my situation. They were patient & explained everything to me & encouraged me to try. From the buyer to Elijah (Salesman) to the manager & finance, they were wonderful. Low & behold we drove away in a vehicle.

  Anthony Martinez
2 days ago
I want to get it fixed but Nissan 350 is too Old 2006 roaster and they kept the car Report or auction the car Haven't heard them since repairs were 6000 and they gave me two weeks to pay it off i was willing to work with them but they say no so i lost the car Classic car beautiful car Never get when i go to and see that there are big rip off they should work with people especially right now the way the democrats are running the car Business

  Mimi Honnold
4 months ago
Travis worked hard to get the price we wanted and was super friendly. I m in love with my new car. Would definitely recommend going to Travis or asking for him if you re there. I appreciate people that are genuinely trying to help you get the best for your money. We love the new car and will be going back to him for our next vehicle. ( picture is a 2023 Nissan Kicks SR)

  Doreen Reza
2 days ago
Service with a smile has always been my experience. They go above and beyond to assist you and they make waiting for your car a wonderful experience. WiFi availability and unlimited coffee, cappuccino s, hot chocolate (personal favorite) you almost don t want to leave.

  Josie Gonzales
a week ago
Saturday morning 04/06/24, Scheduled for 730 am oil change, was greeted very quickly by an advisor named Miguel, he was so very polite and professional he walked me to the door to wait inside and took care everything else once services were completed, he went through everything with me and answered all my questions I may have had Exceptional service Miguel , thank you

  Sameer Chandra
a week ago
I purchased a 2024 Nissan Frontier from Ancira Nissan in September 2023. Truly enjoyed the sales experience, and the professionalism of everyone involved in the process. They were $$$$ cheaper than other dealer in town for the similar spec vehicle.However, I'm a little disappointed with the Service. This past Saturday, I brought the Frontier in for its first (7500 Mile) service. The appointment was fine, and I was dropped home in an Uber. Upon collecting the vehicle, I noticed that it was not washed, vacuumed or cleaned. It is apparent that the "service" didn't mean service...it meant "just an oil change." Which I could have gotten done anywhere, if we didn't have a maintenance contract in place. Back in the day, you'd get a shiny car back..no matter what you brought it in for...In addition, I was given a copy of the multi-point inspection report with everything checked-off...but the very next day I looked in, and noticed that the power steering fluid is way below the low mark...someone just checked the box...without actually doing the work...else would have noticed lower level and backfilled it up...I understand cost-savings, but if it comes a cost of lower customer satisfaction...the management needs to rethink its strategy.

  Destinee Serdinia
a month ago
Felix did an excellent job. I will be back to take care of needed repair work. It was great to see Demetria back! At least she said HI and gave me a big hug. Others I recognized didn't even acknowledge me. Then there was the prank someone played on Felix hiding my pink key fob and paperwork. It magically appeared back in his basket after he searched for 25 minutes. Yes, I waited patiently as Felix was nothing but kind and apologetic. Games should not be played at customer expense.

  Cecil Lara
5 days ago
My experience with John Garza at Ancira Nissan was very satisfying. He handled my claim expeditiously and kept me informed anytime there was a delay on payment from the insurance company.Thank you, John.

  Silvia Bez
a month ago
My experience and service today at Ancira Nissan was superb. I was greeted by 2 pleasant reps that appeared to enjoy their job and working with people. My engine filter and in cabin filter were changed. I also got a car wash and was out within 1 hour (scheduled a 7 am appt on Friday). I appreciated the reps being honest and informative about what service I should get next. Thank you.

  Remington Steele
a month ago
I took my 2019 Titan in for routine maintenance and oil change. They were very flexible with the scheduling and got my truck in next day, 1st appointment. Felix is the Service Representative responsible for my vehicle. He is a courteous, knowledgeable, professional providing exceptional customer service. Truly an asset to the Nissan Service Team.

  Emily Cleveland
2 months ago
Great staff. I had an issue in the past here but gave them another shot and I m so glad I did! They were so helpful, efficient, and went above and beyond. I ll definitely be continuing all my services with them. Ask for Julian. He was fantastic.

  Darshit Shah
a week ago
Excellent service every time! Miguel is extremely knowledgeable at what he does, communicates effectively and gets the work done efficiently. Highly recommended!

  Samantha Hall
3 days ago
Demi & Otis have been the greatest for over 15 years. They are the reason I continue to go back. They make me feel like family. Amazing Customer Service.

  Steve Bernstein
a year ago
It was great! There is no pressure to buy what you don't want.The first two vehicles my wife and I were interested in had sold within 30 minutes of looking on the computer at home and getting to the store.Our sales reps manager told us about a vehicle that we may be interested in, and it was like, from his lips to God's ears. It was EXACTLY what we were looking for.Thank you, Ancira, for a very pleasant experience with your company.This is our second vehicle we've purchased from you within 10 years time. We will be coming back again.Keep up the good work.

  Amanda & Megan Cadena
a month ago
They always do a great job servicing our vehicle. There was a bit of a hiccup last time but they were quick to fix the situation and made sure we left happy and satisfied. We will continue to keep taking our car there for maintenance.

  Lama HajDaoud
a week ago
Jonathan was exceptional and all the staff at service are so courteous and accomodating. Jonathan took his time to explain the cause and effect for everything related to my 2020 Nissan Altima. I bought my car from here too back in Oct 2022. Ill keep coming back :). Thank you

  Yvonne Garcia
2 months ago
Service was exceptional, Staff was very helpful and courteous Cristian Padilla went above and beyond assisting us with transportation from the Repair shop and getting us home safe, also getting us on a Rental car. Kept up on keeping us informed about the status on our Vehicle being serviced. Give 2 thumbs up to Cristian Thank you so much and God bless Yvonne Garcia

  Doug Poludniak
a month ago
Ancira Nissan Service has continuously taken excellent care of me and my vehicle. Their service representatives are always professional and knowledgeable and I am kept informed about the work being completed and I am able to get in and out within a reasonable timeframe. I will continue to make them my first choice when I need service for my vehicle.

  t!- bone
3 weeks ago
Went in with an appointment for a mandatory safety recall. After 2.5 hrs of sitting there waiting I was told they need to order the part, most likely will be overnighted & can t schedule again until the part comes in. 9 days later still no call.Also, while I was there they did an oil change & however many point inspection. Whaddaya know, they found I needed +/- $4500 in repairs!Surprise face.

  Jeff Reynolds
2 months ago
The service group at Ancira Nissan is top notch! I always am immediately met upon arrival. They spend time listening to what I want done. Provide me transportation from and to if a long wait is probable. Work is done professionally. All is explained upon completion. Ottis and now Felix are always great!

  Muhammad Mansour
5 days ago
Great service, Miguel was my service advisor, he is very attentive, made my Pathfinder service appointment a breeze! Really appreciate the help and great customer experience Miguel!

  Wright Nodine
2 months ago
I really can't say enough good things about the quality of the service at Ancira Nissan. The staff is consistently professional, cordial, and attentive. I'll give a shout-out to Hillarie and Otis on that count. Their scheduling was responsive to my needs, even to the point of providing transport for me from the shop to my home after drop-off and back to the shop when my vehicle was ready. The service was prompt and addressed the issues I had. And they even washed the vehicle before I picked it up! I can't recommend them highly enough.

  Karin & Owen
2 months ago
Great service. The repair on my car was done in about the time estimated. Julian arranged for transportation to and from my house since it would be several hours, and even worked the mailer coupon I'd forgotten to present during drop-off into the final bill.For oil changes, it's better to make an appt and to aim for earlier time slots, otherwise they can get backed up and you'll be waiting there for two hours.

  Orlando Mendoza
2 months ago
Horrible Horrible. I went for an oil change months ago and then found out my windshield wipers fluid was not coming out. I called and left messages no response. Then I went to get a new battery a year and half ago any my vehicle died on me one month later. Went back last week and spent 4 hours to determine the issue and found it was Faulty terminal. Then last night might truck didn't want to start again. What happened to the great servicethat was once provided. Horrible Horrible. I will no longer recommend this place. 4 hours on site and I still left with a vehicle that was in the same condition that I took it in for

  Salam Almakssoossi
2 weeks ago
I purchased the car from Ancera in June 2023, and this marks my second oil change at their service department. In my view, it's the finest dealership and service department in town. I effortlessly booked the appointment online within a minute, and upon my arrival, the service advisor promptly greeted me, swiftly took charge of the car for the oil change, and provided a comprehensive report of the car inspection. Their first-class service ensures my continued patronage as a returning customer.

  Randall Tucker
2 months ago
My 1st oil change for my new Frontier. Fine young man cordially greeted me and got my paper work started. Very attentive and got my vehicle back within an hour with all work completed. Nice waiting area and friendly staff.

  Amada Maldonado
4 weeks ago
As always my care gets great service and care at Ancira. Had no appt drove in and met with Miguel. Explained the noise from the car to him and he took my keys. He called next day my car was ready!!

  Gene
3 weeks ago
Made a morning call at the last moment and was able to get a appointment to have my vehicle State inspected, I dropped the car off and a couple hours later picked it up, great service thankful that I was able to do it as I was from out of town. Also was able to use my reward points from earlier visits to pay for this event.

  Selena Soto
3 months ago
This Nissan dealership is fantastic! We had our engine light come on while traveling out of state. Julian was so kind to squeeze us in during a busy time and got our car fixed by the next day so we could get to our next destination safely. Really great customer service and would highly recommend!

  DTG
5 months ago
Took my care in for services that were due I scheduled my appointment in advance for 10am. I arrived 15 minutes early and a service advisor greeted me promptly and advised that my car would be taken to the garage to be evaluated for services needed. After 45 minutes approximately the service advisor came back with the estimate for what I would need. He was very helpful in explaining the reasons for services pertaining to my vehicle and how the preventative matainace will help the engine operate efficiently. Great customer service and nice waiting area. I recommend this location for Nissan service