Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A ARCHULETA
a day ago
Always friendly and helpful staff, don't always have parts I need in stock, but other than that no problems here

  Wendy Hernandez
3 months ago
The employees here are always so friendly and helpful. Employee, Jonathan, if he's still at this location, went over and beyond to help my mom and it's greatly appreciated. I recommend this location to everyone

  Rudy Garza
5 months ago
I was there November 19, 2023 around 11:30 AM to pick up some parts for delivery the parts for delivery or two batteries in a box. Mr. ISSAC was behind the counter, helping the customer when I asked another associate if we could roll it out to the car since it was on a roll cart the female associate kindly help me on my way out the door with Mr. ISSAC said oh man you can t carry it ? I said no we re gonna push it out on the cart. Oh do I need to get another driver? I carried it and put it on the cart. He was was being very rude and sounded frustrated.. instead of dealing with a customer he had in front of them he was worried about what the other associate was doing with me mind you there was no one else and the advanced auto parts just him and his customer and me and his associate, so it s not like they were busy. But he was rude from the get-go.Mr. ISSAC was very unprofessional, and maybe his staff should take a look at his irate temper with customers

  Mike Garcia
3 months ago
Everyone at this location is very helpful, respectful and are eager to help you find what you need even if you re not a mechanic. I ve been going to this location for the last 15 years,

  Texas Sasquatch
3 months ago
Always a good experience. Staff friendly and helpful. Thanks

  Will Mer
a year ago
I needed to find a part for my car and randy was very smart and really helped me find the part that i was looking for and ill definitely be back .

  Ernest Castillo
a month ago
I always go there my first choice. And at the same place

  Star Of music
7 months ago
Went in for help and experienced exceptional customer service from Joe. He went above and behind to make sure we had all necessary parts for repairing our vehicle.

  Fitron 21
6 months ago
Fair prices, well stocked, helpful staff. I like that I can return my used oil there.

  Lili E. Silva
a year ago
I ordered and payed online to pick up at store to save time. When I got there they weren't even aware of the order. And when they proceeded to go get my stuff they didn't have 1 item on stock and I had to drive to another store where they did have it available. What's the point of ordering your stuff online for pickup if your going to lose all this time. When in the first place you wanted to avoid that! Losing time. Ridiculous.

  brandon eggeson
9 months ago
Prepaid from another store. Walked in and right back out. Could not have been any faster or more convenient. Thank you for your excellent service.

  Robert r. Garcia
a year ago
Salesperson is kind, friendly and funny. Very helpful and courteous. Took the time to go out into the heat (105 today) and diagnosed my son's ram pickup. Didn't get his name but works at fair ave and gevers. Thanks bud.

  Wayne Lampkin
5 months ago
Excellent customer support and Google maps and photos excellent support!!!!

  saul gonzales
a year ago
Stopped by today for some bulb replacements and Velma G. Was super helpful and very nice!! Wish I could get this kind of customer service every where and all the time!! Velma keep up the awesome work!! Thank you for the wonderful service!

  93. Yote
a year ago
JOE and JESSE helped me out!I got a power steering rack in November 2021. It s the end of May 2022 and I m just getting to the box. I open it and compare to my old power steering rack and it does not match up at all. And these guys were able to help me get the right one. It was a defect in the box. My box had the right part number and the part itself had the part number sticker on it with the correct part number but the power steering rack was completely the wrong part. They took it in and swapped it no questions asked!

  Carolyn Guerrero
a year ago
It's ok, the staff are very helpful. I just didn't like waiting so long to buy the parts I needed, only 1 staff member, and a long line of customers and a very uncomfortable temperature inside the store.

  Jason Booker
11 months ago
The employees care about us customers. It shows in their willingness to help. I Wii continue to shop this location.

  Rudy Larque
a year ago
Have one close to my home staff always polite and helpful. Good prices, I always shop there.

  Stanford Jackson
11 months ago
Good place to go to customer support they help you out I like shopping there I get all my parts for my truck needle part call another store and all you got to do is pay for it and come back to the same for you at and pick it up and go put on your car truck. Have a blessed day.

  Shifu tha Student
3 years ago
4 Star, only because the store looks horrible to me. Not in terms of cleanliness, that's kept up. The layout reeks, huh!. The guys and lady....do a mighty fine job. I bought a Starter and got A $10 discount on purchases over $50, that had to be used that day. I didn't like the pressure or desperate(ness) of the deal. But I utilized it.

  Jesse Asher
a year ago
I called this place asking for a certain part they told me they have the part and that they would put it aside for me, I informed them that the customer would be there and I gave them her name. when she showed up they told her that they didn t have the part that I asked about when I called, they were being very unprofessional and had adolescent behavior. This is a major inconvenience for mechanics and customers as well. if you do not have a part do not confirm that you in fact have it just for customers to show up and be told that they do not have a part! May 6, 2022 around 4 PM was the time I called. Come on now that s just not right..

  Angel Jorge Hernandez
a year ago
Had a great experience stopping at this store and returning a part that I am no longer need it with no problem Jaime help me out customer service is awesome very genuine and helpful doing a great job at attending to customers Like using the Carquest parts here

  First Last
a year ago
The man at the counter doesn't a good amount of time to help research the part I needed. I would say that they are a smaller overlooked auto parts store but they do have a great deal of inventory. Try these guys first.

  Jeannine Qualls
11 months ago
I could not believe the excellent customer service we received at this place. It has become my new auto parts store.

  Terrence Morgan
11 months ago
I detected a slight aire of racism. Which is common in this Goliad/City Base area. Let's make sure to let them know. They are the losers of your business.

  Elyse
6 years ago
I failed a state inspection due to my wiper blades at a nearby Valvoline and decided to put them on myself to save some money. I explained this to the cashier Joe D who not only showed me the various wiper options for my car, but also compared the old and new wiper blades, and he talked me through putting them on myself. He even made me aware of a military discount. He went above and beyond with customer service in my opinion and I ended up saving $8 doing them myself which took 2 minutes. It was my first time in this location and I will be sure to return.

  Juan Varela
3 years ago
The Associates are friendly, Courteous, knowledgeable, helpful and very professional! To name a few: Joe, he's the manager, Noe, Roger, Chano, Shiela, Robert and all the other associates. Thank you Advanced Auto for hiring friendly professional people! Have a Great and Awesome Blessed Holiday Season!

  Analisa
2 years ago
Good customer service !! Very helpful !! Spoke with Robert he was awesome he installed my new battery that I purchased from there! Very friendly and fast !! Will be back for my car needs ! Thank you Robert!!

  Gabriel Martinez
5 years ago
This location is one of five that I've been to and all have been very helpful the staff is very knowledgeable and experienced with vehicle repairs and can recommend the correct quality parts for your vehicle. I would pick Advanced Auto Parts first before going to any other auto parts store for the best available advice and recommendations for your vehicle's needs.

  Jimmy Young
5 years ago
Very helpful but was pressured into buying more than desired even after suggesting it wasn t needed, was then offered a 20$ off when 50$ was spent coupon that should have been sent to my email and it never was received. 2 out of five stars because I was helped quickly even tho I didn t ask for help.