AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jennifer Rodriguez
a month ago
Excellent and transparent service! I typically try to pinpoint a problem before reaching out for any outside help and when I realized the issue I had was outside of my scope of capability I started looking for quotes. I initially called asking for quotes to a few local companies and they all just quoted me the cost of repair and told me the job would take 3+ business days.When I called Aamco, with the same questions, Tyler was asking a few different questions to determine if we even needed to do that type of repair since that would be more costly than others. I appreciated that he was already showing transparency and not trying to upsell a service that potentially wasn t needed.Brought the truck in and Alex greeted me and got my information. I brought the truck in a bit later in the afternoon so I ended up leaving it overnight for inspection. They called me the next day with quote and it definitely was the more expensive fix but they not only took care of that issue, they fixed another less urgent one we had on our to do list. They replaced the parts and had my truck back to me within 24hours.Bless their hearts for putting up with all of my annoying youtube university questions and answering them without making me feel stupid for asking.As a woman, I typically hate having to deal with any kind of mechanical company because I have always been quoted/charged more than my husband for the same services but Aamco definitely did not treat me like that.Thank y all again for your prompt and respectful service. 100% recommend

  Matt Christiana
2 months ago
Highly highly highly recommend!!! I'm driving cross-country in a Class C RV and had a fluid leak. I went to a mechanic prior and they were not sure where the leak was coming from. I dropped it off at AAMCO with Tyler and within a few hours they identified the leak and repaired it and I was good to keep driving. Such an awesome team here and I could not recommend them enough! Definitely come here!

  KE McL
4 months ago
Despite having a LOT of work on their hands already, the AAMCO team was happy to take the time to do a thorough diagnostic on my car s transmission. The employees were all very professional and helpful, and they made it clear that customer satisfaction is important to them. I will be returning with any future transmission issues that I may experience.

  Lashaundra Caesar
a month ago
My truck was making a grinding noise. The guys at AAMCO tested the vehicle and corrected the problem. I didn't have an appointment, but they handled my issue quickly. Friendly service!

  Antonio Flores
6 months ago
There's a reason why this place has good reviews. I took my pick up in for what I feared was my transmission finally biting the dust. But OJ and the technicians at AAMCO found my real issue having to do with my driveshaft. These guys were honest and didn't try to upsell me or pressure me with anything. I appreciate them taking care of me and I will be returning for future business.Service: Transmission

  Jose Almaraz
11 months ago
I want to say a huge thankyou to Tyler and their team! They were having a huge work load of vehicles but despite a little long wait. they still went above and beyond to get my truck back to me as quickly and best quality as possible. from day one i entrusted them because of the details and knowledge Tyler had displayed on their expertise. I will admit i was a little impatient as it was my only vehicle but you cant rush good honest work, which is what these guys offer and i cant argue with the great results and quality of the work. Again, a huge thanks to Tyler and the whole team at Rigsby. I would love to use this shop and highly recommend they are down to earth and understand and do their best. but as a customer we have to see the bossiness perspective as well. but they did off outstanding quality work which is the overall goal and great customer service, i highly recommend. These are great honest peopleService: Transmission

  Chelsea Garcia
8 months ago
After having our vehicle for two weeks, they said they couldn t find the part and didn t know what to tell us. We had the vehicle towed to our house, ordered the part online, and fixed it ourselves the next day. We ve had work done with them in the past with no issues but this time was a completely different experience. Tyler was rude, dismissive, and we really just wasted two weeks with them. Loved their service before so not sure what s happened since but we won t be returning.

  Mary Gutierrez
4 months ago
The employees were all very professional and helpful. Got my car fixed and would recommend it.

  Erica De La Cruz
a year ago
I had to get my engine replaced in my vehicle. I called and spoke with Tyler. He was super helpful. He was able to communicate with the insurance company and get everythigs taken care of. Once they received the engine they were able to have my vehicle ready in a few days. They have since followed up to make sure everything was running. I was pleased with the service and customer service they provided.Service: Engine repair

  Melissa Flores
11 months ago
Tyler and his guys went above and beyond to diagnose my moms Escape for free and it turned out to be the motor mount on the trans. Let me know it was only 1 mount and we decided to get both. They shipped one mount wrong and they went ahead and added it for her for free. They are a true blessing and we all could use that now a days! We will definitely be bringing all our vehicles here from now on! Thanks again Tyler!!!Services: Transmission, Steering & suspension repair

  Robert Pereida
10 months ago
Took my car to get my transmission worked on and Tyler and his team did a great job getting my 2014 jeep all fixed up. I would highly recommend AAMCO. They have been around for a very long time!! Rose PereidaService: TransmissionService: Transmission

  Amelia Mireles
7 months ago
Huge shout out to OJ and Tyler and the whole crew who never gave up on my AC. They knew that they could fix it and knew we really needed our only vehicle in this Texas heat!!! We are grateful!!

  Joe Montez
2 years ago
Amazing Job At first I was bothered by the price to get my transmission rebuild but its been well over 3 months and I have drove my vehicle across the country. These guys honor there warranty and Tyler the guy at the front desk is very understanding and knowledgeable. Highly recommend anyone to use them.

  Rachel Hernandez
a year ago
I definitely would recommend AAMCO. They did an excellent job on my mini cooper, they were attentive and very detailed. I was able to get on a payment plan which helped me tremendously with SNAP and Easy Pay Finace.Services: Exhaust, Auto engine diagnostic, Engine repairServices: Exhaust, Auto engine diagnostic, Engine repair

  C J
3 years ago
The reviews are accurate! I was told by the dealership where I purchased my vehicle that the tensioner on the serpentine belt was going out in my vehicle, however I wanted a second opinion as I had experienced far too many issues with this dealership since purchasing my vehicle. I called about a dozen other mechanics in San Antonio and all of them wanted to charge me $100 for a diagnostic even though I just wanted them to look at that one specific part. These gentlemen confirmed the issue for me at no charge. On top of that, they were not only professional but they were enthusiastic, upbeat and they made it very clear that customer satisfaction is important to them. They absolutely earned every good review posted. When in San Antonio, I will not go anywhere else. They are just genuinely good people.

  Pinkchick 234
a year ago
Tyler is great nice and friendly, explained the items that needed to be replaced and the cost, so there was no surprise when it came to payment. We taken both of our vehicles here with great services.

  Loyal Martinez
3 years ago
I began having transmission problems very suddenly in my SUV a few weeks ago and was unable to drive further than a few miles. My family and I have been loyal to another mechanic shop for many years but that shop was across town, forcing me to use google maps. AAMCO Transmissions was 3 miles away and these reviews convinced me to call and the friendly and eager customer service got me in the door. From the beginning, I felt at ease. John and the staff explained themselves, explained the details and the process each time a step was completed and they were good about keeping me updated. Turns out my truck required extensive transmission repair but was finished within a week, which was great. The warranty being the best part for me. Unfortunately I began having a 'transmission hot' dash sensor occurring after driving my vehicle just a few days and I did have to return to AAMCO. Of course I was upset and had my doubts about the repair. The reason why I gave 5 stars was because when I brought my truck in for the 2nd time, John and staff were completely empathetic and honored the warranty with absolutely no push back and never did I feel like I regretted the choice of AAMCO. My SUV drives amazingly now and I highly recommend this company and this location.

  Zion Harper
2 months ago
Thanks for helping in getting me back on the road. Tyler and Alex were helpful throughout the process.

  monica molina
3 years ago
We used this location back in July 2020. they picked up my car and diagnosed it right away. they even let me see the damage that happened in our transmission and gave us a quote and time frame and parts ordered fast and was done as stated. i had many questions and they were all answered and made me feel i could trust them. Great customer service and great mechanics. I will definitely use them if i ever have this problem again. i recommend them if your needing this type of service Me and My husband are very happy ( Henry & Monica Onofre)Service: Transmission

  Stephanie Williams
2 years ago
When contacting AAMCO office with a check engine light concern I spoke with Alex and was happy to hear he was able to get me in right away. I ended up having to have transmission work done and they did an excellent job in the promised timeframe. Tyler explained the warranty and the work that was completed thoroughly to my understanding. Thank you AAMCO for helping me with the repairs to get our family vehicle back on the road.Services: Transmission, Steering & suspension repair

  Rey Benavides
7 years ago
I live in Houston and had my truck with transmission issues in San Antonio. I looked at reviews for transmission shops and this one had many if not all positive reviews. So, now I am writing my own. Great service and very quick to do the repairs. Tony was very helpful in sending me pictures of what was wrong with the transmission and very fair priced. His technicians were very helpful as well, waiting for me to arrive from Houston to get some paperwork from my truck. This shop lives up to its reputation! Also informed us to bring it back in 10 days to follow-up with us to ensure everything was still in good shape. Great job!

  Susan bosquez
4 years ago
Thank u Charlie and Tyler for your excellent service and honesty. I would highly recommend your shop to all my friends and family. My truck runs so great now. I will continue to bring my vehicles here for any further maintenance they may ever need. Seeing so many classic vehicles getting maintenance done their, also gave me more confidence to let your shop work on my vehicle. Thanx again. You guys are awesome!!!!

  PredatorGamingAndVlog s
a year ago
I absolutely dislike their customer service, I took my car for transmission problem, they 1 week to get it replaced, very expensive to go back in 2 weeks with same issue, then they took 3 weeks, to check it, finally I took my car for the 3rd time, they took a month!!!! To replace the transmission again, I took back because it was not shifting, and had an oil leak, both Kyle and Alex would tell they call me to let me know or that tomorrow, then tomorrow NEVER CAME, I was the one calling them to get an update on my car!!! super disappointed.Service: Transmission

  Autumn M
4 years ago
This is a lovely location with a very kind and accommodating staff. I brought my car in with very little notice and was given immediate attention and assurance.Two lights had lit in my dash and other shops in my neighborhood didn t know what the issue could be without charging me (one shop quoted $100 just to start!). AAMCO ran the codes on my vehicle and gave it a test drive before settling in to give it a more thorough inspection - all for free.Once we determined the problem and the time it would take they even arranged a way for me to get home until it was ready for pick up. Prices were fair and I felt very well cared for. It was a wonderful experience and I highly recommend them!

  A T
6 years ago
I have never had such a good experience with a shop before. First off, every time I called I was greeted kindly. They walked me through the process of what I needed to do and answered all my questions without hesitation. They made what would have been a nightmare situation seem very calm and easy. They offered their services to drive me home since my car was staying there. Which I appreciated very much! They called to update me. They made sure my warranty company gave me the best and they communicated with them continuously. Upon pick up they showed me my old transmission and explained everything clearly to my understanding. All I can say is this shop goes above and beyond for their customers and I'm so glad to have found an honest place.Oh and there's a Whataburger across the street. So waiting wouldn't be that bad ;)Thanks AAMCO for working on my other kid.

  Kenneth Steward
3 years ago
Tyler was very professional with me and my wife.I used AAMCO twice in May of this year THE FIRST TIME to rebuild my transmission in my 2000 F150 Harley, 175,000 miles, Davidson pickup.i purchased this truck new and I am very attached to it. THE SECOND TIME TO R/R MY STARTER.The AAMCO guys took care of my truck in a timely manner and I have not had a problem with the truck .Tyler and crew repaired my baby in a timely manner and sent me home happy that my baby was running again!I had them change the oil as a preventive measure!The price was very reasonable and the work awesome, AAMCO is my truck therapist!OORAH!Services: Transmission, Electrical

  Virginia Goss
9 years ago
Today I had my car at this AAMCO for an oil change which was done quickly and I have made arrangements for some other work to be done in a few weeks. My contacts in the last two years with this company have been very good and they are always willing to answer any questions that I have. The contacts that I have had with Charles and Tony and other employees there have always been good. They are always counteous and willing to help you in any way they can. I trust them and will recommend them to other people in my area...Courtesy to the customer and good work at a reasonable price are so important in this day and time. I will continue to take my car to them for any repairs.

  Catalina vieyra
2 years ago
Awesome customer attention and fast service. They rebuilt the transmission on my Mazda, now working like new.

  Elena Casey
4 years ago
EXCELLENT SERVICE!! I first came here for transmission work as this place was recommended from a good friend. I was so impressed with the customer service that Tyler Clay provided. From a technical stand point AAMCO has provided great service to all my repairs/replacements and I have had no issues with any of their work. Tyler has always treated me the same way as he did the first time I walked in. I would have to be in desperate need to have anyone else touch my expedition.

  A D
a year ago
I've had all kinds of problems not related to the transmission they replaced which wasn't the issue in the first place , with my truck since I got it back do not take your car here they don't know what they're doing. All attempts to fix issues just created more issues.