From the business
- Identifies as Latino-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Mason
4 months ago
My car was stolen and the perpetrators crashed and tore my tire to shreds! I found my car Thanksgiving morning and was expecting the worst! Thankfully it was only the tires damaged and not the entire vehicle!! I enjoyed my day with my family but needed to take care of my car so I called and they came!! I mean it wasn t what I wanted to pay but it was worth it!! They were friendly and fast! I even learned a few things by watching them work!! Thank you again for being available at any time to assist people like me who needed help! I will definitely be by the shop to get tires for my other vehicles as well!! My Thanksgiving Day was great! I am thankful there is wonderful people out there that will make the sacrifice for others .
Leslie Zicafoose Wood
3 months ago
A friend tried to use this service and was let down twice. The first time, they supplied the wrong size tire and had to return late at night to reinstall the right size. Friend thought all they needed to be concerned about was the right size so verified before going to bed. Next morning they realize the tire they paid $225 for is very used, poorly patched up, and improperly installed. They were able to pull off every single lug nut BY HAND. This kind of mistake can cost lives. They re now ignoring any attempts by my friend to make contact. But don t worry, if you don t want to handle these issues privately, we ll make it public.
Texas Wrenching
4 months ago
Called them at 4:45am and they showed up within 45min on the other side of town. The gentleman showed up and knocked out the job in a timely manner. Highly recommend!! I have already sent out his contact information to all my trucker buddies! Thank you sir for your prompt, professional, roadside service!
Michael Feltner
6 days ago
Excellent, timely service. They were quick to help after my tire blew out, and were on scene in about 30 minutes. Would highly recommend these guys if you find yourself needing roadside tire assistance.
J.C. Everett
6 months ago
*I RECEIVED MY REFUND*The impetus to this updated post was an email that notified me my review received 100 views. I said that I would update this post at my leisure so since I currently have the time: I settled for the refund of the services that began this saga rather than spend more time and energy to encounter another series of unfortunate events.It was a $4,800 lesson I m grateful for and I hope the company improves their equipment, customer service, and general business practices for future customers that choose to trust them with their time and property.************Please see bill in photos. Enough said.************Thursday 24, 2023I had a wonderful conversation with a receptionist named Joanne last week. She seemed like the most contrite party during this process. She was so concerned about the business that she said that she would pay me back out of her own pocket on Wednesday 23, 2023. It is Thursday and I m sitting at the auto center getting my vehicle checked out, without so much as a courtesy call about refunding my funds. I will continue to update this review at my leisure because no one should own a business and refuse to be accountable for their actions. Also, good hard working people shouldn t be wasting their money on establishments that block unsatisfied customers.*please see additional entries chronicling my experience below *******************The saga continues (read the portion below to get context). I just got off the phone with the receptionist, who said her BOSS Josh with no last name, will call me back after he wakes up since he works nights. I m happy that someone can sleep while they don t take accountability for the people that use his business name to provide a service. The receptionist was just as uncommunicative as she was last night, well that s a lie, she hung up on me this time when I inquired about when I can speak to this mysterious BOSS named Josh.I m waiting on a resolution that can come in the refund of my money since I have to get this crack fixed.**********************I enjoy writing amazing reviews. I enjoy giving people credit for the hard work they do because a 24hr business is demanding. Unfortunately, I can t write a 5 star review even though the crew who came to my aid were polite and worked quickly to complete a tire patch up at 9 at night. They jacked up my truck without a jack pad and didn t secure the jack properly. They cracked my truck underneath because the truck fell.After they completed the patch I drove my truck. It drove well. However, there is a crack underneath. I took pictures and sent them to the number on posted on Google. I called and the BOSS relayed messages through a receptionist who couldn t completely answer my questions. There were a lot of numbers involved in this experience with little clarification and who would be rectifying this mistake. I requested a resolution to this since my truck was bought this year new and I m sitting in my kitchen writing this review with the impression that no one wants or will take responsibility for their actions.I will post an update if there is or isn t a resolution from this company. However, long story short: *Use this service if you re stranded and without options.*
Amanda Bender
2 months ago
Such a convenient service. I discovered I had a flat tire in the evening before heading to a dinner. I also had to be on the road for work in the morning. These guys came to my house and plugged my tire while I was away at dinner. The receptionist was stellar, and made everything so simple. Payment was completed on Cash App while I was at the restaurant enjoying my dinner. When I returned home I had some questions and texted the receptionist, she had the mechanic stop by my house in the morning before I left to answer my questions. Friendly and convenient.
Christopher Casagrande
2 months ago
My wife used these guys for a tire change a couple months ago. After the first guy showed up and put the wrong size tire on despite being given the info, she called to have it replaced. The guy that replaced it showed up 4 hours later and put it on in the dead of night. When my wife went to drive the car the next day she found that they had given her a junkyard tire filled with screws and also that the tech hadn t screwed the lug nuts on at all, to the point she could remove them all by hand. She has contacted them multiple times and has not gotten a refund or an apology. Do not utilize this business if you want to be safe.
Aaron Colunga
3 months ago
Great customer service. I was driving home when my tire popped up and it caused problems to my rotor. It was after hours, and this team did an incredible job putting me back on the road. Highly recommend. Joshua and his team is the people to call . Thank you 24 HR Mobile
Mariehel Vega
8 months ago
Amazing! They replied right away, arrived within 35 minutes and helped us with 2 tires. And they changed both tires within minutes and had us back on our road to San Antonio. Thank you!!
Kristian Davidson
5 months ago
I popped two tires on speed-bump spikes going in an apartment complex on the Northwest side of town. A quick Google search led me to these folks and I was not disappointed at all. For this to be a spare-of-the-moment issue, they answered and came to my aid in a decent amount of time, especially during rush hour traffic. They also were able to work with me and set up a split payment agreement on top of a military discount. 100% satisfied with customer service, labor, and price! Definitely recommend!
Wayne Goldston
4 months ago
Thanksgiving Eve at 7pm my son was stranded off IH35. They drove about 45 minutes to get to him. They were on another job, finished that one and was helping my son within an hour. Great service and a good price. I tipped them $50 for doing such a good job.
Jernell Davis
a month ago
Came out at around 1030pm to patch my tire and had me back on the road in no time. Would recommend to everyone. Fast, friendly, and inexpensive.
frank huron
3 months ago
Called establishment at 6 am asking for a quote for a mobile tire service was quoted $250 for a tire and installation fee .Called again at 7 am to to confirm they had my tire in stock and asked if the tire was brand new .. was informed it was be used when. After they told me it was used they brought the price down to $180 plus tax .. when asked what s the total after they couldn t even give an exact price ?Tax is the same here so how could they not know the price .Then when asked if I could use my card they told me no cash only or cash app ..Told them to go ahead and come byExchanged my information gave them my address at 7:30 am they told me they d be at my place in 30 mins .They never showed up never contacted me that it would have to be later or whatever the case might be .At 1 pm they text me asking if I need the service still.Why would I need the service 5 hours later ?Be for real not professional at all .Didn t know the total price after taxChanging the pricesNever showing upAsking for information knowing they weren t even going to come at the time we / they agreed on.Would not recommend at all.
Everett Jennings II
2 months ago
Called them over 20 times and they gave me no update and no pictures of a new tire. I was waiting for over 4 hours and they just kept making up excuses. I called them and I kept talking to some girl who sounded strung out and the guy was just laughing saying 4 hours isn t that long of a wait UNPROFESSIONAL AND A WASTE OF TIME!
Jennifer Hale
4 months ago
Efficient and convenient, beats having car towed or dealing with a spare tire. My tire was repaired on the spot at my house. Thank you Ramiro and Joshua. Stress-free and worth the price. Everyone should use this service.
Jack Barnum
4 months ago
I cracked my tire stem, called 24hr mobile tire, they were out and repaired tire within an hour. No delays to next day schedule. Was fantastic. I will use again when needed!!
Ted Hattori
10 months ago
I just had flat repair service today at home. The issue was that a screw got into the tire, and air was leaking. The repair took only 15 min. while I was comfortabley working in my office! The crew said it only needed to plug the tire since the performance tire wasn't supposed to be patched from inside. I didn't know that! In the past, Discount Tire patched from inside for a similar performance tire. Not only that, a few days ago, I visited Discount Tire for the flat repair, and I was told that the tire was NOT repairable due to the tread depth. BS! I only put 30,000 miles and the tire has 50,000 miles guarantee! Then, I was told to buy a new set of rear tires for over $1,000! After waisting 45 min, I came home. This was the reason why I decided to avoid these "sales people" at these chain stores. Anyway, again, I am very happy that I used this service!
Mr Jumbo Jet 45 Wayne
2 months ago
I was 0.7 of a mile from this tire service stranded at an HEB in downtown SA because of a blown out tire when I contacted these guys. I had a spare tire on hand and only asked these guys if they could remove and replace the blown out tire with my spare and they got back to me in around 30 minutes saying they'll put on my spare tire for me for $135. I was baffled as I wasn't even far from them and I only needed help putting on a spare. I ended up going to a mechanic 0.7 of a mile away as well and they charged me $7 for putting on my replacement spare.
Shameka Delgado
3 months ago
I want to thank these guys for taking caring me. I happen to google search and this was the first business that popped up. 5 stars for sure. I will definitely recommend you to others!!
Luiz Alejandro
6 months ago
Recommend Joshua! Great service Changed my tire at 2AM
Steven Ramirez
2 months ago
JOSHUA was Awesome tire service! Helped me with my 18 wheeler tires with no issues and very good on time!!
Allexas Pence
5 months ago
Joshua was an absolute delight! 100/10 service and replaced my tire quick and easy as pie. Can t recommend him enough
Noshe Russell
3 months ago
They came and serviced me last minute on Christmas Day ! They responded fast and were punctual with their timing. The service was also fast and affordable given the date and time !
Charles Schreiber
a year ago
Joshua and his team really answered the call for us after having 2 flats tire in our Tesla after running over a pot hole on I-35 near Schertz shortly after midnight. He found us 2 new tires (which wasn t easy) and had his guys there in a very reasonable timeframe. Good communication throughout the process and a fair price. Would highly recommend using 24 hour mobile tire service.
Briahna Belford
5 months ago
I had the worst experience of my life! Tonight, these guys helped me when I was at my lowest. Great service, quick and reasonable price. I recommend 10/10
Lauren Elizondo
3 months ago
Great people. My dtr had a flat 60 miles away from me they went out and fixed it quick and got her back on the road. Thanks so much
Barry Todd Steever
7 months ago
Excellent service, on time, and professional. I had flat on my Freightliner and decided to have all six tires changed (old tires were eleven years old). Joshua's crew (I wish I had their names) were able to do the job at my place in less than a day. Highly recommended their services. Thank you!
Xaavier Sosaa
2 months ago
Best customer service i had a flat and they came super fast and was very affordable we were stuck in a bad situation and he understood and blessed us
Hellcat Hooligan
3 weeks ago
I would be using them again five star if I can give them more I would they give a military discount. Thank you for the help.
Andrew Piatnek
a month ago
Scott was awesome. He arrived very quick and was done with 15 minutes.