Busker’s Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Delia Castillo
3 months ago
After being involved in a relatively minor accident, we drove our almost brand-new GMC truck to Busker s Body Shop in San Angelo, Texas. After 3 weeks of misunderstandings , inconsistencies, and one delay after another, Busker s returned the GMC back to us with a check engine light on (it did not have a light on when we drove it to them), a lopsided bumper, misaligned, dirty, and with broken/missing parts. Corey said to bring it back the following week. Meanwhile, the truck was turning off while being driven. We knew the GMC was never going to be the same, and instead of enduring more hassles and headaches via Busker s incompetency, we traded the truck in for another. What a nightmare. We suggest you think twice before choosing Busker s, there are others with better reviews.Edit: I forgot to mention that they demanded we pay our deductible at the time of pick-up and never called us afterwards despite acknowledging the issues mentioned above.

  Ravens FIRE
2 weeks ago
This company is good at what they do and they go the extra mile ! I hit a deer and they made it look brand new again ! Just ask for Mike !tell em Alva Allsup recomended you !

  Heather M
a year ago
I have gotten hit and had to use Busker's twice in the last year and they did a fantastic job both times. They are so nice and professional! Will and Zach were both very helpful and always took the time to answer any questions I had. They also gave me a ride home when I dropped my car off and then brought it to me when it was done. Thank you guys, so much! Hopefully I won't need your services again, but if I do I'll definitely go back to you!

  WandaM3
a year ago
They did an awesome job!! I dropped my vehicle off on Wednesday the 29th of March and told it would be ready on April 10th. I got it today April 6th, and it looks amazing!! They even washed the whole vehicle and vacuumed it! I'm very very pleased with their work!!!

  Sarah Willig
2 months ago
I love Busker s! I brought my car in with a minor dent from someone s bumper smooching my car s bumper in traffic. They were so fast, so professional and courteous, really welcoming, and just kind and cool. My car came back a day earlier than they quoted, and it was sparkling clean too! I m going to bake them cookies or something, I just appreciate them so much.

  Maryanne Casey
7 months ago
I was involved in an accident that the other driver's insurance was paying. Busker's handled all that insurance company's paperwork beautifully and did an amazing job on my vehicle. Very professional. The whole process was stress-free for me. i couldn't have been more pleased.

  mario falcon
5 months ago
Great customer service and very helpful and professional with their services. Can't wait to have my vehicle worked on and fixed.

  Sailor Dragonslayer
2 months ago
They were so helpful and understanding. If I have any car troubles again I'll know where to go!

  Frank
5 years ago
O..k.. work, not the friendliest experience tho, hence the missing star. The truck came out awesome, aside my added wheel well light passenger rear was replaced on new fender, tho the power & ground wires were pinched between the bed and frame... My front brakes feel spongy now, and the A/C I replaced one day before the incident blowing a cool 42� now it blows a surprising 72�now. Now, I admit I don't go pretty up after work, or before I run around but does everyone need to treat me as tho I'm a criminal? After I returned with the cashiers check "since my company's check wasn't insufficient" I was treated with a smile at least. That is before they tried to have me sign power of attorney over to them you know incase that darn insurance company decided to send them a $300 check in my name by "mistake" that way I didn't have to waste 5 minutes of my time signing it... Being I live down the street!.... Good mechanical work, good body work, decent paint for what came out a rushed order. Few imperfections in paint such as bubble and some piece of debris painted over, new deca and put on hastily and damaged. It would have been 5 stars if only I had been treated more like a business owner and less like the criminals on my street that so love to shop at my company truck! Or even a little less charged for the mediocre service my inadequate attire so demanded. Will I go back? No. Will I recommend them to friends? Yes. Just because they judged me and expected to be short changed by myself, dosen't mean they will judge you. I am judged everywhere I go, as disgracing as it be I am growing used to it as I grow older. My suggestion get a fresh haircut, fresh shave, new suit shoes & tie and bring a bottle of wine when you come. Then I'm sure you'll be welcomed as an equal, or at least a customer and not a criminal. I apologize for the length but I like to tell the whole experience if I'm going to bring up the negative so you can be your own judge. Thank you for your time I hope this helps... lost another star for I just noticed the strips missing from the roof...SMFH!

  Blair Peavy
a year ago
I've been meaning to review busker's for a while. Our insurance sent us here to have our vehicle repaired after hitting a deer. I will say they were pretty fast at getting it done, but I feel like when you get your vehicle repaired it should look almost as good as it did before the accident. It didn't. There was still black marks on the car, deer hair and a dent. I wouldn't say they did a terrible job, but I dang sure wouldn't bring my new SUV here if anything happened to it.

  Jeremy Schwertner
2 months ago
Very easy to work with and got my car out in little over two weeks

  Efrain H.
10 months ago
Got the hood painted and they didn't bother smoothing the areas with paint chips prior to painting. Brought it to their attention and they said that wasn't covered by the insurance. I figured they would have done it or at least given me the option to pay extra to get it done. Who shoots paint without smoothing out the area first.Service: PaintingService: Painting

  AJ Vaughn
a year ago
I had to use Buskars for some body work and paint_ these guys are AWESOME! They kept us informed on all the details of parts coming in, they did a fantastic job and should we ever need any work on our vehicle's again _ we will be back! They went above and beyond to get repairs completed so we could go out of town. Great service!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Leslie C
a year ago
This place exceeded my expectations when it came to my repairs. I was told it would be ready in 4-5 days; it was ready in two. On top of that, they offer an option that keeps you up to date on the status of the repairs. The car looks amazing and the staff was super friendly. I would definitely recommend this shop to anyone.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Aubrey Barina
2 years ago
I hit a deer a couple weeks ago and my insurance sent my truck to Buskers. I got it back exactly 2 weeks from the time it was brought in. (Was supposed to be up to 3 weeks) I definitely recommend them for any collision. They did an amazing job and had my truck done in a timely manner!Services: Painting, Body & TrimServices: Painting, Body & Trim

  J Pre
2 years ago
Quick response, quick estimate, quick repair. Part took 4 days to arrive, car drop off was 8am and they had replaced the regulator for my power window completed by 11am. Estimate was within $20 of 3 other local shops and timeframe was 4 days sooner. Friendly staff as well.

  KIM TORRES
9 months ago
Corey and his team are always amazing. Their work never disappoints! We will only trust them with our vehicles

  Terri Rodriguez
2 years ago
Car was returned to me needing an alignment, steering wheel not centered, and missing parts. Man in front questioned me if I'm sure thats not the way I gave it to them. They sent my car to Caddos alignment, which should also get 2 stars because I had to take the car back another time. My car was returned finished. Reason for 2 stars is...don't return vehicle until it completely finished. Especially when I had already turned in my rental.

  Keynon Lannom
3 years ago
Had some work done after a small accident. About a year later the clear coat started to peel. I took it in and they fixed it...no cost. They also touched up a few dings etc. Great work and extremely helpful and courteous staff.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Nicole Reyes
6 years ago
Buskers did great repairs on my truck can't even tell someone hit it, it looks new again! Will recommend to everyone!!! And Poe was great at keeping me informed and was very friendly. My vehicle was ready within a week. Yay!!!

  Olivia Cobb
3 years ago
I was the victim of a hit & run...and they smashed the right side of my car in. Both doors were destroyed! Cory helped me from the estimate to the final repairs & he was great! I m sure I had a million questions but Cory was always patient, kind, and so professional answering each one of them. After Busker s finished...my car looks brand new, & better than it did before the accident. Hopefully I won t have to get body work done again, but if so, I won t trust anyone but Cory Flippin & Busker s Body Shop to get the job done. :-)Services: Painting, Body & Trim

  Amy Cowley
3 years ago
I have used Buskers multiple times over the years and they do great work but today I pulled up to a sign that says call for a estimate an estimator will be out shortly. Well I called to find out no estimator will be coming out I actually need and appointment and the latest appointments are 3:30 on any day. I understand it s a covid thing for an appointment but I live out of town and work full time. When I told the gentleman that answered the phone my situation he said they could not do anything for me. I m very frustrated that I have to find a new body shop when this is where I would prefer to do business here and support a Aggie owned business on top of that!!

  linda warren
6 years ago
Just received my pickup from Buskers after being t-boned. They did an absolutely awesome job on repairing the extensive damage to the passenger side. Poe as well as the front office were so helpful, courteous and friendly throughout the process. Hopefully won't need a repair shop ever again but, should the need arise, you can bet Buskers will be my go to choice!

  JEFF W
5 years ago
They did finish a little TOO quickly in my situation WITHOUT repairing a nasty dent along side the current claim that I had told them to repair/paint. I'd agreed to pay the extra. Who wouldn't? Wish I could post photo on here. Beware of 3 party communication. Get everything in writing. Most say they are very good but I had a bad experience and they weren't willing to work with me on it at all.

  Josh Rob
9 months ago
Ive dealt with them multiple times. They do it right everytime. The most recent, my 16 year old truck came back looking like it came right off the lot brand new!

  Juan Ozuna
5 years ago
Richard has great customer service. We have worked with Richard twice now. He is always very professional and answers all my questions. He picked up my vehicle and dropped it off when done. Richard is a huge asset to the Buskers Body Shop and I will always refer my friends and family to him.

  Offbeat Hotrods
8 years ago
The customer service by Poe Picasso was absolutely horrible. He was rude the whole time and, even asked why I brought my truck in. I'll tell you why, full coverage is full coverage that's why! I was thinking about bringing my 73 Mach 1 there for paint and body but not anymore they've lost a customer for life and I will strongly recommend against them from now on to everyone I know.

  Thomas Waldrop
15 years ago
I recently took my 2007 Chev Silverado to this place due to a rear corner panel getting damaged in a hit-and-run. Not only did they do a flawless job on the repair but when they returned the truck to me it had been vaccumed and the exterior cleaned with no spots (saying something in San Angelo). I had just gotten back from a 4-hour drive before dropping it off so I didn't expect this nor should they have had to. Repair was also done in 2 days, as opposed to the 3 they estimated.

  Shawndee Masters, LMT
7 years ago
In June of 2013, I was involved in a hit & run, thanks to another driver's stupidity.Busker's Body Shop came highly recommend to me by my insurance company USAA. So I trusted them, USAA has always taken care of me. I had a rough 6 months, surrounding this time & all I wanted was my Rav4 back in my possession.I didn't tell them right away, but when I got my Rav4 back it had scuff marks. It was annoying but I just wanted to drive it & not want to fight with it or deal with it. So I didn't at first... but I had my tires balanced & rotated at Walmart just a month before the accident. After it was fixed at Busker's Body Shop, a few weeks later I took it to get a rotation & balance, again, like usualy, my back tires had rubbed unevenly, & were both bowed inward. Turned out Busker's had only ordered a front-end alignment from Caddo Alignment. What I have since learned from USAA that if you do one alignment without the other it will throw off the other, they MUST be completed at the same time.Which, Caddo or Busker's both should have caught, or they didn't care & wanted my car to break, so I could give them both more business.... I had previously had what I felt were issues with Caddo Alignment, but I wanted to give them the benefit of the doubt, but that confirmed my previous suspicions. So requested my car be taken to Angelo Alignment, they found that the misalignment had also caused a broken bolt, which, I was stuck paying for, as well as a new set of tires.I had receipts to prove everything which was the only reason why Busker's Body Shop did ANYTHING to no really make it right. They drug their feet the WHOLE way.I remember the owner being complete jerky, until I could back what I said & then he straightened up a bit.I was 23 years old at the time & my daddy wasn't in town because they are Missionaries & I was so depressed & angry, because I was dealing with these awful men, after the hit & run involving two men, & I had no one to take care of me or love me.They said I put the scuff marks on my RAV4.Plus, the paint had started peeling off, where they had worked, which was another reason I took it back. Oh, and the flare was misaligned on my SUV after they finished.I rescheduled the new fixes they caused & I showed up, the day or so before 4th of July & no one was there, they had closed early the day before & didn't take that into account when they made the appointment, nor took the time to reschedule or call me.I called USAA and they had to reschedule my appointment.Thank you Julio (Premier Automotive), Daniel Ortiz Automotive, Angelo Alignment & Tom's Tire World for taking care of my vehicles & I!!!! :-)

  Ruth Brown
a year ago
I had them replace my Sun Roof, they got it done quick and I'm very pleased with their workmanship!!