Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Opeth M
4 months ago
I've brought several vehicles here for inspection and it's always been quick when I went. Once you're in, it really is about a ten minute inspection. The owners have always been very friendly. Steve is serious about vehicle safety and he's the expert. If he told me something was wrong with my vehicle, I'd go get it fixed and come back. The bad reviews are possibly from disagreements over a vehicle that is not up to Texas safety standards.
Tracy Rumsey
3 weeks ago
Don t go here you will get scammed out of your money and rude beyond measure. Do not recommend this place to anyone go somewhere else you will think me later.
Michael Crawford
3 months ago
This guy screws people around on inspections and I would never go there again and would recommend using any other reputable place.
Charlotte Jenkins
3 months ago
Super easy, fast inspection. No haggling, 1/4 of the time it s taken me anywhere else.
Kyle - GD Christian
a year ago
If only I were able to give less than one star, I would. Read all the other reviews. This owner curses you and tells you to F&$@ off?!?He is clearly possessed by demons. It s actually sad to see.Don t go here, you will regret it!
Bob Potts
a year ago
This is a great place to go for car inspection. It was quick and easy. Owner was a really nice guy. Inspections is all he does and it was so much better than what I have seen from other sites where they are to sell something else. Good place to go
Jerry Applebee
a year ago
Brothers Automotive has been my vehicle inspection location for many many years. I have always been treated with respect and never experienced a single problem with service quality or customer relations. I HIGHLY recommend this inspection location!
Dustin Shead
a year ago
The guy working there is VERY rude. I asked him a simple question and he snapped on me. He snatched my old receipt from me and throw the new one at me. Good service but bad customer service.
Anna Herron
11 months ago
Best spot for your vehicle inspection! He s very quick!! It s so nice just ti get in and out. Cash or check only.
Jerry Eastman
4 years ago
Second time I have tried to get my vehicle inspected. The first time, a year ago, Guy was VERY rude, unprofessional and spouts traffic law like he knows the penal code. This time he again was OVERLY rude and said he's always getting in trouble with DPS. He told me to have my vehicle inspected somewhere else, as I unhooked front lights, as he said no other lights are allowed but headlights. Last year when I disconnected them he did the inspection, but was very rude, sarcastic and unprofessional about his manner of dealing business. He has a sign on his register, "friendly Texas spoke here." I am from Texas and would hate for some visitor to take their business to him as he will give Texas a bad name.He is inexpensive, but he could be given the service away for free and his attitude would prevent me from ever going there again or referring anyone to him.
Thor Quintanilla
a year ago
Stay away. Highly shady character.... Not a safe place to do business
Wayne Sparks
4 years ago
Just had the worst experience in my life at Brothers Auto,& Steve Ortiz.He is the rudest person I've ever met, hands down.We all have our days where we just aren't into it, I get that.I had to fix my brake light on the cab. Went got a.bulb and fixed it. When I went back I pulled in at the back door, he lost his friggin mind. Made me pull around to the side door. But before i did he.got in my face asking me who told me to block his back door. Anyway he passed my light, brought me the paperwork and proceeded to tell me to take my business elsewhere. He won't have to.worry about that. I don't like to judge folks but this dude needs an attitude adjustment..
J Pre
6 years ago
Come here every year for my inspection, both the gentleman who works here and the lady that is here are very polite. They do the job, get it done and do it well. They may not be conversationalist, but they are good people. Twice now the gentlemen had helped with a problem on my car for a reasonable price and completed the job quickly. Come see for yourself, you'll appreciate the straight-forward, get back to your day kind of service.
Tyler B
5 years ago
The mechanic here was straight to the point. Which I am guessing is what other reviewers described as rude. However I thought he was nice enough and helpful. If you want a thorough and to the books inspection, with a no nonsense mechanic then this is the garage for you.
Esther Sutton
2 years ago
Quick and easy place to get you Vehicle state inspection done. Nice guy, checks everything out. Just remember he only takes Cash or Checks, no Credit Card payments!
Brody Deuce
10 years ago
Very Very rude. I was told my inspection failed due to low power steering fluid. I asked if he had any and I could fill it up and pay him for it so I didn't have to come back. he then was very rude and said he just inspects and doesn't do auto work. He said I was wasting his time and to get out. I told him I would be happy to pay for his labor also and he told me to get out and walked out and shut off the lights (guess it was lunch time). I would never go back here and would never send my wife as it was a very rough place to go. No customer service. I'm not even sure if a low fluid constitutes failing the inspection anyway. I will be filing a complaint with DPS.
Yesenia Buenrostro
3 years ago
Today was my second time going there within a months time for 2 different vehicles. First time I thought he was just having a bad day but today he was rude again. Both vehicles got inspected since there's nothing wrong but I will never go back to him. He is rude n creepy. I wish I had read the reviews before going.
Jay Phillips
5 years ago
I went into have my car inspected and showed him my insurance information via my phone. He immediately walked away to write some information down. I followed him with my insurance and asked if he needed the number. His response, "Are you going to tell me how to do my job." I told him this was BS and left. I went to Daniel Ortiz on N. Oakes. He is a super guy. Very professional. Unlike his brother!!
Chris Chavez
4 years ago
Called me an idiot 5x because I asked a question about the window tint. I ve never had an inspection go this strange. Totally threw me off how he responded. I don t write reviews... but this one was easy to write. Hope you have a better experience than I had.
Drew Searsy
8 years ago
Read this review (after the fact) on YP: "Brothers automotive. will try to screw you over by failing your truck on an inspection then tellingyoy that you can buy the part from them and charge outrageously for the part so just to save yourself some trouble go somewhere else. this place will screw u. o and the guy doing the inspection is rude and may try to start a fight with you!!!"My review: brother's automotive: Rude and disrespectful. Very unprofessional. Tried the exact same thing (mentioned above) - I went elsewhere and paid half the amount quoted, fixed the item in question, and brought it back to pay to get my inspection. When I got out to pay, he walked behind me, got in my vehicle with my two kids and sped off around the shop without my permission. I would have happily drove it to the other part of the shop. The 1st time I used this place and he was rude, I just thought he was having a bad day. We all have them. We all need grace. This time was over the top...will never go back and I would advise others to use Jiffy Lube across Hobby Lobby. Those people are kind, honest and professional.
Adam G
8 years ago
The gentleman running the place was friendly and professional. I didn't run into any of the problems other people have talked about in their reviews. Keep in mind this is NOT a maintenance garage they just do inspections, don't expect any fixes while you're here. Otherwise, quick service, I was in and out in a few minutes.
Michael Perry Buck
6 years ago
This guy was so unbelievably RUDE and a SCAMMER! He told me for my travel trailer to meet inspections, it needed reflective tape. After I showed him the law, and where I don't have to have it.. he charged me $13 or no inspection. That the state authorized him to require reflective tape even though it wasn't law. Ripped me off and knew it
Mick Crocker
4 years ago
This RUDE and CREEPY (wouldn't even consider a man) is Steve Ortiz. WORST customer service of all time. This is my first review and I feel like it is necessary so people do NOT WASTE THEIR TIME OR MONEY. My car passed but the way he spoke to me was not right or acceptable. DO NOT GO HERE! STEVE "THE DIRTBAG" ORTIZ.
Jimmy Kennedy - JK Productions
4 years ago
I called to see how long their wait was for vehicle inspection.Here is the transcript of the call.Him: Brothers AutomotiveMe: yes, I was calling to see how long the wait is to get my vehicle inspected.Him: 30 minutesMe: Ok cool, I m coming from big spring so I ll check to see if the wait is still short when I get to AngeloHim: You re bothering me, you re wasting my time. Just come by if you want to.ClickTotal time.......23 seconds.No sir I will not come by your shop, wouldn t want to bother you or waste your time by bringing you my business.
Rachel Rodriguez
2 years ago
HORRIBLE SERVICE IN SAN ANGELO BY FAR! MY SON WENT IN FOR AN INSPECTION TODAY, HE HAD A DECAL ON HIS WINDSHIELD AND THE INSPECTOR SAID HE COULDNT HAVE THE DECAL AND SCRAPPED IT OFF AND WHILE DOING SO EVEN SCRATCHED INTO HIS WINSHIELD. DO NOT RECOMMEND THIS PLACE AT ALL.
Britni Hunt
5 years ago
The owner is rude and unprofessional. When I didn't agree for him to instill power steering fluid; he threw my insurance card in my truck and said, "then do it yourself!" And slammed my door before I could get in.
Cynthia Davis
4 years ago
This is the rudest person I ve ever met. This man is very unprofessional and speaks down to you. Don t waste your time here at this business. There are tons of other places to get an inspection done. How he s still in business is beyond me.
Crystal Galarza
a year ago
Please Please Please!!!!!, DO NOT GO HERE! Go somewhere else! The owner is a jackass! He is very rude and unprofessional! Save your money and go somewhere else.
Meow It
6 years ago
If I could give NO STARS or NEGATIVE STARS I would !! I'm NEVER EVER going back to this LOSER ever again. He was EXTREMELY RUDE as all the reviewers here already know. He didn't want to pass me for a TINY windshield wiper "tear" which did NOT affect ANY safety at all, they worked PERFECTLY FINE. Anyways, I paid him $30 for just the front 2 wipers because I did NOT want to waste MY time with this OLD BAG. When I took LESS THAN 30 seconds to THINK about it, he said "You're wasting my time". OMFG I wanted to KNOCK HIS HEAD OFF with my famous Taekwondo Spinning heel kick to his cranium. But, ofcourse I have to just "Get this done", which is why this OLD BAG is still in business. He actually had the NERVE to tell me "Well I have to make a profit. I don't care what price other businesses sell their windshield wipers for". Then he REPEATED himself TWICE as if I was hard of hearing or something. I just killed him with kindness to GET IT OVER WITH because NEXT time, he will NOT be seeing me again. LOSERS like this OLD TRASH will go out of business one day. He still has the SAME black corvette all dusty and beat up in his "garage". The OLD WEAK GIRL will soon be DONE and PAY for all of his RUDENESS one day. Karma will get him REALLY GOOD !!
Melissa Watson
2 years ago
BEWARE!!!! DONT DOOOO IT! Save your time save your money save your peace. Owner is arrogant and rude. And will refer you to the DPS for failing your inspection for nothing at all. You will go to another inspection place and pass with flying colors.