O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katie Ramsey
4 weeks ago
Went to pick up new bulbs for headlights & a rear wiper blade. Payton went out of his way to help me & ensure I had the parts I needed, then he went out to my car & installed the new parts! Super thankful for him & his help today! Would have taken me much longer than it did him! Thank you Payton for your kindness! I will be back!

  Miguel Leon
a month ago
Came in with a dead battery and got the help I needed and more! Ernesto was very professional and had a positive attitude with all that was asked. Would recommend.

  Anita Gutierrez
4 months ago
My check oil light came on and I just happen to be driving in the direction of where this O'Reilly is located. Ernesto was so helpfully and kind to help me add oil to my car. His customer service was on point. Thank you so much Ernesto!

  Danielle Kaminski
2 months ago
Dan was incredibly kind to me this Sunday and helped me get the right part for my vehicle after going to two different other stores. Highly recommend!

  Diana Martinez
6 months ago
Thank you so much to Ernesto for helping me out and getting my battery changed! My battery was really stuck in there but he was very helpful and patient with me! He really did an awesome job and you can tell a lot of the regulars that come here appreciate him!

  Raymond Ogas
4 weeks ago
3-16-24 saturday @8:10 pm i ran into peyton at the round rock location on n mays st. In round rock. That young man is a rockstar. Very respectful and a true asset to your business. That kid made a awkward situation for me very comfortable and I appreciated that. Please acknowledge his efforts and consider this kid for a promotion or a raise. He is a wonderful human being and the world is a better place with him in it. God bless you petyon, your positive attitude is definately gonna serve you well in the future. I wish you well alwaysRay Ogas

  Robbie Kabali
3 weeks ago
Juan knew exactly what I needed and led me right to it

  Nora Cantrell
5 months ago
Many thanks to Payton. I was traumatized, my driver side windshield wiper blew off during a storm on 10/23/23. I had recently had them replaced at a different company, which was closed when this happened. I stopped at OReillys purchased a wiper, however it could not be put in cause it was raining, I stopped by OReillys this morning at 7AM, Payton not only put in the new wiper he also checked the other one to make sure they were on there securely. I was on my way in 5 minutes. Payton, you helped me out today, and for that I am grateful, you are a tremendous asset to your company! Keep up the good work. This is why I only go to OReillys for my auto supplies.

  Ruby Cruz
5 months ago
Dan from OReilys Auto Parts was and is amazing. He helped me put my windshield wipers on during the rain. I said I could cashapp him a tip, but he refused. Thank you Dan!

  Brandon Fuller
5 months ago
I had a dead battery and stopped by for some help. Ernesto took care of me and his customer service was top-notch. Thank you Oreilly s and Ernesto!

  Alexus Daniel
6 months ago
I came here to get a passenger tail light and Enesto was very helpful. I know they don t usually help you install stuff but he came out and installed it for me. He was great help thank you.

  Mehdi Hashemi
6 months ago
Worse experience ever with guy name was DAN!!!!!!I went there to return my battery Wich I bought less than 24 hours ago but this guy was so rude he was making fun of me and start laughing at me with other costumers because I wasn t aware of return policy I told stop making laughing at me he said what are you gonna do about it!!!!!!I said I call your manager he said he Doesn t need this JobNever go back to Oreilly anymore, I gonna consultthis to my attorney

  Mike Macejka
a week ago
I deal with James in commercial sales. Always professional and helpful.

  Bryan Garcia
9 months ago
My car had broke down on me three weeks and I couldn't get a diagnostic because the battery was dead but even if I bought a new battery I couldn't do nothing because the car wouldn't start so the battery couldn't get charged but anyways the fact that this O'Reilly's has always been here for me. I was able to buy 5 different parts within 3 weeks to get my car fixed. They're good people and great store. They've been very helpful and always had what I needed. My car is up and running and it's running now

  Miguel M
7 months ago
Ernesto really help my friend and I out of a pickle. We got turned down by Autozone after our battery died because it was too dark. We came here and Ernesto helped us with diagnosing the battery. While he said it still had some life in it. We ultimately chose to replace it and he helped us install the new battery. Great person and good customer service skills.

  Cuong Huynh
7 months ago
After being sent away from the AutoZone store at 400 W Palm Valley Blvd because of their "After Dark" policy, we came to this O'Reilly store and asked for help. We met Ernesto, the assistant manager. Even though it was dark, Ernesto was willing to come out of the store, checked on our car battery and alternator to ensure the issue was addressed properly. After the test, Ernesto said the alternator was still in good condition and the battery was about a quarter of its life. The problem was mainly because of the eroded connector. He offered to clean the connector so we could continue using the battery until the end of its life. We decided to purchase a new battery and replace it. With a bad situation that we were in, Ernesto turned it to a better one. His customer service was what every customer hoped for . Thank you!!!

  Augustina Gonzales
2 months ago
Great service..Nice gentleman who helped us his name Ernesto thank you..

  koral trimble
3 weeks ago
They re fantastic! Always helpful and nice.

  edna louise
8 months ago
What a great place! I came in with a dead battery which they had a replacement in stock. Ernesto installed it for me for free! I was in and out of the store in less than 20 minutes. Thank you!!!

  Krystal Hill
11 months ago
This store really needs some help! These guys with the exception of Glenn, and John are just ridiculous, when dealing with the manager or a gentleman named Joel they don't seem to listen or pay attention to common sense things. Parts are always wrong and the delivery service for being 1.2 miles away is just crazy! Time to switch to a different store I guess.

  Brian Andrew Parker
5 months ago
Needed new wipers. Got great advice, and service (including on-site install) in and out in under 10 minutes!

  Jennifer Little
a year ago
Ernesto was great! He helped to find the right air filter for our car and even helped us install it, which is not normally a service offered. Having someone to above and beyond is always great!

  Samuel ILonze
4 months ago
Slight delay before service with no apology. Overall, ok store.

  Joshua Johnson
a year ago
Greg did his job PHENOMENALLY. Absolutely outstanding. Came in clutch with the dealer part next day. Ernesto and the other guys created a great atmosphere when i came to pick my radiator up. 5 stars...

  James McCants
a year ago
Our head light was out on our Nissan Juke.We talked Ernesto at your location on S May's in Round Rock. He was very very nice to us.He showed us several options of bulbs and explained everything. He isexcellent and very kind. He knows how to treat customers. Keep him and give him a raise. I will now go to O'Reilly for car parts need. Thanks Ernesto keep it up!!!!

  Johnny Rushing
a year ago
Went to this store today and the counter guy Chris was rude. He claim to not know anything and exactly what I told him I had to call the Hutto store to get him to get the tool. They let him know the same thing I asked for. Hate coming over here but Hutto store the best one around didn't have the loaner tool.

  David Munoz
7 months ago
Ernesto was supper helpful! They helped me with my battery and saved me SO MUCH time. Thank you guys!

  Axcross Towne
5 months ago
Awesome. The staff are always there to help you. You guys rock. Thanks you guys.

  Lexia Jones
2 years ago
Ernesto was very knowledgeable about the batteries and the warranties for each of them. He checked to see if I needed to replace the battery or just charge it. He ended up helping me replace everything in the rain and in about 15 minutes I was on the road! Definitely will come back for his services.

  Gabrielle Bauer
5 months ago
They were very nice and no female tax