Cutting Edge Automotive & Performance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Hendrick
a month ago
Title: A Tale of Two ExperiencesOur relationship with Cutting Edge Auto has been a long-standing one, primarily through my wife's consistently positive encounters over the years. Their reliable service and professionalism, as experienced by her, cannot go unrecognized and deserve due acknowledgment.However, my recent interaction with them paints a slightly different picture, one that necessitates sharing for a balanced perspective. In the midst of a sweltering day, I found myself in need of a Freon refill a straightforward request, one would assume. Yet, the situation quickly devolved into a less-than-ideal customer service experience. After an hour-long wait under the punishing sun, I was informed that their Freon machine was malfunctioning and that I would need to return another time. While an apology was offered, along with a suggestion to purchase Freon independently for them to fill, the understanding seemed to falter from there.Seeking to confirm the cost of this service, given the inconvenience and previous wait, I was surprised to find the proposed charge to be $50. My attempts to negotiate, considering the circumstances, were met with frustration and ultimately, a sharp retort "This ain't the price is right!" followed by a disheartening dial tone.This interaction left me feeling undervalued as a customer, questioning the eagerness of Cutting Edge Auto to foster new client relationships. Despite this, I feel it's important to maintain fairness in my review, hence the 3-star rating. The respect and satisfaction my wife has consistently found with their service cannot be overlooked, and it is in the spirit of these positive past experiences that I choose to leave room for improvement, rather than outright dismissal.In hopes of a better future engagement, I urge Cutting Edge Auto to consider the full spectrum of customer service, recognizing the value of every individual's experience.

  Travis Willhelm
a month ago
having used CEA for many years, Albert and his crew have always been a pleasure to deal with, from their knowledge and ability to get the job done at a fair and competitive price and quality of their workmanship. they have handled multiple vehicles for me and as a family-owned business they treat you as family also.

  Pete Villarreal
2 months ago
Albert and Steven are the best and most honest people you will ever meet!!Very knowledgeable about all types of vehicles!Recommend 110%!

  Chris Milliron
a year ago
I phoned the shop looking for some help on an installation of a supercharger for my car. I spoke with Albert and he was very forthcoming about working with and installing the supercharger. He stated he probably could do it, but had never done one before. He then assisted me in finding a performance shop that might be able to help me. If and when I need work done in the Rosenberg area I would definitely give these guys a call!

  Sam Davila
a year ago
Upon calling to service my vehicle, I was told that due to my car not being operable that they wont have the space to store it. I suggested their opinion on other repair shops and left it at that. After about 10 minutes, I received a call from the owner, Mr. Aguilar. He suggested taking my vehicle to the dealership to see if any recalls were out there for this particular motor because he's come across this same problem with similar issues.(Granted I have 117k on the motor) With nothing to lose, I had my car towed to the dealership. Sure enough there was a recall and I would be getting a new motor. The only reason I called Cutting Edge was purely word of mouth on their workmanship. Mr. Aguilar took the time, even though knowing he wasn't doing the work, to call me and saved me tons of money. If this isn't honesty and integrity I don't know what is. A huge thank you Mr. Aguilar!

  William Garnes
6 years ago
This is the only place I trust with my Ford vehicles. The two brothers that run this place have always done a great job keeping my vehicles running strong. Friendly and honest service offering cost-effective solutions to my family's automotive repair needs.

  Dave White
6 years ago
Honest Hardworking and Great Experience! The team there really care about people and your car! They treat you like family. We wish we knew about cutting edge years ago! From now on we are taking all of our cars and truck here!

  Michelle Brock
2 years ago
I was referred to Albert, owner, and although they were super busy, he fit me in forto give me an estimate the same day. I was in a bit of a time crunch. Super friendly and excellent work.Service: ExhaustService: Exhaust

  Patty Houston
3 years ago
I live far from this shop but have been coming these guys for years on all my vehicles! Its hard to find an honest and fair auto repair shop. So, after finding these guys, I don't go anywhere else!

  Ron Torgerson
5 years ago
Albert is a honest owner and great technician you take your vehicle to him for a repair you won't be disappointed..

  Carlos Garcia
a year ago
Albert took care of my vehicle. Great mechanics.

  Robert Cantu
11 months ago
Awesome work and great people. Highly recommended!

  Anthony Felt
8 years ago
A no frills auto shop that's honest and they get it done in decent time. I recommend them for common repairs.

  Jesse Lambert
7 years ago
Great and timely work for a good price and no run around

  Sanjuanita Vela renteria
a year ago
Always very helpful!

  Epheez Hustler
3 years ago
It just was great is all I can say

  Bryan Alt
6 years ago
Great prices and honest work

  Barry Noel
3 years ago
Excellent service, friendly staff.