Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
haseeb naqvi
2 months ago
Mario and Linda are good people. They always help as best as they can and do a great job repairing the vehicle. This was the third time I got one of my car's repairs from them. Highly recommend
Michael Messina
4 months ago
I met Mario for the first time the other day. This man treated me like family. He was fast, fair, honest, and just a great person all around. I will, unfortunately, need body work done on another vehicle, but I have no reservations about giving more business to Mario's. They are awesome!
Olivia Perez
3 months ago
Highly recommend Mario s paint and body. My husband had his Kia k900 there & they made it look brand new. It looks better now than what it was when he first got it!
LalisDivine Designs
9 months ago
Horrible place to take your vehicle for auto body repair. They are always in a hurry to get you out the office or off the phone. Always giving you the run around for everything. Took them almost a month just to get an estimate and parts. At the time to drop my vehicle off for repair, i was sent to enterprise with no reservation code and could not get a rental due to after business hours. I was left without a vehicle, had to catch a ride back to Mario s where i then cancelled and the lady in the front office didn t seem to care, and gave me my keys back with no hesitation. Horrible customer service, and doesn t care about their customers needs. I will never use or recommend them to no one.
L SCOTT
a year ago
Great service and communication. Fast turnaround and the work is impeccable. This is not a simple repair. They ordered my parts, got me in, gave me a ride home and to be able to talk to technician/ owner definitely set me at ease. I will be back for other issues w/ paint and body. Definitely recommend this shop.Service: Body & TrimService: Body & Trim
Carol Garcia
4 months ago
Car looks great. People there were great. I would recommend Mario's.
Elton Simon
7 months ago
Excellent Service in repairing my vehicle. Great Staff. Highly recommended
Childish Brandino
2 years ago
Perhaps they were better pre-pandemic, but please take your car to *any other place* in Richmond or the surrounding area. Not only do they lie to you about when you can get your car back, but they also have poor customer service I agree with a previous Yelp reviewer that they refuse to even have a phone conversation if you have any concerns. While it seems like some people are happy customers, don't take the risk!
Elizabeth Evans
2 years ago
They were supost to fix a power window which they did not .because the window stop working again but not only that both of my doors to car panels were popped out of place. They ruined my car this is type off stuff people get sued . Been loyal customer for 15 to 20 for year and I will highly never recommend them ever. They screw your car up and wot take any of the responsibility.Service: Electrical
Ben Wilson
5 years ago
Mario's does a fantastic job!! He and his team repainted our front bumper and put the stripe on. Mario is a great guy!!
Leslie Nolan
5 years ago
I was involved in an accident and had to have my car picked up. Mario was there within the hour to get my car. After the adjuster came to assess the damage at his shop, Mario immediately began work and was finished in a reasonable amount of time. Upon picking up my vehicle, everything looked great and the cost to me was $100 LESS than my deductible! I am VERY pleased with the service and speed of this body shop and will definitely be recommending them to friends and family members. Great job Mario s!
Nidhi Sinha
4 years ago
Mario and the lady at the front office is great! They fixed my husband s car that someone had bumped into in less than 2 days. They are pleasant and genuinely nice people. I d give them more stars if I could! Thank you, Mario!
C�sar
2 years ago
Car taken for body repair after a very minor accident. All that was damaged was the back bunper, and it was just lightly scratched. They've had my car for more than a month. They never told me ahead of time they were having issues getting parts. But, this has been the excuse day after day of broken promise timelines. I have no clue when I will get my car back. Avoid this place at all costs.Service: Body & Trim
Steven Poe
2 years ago
Excellent work, beautiful paint job they did on my truck. I tried a competitor but they had to redo the paint job 5 times and still didn't get it correct. Only had to go to Mario's once, never will I ever go to another place for paint and body work
Estella McGill
a year ago
Did a meticulous paint and body job on my vehicle! Have used them for all my vehicles and always provide excellent service . Highly recommend to all!Service: Body & TrimService: Body & Trim
Veronica Salinas
3 years ago
We have been using Mario's for years! He and his crew are fabulous. We have always been satisfied with the work they do for us! We will always refer friends, family and customers to him.
Mr West
10 months ago
Twice I called, twice they told me they would give pricing, twice they ghosted me. Not doing what you say you will do is called low or no integrity. Not my kind of place.
Lieba Zebra
2 years ago
Horrible experience!! I was promised my car back last Monday, they extended it to this thursday and now they re extending it to this upcoming Monday. If you can t do something on time, atleast don t lie. Awful customer service. I would not recommend this to anyone ever as my car is now a week or more late.Service: Body & TrimService: Body & Trim
M O
a year ago
I always have a great exhorting with Mario and his team, they are really fair and great at communicating issues they see.Service: Body & TrimService: Body & Trim
Philip Sardelich
a year ago
Their Service was great used them twice other than waiting on Backorder parts. I was very please. I would recommend them.Service: Body & TrimService: Body & Trim
Dale Belsaas
6 years ago
These guys did an absolutely amazing job on my 2017 Silverado 3500. Had a nasty bumper corner scrape. And now .. it's just gone. It's perfect. Done in one day. And a more than fair price!
Mom2 Chito (mom2chito)
5 years ago
Mario and his staff are AWESOME! We were under a time crunch and they were able to get the repairs done in the time frame. Work is Excellent. Highly recommend A++++
Ram Estrada
2 years ago
Mario has done work on two of my cars. He will be the only one to get my business. He is by far better than dealing with the dealership.
Jacinto Jimenez
3 years ago
It was a honor to have my vehicle serviced through Mario's staff is very friendly polite and had the job done perfectly and on time I have to give give Mario a lot of respect he's a man of his wordService: Body & TrimService: Body & Trim
Barbara Munguia
7 years ago
I have used Marios Paint and Body twice over the years and would use them again in an instant. They do flawless work and the turnaround is fast. You couldn't ask for nicer people either.
Sastry Gandikota
a year ago
Helpful staff. Did not get work done with them, it wasn't needed for me. But everyone was nice and accommodating.
Kenyatta Holmes
6 years ago
Mario's have fixed 3 of my vehicles and did wonderful jobs! Great service and I recommend them to all my friends and family.
cormaro 13
7 years ago
very excellent paint and body work, and very friendly staff, let's you know everything that's going on and finishes work on time with excellent quality, just used them once, will most defiantly be coming back to have some more work done
Haldane Hickey
a year ago
Even though I had to wait awhile for parts the job they did was A+. I'll use them anytime I get a ding in my vehicle.
Brandon Glenn
4 years ago
Quick and friendly service. They take great care of the customer while running a very efficient and professional company.