O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angelo Horvath
a month ago
Stopped in the store today. Sam and Justin did a great job helping me finding all the parts and stuff I needed for my shop.Thanks guys for the help. Highly recommend great customer service.

  Cate Welch
a week ago
Collier! What A swell guy, give this dude a raise!Went in to get some oil after standing in line at the autozone across the street for over thirty minutes.... didn't have to wait here at all! And... I had just replaced the battery in my keyfob but it was still not working... and this guy right here spent his valuable time helping me figure out what was wrong with it. So, A+ for effort today Mr. Collier!! A well deserved Level- Up buddy!!

  aldo ladron de guevara
4 weeks ago
Love this place. Great hours and experienced staff unlike the other zones

  Prince Kassem
4 months ago
Way over priced these days. You're better off just ordering what you want to buy. They cashier didn't even want to match my price even though it was less like ten minutes down the road.

  T Meditation Moods
2 months ago
Marcus was a great help .. great customer service skills, very informational was there to help me the whole way through

  Caramel Spice
5 months ago
Ive been in this area a few years. Michael S. is great. He's always helpful and knowledgeable when I go. Please give this man a raise. He such a great employee.

  Gibron Williams
a year ago
"I can see clearly now the rain is gone.."- JIMMY CLIFFWhen it's not snowing in Texas during winter it's raining. I was happy that Daniel was able to fit my Carr with a brand new pair of windshield wipers. Daniel quickly assessed my needs, help me get my new windshield wipers on my vehicle. He did all this in just under 15 minutes.I certainly feel that Daniel is not only an asset to this location, but he also reinforces the O'reilly's brand, and gives merit to the O'reilly's brand equity.Thank you, I appreciate all your helpful information and candor, Daniel.

  Sudeep
3 years ago
They are almost as good as going to a mechanic. If you can give a general idea of what s wrong with your car, I m pretty sure they can guess what you need to have it fixed. The guys are quick to find the parts in the store and I ve even had one of the guys help me install the part in the parking lot. They are quick and good at what they do.

  April Dumonthier
a year ago
I wish I could give this place a 100 review. Pete A was so helpful! He tested our battery and replaced it. He was very informative and helpful. We will never be going back to a dealership for small services. Thank you again for being so helpful! You made a forever customer

  Joshua Mount
a month ago
They always take the extra time and attention to help me with anything I need. I definitely suggest them to anyone that knows that even if they don't know how to do the repair , YouTube can usually help you out. Their prices are higher than Amazon or Walmart, but if you need it now, they usually have it. Back again, and this is still their best location near me.

  Bobbie Perez
a year ago
Came to location on a wrap a hole it's 531 Arapahoe. Their customer service was the worst,!! all I wanted to do was just buy a light bulb for my signal light and my vehicle when I came in he ignored. Me after a while he said he could help me. But he was helping the customer next to him When he came outside to look at my car all he did was stand next to me while I was trying to take the light off didn't say a word. Didn't say anything very very unhelpful at the store and my sister works for or no Riley's in the Abilene. It was a very awful experience,, And she says that her store they provide very good service but here at this store at this location. I didn't even ask him his name but very rude

  Vanessa MacFarlane
a month ago
Been going for years. Employees are great.

  Miguel Borrego
4 months ago
Lovely! I found all the replacement parts needed for my vehicle.

  Micaiah Babbs
8 months ago
OUTSTANDING service. Very nice staff and the manager is understanding, polite and easy going. I would have to have to drive past two other O Reillys stores to get to this one but it s worth it.

  Rami Aziz
5 years ago
Great customer service always friendly and they got what you need

  Abdo Al Monhem Amiri
3 years ago
Great service and friendly staff and fast and professional.I get my new battery in less than 5 min, the guys there is doing a great job.

  T B
2 years ago
9:32 PM (2 minutes ago)0I wanted to say i had an excellent experience with Shannon who I believe is the store assistant manager. I stopped at the West Arapaho location store 817 in Richardson TX. I was short on time and needed a battery badly, the store was busy but Shannon took the time to find the battery I wanted and was nice enough to install it for me. He was very friendly and accommodating. I wasn't asked to post this review but was compelled to do so by how quickly he got me back on the road. Thanks so much Shannon, you are a credit to your store!

  Sherwood Avery
6 years ago
I normally choose whatever store is closest to me but O'reillys has always had whatever we need for our trucks.

  Shirley Munday
4 years ago
I wanted to give this review because my experience with the store associate, James (Jay) was on top of it before I even walked in the door. He saw that my headlight was out and immediately had my car info pulled up so he could assist me promptly. Then took the time to change it for me, which on my car is NOT easy. Thank you, thank you, thank you!!

  Janet Williams
7 months ago
Daniel changed my battery in 104 degree temperatures! I can t say enough good things about him!!

  Pd Wolff
2 years ago
Needed help with the electrical of my 2005 Lincoln LS were the Assistant store manager, Shannon, was extraordinary in his ability to help in all things electrical. Store is organized well and staff is excellent.

  TABITHA GOINES
7 years ago
Jos� and Jordan were very helpful and courteous in assisting me with replacing my stoplight switch on my small coup. It is in a very tight space in a very hard to reach area. Jose installed the switch and made sure everything was working before sending off. Good customer service is hard to find, but they hit it out of the park today!

  Jason Bailey
10 months ago
The workers are always friendly and helpful. Shaina helped me today and was great.

  F G
8 months ago
Always kind and friendly and ready to help any way they can!

  Matthew Rockefeller
9 months ago
Jim s the man! Thanks for helping me with my Lexus Jim, I appreciate you going above and beyond!

  Izzy Wonder
2 years ago
Helpful people, friendly environment, %95 of time have part I need in stock. Easy 5 stars for the guys and the store. Thank y all.

  Josh Thomas
10 years ago
Probably the worst oreilly's I've ever been to, and I travel cross country for work. All working service people had almost zero basic knowledge of car parts. I'd use them again if I absolutely had to, but never if any other store was open and i'd never ever ever listen to them about anything without somebody else corroborating. The people were polite enough, I just hate stores where they don't have somebody knowledgeable working during all hours.

  Nick Blair
a year ago
Great experience with Amanda who was helping me address issues with my car's battery. She was very knowledgeable and helpful.

  Lindsay Schmidt
2 years ago
Oliver was very helpful and took time out of his schedule to change the blinker lightbulb in my car even though he was really busy!

  Barb James
4 years ago
Was having difficulty with my battery so someone suggested I ask in here for some help, they weren't busy with customers however made me feel like such a beggar for asking that I just said"that's okay, I will call someone". Needless to say I am never going to return to any oreilly store.