Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Janet Dickman
6 days ago
I had the same person work on my cars for years and then he retired. I thought I would never find someone I could trust that has fair prices, does excellent work and that I could trust. Mr. Dietz (hope I spelled correctly) is that person. I recommend J&A Auto to anyone that will listen! It is a huge relief to have them when we need them.
Khoa Nguyen
4 months ago
Customer beware!! Always save your receipt and never pay cash at this shop.I went there to have my front brake for my F-150 fixed. I was told that my caliper was malfunction and I paid $450 to have the rotor/pad replaced. The mechanic told me they have to clean out the caliper and bleed the brake.About 3 months later, my front brakes warped. I brought it back to ask them turn the rotors but they refused to do it because I didn't kept my receipt. (my fault). I asked if they have my information in the system and I was told they don't keep customer information in their system..which is very odd..
David Ling
5 months ago
I feared that my transmission was blown, and honestly if someone told me my repair was a lot more than $200 for what turned out to be a failed u joint replacement I would have believed them. J&S took care of me same day great price and service.
N'che U
6 months ago
The Mechanic who was initially helping me was very welcoming. Once it came time to get quote, the owner came and he was extremely rude and came off as if he didn t want my business when I was asking clarifying questions. I left and went somewhere else. There are so many mechanic shops nearby. Luckily I was able to find one that provided me with a better customer experience and got the job done. I wouldn t recommend this place to anyone. Keep looking.
Calli Garner
5 months ago
Wonderful shop! I was in and out in a little less than 1 hour (the same day that I came in for a quote) and was charged $553 less than the other quote I received.
Neil Joy
7 months ago
I have been going here for the last 5 years. And during that time, he has worked on all of my cars. From radiators, alternators and brake jobs to suspension work, he does it all. Diep is very knowledgeable and honest. He will not upsell you on stuff you don t need. On top of all that, his prices are extremely reasonable. I recommend him highly.Services: Exhaust, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Air conditioning, Auto brake replacement, Oil change
The Acura Channel
8 months ago
This is the best shop to take your japanese car to. They offered me the best price. I got brake pad and rotors replaced. Best deal in the city.The owner also won't try to upsell you on auto work not needed. I'm satisfied with their quality of service.Service: BrakesService: Brakes
Eric Nguyen
2 weeks ago
mom and pop shop. often bring the family's car here. really honest mechanics.
John Duplantier
9 months ago
No nonsense, great pricing, incredibly fast.I brought my car in and they had it done in an hour and a half. Incredible shop. Well worth your business.
R C
a year ago
The guys at J&A replaced mywife's radiator for 1/3 of the price the dealership service center quoted us. They did the work quickly and took care of a few other minor issues her car had free of charge. I'll absolutely take both of our cars back to them new time I need any service.
Matrix Jackson
10 months ago
Great and honest mechanic shop. I had a collision where the hood, bumper, side panel, and radiator were damaged. It cost me 50% of a collision center and he fixed A/C free of charge.
Elizabeth Disney-Fanning
a year ago
Diep and his team were amazing and quick (in my opinion)! Diep kept me updated and showed me the problem with my car and he is reasonably priced. They also fixed a small issue with my bumper at no charge! I didn t even ask.Diep is also very personable, friendly, and I feel honest.Usually my dad works on my car, but I ve been on my own for years and my dad is in another state. I feel like I have found a place and team that I can be comfortable with and trust for repairs.
Lovely Daye
a year ago
Very small, dumpy waiting area. They analyzed the problem I was having and fixed my spark plugs. I arrived at the time they suggested because I can tell they stay busy. I waited for my car. It was fixed within the 1.5 hrs they said. They gave me a free air filter. They seemed trustworthy. I would go back again if I had major car trouble.Service: Auto engine diagnostic
Russell Smith
2 years ago
If you don t want to pay the high costs of a dealership or even shops like those really happy boys, then this is the place to take your vehicle. The turnaround is reasonable, along with he prices. Really great owner and staff. Been taking my vehicle(s) to them for 10 years now. My old SUV died on me one night and I was able to catch them before they closed, and had the tow truck bring it there, in 2 days I had it back and running great. Another time and different SUV, I had to have some maintance done, and the dealership wanted to charge me 1500, they charged me 300. Take it to J&A Auto, you won t be disappointed.Services: General repairs & maintenance, A/C installation & repair
Vinod John
a year ago
A very close friend recommended this place and phoned Mr Diep on my behalf. After that intro, I arranged for work to be done on my son's car there. Mr Diep was very reasonable in the amount he charged my son. He asked him to buy 2 parts from across the street (to save him the higher price that he'd have to charge for those) and put them in for him. My son was super pleased with Mr Diep and his technicians. My son's made J and A his choice for future needs.
Justice Dickson
a year ago
Me and my fianc� took our truck up here to get the AC fixed. We paid $650 and they didn t fix our ac at all. They replaced a wrong part when we took it back they told us they would make it right. When we picked up our truck again they expected us to pay an additional $850 because they didn t fix the original problem. I am very dissatisfied. I will never be returning. Not to mention they are very unprofessional and yelled at my fianc� about it.Services: General repairs & maintenance, Auto A/C recharge
TanSnipes
8 months ago
I was quoted 3k by another shop to do the same work that was completed here for 1k out the door. Awesome price, quick, and quality work!
Freedom Chaser
3 years ago
I relocated to the Richardson area in early 2020 and wanted/needed an experienced auto shop that does exceptional work at a good price. I found it all J&A Auto Repair. No need to take my car elsewhere. I have had my brakes and routers replaced and transmission work so far. They definitely live up to their reputation. Another satisfied customer!Services: Transmission, General repairs & maintenance, Brakes, A/C installation & repair
Logan 512
8 months ago
This place doesn t look fancy like most chains auto shops, but you can tell they care about their work.I came in and it s poppin. They are super busy so you might have to wait.
Marlaine Juett
7 years ago
Diep and his crew have been repairing my car, as well as all of my family members' cars, for years. Being a female, it is very important knowing that you can have total trust in a repair shop to only charge you for what's needed and for doing quality work so that you are safe on the road! They have always taken exceptional care of me and have always repaired my car the most reasonably way possible. I even bought the higher price AAA policy with more towing miles to be able to ensure that no matter where my car may break down, I will be able to make sure it gets to them for repair! They are SUPER!!!
Stephanie Stephens
5 years ago
Brought our car here after it was diagnosed at a dealership. The dealership wanted $1200 for just one of the repairs that needed to to be done. Diep fixed that problem plus a couple of other problems for $750 total. He was upfront about pricing and kept in communication with us about the repairs. He seems very knowledgeable and got straight to business. We will definitely trust him with any future car repairs we have!
Jason Sanders
2 years ago
Been going here for over 20yrs. Diep and his family have to be the best run auto mechanic garage in the full metro. Most honest and conservative mechanics we've ever met, and we have 7 vehicles he maintains and fixes anytime we need services. Don't let the no frills sign or small office fool you! These guys KNOW what they are doing and do it fast, efficient, and extremely well! They get so much business from word of mouth they don't have to do any advertising. HIGHLY recommend this place to see what Diep can do for you.
Julie Newton
3 years ago
I have been going to Diep at J&A for over 21 years. He opened his shop in 1998 and I have been coming to him since 1999 when I got my license!Diep is honest and a very good mechanic. His shop pinpoints my car issue and charges me fairly every time.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, BrakesServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Brakes
Mark Bitner
4 years ago
These are the most honest and trustworthy mechanics in the area. All their prices are fair, the get work done quickly and they do it right the first time. Most of my family uses them without any reason to look anywhere else. They found the source of an oil leak two other mechanics could not for me.
Efrain Manjarrez
2 months ago
Excellent professional and honest services and responsibility and on time!!!
David
2 years ago
J & A is the BEST! How anyone could rate them lower than 5 stars is beyond me. I've been taking my vehicles to them for 15+ years. And they have ALWAYS given me more than I expected, for less than I expected, quicker than I expected.Services: Transmission, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Air conditioningServices: Transmission, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Air conditioning
Vanessa Castellanos
5 years ago
Came here with a no start issue on my f150, thinking I had the problem diagnosed from our local ford dealership I decided to buy the parts from Ford and come to JandA as I was referred to them. After taking a look at my vehicle, they were able to properly diagnose the issue at NO COST and were honest. Ford had sold me a part for $300 and the plan was to come here for repair only, but after diagnosis the part I really needed was only $120 and they adviced me to go back to ford. Got a refund and returned here and the job took no longer than 30min. And were able to do it on the spot. Really appreciate their honesty and quality of work. Will be returning to them whenever I have any issues. Highly recommend this facility as they are reasonable on pricing, honest, and have multiple mechanics to provide extremely fast service!
Araceli Jimenez
6 years ago
I love these guys! They have been nothing but great to me and I trust no one else with my car. If they can t do a job they are upfront and honest. I recommend them to all my friends especially if you own an old Honda.
kristi Carmichael
6 years ago
I have a Kia Rio and I went and dropped off my car with them this morning at 8:30 am and he went and checked under the hood for two hours to make sure everything was working. Everything was and he did not charge me for his time. He told me that the computer would have to be updated and that it would cost me around $150 when I was ready to do it. I was just very pleased. My friend came with me and asked them to look at her bumper because it was loose on the sides and the auto mechanic pushed the bumper back in place and got a screwdriver and tightened everything up in probably 5 minutes at no charge. That was very kind of him to do that.
Yasmine Robbins
2 months ago
Half the price as the competitors according to my estimates.