FC Automotive Service Center
4.9 (185)
2150 E Belt Line Rd, Richardson, TX 75081
(972) 234-2031
fcautomotivetx.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Megan Summers
2 weeks ago
I went to FC Automotive for AC issues twice in the last few months. Though certain identified leaks were fixed, ultimately my AC did stop working soon after. I won't go in to the details. I personally chose to resolve my concerns elsewhere after that, so I cannot speak to what might have happened if I went there again.What I will say though, is that when the owner found out I was not satisfied, he took every measure to look into what happened. He went above and beyond to call me, to identify any miscommunication, and to look into and resolve any charge discrepancies (without me asking). He set out to make it right, and that shows character. He states that FC Automotive strives for integrity and honesty in their work, and his actions show that he stands behind that.
Terry Dolphin
a week ago
We were pleased with the service. The only problem was the wait for an oil filter to be delivered. To avoid this maybe you could keep a small supply on hand since this is such a common part used in oil changes.
John Doe
4 months ago
I had an exceptional experience at this car repair shop, especially with the representative named Kendrick. I needed a last-minute Texas state car inspection, and Kendrick went above and beyond to accommodate my urgent request. His professionalism, efficiency, and friendly demeanor made the process seamless. The service was not only prompt but also thorough, reflecting the shop's commitment to customer satisfaction. I highly recommend this establishment, and Kendrick's outstanding assistance has earned my trust for future automotive needs.
David Anschutz
a month ago
I took my car in from an oil change, but knew I had a possible problem from the "burned rubber" smell when starting it.They checked the motor over, found an oil leak onto the belts. They discussed options, costs, and timing with me based on what they were able to see. They worked me into their schedule, provided a ride home & back. They called after cleaning off the motor finding that the leak was from a different source to repair. We discussed options & the cost, and was still able to fix the problem on time, for almost half the original quoted price. These are good people performing good car maintenance!
Marilynne Serie
4 weeks ago
My 2004 Nissan Altima would not be in such good shape if it were not for the great service I receive from FC Automotive. I never let anyone touch my car but you guys. Ive been using your service for over 30 years as have others in my family. Always excellent service. I always feel confident that the info I receive is good and honest. Thank you for taking care of this old gal (79) and her old car. Feels good to have someone I can always depend on. Thank you Billy and other employees of FC Automotive.
James Vineyard
a month ago
Been coming here for years and recommend them to everyone. They always provide top notch repair and service at a fair price. There s no dishonesty or upselling here either. They stick to what is needed and explain thoroughly when they recommend additional service.
Truc Nguyen
2 months ago
I recently took my car to FC AUTOMOTIVE for a state inspection, and I couldn't be happier with the service I received. The staff was professional, knowledgeable. The service was fast. Overall, a top-notch experience, and I highly recommend them for anyone in need of automotive services
Robert Hansen
3 months ago
We love FC Automotive. They are always reliable and have very fair pricing. I am never worried about be wrangled into services I don t need whenever I take my vehicles in. Very easy to refer FC to friends and family.
Josh L
a month ago
Family has been taking their vehicles here for decades. They are good about letting you know what needs to be done to make your car safe and run, versus what they recommend be done for the longevity of the vehicle. When it comes to major repairs, we don't take our vehicles elsewhere.
Marsha Layden
4 months ago
I was extremely happy with the service! Even though it was extremely busy, Billy and his team got my car ready in a timely manner and Billy went the extra mile by making me feel very well taken care of. I will definitely be back!
Culver Wilson
3 months ago
This morning I was going to go to the grocery store in my wife s car but it wouldn t start. I called FC Automotive expecting to speak to Kendrick on a Saturday morning, but Billy Reid answered. I have been taking my cars to FC Automotive (previously Marino s Texaco) for nearly 40 years, largely because of the relationship I have built with Billy. He is honest and very committed to delivering outstanding customer service. He brought a new battery to me and installed it himself. With the arctic weather in the forecast, I can rest assured that my wife s car is in excellent shape! Thank you, Billy!! You are the best, my friend!!!
An Nguyen
2 months ago
One of the best auto services I ve ever seen. Always have the best experience coming here. Their services deserve 5 stars and they re in the business for many years.
Massoud Jannati
2 weeks ago
I use FC automotive because they are honest about the work required for my vehicles and do a great job as well as stand behind their work. Billy has been there for many years and is great with the details and the main reason for customers like me going g back to FC automotive.
Jeff Tokar
2 months ago
FC Automotive is one of the last true personal customer based facilities in America. We have been taking our vehicles there for decades. Just like the days of old, friendly high quality service by people who care.
Charlie Lemmo
2 months ago
Everything was awesome, as always. Billy and Kendrick are the best. My oil change alert light went off later that afternoon after driving about 20 miles. Thanks!!
Debbie Dittrich
3 weeks ago
This place is FABULOUS! They are knowledgeable and professional, yet personaable. Best of all they are HONEST! A rare commodity today I was so pleased and will not go anywhere else for my automotive needs.
KB Miller
2 months ago
Lost my wedding band in my car. Looked for hours and hours with friends and husband, I mean seriously, sticking our fingers in every crevice and going the extra mile to find my ring, still nothing. Took it to Billy. Drove 45 min away because Billy has always been there for me and my car troubles, including this one, he told me he'll do what he can, and they found it!! After it was looking like hope was lost, his men found it by looking under the felt and removing my seat. Thank you for going the extra mile Billy. I am forever grateful~
Firas Yafi
4 months ago
I recently visited this mechanic shop to replace my braking pads, and I had an excellent experience. Billy provided outstanding service, ensuring the job was done efficiently. I appreciate the professionalism and expertise displayed, making it a five-star experience overall. Highly recommend!
Genie Moseley
2 months ago
A friend highly recommended me to Billy at FC Automative. The communication of service was understandable and left you knowing that your vehicle was in knowledgeable and reliable hands. I am so glad that my friend recommended me to them.
Dempsey Sawyer
a week ago
Hi BillyThanks for taking care of our recent oil change. You guys are the best. You have helped Pat for many years and we thank you for that. We will always be a customer asking you to take care of our 4 vehicles.Happy New YearPat and Dempsey
dqt8
3 months ago
My check engine light came on. Billy got his crew to do a diagnostic and found out the sensor wire was eaten by rodents. They replaced it and I got my car by evening time. I appreciate their fast service!
David Rogers
3 months ago
Always the best service with the most honest management! Billy Reid is the Nick Saban of auto service! A true G.O. A. T! I ll never take my vehicles anywhere else! 25 year satisfied customer!
Leonard Allmon
3 months ago
I have been going here to have my cars serviced for over 25 years. I have always been extremely happy with their service. A very honest and friendly place.
Susan Kilgore
7 months ago
What a wonderful service center!!! Billy and Kendrick are so knowledgeable, to the point, and respectful. So honest, good-hearted and hardworking too! The entire staff is courteous and personable. Having issues with my A/C, thinking it only needed to be recharged, but looks to be more than than. They were able to rule out a couple of things but weren't able to isolate in the time I had. They were so kind to clear out and clean a rats nest built in the engine block. I will be back when I have time to drop off my car and give them the time they need. There are angels here on earth...you may not see their wings. In these times, I appreciated their honesty and respect and so does their customer base!!
Carolyn Stephens
2 months ago
Fantastic service, as usual. Appreciate the care you give my car and me. The follow up is a nice touch. See you again.
Andrew Magnus
a week ago
Honest mechanics, good rates. For as long as I m living in the area, this will be my Auto shop of choice.
david cleaver
7 months ago
I have always went here to get my inspections. Everyone is always amiable.
Kimberly Russell
a month ago
Billy and everyone at Frank Marinos have been working on our family s cars for years. Always go above and beyond and give the best service.
L Mo
3 weeks ago
Most helpful garage I ve ever been to. They earn your business, and have gone further to help my auto issues than any dealership garage I ve tried in the past.
Karen Wade
5 months ago
Excellent technicians willing to go the extra mile to keep our older and new autos in perfect condition! Friendly, honest staff we've trusted for over 30 years. Thank you!Service: General repairs & maintenanceService: General repairs & maintenance