Randy's Reliable Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Curtis Wallace
3 days ago
Greetings all, I would like to express my appreciation for the work and professionalism I received from Randy's Relable Auto. His shop a has repaired my vehicles several times now. I recently took my 2019 Ram 1500 there due to a check engine issue. The problem was identified and I was notified in a timely manner. When I have taken my vehicle to various Dodge facilities in the past I have been told it would be sitting on their lot for three or four days before they would be able to get to it (Mind you it was under warranty). I lost confidence in taking it to those dealers. At Randy's Reliable Auto I was given an appointment and got my vehicle back running in excellent condition the same day! By the way I received a Veteran's discount and a warranty for the work performed. Additionally, I received a follow communication to see if I was happy with the work. They receive 5 stars from me because the deserve it.Thanks Randy's Relaible Auto....it is located I. Red Oak, Texas.

  TeEra Super
2 days ago
Great service. Reliable. Affordable. And I love that Jamie followed up w me a few days after getting my car back to make sure everything was running well. They have become my new personal shop!

  Katie De Los Reyes
a month ago
Randy and his receptionist are two of the best people I have ever met. Very professional and forward about what is wrong with your car. I (18) was heading to farther side Arkansas from New Braunfels TX, when I noticed my car sputtering when slowing down on the highway. I rented a hotel room and immediately found Randy s shop on google maps. He was able to get my car diagnosed, parts ordered and fixed within the morning to afternoon I called & brought it to him. Very kind with pricing and made me feel very confident in his care of my car. His receptionist was attentive and engaged with me throughout the hours I had to stay in the waiting room and made me feel less anxious while waiting on Randy s diagnostic. Thank you for such a wonderful experience. I definitely recommend this place for your car work 100%

  Monica McDonald
2 weeks ago
Randy's auto is a well oiled machine. They were very professional and organized from start to finish. They didn't try to sell any unnecessary services, they were very honest about what we did and did not need...which happened to save me money. They kept us updated with what was happening with our vehicle and notified us promptly when the vehicle was ready. They also gave us a followup call.

  Jacob Boyd
4 months ago
not even a full 4 months yet since I got service done to my Chevy Malibu for a replacement piece on my Timing Chain that only cost me roughly 200$ where at another place i checked quoted me for $2,000. Ever since I left Randy s Reliable my has been running better than ever! Thanking the most high for the delicate hands that took care of my car in a productive timely manner! Would recommend anybody to you guys! & thank you Jamie for the Check ups everyone and then to see if everything is still smooth! Kudos!

  Jerry Pritchett
3 weeks ago
I called many shops in Ellis county to get help with an electrical problem with my Class C RV chevy chassis. Even those that worked on trucks with a tall bay refused - except Randy's Reliable Auto. He had to move around some vehicles to give me a place to park. He had the problem diagnosed and repaired by the next morning. Every part of my experience at their shop was friendly and professional. This includes a detailed estimate sent by email for my approval and the invoice sent after the work was completed. When I picked it up, the mechanic who worked on in explained in detail the process of discovery of the problem and it's fix. He even backed the RV out to the street for me.To top it off, after a week, the owner sent me a text asking me if the work went well and if it was still working.All this and a warranty of 24 months or 24,000 miles.I ask you, what auto shop has this kind of service in today's world?

  Tonality2 music
a month ago
I want to thank Randy's Reliable Auto they were very professional and friendly. I have never taken my car to get work done to anyone outside my dealer. Randy has gained my trust and if I should need any repairs I will be contacting him again.

  Trice Being Me B
a month ago
I'd certainly recommend Randy to anyone who needs auto service. Randy provided great service. From scheduling to my brake installation, it was a very swift and efficient process. Not to mention, the service was very affordable. I will definitely be back when I need my vehicle serviced again.Randy always provides great service.

  Dwayne Frost
3 months ago
I noticed a puddle of antifreeze in my garage where i park my truck and hesitation when getting up to highway speed when driving. I checked around the radiator and under the engine but couldn't find a leak. Took the truck to Randy who diagnosed the problem in 10 minutes. The cost of the repair was very reasonable and my truck was ready the next day as he said it would be. I haven't had any problems since. No puddle/leak in my garage or hesitation when driving. Found a shop where I will be taking my vehicle for all repairs.

  Robyn Reed
5 months ago
Randy s Reliable Auto provides fast, professional, quality car care at a fair price. We love Randy s and highly recommend them to everyone! We have used their services twice on an older inherited vehicle.Service: A/C installation & repairService: A/C installation & repair

  manuel hernandez
2 months ago
Great service guys. I sure appreciate it. Also got my truck back pretty quick. Everything running good. Really recommend Randy s Reliable Auto.

  Shalon Hinkle
7 months ago
I took my car in left it and Randy's Reliable Auto for the first time and he took care of all my cars needs and did it in a very professional manner. The work was done in a timely manner and repairs done as expected. I found me a new place of service!!! Will recommend

  A Burke
5 months ago
Reliable isn t just part of the name, it s how this place operates. Service is quick, high quality, and at a reasonable price. So glad I found this place - it s off the beaten path, but don t let that fool you. 10/10 recommend!

  Adriana Torres
7 months ago
We first took my son s car to get the a/c fixed. We took to Walton s Muffler in Waxahachie twice. They never did fix it. Randy did it right the first time. So obviously when we needed work done on our work truck we took it to him. He does great work, reasonable prices. Highly recommend.Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, A/C installation & repair, Air conditioning, Brake service & repair, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, A/C installation & repair, Air conditioning, Brake service & repair, Auto maintenance, Oil change

  Derrick McGilbra
6 months ago
My experience at Randy s was absolutely amazing. They work fast, definitely faster than I expected with all the work that needed to be done on my vehicle. The staff and Randy himself are amazing. They are definitely my go to mechanics.Services: Air & cabin filter replacement, Steering & suspension replacement, Auto engine diagnostic, Transmission replacement, Wheel alignment, Brakes, Auto battery maintenance, Brake service & repair, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Steering & suspension replacement, Auto engine diagnostic, Transmission replacement, Wheel alignment, Brakes, Auto battery maintenance, Brake service & repair, Auto maintenance, Oil change

  Mr. G.
9 months ago
My daughter car s AC wasn t working. I took the car to one mechanic who specializes in AC. He took a whole day just to let me know that he didn t know what was wrong with the car and told me to take the car to another mechanic. Since it s and old model, he recommended me to not fix it, because it would take more than the cost of the car, so I took the car to Randy. I arrived five minutes before he closes his auto shop and he was able to receive my car. Next day, they called me around 10 in the morning. The cost was VERY REASONABLE and the car would be ready in less than 2 hours. The AC is working perfectly and my daughter is happy again driving her car. Would I take my car to Randy again? You bet! Very reasonable price and fast service. What else can you ask for?

  David Dunlevy
8 months ago
These people are great! A week before time of writing this review, I had to tow my car in to Randy s, as I had overheating issues. The turnaround time was reasonable, and they were very honest and reliable. They ve made a lifelong customer out of me.

  Daphne Foster
6 months ago
New to the area and Randy got both my cars in for some work in a timely manner and even made sure we were comfortable in the office while we waited. So far the cars are fixed and doing great.

  Torrance Haynes
4 months ago
I like the way that Randy s Auto handle business. They call to inform you on what s going on & check on you after vehicle is picked up. Thanks for taking care of The Haynes Family.

  Joy Furlano
a year ago
Randy s is awesome! I ve been there twice and have recommended them to at least 3 people who have also gone and all we can say is amazing. He actually cares about his customers, and doesn t try to charge you for anything extra. The second time I went it, it was months apart and he remembered me and my car. I will continue to use his services for any car need!

  Jamel Timmons
9 months ago
So me and my spouse had had issues with the car around mother day weekend and we had called clay Cooley and they told us to have it towed to them. They have told use that it would cost us $4,000 to get it fixed and it would take them about 4 to 5 weeks to get it fix. We was told by someone else to take it to Randy s Reliable Auto. They have told us on our Chevy Equinox that someone had tamper with our car for use to have issues with. Randy told use it would be 650 to get it fixed and it tooked them only an couple of hours. Would highly recommend them to everyone and anyone who need there car fixed.

  Yolanda Evans
9 months ago
I took my car to Randy for maintenance service Thu, Jul 13. I am very pleased with the service, price and punctuality of completion. I will definitely be using Randy for my future maintenance services. More importantly, Randy saved me $500 on a key replacement service I had scheduled ! No doubt I m a customer for life.Services: A/C installation & repair, Air conditioning, Oil changeServices: A/C installation & repair, Air conditioning, Oil change

  S Burton
7 months ago
First time at this shop. The communication was excellent. They set the correct expectations and followed through! He help me understand what the problem was in both my vehicles I had repaired here. Randy & Jamie were very professional & friendly!Service: General repairs & maintenanceService: General repairs & maintenance

  Brittney Hughes
a year ago
Amazing service, highly recommend! I don t often leave reviews, but I wanted to give Randy kudos. He was very professional, took time to explain the problem with my car to me and was patient with answering all of my questions. Randy fixed an issue I have been dealing with for months in no time. Randy s Reliable Auto has definitely gained a repeat customer in me! Thanks again.

  Keya D. M.
a year ago
I was referred to Randy for my service engine light and I'm thankful for it. He recognized my problem and immediately looked for the most affordable part for my car. He ordered it for me, and when it came in, called me to schedule to have my service done. He was personable, knowledgeable, and fast, and he even did my needed oil change. It was also time for my inspection, and he even helped with that! I say all this to say, if you're looking for a friendly and efficient mechanic, Randy's your guy. It's definitely called Randy's Reliable Auto for a reason! Thanks Randy!!

  Angie Kopesec
11 months ago
We have a Honda Fit 2011 that blew a spark plug and burned up the ignition coil. In the process the cylinder holding the plug had some damage and needed to be rethreaded. We broke down in Jarrell Texas and had a mechanic look at it there. Charged us 200 for diagnostic which said the same diagnosis as above but the charge to fix was $11,000 which was more than we paid for the car. After some very pointed questions that repair man hung his head knowing he had been caught. I had the car towed to Randy almost 200 miles. Randy diagnoses the problem called me with the estimate ($628). The car was fixed in a timely manner and drives better than it did before. He checked everything else to make sure we were safe and ready to go. He is a man of integrity and great work ethic. I will use him no matter how far the tow is!

  bobby watkins
6 months ago
I ve used Randy s Reliable Auto several times, from minor repairs to major repairs like engine replacements, he s always dependable, fair and honest about repairs, it s great to have a mechanic you can trust, I used to live 10-15 mins away from his shop, but now I m well over an hour away but I still take my vehicles to him.Services: Transmission, Auto battery replacement, Engine repair, Transmission repair, Air conditioning, Auto maintenanceServices: Transmission, Auto battery replacement, Engine repair, Transmission repair, Air conditioning, Auto maintenance

  Thomas Greene
8 months ago
It is always a pleasant experience bringing my vehicle to you guys. It's honestly and literally the only place in DFW that I am confident with the quality of work, pricing, and the integrity of the person(s) working on my vehicle.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Brake service & repairServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Brake service & repair

  Demetrise Marie Wicks
a year ago
My struts were also replaced . Randy made sure he helped and let me know everything that was wrong with my car. Prices were reasonable and was fixed in no time I thought it would take a week or so but it was only a day. Randy is professional and efficient.Services: Auto A/C recharge, Auto A/C replacement, A/C installation & repair, Auto emissions testing, Auto maintenanceServices: Auto A/C recharge, Auto A/C replacement, A/C installation & repair, Auto emissions testing, Auto maintenance

  DeAquanise Thomas
a year ago
I m so glad I found Mr.Randy he get the job done!!! He gets down to the problem of your car and he takes his time and is patient.. I wish I would have found him years ago. But he s definitely going to be the only one fixing on my car. He s fast and reasonable also, no matter the year or what kind of car u have he can work on it. He even will reach out to u after u pick ur car up to check on u and make sure everything is going great.. if u need a mechanic, I will recommend u to check him out. Thanks again Randy!!!Service: General repairs & maintenance