A&O Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jay Neitzel (Uncle Dragon)
a month ago
We have serviced our vehicles multiple times here. I've never had a bad experience with them. Always friendly and knowledgeable. Service has always been fast. They ask you before doing anything additional and quote prices for additional labor and parts. I highly recommend and hope you have the same great experience as I have.

  Brian Nguyen
a week ago
Have my oil change at A&O auto care , great service . They have multi point check and even have report link send to my phone with photos . Nice staffs , would recommend to friends .

  Tyrell Britton
a month ago
Just got an oil change there, asked for full synthetic oil! My sister called and set the appointment up and told them 3 times that I wanted full synthetic. Got synthetic blendAsked for a fuel filter got it changed but charged more in labor than the filter costs and took about 10 minutes to replace. The filter would cost me $78 if I bought I was charged $142Asked for Air filter got that done and charged almost as much in labor as the filter costs, the filter would cost me $38 was charged $62I will NEVER do business with these ripoffs again!!!Update! I went in to discuss the overcharging and they see nothing wrong with the charges and think what they are doing is totally ok!!Walt and his management are Scams!! They do what they want and blame you for it!!!

  jim edward
a year ago
Whenever this business first opened 5 years ago it really was about serving the needs of the customer. Since then, prices are now more than a dealership would charge not to mention the amount of time they take just to escalate the labor cost of your statement. Is there any honesty in business practices anymore?

  Carolyn McBride
a year ago
Had to update my review. The place was great when it first opened, but now there is too long of a wait and has caused damage to our car just doing a simple oil change. Didn't go back for a while then recently went up there to see if they could take a quick look at my trucks ac but was told I would have to make an appointment just to look at it. (which was two weeks out). Meanwhile there were two guys just kicked back at the front desk and another polishing the garage floors....

  Michael Kindell
a year ago
Great business and even better A&O is family owned and operated. Their prices are reasonable and they are careful in their work. They have great communication between their service writers, hands on mechanics and the customer.I have had several visits now and I have never had a better experience than theirs from dealerships to other private repair shops. TOP NOTCH and FAIR PRICES. mbkServices: Tires, General repairs & maintenance, Tire rotations, Engine repair, Brakes, Auto maintenance, Oil change

  John Klein
a year ago
I cannot recommend A&O Auto enough. Integrity is the name of their game & quality is their expertise. They are fair and thorough. I will NOT be taking any of my vehicles to any other mechanic. They have a new lifetime customer in the Klein family. Do yourself a favor and take your vehicles to these guys, you won't regret it. Big shout out to Kenny, Walt and Kerry.Services: Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil change

  Steve Shepard
a year ago
I've been bringing my vehicles to A and O for over 3 years. The NelsonsAre top shelf Christian people. TheirPrices are reasonable and they do quality work. I'm very glad to haveThem in Pottsboro.

  Anthony Kepler
a year ago
I will never let them work on my truck again. Made an appointment for fuel filter change. One week later when my appointment was scheduled I redirected a call that afternoon saying the filter just came in. Two more days for service was completed. To top it off when I picked it up it^a hard start and not normal. They couldn't explain it. I can they did not have the fuel filter tight for the Secours time. Clearly they don't check their own work. They also would not perform a tire mount and Balance because I didn't buy the tire from them. They have zero tires in stock and have to order.Never ever for myself, my wife and if anyone asks I would be happy to share my experience with A&O.Services: General repairs & maintenance, Auto engine diagnostic, Auto tire replacement, Auto maintenance

  David Lewis
a year ago
Excellent place to have your car or truck repaired. Had a set of breaks put on my wife's 2004 Infiniti G35. They did a great job and on schedule. Shop is increadibly clean and well run. I highly recommend this shop.

  Cecilia Gentile
a year ago
We recently moved from out of state and needed a vehicle inspection to register our truck. A&O Auto got us in immediately, the staff was friendly and very knowledgable and the garage was the cleanest we've every seen! We knew that we'd found our new local mechanics!Service: Vehicle safety inspectionService: Vehicle safety inspection

  Suzanne Hyatt
2 years ago
Kerry wanted to have a business that has a honest & reputable name that treats customers with Respect & integrity. He has accomplished that, I know I can trust his work & his word. He takes good care of my car & me, I won't go anywhere else Thank you Kerry for instilling good work ethics back in the business

  Jessicca Lawrence
2 years ago
My oil pressure was as high as it could go all of a sudden headed towards pottsboro....I saw the shop and pulled in worried, they are not my usual place I go to to do oil changes...so I was hesitant. But the gentleman was very kind even though they were booked they got my car in to make sure I didn't do any further damage before setting up an appointment for a few hours later to see what was happening. They are very attentive as a first time customer and was through doing the oil change. And went over all possible details. The pricing is cheaper than I normally pay! It was a nightmare that turned into my issue pretty much solved and being a pleasant day! I will go back.

  Michael Katie McKethan
8 months ago
If I could leave 0 star I would . This place is a joke. The 2 so called service advisors have no idea what they are doing . Don t waste your time or money .

  Jack & Jackie Barr
a year ago
A&O is always quick to get me in and out for oil changes. They ve always done a great job when I ve had issues with my vehicles, and I always feel like I m treated fairly. Give them a call!Services: Tires, General repairs & maintenance, Engine repair, Wheel alignment, Battery, Oil changeServices: Tires, General repairs & maintenance, Engine repair, Wheel alignment, Battery, Oil change

  Kathleen Tyler
a year ago
My first time there and even though all I needed at the time was an inspection, the service was excellent and fast. Kenny and Walt were great and I will definitely bring my car back when necessary.Service: Vehicle InspectionService: Vehicle Inspection

  Brianne Alexander
4 years ago
All-around great service!!! Had to bring my three year old along with me and Sharon at the front desk was outstanding. Not only was she kind enough to help keep him occupied, but she even gave him several sheets of stickers to play with. Highly recommend checking this place out!

  Jim Lfoot
3 years ago
I am a new customer with A&O Auto. I have used these folks for three separate auto issues, and each time I have been so pleased with the professionalism and friendliness of the office staff. Of course the service and experience of the technicians is the corner stone of their business. This last visit their character and honesty were clearly evident. They found a problem with some wiring where rodents had chewed. They called and told me of the problem and let me know it could be expensive to repair. The beginning estimate was a $115.00. When I picked up my car I was told the damage was very minor, and they repaired the wiring with no charge. Some shops I ve used in the past would have milked me to the max. Thanks A&O, if you will have me I ve got a new auto repair and service family. Jim LightfootServices: Electrical, Battery

  David Kenneweg
3 years ago
A&O Auto are truly a great family business to support. I always take my vehicle there and I always recommend them to anyone looking for an honest place to take their vehicles. I was there when someone was looking for a battery for a tractor and the owner went out of his way to find a battery for the customer.

  Shelly Jones
2 years ago
My grandchildren and great grandchild were visiting family in Texas. They had car trouble and the A and O Auto Care was not just nice they went above and beyond to take care of us. They kept me informed every step of the way.Services: Transmission, General repairs & maintenance, Auto engine tuningServices: Transmission, General repairs & maintenance, Auto engine tuning

  Amanda Vandermolen
3 years ago
They did an oil change on our truck is was reasonably priced and they were quick! The office staff is super friendly and make you comfortable while you wait!! We will be going back for our future oil changes!!

  Bob H
4 years ago
Owner is a stand-up guy. Most honest people I have met. Won't take my Ford Expedition anywhere else. One word.... exceptional.

  Nate Bressler
3 years ago
Good people, fair prices, very accommodating and professional. I've gone so often for ou vehicles tires, oil and such they know us by name!

  Alexander Folks
a year ago
This place is ridiculously over priced I asked how much to change just the rear break pads and they ESTIMATED it at 420 and I went to another place and they charged me 80 so don t go here

  Jon Poe
2 years ago
This place is awesome! We are fortunate to have such a quality auto establishment that can be trusted in Pottsboro. They treat you like family!Services: Tires, General repairs & maintenance, Brakes, BatteryServices: Tires, General repairs & maintenance, Brakes, Battery

  Mindy CW
3 years ago
Fair and honest service. They called to talk about what they found and discussed price. Good family owned service. We are new customers for life.

  Avery Northington
3 years ago
Has been more than willing to help with every issue I ve had with my cars! They are open and up front about the diagnosis and provide information on options available for repairs and maintenance.

  Linda Leavell
3 years ago
I have an older car, and they have done repairs on it, several times, and they keep their promises of warranty work, without question. Very professional, but also, kind and friendly.

  Mick Jobert
9 months ago
It s hard to find a good honest mechanic shop and this is one of them!Services: Air & cabin filter replacement, Tires, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Tires, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change

  Debbie
3 years ago
Wonderful service. So glad they are in Pottsboro. Very friendly, professional people to deal with.Honest!!!