One stop auto service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jewel Baker
a week ago
If zero stars was an option then that s what they would get. Very dishonest and unreliable. I bought the parts for my vehicle and paid them for labor. My car was not fixed properly the check engine light came back on a few days later so I took it to somewhere else and they said they didn t seal my catalytic converters correctly and ruined the new ones I bought. WORST SHOP AROUND HERE!

  Jesse Cantu
3 months ago
Brought my truck in for an alignment after having my front suspension completely rebuilt and paid $150 for something that felt like they didn t do good enough. I came to that shop with one of tires having positive camber and when I went to pick my truck up it still had positive camber so I asked to see the info sheet that shows what was adjusted and how much it was adjusted only to be told that they did a string method alignment. The owner also mentioned that he took it for a test drive and it drove straight after the alignment and on my way home I found myself pulling the wheel to the left a bit to stop it from drifting to the right. I feel as I paid for nothing and almost feel scammed out of $150.

  J.C Cox
a week ago
They deserve zero stars. Worst shop around will lie to you about everything. Don t let the nice cars that they have out there to trick you into taking your vehicle here. UNRELIABLE!!!

  Sydney Williamson
6 months ago
will LIE to you then request more money claiming your vehicle is fixed/ready when your vehicle isn t even fixed. If I could give negative stars I would. Do not use this shop. Lies after lies with him.Right at a year with our vehicle at his shop & it still isn t fixed but claims to be every time we have picked it up. Waste of our time & money to use this shop. Save yourself and do your research before going to this shop. He would claim our truck was in the lift & we would drive by & it was in the back of the yard & hadn t moved from the last time we drove by. $4500 gone because he can t be honest.Service: Transmission

  Mrs.J
5 months ago
If I could give 10 stars I would..my AC in my Range Rover went out month before my move to Florida in Aug..they fixed it and my AC working better than ever. Hate we in fl and have to find new shop in future.But highly recommend them!

  William Thomas
a month ago
The thief Richard cisne was supposed to do a head job on my wife's car all I did was pour copper seal into the radiator and thought that would fix it I went to another mechanic had the job done properly he didn't take any of the Bulls out so I know he didn't do it I documented it and I went to court with all my pictures and a statement from the mechanic but all was irrelevant according to the judge Dunn so the thief got away with ripping me off he also broke an intake piece that they kept over the weekend close the doors of his shop early so he can let the glue set all weekend it fell apart cost me another $450 glad to hear he's in jail

  Jeanette Watson
7 months ago
Richard doesn't know what he is doing. He was supposed to change the cam sensor, Knox sensor and crank sensor. I was told doing this would make my check engine light go off so I could get it inspected. When I picked up my car the light was still on. He said drive it 50 miles and it will reset itself. I drove 80 miles and the check engine light is still on. I took it to O'Reilly's and they said it still has a bad cam sensor. I took it back and he replaced the cam sensor again, light still would not go off. He takes it to the dealership and now says the PCM computer is bad. I already overpaid for the sensors. 25 dollars parts and he charges me $1028. I wasn't paying him anything else. He was supposed to change the oil but when I picked up the car the oil light is now on and no oil in it either. He tells me it being out of oil burned up the sensors but my sister said it was full of oil and the oil light was not on until I left his shop. He did not diagnosed the problem correctly. Plus my check engine light is still on. I asked him for a itemized bill and he was supposed to email it to me. Never got it. I need it to try to get an inspection waiver. I will never recommend this shop. I still can't get my car inspected or get tags. He marks up parts way too much. Never trust him. Very dissatisfied. I didn't have a 1000 dollars to throw away.

  Michael Hardy
9 months ago
I wish I could give zero stars. Richard and his incompetence cost me around $1900. He misdiagnosed the problem my jeep was causing and told me I needed a new radiator and an aftermarket transmission cooler. Luckily I took the car to a reputable mechanic after dealing with Richard, my transmission was about to overheat and go out due to the shoddy work performed by Richard and his guys.I brought my car to One Stop Auto Service because I found some milky trans fluid on my driveway. Richard lied and said my transmission cooler had failed inside my radiator, told me I needed a new radiator and trans flush. I trusted him and paid $1280 for a new radiator and trans flush. A couple days later I have milky trans fluid again so I take it back to him. He says I have another trans cooler that has failed and wants to bypass stock trans cooler and install aftermarket stand-alone cooler and another trans flush. I trust him and give him $600 more for the parts and labor. One day goes by and milky trans fluid again. I've had enough of Richard at this point and realize he has no idea what he is doing, maybe a touch of dementia even.I take the Jeep to Best Automotive of Northpark, they diagnose it as a leaking trans dip stick and a/c condensation is dripping and pooling on top of trans and getting inside mixing with trans fluid. Furthermore they explain to me that I was scammed by One Stop Auto Service as there is NO TRANS COOLER IN THE RADIATOR AND THE AFTERMARKET TRANS COOLER WAS INADEQUATE TO COOL MY TRANSMISSION!I confronted Richard about this very respectfully hoping to re-coup at least some of my losses. Richard did not have the decency to even admit his mistake, insisting that "every part you paid for was installed." The problem is, I DIDN'T NEED THE PARTS! He said maybe i could bring the parts back and possibly get a little bit of money back but he wasn't sure? I asked if he had my original radiator (which had no issues) and he said no. Avoid this place like the plague! I'm sure he will respond to this with more lies, but I have the receipts to prove everything!

  Sergio Resendiz
a week ago
Does amazing work been doing all my installations of aftermarket parts with him since

  Kyle Mejia
9 months ago
I do not recommend bringing your vehicle to be serviced here. Save your self time, money and stress by avoiding Richard at all costs. Poor excuse for customer service once he has your vehicle and definitely once payment has been made. The quote given didn t match the payment due once I was called to pickup my vehicle. Terrible owner and experience overall. Never supporting this local shop again.Service: Brakes

  Charlene Carnley
2 years ago
I had asked for a quote from Richard about my old Saturn because a different mechanic had said I needed a new ignition switch but wanted too much money. So Richard gave me a much better quote so I took my car to him. Well, after Richard looked at my car, it was my starter, not ignition switch. Wow! I almost gave all my money to a different mechanic that misdiagnosed my car. So Richard not only fixed my car, but he was honest and told me what was really wrong with my car. And his wife is a wonderful person. So I recommend One Stop Auto Service to anyone who wants a honest opinion and good service!!!! Thank you One Stop Auto for repairing my old Saturn!!Service: General repairs & maintenance

  barbara foster
a year ago
My daughter gave this man 900.00 for a Cadillac converter and did not give a reciept, she asked for one he said he had it all in his computer if she ever needed it. He sent her home 3 times and said her car was fixed and never fixed it. She took the car back then blamed it on COVID said he couldn't get the part, and he would call back when the part came in. It's been a year no call back, no converter, so now she can't get tags or sell the car, nor drive it. Don't use these people they act all christian and good people. But these people have 7 other criminal cases against them in Montgomery county including my daughter's for taking people's money and never fixing the vehicle. Look him and his father up they have been in prison for the same thing.

  Joshua Coker
3 years ago
DO NOT TAKE your vehicle here. Do your research on Richard Sisney Sr. And jr. I went to Richards shop and he quoted me $450 for the labor. Struts,rack and pinion,outer tie rods,sway bar end links and ball joints. I left to pick up the rack and pinion but was able to get it. I went back to the shop and told him instead of the rack and pinion I want the passenger hub assembly out on.the price went up to $570. I got the call my car was done . I went home checked my car and he didn't out my hub assembly on and kept my part. He also kept my rubber spacers for my coil springs. I went to go get my parts back and he ended up getting in my face yelling at me and threatened to knock the hell out of me.

  Jack Parker
2 years ago
They might have changed name multiple times over the last few years but don t let that fool you, it s the same owner and they have no clue as to what they are doing. They charged me thousands of dollars to fix my car and in the end, it resulted in the engine getting damaged behind repair I was told too bad and to leave the garage as I was not welcome here anymore since I was complaining about them completely ruining my car these people are extremely unprofessional and rude and I would recommend that you RUN the other direction if you ever need repairs done to your car.Service: Engine repair

  Tim Gwin
a year ago
Excellent shop. Richard is a stand up guy. This is my go to shop from now on. I highly recommend anyone looking for an honest mechanic shop go see Richard at One Stop Auto Service!Services: General repairs & maintenance, Body & TrimServices: General repairs & maintenance, Body & Trim

  B G
11 months ago
Great service, Mr. Richard was every helpful, and answered any questions i had about my truck. I definitely recommend y'all coming here.

  Loreena Rose
2 years ago
I broke down on the highway, they identified, quoted and completed repairs by end of business the next day. Too, they took me to the car rental location and oversaw the rental return. There customer service was outstanding.Service: Engine repairService: Engine repair

  Jessica Byargeon
a year ago
Sadly wish I could give 5 stars as customer service is great but I paid a good amount to support a small business and got my CV axles fixed and they didn t even last 3k miles and now in a different state and I have called and left a message and nothing and here I am having to spend more money to get them replaced but someone else..Service: General repairs & maintenanceService: General repairs & maintenance

  Tonya p
a year ago
My car broke down right in front of this place so I decided to go into parking lot. I was met by Richard the owner. Not only did he make me comfortable with his diagnoses but has run excellent since repair!Thank you sir!

  mireles carlos eduardo
7 months ago
This auto repair shop is just simple the bestAlways ready to help keep up the good work 1 stop auto service

  Ashley Johnson
3 years ago
LOVE this place and employees! I took my Green VW bug in with issues with my A/C and the took care of it quick and we re always so nice! 10/10 recommended!!Service: A/C installation & repairService: A/C installation & repair

  Juan Ramirez
5 months ago
DONT GO TO THIS STUPID PLACE THIS GUY ASK FOR PARTS AND NEVER PAID

  Bill K
a year ago
I had a very small mechanical issue and they took care of it on the spot. No waiting. Friendly service and very reasonable rates.Service: Auto maintenanceService: Auto maintenance

  Regina Curlee
3 years ago
Always respectable and knowledgeable. He is good at his job. He can fix any car issue. He cares more for the customer.Services: Transmission, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: Transmission, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil change

  Rheba Segura
3 years ago
Work done in a timely manner on my mercedes. Courteous people. Explained work done and charges.Services: Transmission, General repairs & maintenance, Engine repairServices: Transmission, General repairs & maintenance, Engine repair

  margie vanburkleo
3 years ago
Fast friendly service. My vehicle was ready when promised. Fair price.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Battery, Oil changeServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Battery, Oil change

  Richard Darville
2 years ago
Great service, really good people, honest, professional well experienced mechanics!

  Eileen Sanders
2 years ago
Great mechanics. Good service.

  al prisco
a year ago
Honest With Decent Pricing

  lucia castro
7 months ago
Pretty good