Coastal Auto Service

4.1 (49)

  514 TX-100, Port Isabel, TX 78578
  (956) 943-2575
  coastalautoservicetx.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  joshua zachman
a month ago
I wanna start by saying this place used to be good but my recent experience leaves me feeling like a sucker. I took my vehicle here for an alignment big mistake . The first try I got in and the vehicle was pulling hard and shaking like crazy. they blamed it on my tires when I could VISUALY see the left tire was 3+ out of Alignment. They installed new tires and re-alligned it then and still had alignment issues. I asked for a print out of the Alignment (standard practice) they gave me some run around how there printer was broken (still managed to print an invoice) After the 3rd try and 4hrs of waiting it drives sort of straight. When I got home I looked at the wheels and notice they broke off 2 of my wheel studs (you can see in the pictures these are freshly broken) and severely stripped out a 3rd they also lost the covers for my 4x4 hubs. I was not informed of any of this before I left. for a shop to send a customer on their way (I had my wife drive the vehicle home) is simply dangerous and reckless. I ve made many attempts to contact them over the last few days and no one will answer the phone and the voicemail box is full. Witch is fine as I don t even trust them to fix the stuff they messed up. I will be getting another alignment elsewhere and canceling the charge with my credit card. I would avoid this business at all costs.

  C Collins
7 months ago
1 star is too many. Absolutely terrible place. I took my BMW there with a crank no start. I told them I needed it done within a week. They kept it 3 weeks, changed the battery and the CPS sensor I provided, yet they charged me for another and never got the other new one back. Total cost and still wasnt fixed $700. I called the BMW dealership and coastal did do, would have cost less at the BMW dealership! Turned out to be just a bad wire that was an easy $75 fix however they refused to check even after I told them thats what the codes point to.

  DJ TEMP
3 months ago
Great job with front end alignment and brake service at a very fair price.

  David Gordon
a year ago
Until just recently I would have agreed with the positive reviews here. The former owners/managers were customer-friendly and the pricing was very reasonable. Today I took my toyota in to have wiring installed for a trailer hitch that was already mounted. I provided the parts and the bill was $190-- $95/hour labor for 2 hours. This is more than the dealership would have charged. After I refused to pay this bill, the new owner and I settled on $100. Be careful in dealing with this business or better yet, avoid it altogether.

  Stephanie Bilodeau
2 years ago
If I could give more than 5 stars I would! I had my truck towed to Coastal around 2pm. Not only was John able to diagnose the problem right away, he was able to get the part, replace it, and send me on my way in about 3 hours time! Customer service from John and Jimena was top notch and I was very appreciative to have my work truck back and working within hours. Highly recommend!

  Deb Salonek
a year ago
John always delivers top-notch customer service and repairs. He keeps us informed on what he's doing, what it will cost, and explains everything along the way. He's truly a great find. His wife does the state vehicle inspections and does a thorough check. If you haven't discovered them yet, do yourself a favor and try them.

  Anay Pinto
a year ago
JJ from Coastal auto repair was very kind, and offered for us to sit inside his air conditioned office since the weather was very hot outside. He kept us busy talking about his family and his career while we were waiting to be picked up by family. Did a great job on the car, very highly recommended!Service: Engine repairService: Engine repair

  JW C
a year ago
(THESE OTHER 5 STAR REVIEWS ARE FAKE.) Do not GO there. THEY HAVE A REHEARSED SCAM ROUTINE...even if you just ask about a service they will get your keys and start working on your car..then tell you have to come back...they will not quote a price until they have your car...then they will tell you to go wait in the office. THE MECHANIS CALLS THE LITTLE OFFICE...THEN SAYS OK OK i SEE OK ..AFTER CAR IS TAKEN APART THEY GIVE YOUR A QUOTE...THEN WHEN YOU PAY.they add on a supply fees....waste disposal fee.S.... GO SOMEWHERE ELSE...

  Amy Jo Maruschak
3 years ago
Had a flat tire on vacation... Coastal Auto Service got us in as soon as we pulled up. They found the leak, repaired the tire and we were back to enjoying our vacation in less than 20 minutes. Best tire service ever! Thanks so much!!

  Sharon Partain
a year ago
I called costal I have a hybrid it would not start, so I had it towed to the shop. John diagnosis the probably it was one of the batteries. He replace it and had me on my way. Best customer service ever.Service: BatteryService: Battery

  Peter Pan
a year ago
They have terrible service I pulled in for a vehicle inspection and I was completely ignored by the staff and the people there they apparently do not want your business so I would recommend elsewhere have a nice day.Service: Vehicle InspectionService: Vehicle Inspection

  John Williams
a year ago
Juan (John) is a pleasure to deal with. Very knowledgeable and trustworthy mechanic for my Mercedes.Note: John is no longer working there

  S G
a year ago
The so called "master mechanic" hooked up my trailer harness wrong and it caused me great inconvenience on moving day. They offered no resolution. So much for satisfaction GUARANTEE.

  Frank Shoop
5 years ago
Great place for my auto repairs. First time was tire issues, took me right in and fixed tire. Second was a/c. Again, looked at my problem right away, knew what was wrong, fixed a/c quickly. Recommend them highly.

  Jesus Flores
4 years ago
If i was able to put no stars, i would. Went in because i had flat and the owner told me to go to another tire shop down the road because he was busy with another client. There was a worker outside and didnt even acknowledge me.

  Charles
3 years ago
Had a great experience. They are very friendly and took care of everything quickly. Also had a nice chat with JJ. I will definitely be coming back.

  Steve Chang
2 years ago
Friendly staff. We got car inspection done promptly by The Mayor. Fast and easy. Outer appearance of the place is deceiving.

  Gary Hallberg
a year ago
I always use Coastal auto service when I'm in Texas. Easy in and out for inspections too.

  Mala Brough
3 years ago
Great service..had 4 tires changed in less than 30 minutes..Awesome job guys..

  Monte Cantu
a year ago
Knowledgeable and friendly , someone you can trust with your Mercedes as well as other European cars

  Becky Montoro
6 years ago
Alfredo does an excellent job when it comes to taking care of my caddy very clean and professional

  Adam Delgado
2 years ago
Was very friendly mr Zamora was awesome would highly recommend coastal

  Gary Hallberg
5 years ago
Always my first choice in auto repair in so texas. None better

  Marie Farchik
3 years ago
No one available to perform vehicle inspection for my car in morning.

  Teresa Gil
a year ago
Best Mechanics! Which I could give more stars

  CHET HATZOLD
4 years ago
Good customer serviceExcellent work ethics.

  LaRon Johnson
a year ago
Great place excellent work

  Richard Henderson
3 years ago
Quick and they were the only ones open

  Henry Cruz
3 years ago
Great! friendly and fast

  David Padburg
3 years ago
Friendly and do good work

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