Twin City Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jarrod Samford
a week ago
I brought my wife's Rogue in because the tops of both A-pillars leaked and had water stains. They kept it for 4 days and said "they couldn't find the leak". It is still under warranty. They said they saw the water stains but gave it back to me still leaking. We washed it today and it leaked even more. After a brief YouTube search I found many others with the same issue. There is a clip that easily breaks under the luggage rail which leaves an open hole in the metal by the windshield. I removed the rail and found both clips broken. I replaced them with better clips and sealed the hole. Great quality Nissan. Twin City, do some research before you send someone away with a faulty vehicle. (Especially one under warranty)Update: The owner/loyalty manager contacted my wife and offered nothing to resolve this issue. We still have water stains to deal with ourselves so I stand behind this review score. There is no option to remove the 1 star.

  Nate Dean
a month ago
I was searching for my son s first car and found one here that I thought he might like. My sales guy Hank was great to work with! This was the easiest car buying experience I ve ever had. My son loves his car! Highly recommend!

  Evelyn Mayorga
3 weeks ago
WOW... is all I have to say about the concierge level of service Ms.Tiffany gave me. Extremely knowledgeable of the entire Nissan line of products. Needless to say, I am the new and proud owner of the Nissan Rogue. By the way this is the 2nd Rogue for me in the last 14 months.TWIN CITY NISSAN... along with a GREAT TEAM has made a life long customer with me.Thank you for all your time and patience Tiffany you really earned your weight in gold.Dawn Mayorgae. I'm so happy

  Sonya G
a month ago
Working with Hank Edwards at Twin City Nissan was a wonderful experience!!! He s very helpful & knowledgeable which made the buying process quick and enjoyable. Go see Hank for new or used and tell him we sent you!

  Lee Ann
a week ago
AWFUL! These people lie! They don t know anything about their warranty. They told me after I bought the warranty that I would have to wait 60 days for any work to be done from date of purchase. Then I raised heck so finally got call back and told me they were wrong I could get it service so I had a hard time with anyone calling me back to schedule an appointment. Finally bugged them enough got an appointment set up and they act like they can t give a rental when they told me when I bought the Nissan certified vehicle that I d receive a rental for any work done to the car. They told me I d get a rental for anything! Today proves that was a lie. I don t trust these people. Then their employees are laughing at us very unprofessional! It s quite sad. I will be reaching out to Nissan. This is the worst Nissan dealership I have ever dealt with.Update I still have not heard back from these people after they told me that they were going to contact another dealership with my warranty claim information. Because I requested my work be done by another dealership just do not trust these people at all with my vehicle. They have lied from the get-go. It is also just not my radio speakers that are blown but my infotainment center is messed up. So it s not just my radio speakers that are blown but my infotainment center has been having issues since I bought it. They have done an update at Twin City but there is still something wrong. They said that they would give another Nissan dealership a call with the number I needed to get work done. The other dealership has yet to receive any type of information from them. It s been 19 days. I contacted the other dealership recently. They have told me that they have not received any information from Twin City. Twin City is telling me that they have reached out to this other dealership with all the information that they needed. I asked The service advisor Leonard with Twin City who he spoke with. He couldn t tell me the name of the service advisor he spoke with. Once again lying and he could not pull up any information about my warranty at the time I called, supposed to call me tomorrow we will see about that. It seems to me that they would keep a record of this available at all times incase someone brings vehicle in that needs serviced. I would steer clear of this dealership.

  Nicole Belanger
3 months ago
Our experience was great. Hank was wonderful. He walked us through every detail of buying our new car. When we left the dealership I was completely comfortable in getting in and operating the vehicle. I felt like he was upfront and honest about everything from the second we started the process. I will definitely recommend Nissan to friends and family. I would gladly send people Hanks way!!

  Betty Childers
2 weeks ago
Hank Edwards was an absolutely amazing sales representative. We love Twin City Nissan and refuse to go anywhere else. They also treat us like family and they are the absolute best!

  Claire Folse
a month ago
Hank was incredible to work with! I came in to purchase my first new car, and I couldn t recommend him more! He got me the exact car I wanted at the price I was looking for. He was clear and concise about everything and really took time to explain things to me since this was my first experience. I cannot thank him enough, and would highly recommend him to all my friends & family!

  Loren Newcost
a month ago
The Twin City Nissan dealership and employees were super kind and helpful! The salesman I had was Cole and he didn't feel overly pushy and actually took his time to help me find the right car. He were great at answering and explaining and questions I had about my car, as well as being patient, nice, and knowledgeable! Overall great experience!!!!

  Mia Garza
6 months ago
Tiffany Guillory is THE BEST. She helped us immensely on the purchase of our truck. We will forever recommend her to anyone! We went to 3 of the other dealerships in the area before and the minute we spoke with Tiffany at Twin City Nissan, we knew we were in the right place!! She made us feel so comfortable and at ease. Thank you Tiffany for all your help!

  Xenia Lopez
6 days ago
Excellent attention they give you. I liked the way they treated me and especially they helped us a lot. Many thanks to Claudia, girl. She is an excellent person and I highly recommend her

  Caitlyne Guillory
a month ago
The moment I met DeAnthony and Tiffany, I knew I wanted to purchase from them. Saying they are awesome is an understatement. Upon meeting them, they were so informative and honest. They made me feel as though I was family. I was very particular about what I wanted and asked many questions. They continued to be patient with me and answered every question that I asked. The car that I selected was not on their lot. However, they were able to find the exact car I wanted and had it delivered the next day. The service I received was exceptional. I will forever be grateful for this experience considering the fact that this was my first car purchase.

  Gina Carpenter
a month ago
Greta and all this staff at Twin City Honda were outstanding.Greta, my salesperson, was extremely knowledgeable about the Honda CR-V Hybrid and answered all my questions. She was very helpful and friendly.I couldn t have asked for a better car buying experience and would recommend Greta to anyone that wants to purchase a new car in a quick & professional manner.Thank you Greta. I love my new Honda CR-V Hybrid!

  Cheryl Squires
3 weeks ago
Everyone was SO helpful and attentive! We were introduced to everyone that works there, we felt like family by the time we left! The salesmen were very knowledgeable about the vehicles and pointed out all the cool features & answered all of our questions.

  Julie Bernal
2 months ago
Mrs. Greta was very involved and made the right experience very smooth I was not overwhelmed she answered all the questions very impressed with her and her professionalism

  Kennedy Franklin
a month ago
Hank Edwards at Twin City Nissan is fantastic! He's not the normal sales guy that you think about. He treats you like family, and will do anything to help you. It's been 2 months since I bought my car, and he still answers all of my questions!!!! I would recommend Hank to everyone!!!

  Emelin Carrillo
a week ago
Twin City Nissan was able to give me a brand new car I ve been wanting for the longest. It was a great experience and Cole Repka made the process easy for me to understand as this is my first car, thank you

  Carlos Garcia
a day ago
Thanks to Claudia Chica for helping us with the new car I just bought .She is so friendly with the customers. She always says hi when we go do the oil change to the other vehicle .You did good job Claudia thank you again

  graciela enriquez
3 weeks ago
Tiffany at Twin City Nissan is AMAZING!!! If I could give her a 10 star I most definitely would. She made us feel so comfortable and made the whole process so easy, I highly recommend anyone to go see her if you re looking to purchase a new vehicle, she truly is the best!

  Jennifer Thayer
a month ago
Hank Edwards was amazing! He was there every step of the way, answering all of my questions. He was very knowledgeable about the features of the vehicle I was interested in and made the buying process smooth.

  Corinne LaVergne
a month ago
Twin City Nissan is the absolute best when it comes to getting a new vehicle! They work hard at getting you the best deal and I couldn't be happier with our purchase! Cole was wonderful throughout the whole process!

  Rachael Smith
a month ago
After losing my current vehicle due to an accident, I was really overwhelmed by the car shopping process but Tiffany made it so much easier and more pleasant than I thought it would be. I would definitely buy from Twin City again. Love my new Nissan Sentra!!

  Kristie Grove
2 months ago
Twin City Nissan - Tiffany Guillory is an angel! Tiffany s sweet smile and comforting voice made me feel like I was her long lost friend. She is amazing at her job, and her knowledge is the best I ve seen while car shopping. Not high pressure, and continued to work with me even though I knew what I wanted but slow to commit to the purchase.The vehicle I wanted was not on their lot, but they found me the exact one in an instant. Once I gave her the go ahead- she went and picked up my new vehicle from an out of town dealership and had it ready for me so quickly!If you read reviews please choose Twin City Nissan/Honda for your next vehicle purchase and ask for Tiffany G! Tell her Kristie G. in the Nissan Pathfinder Platinum sent ya! You won t regret it.

  Morgan Sanders
a month ago
Even though my experience with finding exactly what I wanted was up and down I am so happy with the choice i made. With the help of Hank I found a car I love and can afford. I couldn t be happier. Thank y all for an amazing experience!! I am now a new first time car owner!

  Scarlett Romero
a month ago
Hank was helpful and very knowledgeable. I highly recommend Hank as a sales rep and Twin City Nissan. Even after buying the car Hank helped me set everything up in the car before I drove off the lot.

  Laurie Reeves
2 months ago
If you are looking for a vehicle Hank Edwards an Twin City Nissan is the place to go. They will work to get you what you need an make the process as easy as possible. I can't say enough about Twin City Nissan an the great service i have had.

  JACQUELINE WISE
a month ago
Cole Repka was a wonderful salesman. He took his time and answered all of our questions and concerns. He called and checked to see if we were happy with our purchase. I called Cole to see if he could help us with something dealing with our purchase and " he said come on by I'll be happy to help you with it". I think Cole Repka is an outstanding salesman. Thanks Coleyou're the best!The Wise Family

  Marla Hill
2 months ago
My experience was absolutely great! Greta Coles was very informative and pleasant to interact with. Everyone was friendly, Art was a blast from the past, great conversation while signing my paperwork. And the Sales Manager, Anthony was down to earth and very helpful.

  Jenn Nunez
a month ago
Cole was the absolute best! He understood exactly what it was that I wanted and I left the car lot in my new car that I am absolutely happy with! I have been and will continue to be a loyal customer with Twin City! Thanks so much y all are the best!

  Tara McDowell
4 months ago
Hank helped us out after I totalled my SUV a couple of weeks ago. He had a lot of patience and let me explore ALL the vehicles I wanted to look at. Once a decision was made, he helped us keep the numbers where we needed them. Great guy, great place. Would highly recommend!