Precision Tune Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J.M.
4 months ago
My dad brought his vehicle to this place for some routine work. They did the work, took the vehicle on a test drive to confirm, then wrecked the vehicle. What was routine maintenance ended up being a vehicle with a wrecked hood, broken grille, cracked windshield and a few other damages. Not to mention that the maintenance itself wasn't done correctly. They gave it back to my dad without fixing it. My dad said they wouldn't even look him in the eye and talk directly to him when they told him that one of their mechanics wrecked his vehicle. The manager apparently yelled out about it from his office and pressured my dad to sign the receipt to get his vehicle back. When I call about it they only say that they submitted the issue to their insurance company and won't say anything else. My dad is a senior citizen with health issues and has difficulty working out issues like this, so it looks like they took advantage of him. The insurance company has supposedly called my dad but he says he never heard from them. I am currently looking into legal remedies. Don't bring your vehicle here because they might take it for a joyride, wreck it, then not have the integrity to own up to what they did while trying to take advantage of you.

  Tammy Goudy
5 months ago
They do not like to back their work. Their worker messed up my vehicle, and they are very rude and courteous. When it comes to your vehicle, you ask them to speak to the supervisor and they will not let you speak to a supervisor because they want to argue with the customer That the person that was supposed to fix the problem did not mess up your vehicle I went in to get my thermostat changed, and the person that changed my thermostat messed up other things on my vehicle. All I asked for the company to do was back their work, and at least help me figure out what he could have done or him show us a walk us through the process on what he done to reset my whole computer in my car when all he was supposed to do is clear codes , but the person that I spoke with the guy I spoke with, would not let me speak to his manager and he is really rude and courteous as I said So, with that being said, I will be contacting their corporate office and the Better Business Bureau on this company.

  Hunter Parker
a year ago
**ATTENTION: HIGHLY RECOMMEND NOT DOING BU SINESS WITH THEM*This precision auto tune located next to Walmart on Twin City Highway has damage the drain plug on my truck ( previously owned by my mother, this is where she went to have the oil change done). The manager of the shop outright refused to hear or view the proof that they caused damage. Then they threatened to file trespassing charges on me (no cussing and the argument was not escalated). Service: Oil change

  Jocelyn Garza
7 months ago
The receptionist was extremely nice! Dylan did an amazing job with my car, he was quick and took good care of it. 5/5 starsService: Oil changeService: Oil change

  Dylan Kilday
a year ago
Great place to come & get your repairs taken care of. Everyone is really nice, personable, & funny. I don t know a thing about coors curs cars, but I never felt like they took advantage of that. I ll definitely be coming back. If you like good service, nice guys with pretty eyes & no lies, come here.

  Thomas Paine
a year ago
If you need any vehicle maintenance, this is the place to go. I walked into a friendly customer atmosphere provide by Ray at the desk. He took care better care of me than any other auto shop in the area while providing me with amazing prices for an oil/transmission fluid change and tire rotation. I will be waking up everyday wishing to be back. until next time Ray, until next time..

  K F
a year ago
Love this place!!!It has become my all time stop to first because the mechanic here will solve all your problems. Good people that will help you and have a decent conversation with you which is just in the raising up A+ in my book. They even give great discounts!!! My alternator went out and he fixed it with no problem and he had closed but actually waited for me to get my car now THATS GREAT SERVICE.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto maintenance, Oil change

  Jessie M
11 months ago
About a week ago I brought in my pos HyundaiElantra it's got its issues ofc but it's paid off id rather fix it then pay a car note yk, recently it runs when it wants to. It would work perfectly one moment and the next wouldn't run at all. I h�te going to shops/ dealerships because they try to rip me off, overcharge me or tell me i have no idea what i'm talking about when i bring in my car for a certain issue. I HAVE NO IDEA ABOUT CARS THATS WHY I BRING IT IN BUT IM A YOUNG WOMAN SO WHAT I SAY DONT MATTER. But precision tune auto care on the other hand i would trust them with any car i ever have from here on out. Ray explained everything in so much detail it feels like i went to school to lean about it and the prices are not outrageous either! They definitely have a new costumer i will recommend them to everyone ik.BEST PART MY CAR IS IN RUNNING CONDITION AGAIN!I CANNOT THANK YALL ENOUGHServices: Auto engine diagnostic, Auto maintenance

  Joshua Maples
a year ago
Got a oil change and it was good. But they told me I had an oil leak and my power steering was out. Both were untrue and I spent money trying to find a leak that was not there. Also, when I left the place after telling them I was out of power steering fluid. They had filled it and it was working fine. Seems like they were just trying to get more money out of me and tbh the front desk guy was rude as all hell explaining how I find the leak. He told me it was over 100 dollars just to find it and who knows how much to fix it. Again, I spent money and time to find it. But there was no leak. This place can change your oil but I wouldn't trust them to tell you what issues you have outside of that.

  Brittany Pritchard
10 months ago
Had some issues from a previous manager and mechanic but Eric took care of me and got the issues fixed with no problem . Glad he is back at this location thanks to Eric he is a very good mechanic and person very nice attentive and polite

  Angel Williams
a year ago
The rudest mechanic shop I ve ever come in contact with. I asked for an estimate for service work and was hung up on twice because I told the mechanic I had to tow my car to their shop and wanted an estimate before I paid for a blank trip. Outrageously up charged me for their brand of parts and when I asked for the OME price, he caught an attitude.

  Dennis Mckelvie
a year ago
I had my vehicle in to have the suspension looked at technician Ray was very helpful and knowledgeable as for the one behind the desk Eric he is very self abdorbed and didn't care to explain things to me seemed like an idiot to me all he cared about was the amount of money he could charge me. I will only return here because of the very knowledgeable and helpful technician Ray. Thank you for helping me understand. I can tell you are passionate about your job and made the experience pleasant.Service: Steering & suspension replacement

  Michelle Contreras
a year ago
I stopped for an oil change while traveling. They were quick and professional. They carry full synthetic oil and not just the blend. The car wash takes some of the sting out of the price.

  Ed DiCamillo
4 months ago
Really nice guys. They did a good job as well

  Joe Keller
4 years ago
Great place to get the oil changed in your vehicles. Friendly, fast and reliable service. Didnt bat an eye when my wife told the gentleman working that she needed an oil change and a new oil filter. Price was reasonable and we were in and out in twenty five minutes tops. Did not try to sell us anything we did not need. Would highly recommend to any one need standard lube work.

  Aaron Little
7 years ago
I was impressed by the speed of the service, the friendliness of the staff, and that additional problems with my car were pointed out and addressed. And the price was very comfortable for me. I'll definitely be going back. That's another thing, it's very close to my house and near restaurants. I walked and had lunch while my car was being fixed.

  charles gobble
6 years ago
I was charged for a regular oil change. What I received was the wrong type of oil and a possibility my motor will need replacement. When I made this "business" aware of the issue, not one person offered a resolution. Don't come here for anything... unless you like waiting for a big headache. When they called me about my review and experience they proceeded with disrespect. The gentleman decided to hang up prior to me explaining how they could be more accountable as a business.

  Lawanda Prevost
3 years ago
I love this place! The guys know their jobs and you get great service. I have never had any problems since I've been going for my oil changes.

  Roderrick Mitchell
a year ago
I went there to get my car checked out because it was leaking oil and the guys by the name Mr. Ray and the other guy took care of me fixed it and had me out in no time THANKS YOU I will definitely go back there and recommend anyone to go there if you have any problems with your vehicle.Service: Oil changeService: Oil change

  Ginnetta Joseph
4 years ago
They were fast but my car have an funny smell know like they used old oil instead of new oil. And I couldn't get back in the hood it was hard to opening. And I still haven't been able to check it to see if its clean our dirty.

  Laura Woodruff
6 years ago
This place charged us over $500. To replace head gaskets that they told us were causing the oil leak.Our car, is leaking worse and they told US to wash the motor so THEY could find the leak!!I only rated a 1 because you can't comment if you put a "0"...Do not use this place.THEY are NOT mechanical incline about vehicles!

  James Lewis
10 years ago
Went in for a sputtering problem, got it fixed so I thought. They said they did a diagnostic scan on my vehicle and the only thing they found was a bad spark plug. Fine. So the put in a new one and charged me $206.64. I got in my vehicle and started it up and the same happened. The engine light came on and the check charging power system light. Drove around and sure enough my vehicle died on me. Took it back to Precision and the tech. said that it was a wire that had gotten exposed so he put some electrical tape on it and told me it was fixed again. Drove my vehicle for a while and then all the power went out and my vehicle died again. I had a mechanic from another garage look at it and they told me that it was my alternator. All that time and money wasted.

  ZackStrife47
5 years ago
They dont do alignments or balance when I had a oil change. oil leaked in my driveway and I went back amd that said nothing was wrong. horrible experience every time they tried to charge me 350 to 440 for brake changes the other day I bought the front and rear for 55 at auto zone and did them myself nothing but scam artists there

  Casy Engman
a year ago
Excellent service, Ray is awesome very helpful and I will definitely recommend them. Been looking for someone to trust and finally found my place. Thanks RayServices: Auto engine diagnostic, Auto engine tuning, Auto brake repair, Auto emissions testing, Vehicle safety inspection, Oil changeServices: Auto engine diagnostic, Auto engine tuning, Auto brake repair, Auto emissions testing, Vehicle safety inspection, Oil change

  Fred Owens
4 years ago
Get there at 8AM to avoid long wait times if you can. Been servicing all my vehicles at this location for about 8-9 years. F-150 2010 was having transmission issues: not downshifting right, shuddering, even clanking when coming to a sudden stop. Got the transmission service (fluid exchange, new filter, pan service) and an oil change. Now the truck is back to running like a champ.

  Donald Richards
5 years ago
Would be a nice place to do business with if they completed the job you pay for. Didn't do the grease job I payed for and had to go back. When I got home I looked and found all grease certs were still full of dirt and never touched. Looks like I will be looking for a better service stop.Go down the street and you will get better service.

  bmt073
8 years ago
Wrost Service I ever experienced . They over charged me for a service and broke a part on my vehicle in the process. I went to the shop to resolve the issue and they won't address my concerns.Never bring your car to this shop they will rip you off.Eric is the manager he has the worst customer service ever.Eric said he didn't care if I brought my car back and didn't care if I reported this business for poor service.I will not send anyone to this shop and will report business as the worst I can't for people to be ripped off unacceptable

  Shawn DMcJoe Morris
4 years ago
I usually don't have a wait time to get my oil changed here. One of the employees went above and beyond to help educate me on the difference between regular oil and synthetic, which I greatly appreciated.

  N. PYN
a year ago
Ray was great, super helpful! The shop worked quick, and addressed the issues my car had.

  Shayan Samavati
6 years ago
The worst mechanic shop ever, never recommended! Its manager Glen is the most caddish person ever, He doesn't even know what customer service means, he never listen to you and eventually come up with the idea that there was a misunderstanding between him and you! and never take the responsibility of his fault!Additionally, he insulted me right in front of the other customers by telling me "get F@*ck off my store". keep in mind this is how you are going to get treated !