Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
p k
a year ago
Great place you can trust with your vehicle. I have been bringing my car to this place since 2016. I started with state inspection and then started coming here for small to medium issues. I always get a great service and very affordable. They are honest about your car issues and do recommend any fix required but dont push it. Their location is also convenient for many people in this area. Overall a great place to take care of your vehicle.
Yugesh Ravi
3 years ago
Jay is very nice and friendly. The job was done to mere perfection. I would highly recommend 1st choice automotive for car repair. They also provide 2 years warranty for the parts.The best thing is that, they offer if at much cheaper prices than other shops.Services: General repairs & maintenance, Wheel alignment
Brian Coley
5 months ago
Fantastic svc that went above and beyond. Fair prices and quality, efficient work. Ive found mynew go-to location for vehicle maintenance
Chen Xun
8 months ago
They let me replace the wiper blade otherwise the inspection will be failed. My windshield wiper working good, they said it s not. They don t let me pass the inspection unless I replace the new wiper. It s ridiculousness.
D S
3 years ago
Paid all this money on my brakes to end up with this. Out of pocket over 500 dollars to still have loud squeaky brakes. Please do your research before heading here. There is better. That's what I get trying to go the cheap way out.Service: BrakesService: Brakes
Priscilla Corral
a year ago
Purchased a Groupon for an alignment. They have 2 locations & the Groupon I purchased was for the location on Coit. I visited their location on a Sat & was told they couldn't do my alignment because their machine was not working & had not been working for quite some time (I'm thinking, so why advertise this on Groupon?) The gentleman assisting me informed me I can try their other location in Plano. I take 2 hrs off from work to drive to their other location & get this taken care of. I could not get my alignment done because according to them I needed suspension, ball & joints, struts on all 4 tires. I requested a printed quote which was over $2500 to take to another mechanic for a 2nd opinion since I wasn't experiencing any issues one would have from these items needing to be replaced. Took my car to another mechanic, explained to them the work this place said I needed. Per this mechanic my car does not need these parts replaced. He showed me what these parts look like when its time to get them replaced. Very disappointed with this place trying to take advantage of a woman.Also, while I was there they talked this guy into getting additional work to his car, so upselling unnecessary work is obviously their goal. I would not recommend going to this place.
Shantwana Johnson
3 years ago
Jay is the best, I explained to him my situation and without hesitation he delivered. Got me done in a timely manner. I promise you, you won t be disappointed and you will use them again. Ty guys for everything you do and the awesome work I highly recommend and all their work comes with a warranty. How AwesomeService: General repairs & maintenanceService: General repairs & maintenance
Christian Hamilton
a year ago
I will NEVER! go back to this place again. I went to get an inspection to renew my vehicle registration. The guy told me and showed me I passed, but when I went to the tax office they told me I didn t. I couldn t go back to Cruzin Auto to resolve this issue because they were already closed. So that same day I went next door and they showed me GREAT! Customer service and gave me an inspection and I passed. I was able to renew my registration. Then the next day I went back to Cruzin Auto to get a refund. Luckily the guy that was there that day was kind enough and understanding.
Forest Li
3 years ago
Share with you my experience at the store. Great and honest people from Jay to each of employers. The price is very reasonable, I'm pretty happy with the time spent with all of them! If you need good place to fix your car, please go to first choice auto!Services: Air & cabin filter replacement, ElectricalServices: Air & cabin filter replacement, Electrical
Hiwar Hurori
3 years ago
I had a very loose rear view mirror and I could no longer see out of it so I went to get some quotes. Many shops quoted me $300+ For a whole new assembly. Although Jay was able to help me out only for $40! My mirror is now perfect after he was able to repair it. He saved me a lot of money and a headache. This guy will go above and beyond to make sure your car is good ! Highly recommend him and this business
Jessica Lee
8 months ago
They are so kind and honest! And they changed the engine oil at a good price! I will continue to go here!
Md Ekhlaqur Rahman
a year ago
Very friendly and supporting staff. I highly recommend their service for car mainenance. They are honest and don't make you pay for services you don't need. On my last visit they did battery installation and were kind enough to not even charge for it.
7 Ingz
3 years ago
The prices of fixing my car were so reasonable. The service was great and the owner was so nice to me. They fixed my car so fast and explained exactly what they did. I have brought all my cars to them and have told everyone how honest and reliable work they do. They sure do care about there customer and they sure show that customers are first
Cristal
3 years ago
Completely happy with the service I received at this location. Jay is fair on pricing and friendly to deal with. My car was fixed in a timely manner and he took the time to show me exactly what was wrong with my car. Everyone should take their car here for repairs. They go above and beyond. More than excellent service.Service: Steering & suspension repairService: Steering & suspension repair
Patrick Aszako
4 years ago
Tried to find a shop that wouldn't rip me off and be honest with the work they do and I'm glad I found 1st Choice. They went out of their way to tell me exactly what needs to be done when putting my new wheels on along with alignment and balancing. They provided a fair price and kept me in the loop on when my car would be completed. I would highly recommend this shop as I will definitely be coming back here.
Team Natural
2 years ago
I had a pleasant first experience at 1st Choice Auto. Jay was professional & knowledgeable. He didn t try to get over on me because I was a woman like most mechanics. The repair was done in a timely manner, and I haven t had any issues since. He has a customer for life!Services: Tires, Wheel alignment, BrakesServices: Tires, Wheel alignment, Brakes
Lynne
a year ago
I have both front and rear break pads replaced at Cruzin Auto & Tire. The manager Jayson is so helpful and very professional. The price is fair. The service is excellent.
Massoud Kadivar
3 years ago
They replaced my Ford Taurus 2007 Transmission. I just left my car and they gave me a car, in just one week thay called me, my car was ready. They provided me a used transmission with 6 months warranty.It's been more than 6 months and my car running great. Price was fantastic, it just cost me $1200 for everything (part and labor). you can not find better quote. The owner is very nice guy. Highly recommend.Service: Transmission
deandre stovall
6 years ago
Fantastic service did a very good job on work on both cars my wife and I have. Warranties are great very good customer service and also gave a rental as well. Eric and Aamir were amazing. My wife 1st went to them and they did not try to take advantage of her because she was a woman and gave her a very good price for work that was done. A++++
Omid Rahnemaei
3 years ago
Great place! I honestly can say these guys are the most trustworthy mechanics in the city. I have had taken my truck to several places before and the problem was never fixed correctly. These guys here didn t waste my time and fixed my issue the same day. Plus their prices were very fair! I definitely recommend this shop!Service: Engine repairService: Engine repair
Raven Smith
3 years ago
The best mechanic shop EVER! I remember taking my first car here in 2012, I received not only the best prices but the best customer service. Here we are in 2021 and I have yet to chose another shop to take my cars to. Laith has impeccable customer service and is very honest. As a woman, you never really find a mechanic(s) that s completely honest with you and make sure your car receives the best care. I would refer this shop to everyone and anyone. Not too mention I drive an hour to come only here.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil change
Safety preparedness
3 years ago
This is the most honest mechanic shop I ever been to in years. They guarantee all of their work. The prices are reasonable. I notice they are surrounded by several shops similar. Quality and respect goes a long way. They will always have my business as long as they are there.Services: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change
chris ing
3 years ago
1st choice is definitely the one to go to for all your mechanic needs. Customer service is great and prices can't be beat. They really care about getting your car fixed the right way. Thank you so much for the work you did on my car and you will be the only place I take any of my cars to be fixed. Awesome mechanic shop!!!Services: Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Kristen Lawhorn
3 years ago
Excellent customer service! Jay was awesome to work with. They were honest, had reasonable pricing, and completed the work quickly. They went above and beyond! I am happy. I would not hesitate to use them in the future.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Brandi Bailey
7 years ago
I am glad to say I found a place I can trust to take my vehicles to. These guys were very honest and professional. Eric was great at breaking down the issues i knew i needed fixed by price and priority. The cost was better than expected and great customer service! I will be back for sure.
Emily
3 years ago
Started taking my car here after the recommendation of a friend and I couldn t be happier! Great service at a great price and the staff is always professional and friendly. I will definitely be taking my car here for all my maintenance and repair needs from now on!!
Rugged Reviews
3 years ago
These guys do fantastic work. They'll work with you on price if the shop is slow. I've only had one issue in the many times I've had my car in their shop and they handled it professionally and with haste!
Nick Morrison
3 years ago
Jay is one of the friendliest and most accountable people you'll meet. He will tell you exactly what your cost will be without trying to sell anything to you. He uses good quality parts and it shows when you drive off.There have been only two times that a mistake was made on my car under his watch. Both of those times, Jay didn't ask any questions about it when I brought it up. He took the car in, fixed it up right, and sent me on my way.Cannot recommend anywhere more than this place.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair
Forrest Jones
4 years ago
I've had both our vehicles 07 Trailblazer SS, and 10 CAD SRX serviced here for 7 or 8 years so obviously we like them cause we keep coming back. Had lots of easy jobs for them and some very difficult ones and they've accomplished them all competently and efficiently. Eric has always treated me more than fair on all pricing! Probably saved me enough over the years to buy a new car. If you looking for a place to eat you want to see a full parking lot, same here, funny how they are always busy, that's got to tell you something. I send all my friends here and they are always happy.
Susan Kilgore
a year ago
SpeeDee is not just the name. I was in and out in less than 15 minutes. The gentlemen were very courteous and personable and didn't try to upselland were upfront with the cost of my oil change. Will definitely go back!