Sure Me LLC Auto Repair

4.3 (59)

  1790 Millard Dr D&E, Plano, TX 75074
  (469) 323-9193
  Claimed

Car repair and maintenance service Auto body shop Auto bodywork mechanic Vehicle inspection service

From the business

  • Identifies as women-owned

Offerings

  • Oil change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Monica Chen
2 months ago
They are amazing!!! Whenever I have issues with my cars I always consult and confirm with them. They are very honest and efficient. Recently I had a body work done by them in 4 days. They knew I did not have rental coverage. They ordered parts prior I dropped my car based on my verbal commitment. 2 days later, they called to inform me that they got parts. So I could drop off my car for repaire. Another 2 days later, I picked up my car. I was so surprised and could not believe it!! I shopped 4 body shops and was told it might take up to 3 weeks or one month to deal with insurance. But they are so efficient and value customers time at very affordable and reasonable charges. I really appreciate for your fabulous work! Glenda and Daniel.

  Lebron Lim
6 months ago
I just change my Mercedes GL450 engine oil in this workshop, Boss from Taiwan, and he are so nice and sincere. Worker friendly.I have coolant issues on the screen, and they add the coolant for me free of charge. Recommend, good price

  Rachel Vo
5 months ago
I was having issues with my car misfiring. Went to another shop and they replaced the spark plugs and told me I was good to go, but the problem came back just a few weeks later. I came to sure me for a second opinion, and they fixed both the misfiring as well as some damage on my bumper. The price was fantastic and the work is beautiful, the color is exactly the same. I would recommend anyone to come to sure me, especially as a woman. You will be taken care of.

  daf 201
10 months ago
Replaced windshield and backglass. The price is cheap, but the worker need to be more careful and patient with those broken glass or I will rather go somewhere more expensive but careful place for my securityedit: they told me they will provide a free cleaning for me. And guess what, this time I still find glass pieces after they cleaned again. Shop like this deserve to be shutdown

  Jenny Ma
5 months ago
Good communication and great price!! From now on I will take my M3 to them for oil change

  Helen Lin
a year ago
I am very satisfied their repair service on my 2012 BMW which having trouble on the engine to stay on running just for a few minutes. They got it fixed the same day and even drove my car back to my house, saved me a lot of hassles to arrange rides. They totally earn my trust and respect with their professionalism and honesty on the very reasonable charges!!! Thank you Sure Me.Service: Auto engine diagnostic

  Jeremy Gray
4 years ago
Wow! The price was great and the service was A+! They completed their work very fast and kept me informed of the progress. They exceeded my expectations. I highly recommend them.Unfortunately with my new car someone hit my car door. Door couldn't close.Martin at Sure Me assured me to not worry. They completed car 2days earlier than expected. Looks like new. awesome

  Mitchell Jones
2 years ago
I brought in my car to install a new bumper. They were very ambitious to help us out and listened to what we wanted in terms of parts all while giving us a good price to top it all off. They will try to work with your schedule and will fix any issues you point out to them before and after the installations. I would definitely recommend this place, and the owners are some very nice people! :DEdit: My parking sonars were not put together correctly and I had new bumper put on with cheap paint that is already deteriorating. They also put the wrong length bolts into my license plate, creating a dent into my newly put on bumper

  Michelle Zhu
2 years ago
Can t believe it is still openThree years ago, I dropped off my car there and my trunk was flooded when I went to pick it up. They used the wrong sized type on my car I didn t realize until 3 months later when I went to another auto shop and they were so surprised that I was not killed.My friend s car was wrongly operated and got locked by computer and they couldn t unlock it anymore.They don t treat your cars well. They would drive your car to grab lunch or buy parts. They went to junk yard and collected used parts and installed on your car. Don t be fooled around. They don t have a mechanical. You never know what they would do wrongly for your car.

  Jillian Tan
5 years ago
Excellent customer service and nice body work! They fixed my hail-damaged car and cleaned my car thoroughly within a week. They helped me with pick-up and drop-off my rental car and even gave me a free oil change afterwards. Now my car is just shiny and glossy like brand new. I don't know why people gave them negative reviews, but according to my personal experience, that's abusolutely a five star!

  Jesse C
6 years ago
The whole experience was great here. The quote for the damage was very fair and they finished the work by the next day. Glenda is very nice and kept me updated. They even washed my car & detailed the inside afterwards.

  Theduck Tape
5 years ago
Excellent service at an affordable price. Can literally do everything from windshield replacement/tinting to common maintience such as oil changes/spark plug changes. Does even more than that such as common repairs.

  Annie Gray
4 years ago
Superior staff and service! They are about helping the community. We know when we go to them we will get our car back in better condition, than when we handed it over to them. Very much recommend!

  Yutong Sun
6 years ago
Don't go to this place if you don't want to waste your money!!! Don't try to fix your mechanical problem there because they can't really do diagnosis. For my car, they replaced a few unrelated sensors and didn't solve my problem and ended up charging over 1000 dollars. No responsibility. They changed my oil, after that I had some other mechanician check my car, they said the oil was so dark and dirty, not even good. Do they really know cars and would take good care of your car?? I'll put a question mark here!!Save your money and DON'T GO THERE!

  Steve Litherland
a year ago
They lean over trying to please everyone they meet. It's a joy to come in here. They painted my wife's car and she is so happy!!

  Busy B
a year ago
I've known Hector for 3yrs and he's a straight shooter. Hugo is great as well and knows allot about body work.

  Joy Johnson
a year ago
Honest and professional Auto service!!Will come back for any auto repair needs! Highly recommendService: Body & TrimService: Body & Trim

  Pastor Don
5 years ago
Very responsive and reliable! thanks so much for your service- fixed my Ford Edge - after wreck and making as good as new

  Satoshi Endo
3 years ago
Great mechanics, super friendly owner and service, and always very fair and transparent with pricing. Highly recommended!

  Ron Rohde
a year ago
Great team, very responsive and professional, bring your Honda here!

  JEREMY L
5 years ago
Bad experience.They will quote a very cheap price to lure you to fix your car. But end up they will charge a much higher fee.

  E B
a year ago
Very friendly and helpful. Great people working here. Thanks for helping me many times.

  Gilbert Wang
6 years ago
I been there couple times, great work and reasonable price. Highly recommend

  panda mg
a year ago
Excellent service, price and quality at work

  Rod Alerasoul
3 months ago
Great customer service

  C L
4 years ago
Great people and excellent prices. Good quality work.

  Wenting Yu
4 years ago
Good and fast service for my windshield. And good deal.

  Ning So
3 years ago
good quality of work, great service and price

  txexpress1973
7 years ago
Very good work at reasonable rates, highly recommend

  Scott Smith
6 years ago
When you find a good honest mechanic stick with them. I found mine - Dave.

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-2 PM
Sunday Closed

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