Spring Creek Auto Repair
4.8 (201)
5401 Alma Dr, Plano, TX 75023
(972) 881-7314
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Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jo
a week ago
Brought my car in this morning to have spark plugs replaced, come to find out one of my pistons was miss firing as well. My coworker recommended me to this location and they didn't fail. Everyone was professional, price was reasonable. In and out within an hour. Customers seemed to enjoy being their as well. I would definitely recommend you give them a shot.
Steve Lawrence
a week ago
Spring Creek Auto embodies the epitome of integrity and expertise in the automotive industry. Their commitment to honesty and high integrity shines through in every interaction. The staff's profound knowledge of all automobiles instills confidence in their ability to address any issue with precision.What sets Spring Creek Auto apart is their dedication to working with the customer on repair costs, ensuring transparency and fairness throughout the process. Ray, the owner and top mechanic, leads by example, ensuring every customer receives top-notch service.Their efficiency is unparalleled; they make repairs quickly while you wait, without compromising quality. From complete brake jobs to suspension repair and replacement, as well as oil changes and inspections, they handle every aspect of automotive maintenance and repair with expertise and care.For anyone seeking a trustworthy and efficient auto repair experience, I highly recommend visiting Spring Creek Auto and asking for Ray.
Chantry Gilbert
a week ago
I took my car in because a fan was staying on when the motor was off. The Internet said it was likely the thermostat.As soon as I explained what was happening the gentleman at the counter said "probably the thermostat," which made me feel like he knew his stuff.How much to diagnose? He shrugged. We'll take a look, no charge.They called me about 30 minutes later. It was the thermostat. The flat manual rate was four hours of labor, but he assured me they could do it in less than two, and they'd only charge for actual labor, not what the book suggested.Job was done quickly, and they called back to let me know that I was past due for an oil change, but otherwise the work was complete. I asked if they could fit in an oil change while they had the car, and they said no problem.Overall, my experience with Spring Creek Auto repair with excellent from first contact until the moment I drove my car away. They were professional and courteous, knowledgeable, and took the time to explain what they were doing, so at no point did I feel like they were overcharging or doing anything shady. This is probably one of the best experiences I've had with an auto mechanic. I will 100% return to Spring Creek Auto repair.Oh, and they had a military discount!Highly recommend!
Larry Chin
a month ago
These guys are the best and most honest mechanics in Plano. Very reasonable service prices too! I finally found an Auto shop that I don t feel like I have been just ripped off. Definitely bringing my car here in the future and recommending their shop to all my friends.
Garrett Park
a month ago
Ray and the other guys here are great. They re busy and it s easy to see why. Hard working, trustworthy and they ve gone above and beyond for me several times when they didn t have to and most shops probably wouldn t have. Fortunate to have them.
Kelsie Bremer
2 weeks ago
Brought in my Nissan xterra because the car kept stalling. Turns out she had some bad sensors so they were replaced. After picking up my car, it unfortunately stalled again so I had to tow it back. Turns out one of the sensors were faulty so they replaced it again, and test drove her for 30 minutes to make sure I wouldn t have any more problems! They really care about their customers and making sure they leave happy and if a mistake is made they go over the top to fix it and double check that it really is working again! Thank you spring creek auto!
Cheryl Bloxam
a day ago
Trustworthy professional experienced mechanics. Recommended highly if you are a woman looking for a repair shop this is your spot!
Justin Mangum
a month ago
Very fast and professional. Got an inspection and oil change done in about 15 minutes. Pricing is normal, will definitely come back
Raphael Mauricio
4 months ago
Ray helped me get my car fixed same day.. their customer service is unmatched. Thank you, I would definitely recommend to anyone needing an honest mechanic.
Thadius Beavers
5 months ago
I ventured in a few years ago to these guys at Spring Creek Auto. The auto repair business is at times a very untrustworthy endeavor as many shops will exaggerate needs of vehicles to get you to pay for and perform unnecessary repairs.These guys at Spring Creek Auto are the most trustworthy individuals I ve ever met in my life in regards to keeping my car in line. They never push repairs on you and are super quick and efficient with their repairs and service. My only complaint is that they can t do more haha. I would take my car to them for everything if it was possible. My wife and I will never use another repair shop and would highly recommend these guys to everyone!! 5 stars all day!!
imMANuEl WILLis
6 months ago
I went to spring creek auto repair for a oil change one week and had to get my fuel pump replace the next week. This place is efficient and the customer service is elite. I will only be bringing my truck here for repairs. I highly recommend Spring Creek Auto Repair.
Xianshu Xu
3 weeks ago
One of the most efficiency and friendly auto shop you can find in Plano. Highly recommended.
A Bathey
3 months ago
Was referred by one of the neighbor. Ray is a good listener and he provides suggestions and options. I would go to this place for all my cars' issues.
Luann Mansfield
6 months ago
This was my first visit here. They were very prompt and courteous. I was recommended this place by a man at Auto Zone. (A customer.) I told several people about this shop and tell them they should check it out.Service: Oil changeService: Oil change
Angela Delfraisse
7 months ago
They replaced a water pump and timing belt in my 18 y/o car. Had trouble with the timing belt calibration. It took several visits to get the issue fixed but not charged for the subsequent visits related to the calibration error repair. Overall, I'm satisfied with the service I received.
Lynda Cherne
9 months ago
Very happy to have found an honest mechanic in Plano!Brought our older Rav4 to be serviced, told Ray I needed a brake job, oil change and a couple other things .The oil change was less $$ than one of the quick change places, and he said there was still 10k - 15k miles before needing brakes.Ray could have sold a brake job but told me the truth!Spring Creek Auto will be our regular place from now on.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Air conditioning, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
Belinda Maryman
11 months ago
This is the best place in the world for auto repair by the best people in the world. These guys are beyond wonderful and have beyond wonderful timely and professional service. Any question you ask will be answered with no hesitation. They are honest, respectful to all of their customers. Just to sum it up, take your vehicle and it can tell you that it never wants to go anywhere else to be serviced. Thank you Ray!Services: Tires, Steering & suspension repair, General repairs & maintenance, Engine repair, Air conditioning, Oil change
David Scott
8 months ago
They are honest and good.Had to have my AC recharged so just stopped by this morning. They fit me in despite having quite a few jobs already going. Appreciated the service.
anil sata
10 months ago
I have used these guys locally for years. These are good , honest mechanics... fair on time estimates, direct about part pricing. They will tell you where you can sometimes find the part for better price and then bring it. They had done light adjustments and did not accept money. Told me when I did not really need to repair something or offered a alt way to fix the issue to oem standards but replace systems that were out dated for economical and more efficent ones. Really a decent place. these guys are top 10 percent of the mechanic market in service, fair price and shooting straight.Services: General repairs & maintenance, Engine repair, Air conditioning, Oil change
Wendy Shahub
a year ago
Great work done on our cars by the dedicated, hard working staff at Spring Creek Auto Repair. We appreciate you being conscientious, honest, affordable and thorough. I have no hesitation in giving this 5 star review.
Nijdar Weysi
10 months ago
Took my car here, very efficient, they knew what they were doing, and the price was amazing. Best price in the Plano area. Will totally recommend!
Claudia L.
5 months ago
Come here pretty often and drove off with my car feeling new. Would definitely recommend to come here !
Joseph Torres
6 months ago
Got my car inspected at spring creek. Was in and out quickly. Thumbs up on service.
Charlotte Calhoun
2 years ago
I ve been a loyal customer for about 10 years now. As a woman I am very thankful to these guys for being so awesome over the years! They don t try to oversell you or talk down to you because you re a woman. They treat me with the utmost respect EVERY SINGLE TIME. I ve owned three cars over the past 10 years and I ve brought every single one here. Even have my mother and grandma come here because I know they will be in good hands! 10/10 WOULD RECOMMEND!!!!
Matthew Hoover
a year ago
This place is the best. They have the best prices and always quote the cheapest in town. They have taken care of me and my family for years, and I continue to drive out of my way to get to them if I need some work done.
Asmita Kumari
2 years ago
Best mechanic I have been to in DFW region. They are very knowledgeable and would tell you the issue immediately. Reasonable price and I can trust them blindly. One of the mechanics who worked on my car was sooo sweet, he made time out of his busy schedule to repair my car at the end of the day. I d go back to them with any of my car issue from now on. I am so glad I could finally find a nice mechanic here!Service: Engine repair
Jeannette Gonzalez
9 months ago
Always have had good service as well as courteous. Very well priced and knowledgeable, I also like the fact that they ll take the time to explain things to you, and not treat you like you re ignorantServices: Electrical repair, Steering & suspension repair, Auto A/C rechargeServices: Electrical repair, Steering & suspension repair, Auto A/C recharge
Linda Carter
a year ago
Best repair shop I've ever been to! Been going there for years and so has my family. Honest, nice, great at what they do. So glad they are around!
Awaz
4 years ago
Ray is such a great guy! He really takes his time to listen to what issues the customer is experiencing with their car. He s honest and his work is efficient. Love coming here! Will be back & will definitely be referring friends & family. Thank you for the great customer service.
Alexandra Poudel
2 years ago
I have known these guys for about 12 years now. As a single mom with one vehicle, it is extremely important that my car works so that I'm able to get my kids to school and myself to work. I've had many issues with my car lately during a very difficult time in my life. They have been understanding, helpful and have gone out of their way to make sure I'm taken care of. I'll never take my car anywhere else. Highly recommend bringing your car here.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes, Air conditioning, Battery, Oil change