Sam’s Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Harvest Hale
a month ago
I have been a loyal customer of Sam's Auto Care for over two years now, and I couldn't be happier with the services they provide. I can't imagine taking my truck anywhere else. From repairs that no one else could find, to hard to find parts, to lemons I've bought on Facebook, they have been consistently dependable and thorough. They also do more than maintenance and servicing, and we've even talked about doing an engine swap for another truck of mine.They've been upfront with me about the work needed on my vehicles and have worked with me to find solutions that fit within my budget back when money was tight. Sam himself is not only an expert mechanic but also great to work with. The flexibility they have extended to me with scheduling appointments and pick ups has been a lifesaver for me on several occasions.Though I've reached my goal as a diesel mechanic and do some jobs on my own, there are times when I still go to Sam's when it makes sense. It's a satisfying feeling to be able to look under the hood and see they did as promised. I trust him and his team to do the job right and to be fair.I hope nothing but the best for these guys and hope to see them expand and grow! If I could give them more stars, I would. There's a reason they're always busy and it's not the decor, it's the fact they deliver great work time and time again.

  Maria Ortega
a month ago
I was referred to Sam from a friend. He will not rip you off and will find the best deal for you. He explains to you what going on with your car . The guys that work with him as well are also very helpful in explaining what going on with your car. I remember I was waiting for my car and an elderly lady came in very nervous , because she didn t know anything about cars and explained she lost her husband who use to handle things with the car . She had lots of questions and was asking advise from the worker and I felt for her. The young man was so patient and helpful to her . I feel as woman we are usually seen as someone to take advantage of when it comes to car repair shops, but at Sam s Auto you will not be treated that way. I would recommend him to others.

  Jaydon Hinsley
3 months ago
So just recently I brought my truck in for a control arm assembly and they got it in and out within 5 hours. Excellent customer service. And super fast and Quality parts were put on my truck

  preetha prabhakar
2 months ago
Outstanding Service at Sam's Auto Care in Plano, TXI recently had a great experience at Sam Auto in Plano, TX. The owner, Sam, went above and beyond to fix my car, and I'm really thankful for his help.I went to Sam Auto to get an oil change, replace the coolant, and change my tires. But there was a problem - my car needed a special key to remove the tires, and I couldn't find it anywhere. Sam didn't give up. He tried looking for the key at a nearby car dealer in Plano, but they didn't have it. So, he went to another car dealer in Dallas and found the key. He not only changed my tires but also found and fixed a problem with my gas cap that was causing a warning light on my dashboard.What makes Sam special is that he didn't just fix the things I knew about; he also found and fixed other problems with my car that I didn't even know existed. This made sure my car passed the state emissions test. Not many car mechanics would do all of this.I want to say a big thank you to Sam for going the extra mile to fix my car. If you need car help, I highly recommend Sam Auto. They provide excellent service, and I'm now a loyal customer.Thank you, Sam, and your team at Sam Auto, for making my car safe and road-ready again!

  Steve Menkin
2 months ago
Sam's Auto Care provides exceptional service, offering affordable oil changes and tire replacements. Their commitment to honesty and integrity sets them apart, ensuring customers receive transparent and reliable automotive care. I appreciate their skill in fixing my glove compartment. The friendly atmosphere makes each visit enjoyable, making Sam's Auto Care my go-to for reliable and trustworthy automotive services.

  A Bathey
5 months ago
Sam is a highly dependable mechanic known for his straightforward approach. He clearly communicates the necessary repairs for your car and provides accurate time estimates. Despite being busy, his reputation for reliability makes him a valuable resource for resolving car issues. I discovered his contact through a WhatsApp group, and based on his track record, he seems like a trustworthy choice for car repairs.

  Jack Peabody
a month ago
Sam is phenomenal! He is quick and will get you in and out! Very well ran mechanic shop. Highly recommend Sam to anyone in the DFW Metroplex.

  Jonathan Ramirez
2 months ago
Came in for a quick oil change didn t even take that long, owner is very nice and straight forward on what I needed I recommend anyone that needs an oil change to get it here I appreciate the business and I will be coming here more often to get my vehicle looked at.

  Shawn Mathew
a month ago
Highly recommend Sam s Auto. Great service and communication. Got my car in and out. He replaced the wheel barring for my vehicle

  vorasbm
2 months ago
This review is for Sam, the owner. He s great, and understands what good customer service means. However, the guy who opened up the shop on that morning did not.

  Emily Chao
2 months ago
Came here twice: once for an alternator replacement and the next time were to get my brake pads replaced, had a great experience, highly recommend

  Boaz Snider
a week ago
Sam and his team do a great job at inspecting all our vehicles in a timely manner

  Madison York
8 months ago
I have a daily commute that goes past Sam's. A few weeks back, as I was driving home from work, my AC died, all my dash lights turned on, and I managed to pull into the repair place a little way down from Sam's just as my car died. Sam's was the only auto shop on the strip that serviced my make and model. With no appointment made in advance, and in 105+ degree weather, Sam not only walked down with me and immediately diagnosed the issue (fried alternator), he got my truck all the way up to his shop for no extra charge. It was ready the following evening, and has been running perfectly ever since.Considering how many cars were in line when I strolled in, I was absolutely blown away with the quick turnaround for a completely unanticipated job. Not only that, but the service was excellent. Sam detailed all of what they had done in the repair in a straightforward, professional manner, and the price was more than reasonable, particularly for such a rush job. He went above and beyond. I will definitely be returning to this place in future.Services: Electrical repair, Electrical

  Daniel Benavidez
2 months ago
Sam is amazing he always knows what's up. Great prices and great service will always come back when my car is messed up.

  Moore Spirit And Truth
3 months ago
Very honest and upfront. I have been coming to Sam s Autocare for over 6 years for scheduled maintenance and I absolutely love it.

  Kristin Smith
7 months ago
Sam s Auto Care #samsautocare was the only shop who made time to look over the car I was test driving on Saturday, the busiest day in the car repair industry.His services are reasonably priced and quality of customer care-driven. Thanks, Sam.

  D`Andre Francis
2 months ago
They helped me out a lot when I bought a vehicle that had a decent amount of problems, and helped me out in every way they possibly could. I couldn t complain about anything.

  Abhi Sam
3 months ago
Very great service! They re honest and pretty quick with service. Sam is a great guy to work with!

  Parag Sasturkar
2 months ago
Thanks for the quick service. It was easy to get car inspection done.

  Patti L ay
7 months ago
We've taken two of our cars plus my daughter uses the place, too.... We love it.. Always knowledgeable and great service... Just had AC fixed in 2 cars because it's HOT.... YAAYYYY They work and didn't cost us a fortune.... Thank you, Sam

  sh Thompson
7 months ago
No! I m not sure who are these people leaving 3 and 4 star reviews. I would not recommend to my enemy. There is NO way I should pay over $1800 for tune up and I am unable to drive my vehicle. No way!!!! Make it make sense.

  Abbie Nevins
2 months ago
I came here for a state inspection, which was completed very quickly. The service was very friendly as well. Thank you!

  Bhavatharini Ramakrishnan
11 months ago
We had an engine issue. He helped us diagnose the issue and was very quick and prompt. We took our car close to his shop closing time. He was still very nice to us and helped us with resolving it. 100% recommend

  Abdullah Al Mamun
2 months ago
Sam is a great guy and cooperative. Would definitely recommend this shop.

  La'shelle Lett
11 months ago
I am a regular, and I recommended anyone with a euro vehicle to come here. Great, fast service, competitive pricing & quick turnaround on all repairs. A very consistent shop with skilled techs. 10/10Services: Auto engine diagnostic, Brake service & repair, Oil changeServices: Auto engine diagnostic, Brake service & repair, Oil change

  Hardik Patel
6 months ago
SAM IS GREAT GUY , HE IS HONEST AND RELIABLE , I SEND MY FATHER FOR REPAIR FOR HIS CAR WITHOUT UNNECESSARY BILL FROM SHOP.

  D B
a year ago
2 vehicle serviced in this place.1. Low mileage European sedan AC repair. Done pretty decent job, AC works ok, not as it used to be, but stable enough. Around $10002. Engine issues on 150K mileage European sedan.Sedan issues were: misfire, oil leakingService #1.Paid $940 took them a week to replace spark plugs. Got the vehicle back, misfire continues, check engine, no visual improvementsService #2.Paid $860. They wanted to replace valve gaskets and spark coils. Got the vehicle back after 1 week, strong smell of burned oil. Car won't run, all sorts of lights on dash. Gave the car back.They returned the vehicle after 3-4 days. Same situation happened after 5 mins of running the vehicle.Left a vehicle for 1 more week with the warning that I won't tolerate that stuff anymore. After I got the vehicle back I was able to drive for about 1 week without issues.After 1 week got the same engine problem (check engine, EPS, oil smell etc) and decided to use another shop.The other shop inspected the vehicle and found that:- no coils were replaced- no spark plugs were replaced- valve gaskets were oily because of incorrect assembly, had to replace them again.I'm happy with my current mechanic, not happy with the treatment here.Service: Transmission

  Chirag Sindhwani
4 years ago
Have to been to Sam's Auto care two times. Once for Vehicle inspection and they were pretty quick with report and did the job nicely and explained me report very well, which i submitted for vehicle registration. Second time went their Car Oil change and again they were very quick and got the job done in less than half an hour. Got the best price for the oil change and cheapest one in the area. Even my friend had good experience with his car repair. Gave the genuine quote and charged less than quote after actual repair was done.

  C
2 years ago
Sam is a great mechanic, and exceptional guy. He s worked on my older car all the way to my newer one. He has by far the best prices in the metroplex. I 10/10 recommend him over any mechanic shop. You come to his shop and he fixes the problem within reasonable time and price and you are on your way. That s all Anybody asks for when they need their car worked on, and Sam does just that. If I could give 100 stars I would. This is the place to go to if you need a simple oil change, quick inspection, to a car repair. Sam has earned me and my families business for years to come. Thank you sam!

  Carol
2 months ago
Sam is great. Very honest and excellent work.