Plano Lube And Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patrick Burdette
3 weeks ago
Great group of guys. They make sure that you know what you need, explain what they are doing, and help you make the best choices for you that are within your budget. Large shoutout to Moe, who took the time to ride around with me and diagnose the problems I was experiencing, so I could get the right things fixed!Edit: Took my car by after a collision. Before and after photos attached. Moe and his shop will take 100% care of you and your vehicles!

  Suban. Zubair
6 months ago
I can't say enough good things about this Plano Lube & Auto Repair. Whenever I need an oil change or any basic car work, I head straight to my trusted auto care shop. The guy named Moe has been my go-to person for a while now, and I can't imagine going anywhere else.Moe's service is not just about getting the job done; it's about making sure I understand what's happening with my car. He takes the time to explain any issues or concerns, which I really appreciate as someone who's not a car expert. It's like having a friend in the auto world who genuinely cares about my car's well-being.And let's talk about convenience. They're quick, efficient, and always get the job done right. I never feel like I'm being pushed into unnecessary repairs or extra costs. They've earned my trust, and that's not something I say lightly.So, if you're like me, looking for a reliable auto care shop where you're treated like family, look no further.

  Precy May Cabato
7 months ago
Best place I ve been to for my car! Reasonable prices and even better service. Went in to get my brake pads replaced and they said I needed my rotors replaced too. They showed me how worn out the rotors were and even showed me what they look like after the job was done. Will be definitely coming back for future services :)

  Prem Damodaran
9 months ago
These guys are amazing!! They are honest and straight to the point. They don t try to upsell the things that are not critical. Pricing is very good as well. Their ETA for job completion has been very accurate. This is the go to spot for my car needs.

  Adam Shadows
6 months ago
This was my 1st time using their services, and I was not disappointed. They were fast, as I got help in seconds of driving up. It is difficult finding up front and honest service these days, which I found here where people value my time. I appreciated the open communication and courtesy about what needed to be done and the cost, which was reasonable and affordable. It was definitely a great first impression.

  Laurie Dubreuze
10 months ago
Moe did an absolutely amazing job repairing my brakes. He s very transparent, he shows you the issue, encourages you to take photos for your records and most of all I appreciated him not pressuring me to purchase especially since I needed some additional work done. I ultimately decided to move forward with the services and I felt comfortable leaving my car in his hands. Thanks so much! Will for sure be back for all my vehicle needs.Yeah my brake pads were real bad practically non existent.Service: Brakes

  Desire Oduro
2 months ago
The best auto service in DFW! They always get the Job done so fast. This is my number 1 go to mechanic. I have 3 vehicles and that constantly need service and they take care of me every time! Their customer care is second to none. Give them a try! I promise you will become a regular and happy customer.

  Stacy Akin
2 months ago
I am a single female that drives an older Mercedes with many miles on it.Due to the age of the car,it is not unusual for repairs to be needed from time to time. With my wonderful dad also being a Mercedes owner for over 40 plus years,the majority of the repairs were often executed by him.Unfortunately,we lost him recently and among a million other reasons,I feared where I would take my car in for repairs.Ifound a place in Plano that quoted me over $4000to repair/ replace a head light, a tail light and a water pump.This sounded alarmingly high so I reached out to a friend. He recommend I call this wonderful place.I spoke with Moe and immediately I felt at ease. He listened to my concerns and asked me to bring the car in.Long story short,I picked up my car the next MORNING. Moe and his amazing team not only repaired said issues BUT he also checked my tire pressure,my oil ,made note that I had an issue with the hood AND charged me $1137( versus over $4000 at prior garage/ auto shop)During multiple conversations with him,it became very clear that he not only possesses an amazing work ethic but that integrity is extremely important to him.( he even offered to let me drive a loaner car to work the next day if my car couldn't be repaired in time for me to go to work)WHO DOES that these days? Finding him and this business was literally an answered prayer. If you have any fears about the honor or lack thereof, of folks that work in this industry... they are spot on. Yet because of Moe I can also testify that there are still good,decent people that are willing to help AND not greatly overcharge you.He is one in a million and I feel totally comfortable singing his praises .Don't hesitate to give this wonderful place your business. You will not be disappointed. If I could give 10 stars, I would have done so!!

  Sam Grau
10 months ago
I recommend Plano lube and auto repair 100%! I ended up here by mistake one day with my husband when I was looking to repair our dodge charger from an oil leak and I m really glad I took the chance with them repairing my car! When you go please ask for Mou he is amazing and super knowledgeable I trust him with my car! He replaced the water pump on my car and timing chain, once all the work was completed my car was running like new again! I work in property management and I will be recommending all my residents and everyone I know looking for Auto needs! Thank you so much for the outstanding service you have given me! Service: Auto engine diagnostic

  Claudia Lin
10 months ago
Great service. They were honest and not upselling me on items. The gentleman showed me his work and even did a little extra without me asking. He was honest about what my car needed but didn't pressure me to buy here. He also went above and beyond by fixing up the bottom cover of my car with zipties.

  Suraksha Thapa
2 months ago
This was the best experience we ve had with any mechanics ever. Mo and his wife were the nicest people and really cared about getting the job done properly with the best prices. Definitely will be coming back for any kinda of services needed in future.

  Allecia Marie
5 months ago
Excellent service. I had never been here before, but I came for an oil change and they were reasonably priced, very quick and kind throughout the process. They even showed me different things that could be changed to show me how to best care for the car, but never pressured me to buy any additional services other than what I truly needed. They went out of their way to even fix a minor issue I had with something hanging in the front. Will be coming back!

  Sheila Padilla
a month ago
I agree with the comment stating that the positive reviews most likely came from friends and family. My husband went in using a Groupon that I purchased since full synthetic can get pricey. The owner gave my husband an attitude and mumbled something under their breath when confirming the oil type they planned on using on my car. They also charge you an additional $10 fee to remove a skid plate which is essential to completing the job.Next to a home, a car is the most expensive investment someone can buy. Can you blame us for asking a simple question in a polite manner? Unacceptable.Save yourself the hassle and go to Take 5 where they do the oil change in front of you, treat you with respect, AND give you a coupon. (Just ask for one) Lesson learned and don't worry Mo, we will not return.

  Ali Ahmed
7 months ago
Highly recommend this shop for all your car care needs. The staff is friendly, approachable, and very knowledgeable. They really went above and beyond to explain the issue, my options on fixing with prices that didn't leave a dent on the wallet. Definitely a repeat customer here.

  Liam
a month ago
BEWARE! Purchased a Groupon for 50 dollars and will tac on a 10 dollar fee to remove skid plate to get to the oil filter. Really? Take 5 charges 55 full synthetic and they ll give you a 10 dollar coupon. Simple oil change on a vehicle with less than 30k miles and all of a sudden engine light turns on. Luckily I m a mechanic and notice they disconnected my 02 sensor. They will do this for you to bring your vehicle back to them. You all are shady! Arab owned. What can you expect!

  Brandy Kemps
3 weeks ago
I had a great experience with Plano Lube and Auto Repair. They went over and beyond and time to do the service was quick. Definitely will be back to service my vehicle.

  Daniel Rotenberg
2 months ago
Took my car in to get brakes/rotors replaced and had the work done quickly at a very fair price. Moe did an excellent job with the repair and provided top-notch customer service.

  Robiel Tesfai
10 months ago
Came in for a state inspection test. Upon replacing my brakes, Mo notified me about an issue regarding my CV axel & warned me about the potential danger if I do not get that fixed. Eternally grateful that he generously provided his foresight given I will be going on a road trip in a few weeks. Moe was also extremely communicative & friendly. Easily the best experience I ve ever had dealing with a car mechanic. 10/10, can t recommend this place any more enough!

  Jamel Manoun
4 months ago
Top notch service. Super informative and very helpful, everybody is very knowledgeable and work with the utmost profession. Will not consider taking my car anywhere else for an oil change or any other service needed for my car. Highly recommend them for any of your auto service needs! A+++

  Moon Souv
4 months ago
As a girl by herself , I ve had many experiences with Auto shops who have made me feel uncomfortable or were extremely pushy with selling me extra services after l ve said no.At Plano Lube & Auto Repair, I did not feel any discomfort. Moe was extremely friendly yet professional. His coworkers were also very informative with the extra services I needed, but we re not pushy at all about it.I will be a returning customer now for all of my services

  Nik V
10 months ago
Came for the inspection and they spotted my bald tires and changed them out real quick. Overall top service. Highly Recommend using their service.

  D Cul
2 months ago
Pretty sure these guys have their friends and family do reviews lol. Came in for a Groupon offer to replace the brake pads. Of course then they say my rotors need to be replaced and they can t do the pads bc of this. So I went 10 minutes down the road to Kwik Kar and they explained to me that while the rotors had some minor scoring and that it may cause the brake pads to wear down quicker, there was no NEED to replace them right now. It s one thing if you re honest and tell me something SHOULD be done Vs trying to back me in a corner and refuse to do the cheaper service so I ll pay more money for more services. I obviously won t be back.

  Jurny J
5 months ago
Good service great prices I will definitely be coming back.

  Eva Gonzalez
2 months ago
The best of the best! As a female you can t help to think they re gonna screw you over at the mechanic but these guys have won over my complete trust. Definitely recommend!

  Moona Chou
10 months ago
Awesome and amazing work done here:) friendly smile and 5 stars services, definitely come back!!!

  Jay U
3 months ago
Last year, 2023, I ended up buying a used first generation Sequoia from a private party on Craigslist because all Toyota dealers in North Texas were too busy, snobby and shady to sell me a new 4Runner. (Even the guy that sold me the Sequoia was shady but it's a used car that had no codes, no leaks, or frame rot.) I bought it knowing that it's an old vehicle with high mileage that would need some work despite being a Toyota. I just needed the extra passenger room as my crew cab pick up just didn't have enough space for the passengers with a baby car seat in the back. I am also new to town and I was hoping to find an honest and good mechanic. Plano Lube & Auto Repair delivered. Moe (owner) and his team were informative and worked with me.First time around, I changed all the fluids (engine, transmission, steering, coolant, brake, and differential) with an inspection. The service was fast and smooth. They also carry other brand of oil and fluids, not just Valvoline. I was fully satisfied with the service, brought the car back a few more times for additional work. I even brought my own parts to install on the vehicle. (Note: I bought the parts with the intention of working on it myself but just didn't have time, hence be aware that if you bring your own parts to any shop/mechanic there is no warranty since the shop/mechanic is only installing it for you. If anything breaks or does not fit, it's normal to pay for parts and labor again.) Moe and his team replaced 4 rotors, both rear brake calipers, all the brake pads including the emergency drum brake shoes and kit. Despite the age and mileage on the vehicle and having some complications replacing rusted nuts and bolts, the car has been running great.January 2024, I just had another inspection done with Plano Lube & Auto because DMV/County Tax Office did not take the inspection report from a few months ago which was my mistake. (When I went to register the car, the existing registration and inspection expiration on the vehicle transferred over to me. I didn't know and just asked Plano Lube to get the car inspected any way at the time.)I will be heading back within the next few days to replace all four shocks that I gave up doing after three tries on the rear shocks that were spinning with the top nut. I need a second pair of hands which I don't have. (This is what happens when you have the original OEM factory rear shocks were never replaced since new.)I definitely recommend Plano Lube & Auto Repair.

  joseph ryan
2 months ago
Fast and easy service! The owner was nice and professional and showed/explained everything with my vehicle. Definitely recommend.

  Ganesh reddy
4 months ago
Actually I just changed my car break pads, rotors and vaccum pump. Best customer service I ever experienced.Good knowledge on every part.Fast, smart and good deal.

  Crystal Hlaing
5 months ago
I found this place on Groupon and took my car in for a simple oil change. I was told just about everything under the hood needed to be replaced/ refilled (totaling >$2000). I phoned a friend and confirmed not all that was necessary. I was nervous about even getting the oil changed there after that. Finally, I was charged an extra fee on top of what I paid on Groupon that was not mentioned beforehand. This place made me feel like I was trying to be scammed.

  Kim Thach
a month ago
i been back 3 times . got an oil change , brakes done , car inspected . i love that they're very thorough