Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sofia Yassen
a day ago
I visited this location earlier today while searching for a site that did state inspections. The service was prompt and efficient from the moment I walked through the doors. I was greeted in and assisted by Jordan. Jordan was very kind and professional, I highly recommend this Midas location as I certainly will be returning for all my future automotive needs.

  Felisa Garrett
2 months ago
This is one of the most best experiences I had ever. Jordan was so knowledgeable, friendly , and professional. He and the rest of the staff were phenomenal to assess the issue with my car. And the greatest thing about this they didn t create the serious issues going on in my car but they assessed and fixed the issue, I love Jordan and the staff and they have a customer for life. They are very honest and care about the customers note the money!!!!! Thank you again Jordan and staff!!!!!

  Natalia Toreto
3 months ago
I want to share my recent experience at Midas in Plano it was a game-changer. If you're scrolling through reviews to find the best car service in town, pause right here. I want to shout out two amazing professionals, the manager Jordan and the owner Miguel, who took care of my car like it was their own.These guys are the real deal. From the moment I stepped into Midas, Jordan and Miguel were welcoming, attentive, and super knowledgeable. Their expertise in automotive care was evident, making me feel completely at ease and confident in their hands.What I loved most was how they communicated. It wasn't just about a check up they educated me about my car, offering tips and insights that were easy to understand. This kind of service isn't just about the technical stuff; it's about building trust and relationships, and that's exactly what Jordan and Miguel did.So, if you're near Plano and your car needs a check-up or any service, head to Midas in Plano. Trust me, you'll leave there feeling reassured, knowing your car is in the best possible hands. Thank you, guys!

  andrew dempsey
3 weeks ago
This is hands down one of the best Midas I have ever been to. The facility is clean and the staff is friendly. Jordan was more than welcoming and treated us and our business with respect. I highly recommend making this your destination for brakes, tires and oil!

  Curtis Brooks Jr
4 days ago
I love this place and the staff. They always go ABOVE and BEYOND to help me. Jordan is awesome and he'll make sure your vehicle is good to go. And honest prices.

  Anudeep Reddy Solleti
a week ago
Went for an oil change. Used synthetic blend which cost me 34$. The personnel thoroughly checked the entire vehicle for any issues. Issue qoutes for an issue. Tire rotation done. All included in 34$. Customer service was great.

  Jennifer Sheppard
4 months ago
Jordan ROCKS! He helped us out with a major gash in our axle boot and oil leak in the oil filter housing. He knows how to help just for helping sake! Went WAY above and beyond.

  Dirk Chucky Crisman
3 months ago
My new car maintenance place to go. This was recommended by the place where my wife bought her car. Now that my warranty is done on mine, no more dealership. These guys are attentive, courteous, and quick. I have had no problems when taking my Honda or Nissan to them.

  AD Cutz
2 months ago
My 2012 QX56 had a dead battery and GM Jordan CAME TO MY HOUSE to jump start the vehicle for me. I drove it right up to Midas and got a replacement battery as well as an oil change. Best customer service I ve ever received from an auto shop. Will definitely be back. 10/10 will come back again!

  Me.Linapooh
2 months ago
Came in for my 2003 Honda Odyssey that was smoking. Jordan and Ed looked at it and diagnosed it quickly and quoted me a GREAT price! Best customer service. I will definitely be back in the future for service on my vehicles.

  Linda Hillman
2 months ago
Edmond the owner provided exceptional customer service. My 1st time at Midas got full Synthetic oil change on my Jeep Cherokee and my car inspection under $88.00 for both! He was so polite and reall6 showed sincere interest in reachingvme and getting me the best deal at the lowest cost. I will never go anywhere else for my Jeep to be serviced. I highly recommend. As soon as you meet Ed you will feel like you have been his friend for years. I really appreciate you Ed see you soon for my next maintenance due.

  Tierian Merren
3 weeks ago
I m so glad I came in! my splash guard popped off out of nowhere and they got me in and out with in 20-30 minutes. Even though I came in close to their closing time Parker was super sweet and had me on my way. This just became my favorite MIDAS Thank you again, Parker!

  RoD HaZe
a month ago
I recently visited Midas for some car repairs, and I must say, it was a disappointing experience. From the get-go, Jordan, the person handling my case, displayed a lack of professionalism. Despite his smooth apologies, his tardiness in returning my calls and the lengthy delay in servicing my car raised red flags.When I brought in my wife s car for a power steering flush and brake check, Jordan wasted no time in recommending a laundry list of expensive repairs totaling over $2800. Sensing upselling tactics, I declined most of the suggested services, opting only for the power steering flush. Little did I know, this decision seemed to relegate my car to the bottom of their priority list.Despite dropping off the car early in the morning, it wasn t until late afternoon that I decided to call for an update, only to find out they hadn t even started on it. The excuse? Air trapped in the line, which conveniently prolonged the service time. And when I finally agreed to pick up the car the next day, Jordan assured me it would be ready by 9 am, but was not ready until 3:00 pm. Upon picking up the vehicle I find out they hadn t even topped off fluids or inflated the tires as promised. When I called to advise of the mishap, his counterpart lied and said it was done.Overall, the lack of transparency, the excessive upselling, and the poor execution of basic services make me question the integrity and competency of Midas.To add insult to injury, upon picking up my car, I discovered that they had broken my hood strut, a component that was perfectly functional before I brought it in. Now, I m left with the additional expense of replacing it out of my own pocket. It s evident that Midas not only failed to address the issues I brought the car in for but also managed to cause further damage in the process. This blatant disregard for the condition of my vehicle only reinforces my decision to never return to Midas for any future repairs or services.While I will admit that Midas did manage to perform the power steering flush adequately, it doesn t excuse the litany of issues I encountered throughout the process. Frankly, they should have refunded me for all the unnecessary upselling and the additional damage they caused to my car. It s disappointing that they prioritize profit over customer satisfaction and integrity. In the end, despite the one decent aspect of their service, the overall experience leaves much to be desired.If you value your time and money, steer clear of this establishment.

  Colleen Gere
a year ago
I rarely endorse businesses because very few of them have standards that earn a 5 star review but this shop is the exception. The manager Jordan's customer service skills are A1 grade including the complimentary exterior wash he did on my HUMMER H2. His cost was less than half of Marlow Automotive and it looked and drove like it was brand new when he finished it (see photos). I hope anyone who may have had a bad experience there before Jordan took over as the new manager will give him a chance to earn your trust and business back. You'll be glad that you did!Services: Brakes, Air conditioning, Oil change

  Mark Kolb
a year ago
Came in for an oil change today and the staff was very nice. My car is older and Jordan let me know some potential issues I could run into with it over the next few months. However, he did not try up sell me on anything which a lot of other will places do. Definitely recommend coming here!Service: Oil changeService: Oil change

  Jason Kinne
a month ago
Oil change experience was fast, and manager was very friendly and helpful. No "car salesman" type of upselling at all. I setup an online appointment, and it was easy.

  Braeden Baker
4 months ago
This is where I will go every time for any of my car needs ! I ve been multiple times for what turned out to be a nail in my tire and they helped me fix it. Jordan the manager was very nice and helpful and had us in and out in a timely manner.

  Mzlele Rochelle
2 months ago
Jordan and Ed were great very professional representatives of Midas and repaired my vehicle very swiftly. I will definitely be back!!

  Gio Gonzalez
2 weeks ago
Took a trip down to Texas and had some unexpected car troubles and ran across this mechanic shop and upon arrival was greeted by Jordan gave great advice on what needed to by done and got it done as quick as possible ..: visit this Midas .. thank you to Jordan and his group !!!

  Chipo Muks
4 months ago
I went in to have my brake lights replaced and when I tell you, the gentleman were so helpful and fixed them without any charge . I had bought my own lights and when I told them I had my own, they said it was okay and they used their own. Will definitely be going back there for more of my car services

  India Love
5 days ago
Come see Jordan. He s very helpful and will get you in and out fast. Very respectful and efficient.

  Michael Richards
5 months ago
Jordan and his staff are amazing, they will go above and beyond to make sure you are satisfied with the repairs. I take all my vehicles to them now!Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil change

  K H
8 months ago
Nice guys but inexperienced. Seems like they are learning on your dime. Good for oil changes, brakes and routine stuff but that s about it. Think basic. They did $3k of work on my car and it doesn t drive anymore. Didn t even make it home. Daily driver when I rough it in. Of course, has nothing to do with them. Coincidence I guess. Jordan offered me to reinstall my old parts and give me a refund which I agreed to. Man did he change his mind fast! Also dated he took video of driving my Jeep around all day without problems. That s just odd. All day? Please share! We didn t make it to Parker and Custer.Thanks for the response from Midas corp but Jordan made it clear I signed for my repairs ( not sure what is was supposed to do) and he has video of him driving the car! Again, that s crazy and seems to be a signal of things gone wrong?

  Braeden Baker
4 months ago
This is the best auto service I have been to by far !! Jordan takes care of us 100% and goes above and beyond to fix any problems. Everyone should go here I m telling all my friends and family !

  Daniel P
3 years ago
Asked for a conventional oil change and received a synthetic instead and i had to pay the difference! I would ve given it a one star but the person who made the mistake at least tried to make it up by giving me a discount for my next oil change.Update: I changed it to one star because after googling can you switch from synthetic to conventional oil i found out i was lied to.I was told they did synthetic bc they heard me wrong and because my last oil change was synthetic. They said if i asked for conventional they wouldn t have even done it since going from synthetic to conventional hurts your engine . A quick google search and you ll see that s a myth. This kind of slickness during a pandemic when ppl are short on cash and budgeting through is shameful.

  David Ibrahim
9 months ago
Very nice staff with great customer service! Jordan and Ed helped me out yesterday with my car. I came in for oil change (they had it $20 off) and ended up getting alignment for my tires as well at a discounted price thanks to Jordan. Thank you guys and keep it up!

  Michelle Davis
8 months ago
Came in for an oil change and the staff was very polite and professional. I was really impressed how clean it is, even the restroom! Synthetic oil change was fair priced and I was able to get my inspection done too all in less than 45 minutes!Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change

  Liz Hardy
a year ago
Absolutely blown away by this place! The owner, Miguel, personally picked me up from work with my vehicle after repairs were done! The GM Jordan is friendly, trustworthy and hard working! I haven t left a review for a place in a very long time but was so impressed by their level of service i just had to! Thanks y all!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Mary Sanchez
3 months ago
Jordan, was very helpful and pleasant.He took care of my car and provided information I requested for future automotive needs

  Sam Ouche
a year ago
Not too many car service places impressed me or have earned my respect and trust. I have only brought my car and trucks here for a few times for services but while I was there waiting and listening to service manager(s) serving other customers on their issues and repairs, I can tell they are honest and gave proper suggestions for the repairs and the prices are very reasonable. I normally do my own repairs where I can or have the tools to do it myself. Today I brought my truck in for consultation/evaluation on the suspension noise and hoping that bushing replacement but they found loose nuts or bolts and tightened them up for me, spending quite a bit of their time and sent me on my way without a charged. They will have my business for life. I would recommend anyone that might not knowing much about mechanics or cars to come and have their vehicles serviced here because they have earned my trust and respect.