Meineke Car Care Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luis Pozo
a month ago
Meineke Car Care Center, did a wonderful job in my air conditioning problem. Bobby pool, is a very professional person, very honest and I received a good orientation. This place has a great staff of real professionals. Congratulations to all of you.

  Nouveau PG
a month ago
So a lot of this shop's business is people that have court ordered interlock devices. Most other shops don't like to mess with them. I found the service satisfactory considering most of their customers don't have any choice but to use them. The last year I found it annoying that would refuse to change my oil because they only make $10 on it.I only drive about 6000 miles a year so it's not a huge deal. Worst thing about the interlock is getting your car service people feel like they are justified in ripping you off because you have a DUI. But my final experience with them was inexcusable in my opinion. Charged $170 in labor to remove the device I was surprised how quickly they got it removed (like 30 minutes).As you can see from the pictures part of the device is still there. You basically need to carry around one of those jump starters cause this thing drains your battery.I get that it's wrong for me to drink and drive and I've learned my lesson. Must've been nice to be a baby boomer got to drink beer and drive, affordable houses.In a somewhat bizarre turn of events I was rear ended and my car was totaled so this is sort of a moot point. Looking forward to going to the Lexus dealer for all my needs going forward. They charge $200/hr for labor but I'm pretty sure they would fire technicians for charging for work not performed.

  TBIYTC
a month ago
Wow! Can't say enough about how professional and courteous the gentlemen were. Plus I was pleasantly surprised at the cost of my front brake repair and how promptly the job was done. Definitely would recommend to family and friends.

  Sandy Z
3 weeks ago
The guy at the front desk is so aggressive and shows disrespectful attitude. We rented a U-Haul at this location, he did not even look at us when we asked for help with the truck pick up.Reply:- Our reservation was for 4 pm, not 2 pm as you mentioned.- We arrived at 4:30, asked for help, you just waved your hand, giving a sign to be silent (how respectful you are man!!!)- We tried online support, it didn t work, we came back to your office at 4:55, you just looked away and told us that the office is closed.- You were wandering around office in the next hour while we were there waiting for online support, so no one was waiting for you, you just didn t want to do your job.- And we didn t speak more than 2 sentences, no one shouted at you, don t make false stories.

  tracy ferrara
4 months ago
Customer service is EXCELLENT! They were very helpful and extremely efficient. Fast service and all issues were addressed. Will not take my car anywhere else. Was recommended by a friend. This place exceeded all my expectations and then some.

  Patti Foster
5 months ago
I was at a loss when my mechanic retired and I wasn't sure where to go. A friend suggested I try Meineke, they had done some work on his car and was very satisfied. So I talked with Bobby the manager who was very good explaining the problem and cost to repair. I was surprised I got a call my car was ready earlier than expected. I was pleased with the work done right the 1st time. The cost was as quoted. I've been a customer every since. I highly recommend for anyone looking for place to have excellent car repair. This Meineke is off Coit road Plano, Tx

  Amy Smith
2 months ago
I went to get rear brakes replaced. Najib and Bobby were the biggest help! They told me what needed to be fixed and nothing unnecessary. They are honest great guys with fair prices! I am now a life long customer!

  Wendy Goodman
a month ago
I have really been pleased with the last three times that I've taken my car there. Straight forward on the price and they get it fixed.

  Ramin Yazdaanpanah7
a month ago
If you are international and you want any kind of services including Uhaul or car service, you would better not go to this location. Never ever go to this location. Very bad costumer service and very rude behaviour. It is the second time that I went there and both times I felt being offended .

  Juan Hernandez
2 months ago
Rip off, came for one thing and started to say I needed unnecessary fixes just to run up the bill. Paid for them to inspect the problem and all they did was open the hood and said from what I can see to give me a diagnosis. Waste of money for that inspection . I was with him while he checked it by just opening the hood

  Darrell Legband
2 months ago
I was most impressed with the thoroughness of the inspection! The most complete I've ever had on my vehicle. I strongly recommend everyone to consider Meinke's!

  Rai hart
2 months ago
Excellent customer service. Love that there is a warranty. They take good care of my car.

  genesisdrywall
6 months ago
I was visiting Dallas and the ac went out in my vehicle. These guys were super nice and got me in right away. They had some trouble with the parts but actually stayed after hours to get everything done. Everything worked out great and I was able to keep my travel plans. Thanks for going the extra mile!

  Gary Godinez
2 weeks ago
Needed to get my car inspected...got in right away, was in and out in less the 20 mins. Very nice and polite service.

  Mike Reedy
3 weeks ago
They also do a great job. Replaced my transmission and did my breaks. Both were excellent.

  Lucy Hoover
2 months ago
Great service as always. Car was diagnosed and repaired very quickly. I tell people about your shop all the time.

  Mario Stanley
5 months ago
I ve been a customer of this shop for the last three years and they give impeccable service. Honest quality work and happy to work with you to see you get back on the road.

  Mimi Keller
8 months ago
I used to only take my car to the dealership for service - but not anymore. I had such a good experience at Meineke that I ll be taking my car here from now on. Here s what happened: my battery died and I needed a jump/tow. I shopped around for prices and while on the phone with Meineke they told me that they provide free tow/jump service if you re within 5 miles of their shop. So I saved $50 on the tow and the battery was $35 less than what my dealership charged me 5 years ago (which was the last time I needed a new battery).Their service was fast and their staff was friendly and courteous and knowledgeable. Im now a loyal Meineke fan.Service: Battery

  Danielle
4 months ago
Professional, courteous and so helpful. They have taken care of my car for years now. I would never go to anyone else!

  Ruth Price
6 months ago
The team at Meineke services my fleet vehicles quickly. Every repair is effective and reasonable. They have serviced my personal vehicles as well. They are great to work with!!!!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Transmission repair, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto brake replacement, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Transmission repair, Brakes, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto brake replacement, Battery, Oil change

  Thompson Family
a month ago
They got the approval quickly and got all of the service done quickly. Staff are very friendly too!

  Sallie Robertson
6 months ago
My car was making a noise underneath and Chris identified it quickly. He took me to the car and showed me the problem. The repair required welding, which he was able to do. Much appreciated!

  Hyatt J
2 months ago
Had a battery installed on Agust 17th 2021 with a 30 month replacement warranty. Recently the battery started giving me problems so I called and asked for a replacement. The manager told me that the warranty was for two years and that they don't sell that battery anymore. After looking at the battery, I saw that it had a 30 months warranty on it so I called him again. Now he is telling me that the warranty has expired because it has passed that 30 month mark. It s January, it still has a month of warranty on it. He refused to do anything about it so I called the franchisee. He was giving me the run around too but finally agreed to me a new battery. Went to the store picked up the battery and took it to my mechanic. My mechanic told me that the battery was the lowest grade and it only has a 3 month warranty on it. He also said that I should have gotten a battery with the same warranty, not some mediocre battery. I decided to get a good quality battery with a 3 year replacement warranty. Be careful of what kind of service you get done and have it in writing. I definitely won't be going back there anymore.

  Allen Davis
5 months ago
Customer service is very awesome and the mechanics did the right thing to my brakes and I'm very happy

  La Manning
7 months ago
Very pleased with Meineke. Very professional. Returned car clean and repaired correctly! Honest company and employees! Highly recommend them

  Christopher Howard
7 months ago
Having taken my 2004 Jeep to half a dozen repair shops in the Dallas area, I believe that Meineke on Coit Rd. is one of the fairest with their prices. And while their service is friendly, their repairs are top notch.Service: Steering & suspension repairService: Steering & suspension repair

  Timothy Banks
6 years ago
Bad buisness. I'm a hard working parent to 5 kids. These guys did me dirty. They convince me to let them look at my truck. I let them diagnosis it. When he told me the problem I told him I did not have money for that at the time. The ripped my engine apart and left the pieces laying all over my truck and charged me 400 to get it out there shop. Really bad business. Be warn. Here photos if you don't believe me.

  Timothy Theriault
a year ago
Stopped by today to get an estimate on a repair (that the Firestone I used didn't want to look at). They took my car in on the spot and had it fixed and out the door in 30 minutes! Car now runs better than it has since I've had it, and the price could not be beat!. Bobby Pool, the manager was incredibly helpful. In the last 40 years I'v been driving, this was hands down the BEST experience I've had in an auto service/repair shop. Will be returning the next time my car needs work.

  Deyanina G
a year ago
Great service without the BS. My family has been taking our cars here for several years now. They will not do a repair/service without talking to us first. We appreciate their straightforward honesty!

  Alina Salmeron
a year ago
First time I've came to this location. Although it was near closing time they were still able to look at my car for diagnostic check. They didn't have to do it for free but they DID and they still took the time to explain to me the issue , give me a few pointers and explain to me what to look out for.They time they spent on me and my car tells me they truly enjoy their work and willing to make their customers happy....happy customer means great reviews which equates to recommendations .. I recommend you give them a try !