Mechanics are us

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alyssa Bennett
5 years ago
I cannot say enough about what Scott and his crew have done for me. I moved to Texas a little over a year ago, up until April this year I had never seen hail in my life! I spoke to a few other places and decided to call Auto Hail Pros Just on a whim, and something just felt right about Scott! I will say it did take Just about 3 weeks, but one entire week of that we were just waiting on the insurance agent to come look at my car. Well worth the wait, and it helps they paid for my rental!! As a little bonus Scott even gave me a $100 gift card to a car wash. I mean how fantastic? My car looks great, and I am more than happy. Thank you to Scott and everyone who worked on my car!!

  Ting
6 years ago
I wish i can give 10 stars to this place. I have my white corolla with thousands of hail dents , they fixed it like brand new. My front bumper was loose, this is not hail damage, but they fixed that with no charge! Scott is a nice guy, picked up phone call quickly and he 's always here to help. I will definitely recommend this place to my friends :) excellent job!

  Jorge Velarde
7 years ago
I waited to get my car fixed but shouldn't have. It wasn't bad damage but it bothered me nearly everyday. Scott fixed my car in 3 days. Set my rental up for me and payed my deductible. Came out perfect! Awesome job guys

  Kristen Perry
6 years ago
They really took care of me after the hail storm in April! My car had significant damage after baseball sized hail rolled through, and with so many other cars being affected in the area, it was understandable that it took some time to repair. It didn't take too long, and they fixed it like new! They calmly walked me through the process of getting such significant repairs done and renting a car (two things I had never done before) and assured me as I was panicking about the situation that everything would be okay and that they were on my side. I appreciate everything they did!

  Ryan
5 years ago
Auto hail pros truly did an amazing job I came in there with a Lexus LS 430 with a huge dent on the roof from a lacrosse ball without even having to take down the headliner he got the whole thing out. It looks like nothing ever happened. Truly outstanding work. And a great price. Thank you auto hail pros.

  Robert Anliot
6 years ago
I'm so excited to have my car looking brand new again! Can't tell that it had any damage at all. The staff was first-class through the whole process and even helped me get a rental car. I am definitely recommending them to my family and friends.

  Sam Garrett
6 years ago
So happy I found this company. Thought i was going to have to pay a bunvh of money and not have my car for months. These guys made the process super easy. They gave me one of their own loaner cars so i didnt have to go through enterprise and fixed my car in 8 days. If you have hail damage on your car i would definitely recommend scott and the guys at Auto Hail Pros. Theyre the best!!

  Salem Heller
7 years ago
I thought getting my vehicle repaired from the hail this spring was going to be a hassle. That's why I put it off for so long. Auto hail pros basically got me a rental car took my car and returned it to me fixed in less than a week. Looks perfect, I didn't even have to mess with my own insurance company, they did it all. Thanks gentlemen, I'll definitely recommend you to my friends.

  Christopher Eidd
7 years ago
Scott and his team at auto hail pros did fabulous work on my 2017 Tahoe. I got caught in the hail storms last weekend and hadn't even made a payment on my new Tahoe. Scott and his team helped my through the process of filling the claim and getting my rental. The work only took a couple of days and the car looks brand new. I can't recommend auto hail pros enough.

  LeAnn Gavelan
7 years ago
Auto Hail Pro's did an amazing job on my Dodge Charger. Thank you so much for the expedited service, and you made the overall experience wonderful. I will be sure to pass on the information to any person who needs it going forward.

  Bill Clary
6 years ago
Better avoid like the plague. They had my car for over 40 days for supposedly $3500 worth of damage. Was told 10 days to have the car finished. Every week it was "Oh, it will be this Friday". Then the next week it was the same excuse. I had to go in threaten to sue them to get my car finished. And they did the most crappy job I have ever seen. The sent the car off to Speedy Collision to do the hail repair on the car and they drilled holes all through the car door frames and roof to get the dents outs. It's called paint less dent repair because they are supposed to get the dents out without affecting the paint or metal. The car is missing clips to the hood liner still that were supposed to have come in like the next day after I picked the car up and low and behold it's been 2 weeks and still no hood clips. The hood was supposed to be adjusted correctly and it is still crooked. The back hatch door handle is messed up and comes undone when you try to close the hatch. I had to fill in some of the holes they drilled with black silicone so they wouldn't rust. Was also told I would be reimbursed for car rental fees that I acquired because he went past the 10 days he originally told me and guess what, No reimbursement. It cost me $1000.00 in rental and insurance fees and I won't see a dime of that. This guy is a scam artist that has some bad reviews so he is moving to Denver to open another Hail place there. So if you live in Denver avoid this guy there as well.I am not a competitor you liar. That's your response Everytime someone writes a negative review. I'm reporting you to the BBB as well. Then we'll see you had a fake review.Go take a look at their Facebook. I wrote a review in there as well and they had some fake person write a 5 star review right after mine within 3 minutes.You're a scam artist Scott and also a liar. Eventually, your bad actions will catch up with you.

  Ashley
6 years ago
These people did a horrible job on my car. Brought it to them to fix my hail damage, but when i picked my car up, only to find out, they drilled wholes in my hood to get rid of the dents, didn't attach my hood back on ny car and it almost flew up in my windshield when i was driving it. My insurance company paid Scott to REPLACE my quarter panels, REPLACE my hood and REPLACE my trunk, but Scott didn't REPLACE nothing, he tried to knock out all of my dents to save money... and that's what he did, pocketed extra money. I took my car to the dealership it came from and they found all kinds of messed up things, my door panels were not replaced and put back on like it should have been, my trunk was not put back on correct, it's unleveled, and the lights doesn't line up right, i still had small noticeable dents in my car, he told me that that was the best he could do... my car looks horrible. I wouldn't recommend this placw to anyone.. I am currently filing his company with the Better Business Bureau and taking him to Court. DON'T GO HERE

  Alisa Miroyan
7 years ago
It took them many, many weeks to repair my car and the quality sucked. They also scratched my car and told me it was like that before. Please google other reviews using groupon, they definitely don't deserve 5 star ratingAnd now they are saying my review is fake, and I am a competitor! Rediculous.

  Matt K
6 years ago
Good service. Car looks perfect. They also made everything real easy. Paid deductible plus rental fees. Would do business with again. Honest people.

  Joseph Barker
7 years ago
Great experience. Made the entire process as easy as possible. If you have any vehicle damage these are definitely the guys to go to! Very prompt and responsive to all my questions!

  D Know
6 years ago
Scott was friendly, professional and very easy to work with. They do an excellent job and I recommend going by to at least talk to him about what you need. Will come back.

  Jason ZHOU
5 years ago
Excellent service and reliable! I appreciate what you did for our car! Highly recommended to any one who needs hail damage repair!

  Justin Hays
6 years ago
Excellent service, the owner was amazing, he even took me in the back, and showed me exactly what was going to be done to my vehicle. Highly recommend to anyone needing work done.

  Burka M
4 years ago
Considered taking my car to this shop and seems these guys have very poor customer service. For each low rated review the owner says fake account and a competitor is writing a review. These show ruddness and a clear lie. Thanks for the reviews I am not going through that!

  Esosa Omo
6 years ago
I definitely recommend Auto hail Pros, they made the process easy and they did a fantastic job in addition, my car was detailed!

  Michael Walker
7 years ago
Awesome people. Really nice and professional. Paid my deductible and rental car fee. Go see them

  John Quezada
7 years ago
Great people and customer service. The work was amazing. Thanks. Definitely recommend Auto Hail Pros.

  Verlon Palmer
6 years ago
Did a great job, cleared all of my hail dents up and I had no money out of pocket! If anything happens again, I'll definitely be back!!

  Austin Kelley
5 years ago
Scott is most definitely the best when it comes to this type of work. Definitely refer him to everybody that has an issue with the hail.

  Jon Frye
6 years ago
He said it would take alot less time than it did, plus the owner was not very helpful and had me sit out front of the building for 3 and a half hours waiting on him to get there. I would not go back again.

  mhancock128
5 years ago
Awesome and quick service! Scott was super helpful! I highly recommend this company.

  Austin Barborak
7 years ago
Great service, easy to work with, car looks amazing!!! Highly recommend

  clarksmc
6 years ago
Great service and turn around. Owner is friendly and will go out of his way to take care of his customers.

  Joel L
5 years ago
They are very detailed very quick and very GOOD! Best in Plano and McKinney in my opinion.

  Zel Graham
5 years ago
Great staff. Scott the owner was pleasant to talk with