Marlow Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marta Miller
3 days ago
Marlow Automotive is the only place we go when we need our car fixed. They are trust worthy, upfront with pricing and don't push you to fix something that really doesn't need to be fixed. We've been customers of Marlow's for years and they are very thorough with their diagnostics. They explain everything in detail, help you understand your warranty and break down every single charge. Not only that...they are just kind people. We're customers for life!

  Rick Reynard
2 weeks ago
I ve been taking my cars to Marlow Automotive for years - most recently a few days ago. Mike at the front desk is extremely responsive and helpful, providing the appropriate details on the situation and what steps are needed to get me running again. I can always count on Billy Marlow - I trust him and know he s a good honest mechanic that manages a good team. Friendly and honest - Highly recommend Marlow Automotive!

  John Duncan
a month ago
We've been bringing our cars to Marlow for a while now, and we've never been disappointed. They are honest, experienced, knowlegeable and communicate well. The staff is friendly and helpful. Their prices are reasonable, both considering the quality of work and prices you may hear elsewhere. I wouldn't take my cars anywhere else.

  Sandi Owens
3 weeks ago
I m so happy I found Marlow Automotive! They were all so nice and the service was amazing. They fixed my Jeep quickly and got me back on the road. I greatly appreciate their honesty and kindness! I will definitely send my friends and family to Marlow!

  Tysen Quaintance
a month ago
I am purchasing a Truck from out of state and found Marlow Automotive near the seller. The staff is very polite and professional. They did a very thorough inspection of the vehicle and provided a detailed report with lots of pictures and videos. They even called me to go over the results, answered all my questions and gave me recommendations on repairs. I had a great experience with this business. I highly recommend them!

  Stephanie Pierce
3 months ago
The whole Marlow Automotive team is so wonderful! I love getting all my car info in my email. Scheduling services is quick and easy, and everyone is super friendly. I am a customer for life.

  chris trythall
4 months ago
So glad Marlow Automotive was recommended to us. We finally found someone who would actually go over our 11 yr old car from bumper to bumper and they discovered we had some major issues that no one else took seriously and needed repairing right away. So we came up with a game plan to fix everything and now our car drives like its brand new again. Thank you to Billy and Mike for being so honest and caring and helping us thru this process. We will be coming back for sure.

  Mike Richards
a month ago
Mike and his team took great care of me. I had a dead animal inside my engine compartment and came in late on a Friday hoping to get someone to look at my vehicle and address the stink. They took care of the problem in about two hours and had me on my way.

  Patrick Salm
a month ago
What a great place to take your vehicle. Mike, Heather and the whole team are great at what they do. They will keep your car in tip top and they are very affordable.

  Simona Frank
3 months ago
Have dealt with Marlowe for many years with various cars. Service is always personal and attentive. They are intent on getting it right . Willing to take time to diagnose the problem as well as tell you when you don t need service as well. Will continue to be a loyal, satisfied customer.

  Melodie Simington
3 weeks ago
This shop was amazing. Great customer service and very skilled mechanics. Quick, friendly and great prices for their services. This will be my family shop for the rest of my life. . Thank you Bill!!

  Tracie C
4 months ago
So thankful that I had an encounter with Marlow Automotive. I happened to be driving through during the Thanksgiving holiday near Dallas, when I had a flat on the highway. I took an exit and found Marlow Automotive. They didn t carry tires, but Billy Marlow helped me with my spare free of charge! Wonderful man! Thanks again for your help Billy!

  Sandi Dreer
5 months ago
Mike, Billy and everyone else I spoke with were great! I went in with a brake light that was not working (thanks to U-Haul for cutting into my brake wiring harness and leaving a wire dangling). They got it fixed the same day (huge thanks!). I'll definitely be back.Service: Electrical repairService: Electrical repair

  John Crossley
3 years ago
I have been a faithful and happy client of Marlow Automotive, for over 10 yrs. I first began using this Family-Owned Shop, when I had my Jeep Grand Cherokee, because they are a Jeep Specialist. I have owned many vehicles, since the Jeep, and have found that Bill and his Staff are more than capable of servicing/repairing all makes and models. My wife and I vehicles have always been repaired/service correctly, the first time. I have never had a negative experience with Marlow Automotive. I highly recommend, Marlow Automotive to everyone. You will not be disappointed.Services: Transmission, Electrical repair, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Joni McClure
3 days ago
I feel as though I'm driving a "new" car! Thanks SO much to everyone for the excellence service. Joni

  Greg Dittlinger
3 months ago
The team at Marlow Automotive is top notch. Always great A+ service and communication. The only place I will take my vehicles for repair.

  GoingGonzoRV
4 months ago
Prompt friendly and knowledgeable service. Fair price, didn t try to upsell. I called for an appointment and was able to wait on my vehicle for repair. Liked the vibe in the shop. Will be back.

  Glenn Gaines
3 weeks ago
As always, Marlow s exceeded expectations in performing services on my cars. Bill and the entire team are the professionals who I trust for all of my automotive needs.

  giuseppe peressotti
8 months ago
Honestly could not ask for better service. Top notch customer AND mechanical service. After getting quotes that did not make sense from autoshops in the area, I came to Marlow and the experience has been flawless: fair pricing, they did not push unnecessary fixes, provided quick and high quality service, and stayed on top of everything without any issue. Overall, they went above and beyond to provide a good quality service.I will be servicing my Fiat here from now on, highly recommended.Service: General repairs & maintenance

  Eric Wu
10 months ago
This was my first time dealing with them. Billy (the son) and Mike at the front desk were very friendly and helpful. They fixed my AC, wheel alignment and changed the air filters. Billy texted me for a follow up and asked if everything was OK. Truly a professional.I will recommend them to anyone looking for a place to fix their car. Keep up the good work Marlow!

  Kendall Rehn
5 months ago
Exceptional customer service and auto care. They document everything they re doing to the car and thoroughly explain their recommendations, have not experienced such levels of professionalism before. Highly recommend!

  Linda Carr
8 months ago
My car a/c was having an intermittent problem with keeping air cold. Driving on highway or in town, a/c gradually warmed up. Marlow Auto figured out the problem, got me back on the road quickly, less than 24 hours. Also, gave me a list of maintenance concerns to keep an eye on. TY Mike and Billy!Service: Air conditioningService: Air conditioning

  Asher Noddin
2 weeks ago
Great service and attention to detail. Not the cheapest shop In town, but as the saying goes, you get what you pay for.

  Karen Dane
2 months ago
Top shelf customer service! Honest and informative! Thank you for always taking care of me like I were family.

  The Buchholz
a year ago
These guys are as good as automotive repair gets!! Trusted them with my restored 24 yr old jeep for a complete front to back inspection and repair of any and all things needing replaced! They had a pretty extensive list and was able to get it done in 24 hrs!!! Touched base with me multiple times throughout the process keeping me informed on progress. Jeep runs like new again and they even called a few days later to check and see if the jeep was still running great! Trust me when I say don t look for a better price or service THESE GUYS ARE IT!! They have my business for life! 5 Service: Auto maintenance

  Dalton Walls
a year ago
Great company and even better people! It's hard to find an honest mechanic/shop nowadays, and imo Marlow's is the best around DFW!! They helped me get my 2010 Nissan Frontier back to life and even threw a new front bumper on for me. As long as their doors are open, Marlow's will work on my vehicles.Services: Auto body & trim repair, Tire rotationsServices: Auto body & trim repair, Tire rotations

  Karen Rose
a year ago
Marlow Automotive was exceptionally kind in talking through a very stressful situation with me on the phone. They immediately offered to let me drive in so they could take a look to figure out what was wrong. They fit me in on a very busy day, and even checked in a few days later to make sure everything was going ok. I have used a nearby mechanic for years and was absolutely devastated when they recently went out of business. I am so thankful to have found another trustworthy mechanic in Marlow.Service: Battery

  Shaun Braley
10 months ago
Brought my 4Runner in for service, including an oil change. Got home and discovered a pretty significant oil leak. Brought it back and they got me right in. Discovered the filter O-ring had split. They replace it, cleaned up the mess under my truck, gave me a coupon for a free oil change, and even a can of brake cleaner to clean the stains left in my driveway.Other shops would have been way less helpful.

  Quintele Amos
3 months ago
These guys always take great care of my vehicle and stick to their word which I truly appreciate!

  Keith Evans
3 weeks ago
Excellent!Kept me updated during the process. Good Customer Experience.